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Cloud BPO Market to 2025 – Global Analysis and Forecasts by Services (Human Resource, E-Commerce, Finance and Accounting, Customer Care, Sales & Marketing and Others); and Vertical (BFSI, Telecom & IT, Healthcare, Automotive, Manufacturing, Food and Beverage, Power & Energy, Consumer Electronics and Others)

Publication Month: Nov 2017 | No. of Pages: 221 | Report Code: TIPTE100000713 | Category: Cloud Services | Status: Published
       
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  • Business process outsourcing is the contracting of the non-core business activities and functions to a third-party provider. Adoption of cloud in BPO services extends the offerings and the benefits that the BPO providers provide such as SaaS, IaaS and PaaS. Surging need for cost effective business processes is one of the major driver for the growth of the cloud BPO market.

    Emergence of hybrid cloud business processes solutions is also driving the growth in the market. However technical complexities of the cloud environment can act as restraining factors in the market. Rising trend of cloud computing in developed as well as developing economies will bring new opportunities in the market in the coming years.

    The “Global Cloud BPO Market Analysis to 2025” is a specialized and in-depth study of the Cloud BPO industry with a focus on the global market trend. The report aims to provide an overview of global Cloud BPO market with detailed market segmentation by service, vertical and geography. The global Cloud BPO market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading market players and offers key trends and opportunities in the market.

    The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Cloud BPO market based on services and vertical. It also provides market size and forecast till 2025 for overall Cloud BPO market with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America (SAM). The market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 15 counties globally along with current trend and opportunities prevailing in the region.

    Besides this, the report analyzes factors affecting market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend.

    Also, key Cloud BPO market players influencing the market are profiled in the study along with their SWOT analysis and market strategies. The report also focuses on leading industry players with information such as company profiles, products and services offered, financial information of last 3 years, key development in past five years. Some of the key players influencing the market are IBM Corporation, Oracle Corporation, SAP SE, and HPE among others.

    Table of Contents

    1 Table of Contents 2
    1.1 List of Tables 10
    1.2 List of Figures 11
    2 Introduction 14
    2.1 Scope of the Study 14
    2.2 The Insight Partners Research Report Guidance 14
    3 Key Takeaways 16
    4 Cloud BPO Market Landscape 19
    4.1 Market Overview 19
    4.3 Market Segmentation 20
    4.3.1 Global Cloud BPO Market – By Services 21
    4.3.2 Global Cloud BPO Market – By Vertical 22
    4.3.3 Global Cloud BPO Market – By Geography 22
    4.4 PEST Analysis 24
    4.4.1 North America PEST Analysis 24
    4.4.2 Europe PEST Analysis 27
    4.4.3 Asia Pacific PEST Analysis 30
    4.4.4 Middle East & Africa PEST Analysis 32
    4.4.5 South America PEST Analysis 35
    4.5 Cloud BPO Ecosystem Analysis 37
    5 Global Market – Key Industry Dynamics 38
    5.1 Key Market Drivers 38
    5.1.1 Reduction in operational cost & agility offered by the Cloud BPO 38
    5.1.2 Compulsion for enhancement of customer service 38
    5.2 Key Market Restraints 39
    5.2.1 Rising concerns regarding data security 39
    5.2.2 Lack of cloud infrastructure in third world countries 39
    5.3 Key Market Opporunities 40
    5.3.1 Rising Trend of cloud computing 40
    5.4 Future Trends 40
    5.4.1 Rising demand for robotic process automation 40
    5.4.2 Intelligent automation is expected to drive down costs 40
    5.5 Impact Analysis of Drivers and Restraints 41
    6 Cloud BPO Market – Global 42
    6.1 Global Cloud BPO Market Overview 42
    6.2 Global Cloud BPO Market Forecast and Analysis 42
    7 Global Cloud BPO Market Analysis – By Service 44
    7.1 Overview 44
    7.2 Human Resource 45
    7.2.1 Overview 45
    7.2.2 Global Human Resource Market Revenue and Forecasts to 2025 (US$ Mn) 45
    7.3 E-Commerce 47
    7.3.1 Overview 47
    7.3.2 E-Commerce Market Revenue and Forecasts to 2025 (US$ Mn) 47
    7.4 Finance and Accounting 48
    7.4.1 Overview 48
    7.4.2 Finance and Accounting Market Revenue and Forecasts to 2025 (US$ Mn) 48
    7.5 Customer Care 49
    7.5.1 Overview 49
    7.5.2 Customer Care Market Revenue and Forecasts to 2025 (US$ Mn) 50
    7.6 Sales & Marketing 51
    7.6.1 Overview 51
    7.6.2 Sales & Marketing Market Revenue and Forecasts to 2025 (US$ Mn) 51
    7.7 Others 52
    7.7.1 Overview 52
    7.7.2 Others Market Revenue and Forecasts to 2025 (US$ Mn) 52
    8 Global Cloud BPO Market Analysis – By Vertical 54
    8.1 Overview 54
    8.2 BFSI 55
    8.2.1 Overview 55
    8.2.2 Global BFSI Market Revenue and Forecasts to 2025 (US$ Mn) 55
    8.3 Telecom & IT 56
    8.3.1 Overview 56
    8.3.2 Global Telecom & IT Market Revenue and Forecasts to 2025 (US$ Mn) 56
    8.4 Healthcare 58
    8.4.1 Overview 58
    8.4.2 Global Healthcare Market Revenue and Forecasts to 2025 (US$ Mn) 58
    8.5 Automotive 59
    8.5.1 Overview 59
    8.5.2 Global Automotive Market Revenue and Forecasts to 2025 (US$ Mn) 59
    8.6 Manufacturing 61
    8.6.1 Overview 61
    8.6.2 Global Manufacturing Market Revenue and Forecasts to 2025 (US$ Mn) 61
    8.7 Food and Beverage 62
    8.7.1 Overview 62
    8.7.2 Global Food and Beverage Market Revenue and Forecasts to 2025 (US$ Mn) 62
    8.8 Power & Energy 63
    8.8.1 Overview 63
    8.8.2 Global Power & Energy Market Revenue and Forecasts to 2025 (US$ Mn) 64
    8.9 Consumer Electronics 65
    8.9.1 Overview 65
    8.9.2 Global Consumer Electronics Market Revenue and Forecasts to 2025 (US$ Mn) 65
    8.10 Others 66
    8.10.1 Overview 66
    8.10.2 Global Others Market Revenue and Forecasts to 2025 (US$ Mn) 67
    9 Global Cloud BPO Market – Geographical Analysis 68
    9.1 Overview 68
    9.2 North America Cloud BPO Market Revenue and Forecasts to 2025 69
    9.2.1 Overview 69
    9.2.2 North America Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 69
    9.2.3 North America Cloud BPO Market Breakdown by Key Countries 71
    9.2.3.1 US Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 72
    9.2.3.2 Canada Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 73
    9.2.3.3 Mexico Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 74
    9.2.4 North America Cloud BPO Market Breakdown by Services 74
    9.2.5 North America Cloud BPO Market Breakdown by Vertical 76
    9.3 Europe Cloud BPO Market Revenue and Forecasts to 2025 78
    9.3.1 Overview 78
    9.3.2 Europe Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 78
    9.3.3 Europe Cloud BPO Market Breakdown by Key Countries 80
    9.3.3.1 France Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 81
    9.3.3.2 Germany Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 82
    9.3.3.3 Italy Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 83
    9.3.3.4 Spain Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 84
    9.3.3.5 UK Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 85
    9.3.3.6 Rest of Europe Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 86
    9.3.4 Europe Cloud BPO Market Breakdown by Services 87
    9.3.5 Europe Cloud BPO Market Breakdown by Vertical 88
    9.4 Asia Pacific (APAC) Cloud BPO Market Revenue and Forecasts to 2025 90
    9.4.1 Overview 90
    9.4.2 Asia Pacific Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 90
    9.4.3 Asia Pacific Cloud BPO Market Breakdown by Key Countries 92
    9.4.3.1 Japan Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 93
    9.4.3.2 China Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 94
    9.4.3.3 India Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 95
    9.4.3.4 Australia Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 96
    9.4.3.5 Rest of APAC Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 97
    9.4.4 Asia Pacific Cloud BPO Market Breakdown by Services 98
    9.4.5 Asia Pacific Cloud BPO Market Breakdown by Vertical 99
    9.5 Middle East & Africa (MEA) Cloud BPO Market Revenue and Forecasts to 2025 100
    9.5.1 Overview 100
    9.5.2 Middle East & Africa Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 101
    9.5.3 Middle East & Africa Cloud BPO Market Breakdown by Key Countries 102
    9.5.3.1 Saudi Arabia Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 103
    9.5.3.2 UAE Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 104
    9.5.3.3 South Africa Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 105
    9.5.4 Middle East & Africa Cloud BPO Market Breakdown by Services 106
    9.5.5 Middle East & Africa Cloud BPO Market Breakdown by Vertical 107
    9.6 South America Cloud BPO Market Revenue and Forecasts to 2025 108
    9.6.1 Overview 108
    9.6.2 South America Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 109
    9.6.3 South America Cloud BPO Market Breakdown by Key Countries 110
    9.6.3.1 Brazil Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 111
    9.6.3.2 Rest of SAM Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 112
    9.6.4 South America Cloud BPO Market Breakdown by Services 113
    9.6.5 South America Cloud BPO Market Breakdown by Vertical 114
    10 Industry Landscape 116
    10.1 Market Initiative 116
    10.2 Merger and Acquisition 118
    10.3 New Development 118
    11 Competitive Landscape 119
    11.1 Competitive Product Mapping 119
    11.2 Market Positioning 120
    12 Global Cloud BPO Market – Key Company Profiles 121
    12.1 Firstsource Solutions Ltd. 121
    12.1.1 Key Facts 121
    12.1.2 Business Description 121
    12.1.3 Financial Overview 122
    12.1.4 SWOT Analysis 123
    12.1.5 Key Developments 125
    12.2 WNS (Holdings) Ltd. 127
    12.2.1 Key Facts 127
    12.2.2 Business Description 127
    12.2.3 Financial Overview 128
    12.2.4 SWOT Analysis 129
    12.2.5 Key Developments 131
    12.3 Infosys Ltd. 132
    12.3.1 Key Facts 132
    12.3.2 Business Description 132
    12.3.3 Financial Overview 133
    12.3.4 SWOT Analysis 134
    12.3.5 Key Developments 136
    12.4 HCL Technologies Ltd. 138
    12.4.1 Key Facts 138
    12.4.2 Business Description 138
    12.4.3 Financial Overview 139
    12.4.4 SWOT Analysis 140
    12.4.5 Key Developments 142
    12.5 Genpact Ltd. 143
    12.5.1 Key Facts 143
    12.5.2 Business Description 143
    12.5.3 Financial Overview 144
    12.5.4 SWOT Analysis 145
    12.5.5 Key Developments 147
    12.6 Capgemini SE 149
    12.6.1 Key Facts 149
    12.6.2 Business Description 149
    12.6.3 Financial Overview 150
    12.6.4 SWOT Analysis 151
    12.6.5 Key Developments 153
    12.7 CA, Inc. 154
    12.7.1 Key Facts 154
    12.7.2 Business Description 154
    12.7.3 Financial Overview 155
    12.7.4 SWOT Analysis 156
    12.7.5 Key Developments 158
    12.8 Atos SE 159
    12.8.1 Key Facts 159
    12.8.2 Business Description 159
    12.8.3 Financial Overview 160
    12.8.4 SWOT Analysis 161
    12.8.5 Key Developments 163
    12.9 Tata Consultancy Services Ltd. 164
    12.9.1 Key Facts 164
    12.9.2 Business Description 164
    12.9.3 Financial Overview 165
    12.9.4 SWOT Analysis 166
    12.9.5 Key Developments 168
    12.10 DXC Technology Company (Formerly CSC) 169
    12.10.1 Key Facts 169
    12.10.2 Business Description 169
    12.10.3 Financial Overview 170
    12.10.4 SWOT Analysis 170
    12.10.5 Key Developments 172
    12.11 Sungard 174
    12.11.1 Key Facts 174
    12.11.2 Business Description 174
    12.11.3 Financial Overview 175
    12.11.4 SWOT Analysis 175
    12.11.5 Key Developments 177
    12.12 Accenture PLC 178
    12.12.1 Key Facts 178
    12.12.2 Business Description 178
    12.12.3 Financial Overview 179
    12.12.4 SWOT Analysis 180
    12.12.5 Key Developments 183
    12.13 ADP, LLC 184
    12.13.1 Key Facts 184
    12.13.2 Business Description 184
    12.13.3 Financial Overview 185
    12.13.4 SWOT Analysis 186
    12.13.5 Key Developments 188
    12.14 IBM Corporation 189
    12.14.1 Key Facts 189
    12.14.2 Business Description 189
    12.14.3 Financial Overview 190
    12.14.4 SWOT Analysis 190
    12.14.5 Key Developments 193
    12.15 Oracle Corporation 196
    12.15.1 Key Facts 196
    12.15.2 Business Description 196
    12.15.3 Financial Overview 197
    12.15.4 SWOT Analysis 198
    12.15.5 Key Developments 200
    12.16 SAP SE 202
    12.16.1 Key Facts 202
    12.16.2 Business Description 202
    12.16.3 Financial Overview 203
    12.16.4 SWOT Analysis 203
    12.16.5 Key Developments 206
    12.17 Xerox Corp. 208
    12.17.1 Key Facts 208
    12.17.2 Business Description 208
    12.17.3 Financial Overview 209
    12.17.4 SWOT Analysis 210
    12.17.5 Key Developments 212
    12.18 Hewlett Packard Enterprise Co. 213
    12.18.1 Key Facts 213
    12.18.2 Business Description 213
    12.18.3 Financial Overview 214
    12.18.4 SWOT Analysis 214
    12.18.5 Key Developments 216
    13 Appendix 217
    13.1 About The Insight Partners 217
    13.2 Glossary of Terms 218
    13.3 Methodology 219
    13.3.1 Coverage 219
    13.3.2 Secondary Research 219
    13.3.3 Primary Research 220
    13.4 Contact Us 221
    13.5 Disclaimer 221


    1.1 List of Tables

    Table 1: Global Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 43
    Table 2: North America Cloud BPO Market Revenue and Forecasts to 2025 – By Service (US$ Mn) 75
    Table 3: North America Cloud BPO Market Revenue and Forecasts to 2025 – By Vertical (US$ Mn) 76
    Table 4: Europe Market Revenue and Forecasts to 2025 – By Services (US$ Mn) 87
    Table 5: Europe Cloud BPO Market Revenue and Forecasts to 2025 – By Vertical (US$ Mn) 89
    Table 6: Asia Pacific Cloud BPO Market Revenue and Forecasts to 2025 – By Service (US$ Mn) 98
    Table 7: Asia Pacific Cloud BPO Market Revenue and Forecasts to 2025 – By Vertical (US$ Mn) 99
    Table 8: Middle East & Africa Cloud BPO Market Revenue and Forecasts to 2025 – By Service (US$ Mn) 106
    Table 9: Middle East & Africa Cloud BPO Market Revenue and Forecasts to 2025 – By Vertical (US$ Mn) 108
    Table 10: South America Cloud BPO Market Revenue and Forecasts to 2025 – By Service (US$ Mn) 113
    Table 11: South America Cloud BPO Market Revenue and Forecasts to 2025 – By Vertical (US$ Mn) 115
    Table 12: Glossary of Terms, Cloud BPO Market 218


    1.2 List of Figures

    Figure 1: HR Cloud BPO Market, Global Revenue (US$ Mn), 2016 & 2025 16
    Figure 2: BFSI Cloud BPO Market, Global Revenue (US$ Mn), 2016 & 2025 17
    Figure 3: APAC Cloud BPO Market, Global Revenue (US$ Mn), 2016 & 2025 18
    Figure 4: Cloud BPO Market Segmentation 20
    Figure 5: Cloud BPO Market Segmentation 21
    Figure 6: North America PEST Analysis 24
    Figure 7: Europe PEST Analysis 27
    Figure 8: APAC PEST Analysis 30
    Figure 9: MEA PEST Analysis 32
    Figure 10: SAM PEST Analysis 35
    Figure 11: Cloud BPO Ecosystem 37
    Figure 12: Cloud BPO Market Impact Analysis of Driver and Restraints 41
    Figure 13: Global Cloud BPO Market Breakdown By Services, 2016 & 2025 (%) 44
    Figure 14: Human Resource Market Revenue and Forecasts to 2025 (US$ Mn) 46
    Figure 15: E-Commerce Market Revenue and Forecasts to 2025 (US$ Mn) 48
    Figure 16: Finance and Accounting Market Revenue and Forecasts to 2025 (US$ Mn) 49
    Figure 17: Customer Care Market Revenue and Forecasts to 2025 (US$ Mn) 50
    Figure 18: Sales & Marketing Market Revenue and Forecasts to 2025 (US$ Mn) 52
    Figure 19: Others Market Revenue and Forecasts to 2025 (US$ Mn) 53
    Figure 20: Global Cloud BPO Market Breakdown By System Type, 2016 & 2025 (%) 54
    Figure 21: Global BFSI Market Revenue and Forecasts to 2025 (US$ Mn) 56
    Figure 22: Global Telecom & IT Market Revenue and Forecasts to 2025 (US$ Mn) 57
    Figure 23: Global Healthcare Market Revenue and Forecasts to 2025 (US$ Mn) 59
    Figure 24: Global Automotive Market Revenue and Forecasts to 2025 (US$ Mn) 60
    Figure 25: Global Manufacturing Market Revenue and Forecasts to 2025 (US$ Mn) 62
    Figure 26: Global Food and Beverage Market Revenue and Forecasts to 2025 (US$ Mn) 63
    Figure 27: Global Power & Energy Market Revenue and Forecasts to 2025 (US$ Mn) 64
    Figure 28: Global Consumer Electronics Market Revenue and Forecasts to 2025 (US$ Mn) 66
    Figure 29: Global Others Market Revenue and Forecasts to 2025 (US$ Mn) 67
    Figure 30: Cloud BPO Market, Global Breakdown by Regions, 2016 & 2025 (%) 68
    Figure 31: North America Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 70
    Figure 32: North America Cloud BPO Market Breakdown by Key Countries, 2016 & 2025 (%) 71
    Figure 33: US Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 72
    Figure 34: Canada Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 73
    Figure 35: Mexico Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 74
    Figure 36: North America Cloud BPO Market Breakdown by Service, 2016 & 2025 (%) 75
    Figure 37: North America Cloud BPO Market Breakdown by Vertical, 2016 & 2025 (%) 76
    Figure 38: Europe Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 79
    Figure 39: Europe Cloud BPO Market Breakdown by Key Countries, 2016 & 2025 (%) 80
    Figure 40: France Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 81
    Figure 41: Germany Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 82
    Figure 42: Italy Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 83
    Figure 43: Spain Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 84
    Figure 44: UK Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 85
    Figure 45: Rest of Europe Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 86
    Figure 46: Europe Cloud BPO Market Breakdown by Services, 2016 & 2025 (%) 87
    Figure 47: Europe Cloud BPO Market Breakdown by Vertical, 2016 & 2025 (%) 88
    Figure 48: Asia Pacific Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 91
    Figure 49: Asia Pacific Cloud BPO Market Breakdown by Key Countries, 2016 & 2025 (%) 92
    Figure 50: Japan Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 93
    Figure 51: China Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 94
    Figure 52: India Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 95
    Figure 53: Australia Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 96
    Figure 54: Rest of APAC Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 97
    Figure 55: Asia Pacific Cloud BPO Market Breakdown by Services, 2016 & 2025 (%) 98
    Figure 56: Asia Pacific Cloud BPO Market Breakdown by Vertical, 2016 & 2025 (%) 99
    Figure 57: Middle East & Africa Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 101
    Figure 58: Middle East & Africa Cloud BPO Market Breakdown by Key Countries, 2016 & 2025 (%) 102
    Figure 59: Saudi Arabia Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 103
    Figure 60: UAE Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 104
    Figure 61: South Africa Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 105
    Figure 62: Middle East & Africa Cloud BPO Market Breakdown by Services, 2016 & 2025 (%) 106
    Figure 63: Middle East & Africa Cloud BPO Market Breakdown by Vertical, 2016 & 2025 (%) 107
    Figure 64: South America Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 109
    Figure 65: South America Cloud BPO Market Breakdown by Key Countries, 2016 & 2025 (%) 110
    Figure 66: Brazil Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 111
    Figure 67: Rest of SAM Cloud BPO Market Revenue and Forecasts to 2025 (US$ Mn) 112
    Figure 68: South America Cloud BPO Market Breakdown by Services, 2016 & 2025 (%) 113
    Figure 69: South America Cloud BPO Market Breakdown by Vertical, 2016 & 2025 (%) 114
    Figure 70: Cloud BPO Market Competitive Product Mapping 119

    The List of companies

    1. Firstsource Solutions Ltd.
    2. WNS (Holdings) Ltd.
    3. Infosys Ltd.
    4. HCL Technologies Ltd.
    5. Genpact Ltd.
    6. Capgemini SE
    7. CA Inc.
    8. Atos SE
    9. Tata Consultancy Services Ltd.
    10. DXC Technology Company
    11. Sungard
    12. Accenture PLC
    13. ADP LLC
    14. IBM Corporation
    15. Oracle Corporation
    16. SAP SE
    17. Xerox Corp.
    18. HPE

    - Highlights key business priorities in order to assist companies to realign their business strategies.

    - The key findings and recommendations highlight crucial progressive industry trends in the modular data center market, thereby allowing players to develop effective long term strategies.

    - Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.

    - Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it.

    - Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to products, segmentation and industry verticals.