Delivery Management Software Market to Grow at a CAGR of 12.7% to reach US$ 4011.82 Million from 2020 to 2027

Delivery Management Software Market Forecast to 2027 - COVID-19 Impact and Global Analysis by Deployment Type (Cloud, and On-Premises); Enterprise Size (Small and Medium-Size Enterprises, and Large Enterprises); End User (Restaurant Delivery, Logistics, Courier Business, and Others)

  • Report Code : TIPRE00011004
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 177
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The delivery management software market was valued US$ 1594.25 million in 2019 and is expected to reach US$ 4011.82 million by 2027; it is estimated to grow at a CAGR of 12.7% during 2020–2027.

Delivery management software is used in numerous industries to track shipments and ensure smooth delivery of goods to customers. The adoption of innovative delivery management software benefits companies through better customer satisfaction, improved asset utilization, and reduced fuel usage. The software connects the driver and the back-end offices via a single platform and offer all the information required by a driver for the delivery of an item.

Growing investments in delivery management software and rising adoption of cloud technology are driving the global delivery management software market. The shift from paperless work to automation is also likely to fuel the global market growth. Features of delivery management software, such as real-time visibility, simplified business operations, engaging customer communication, and enhanced routing options, are supporting the growth of the global market for these software. Online shoppers worldwide prefer real-time tracking facility for their orders, along with timely updates on the status of their goods and confirmation; thus, the growing preference among customers for online shopping is fueling the growth of the global delivery management software market.

APAC dominated the delivery management software market in 2019, followed by North America and Europe. These regions are characterized by the presence of well-developed countries, strong industrial bases, and high technology adoption. The presence of fast-growing economics, rising automated technology adoption, and increasing internet penetration, as well as tendency toward the adoption of software by end users, are among the prime factors contributing to the growth of the delivery management software market in these regions. The market in other developing regions, such as the MEA and SAM, is also projected to grow at a steady pace owing to the increasing government initiatives to digitalize the economy with the adoption of advanced technologies.

Impact of COVID-19 Pandemic on Delivery Management Software Market

The COVID-19 pandemic crisis is affecting the industries worldwide, and the global economy is anticipated to take the worst hit in 2020, as well as in 2021. The outbreak has created significant disruptions in primary industries such as logistics, retail, and e-commerce. The sharp decline in the international logistics business industry is negatively impacting the growth of the global delivery management software market. The factory shutdowns, travel bans, trade bans, and border lockdowns to combat and contain the transmission have adversely affected the logistics industry globally.  

Lucrative Regional Delivery Management Software Market

Lucrative Regional Delivery Management Software Market
  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.

Market Insights - Delivery Management Software Market

Growing Preference of E-Commerce Platforms Fueling Delivery Management Software Market Growth

E-commerce is one of the mature industries in the US, where consumers are highly inclined toward online shopping. According to the Census Bureau of the Department of Commerce, US retail e-commerce sales were US$ 160.3 billion for the first quarter of 2020, an increase of 2.4% from the fourth quarter of 2019. Thus, the growing e-commerce industries in APAC and North America are thriving in the business for delivery management software. The software is a bridge between the e-commerce companies and the logistic companies. Bridging this gap helps e-commerce businesses carry out seamless pickup and delivery operations with real-time tracking. With the help of delivery management, e-commerce gets better visibility and can grab a massive number of customer bases.  Thus, this factor is scaling up delivery management software market size year-on-year.       

Deployment Type-Based Insights – Delivery Management Software Market

Based on deployment type, the delivery management software market is segmented into cloud and on-premises. The cloud segment led the delivery management software market in 2019.

Delivery Management Software Market, by Deployment Type – 2019 and 2027

Delivery Management Software Market, by Deployment Type – 2019 and 2027
  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.

Enterprise Size-Based Insights – Delivery Management Software Market

Based on enterprise size, the delivery management software market is segmented into small and medium-size enterprises, and large enterprises. In 2019, large enterprises segment led the delivery management software market.

End User-Based Insights – Delivery Management Software Market

Based on end user, the delivery management software market is segmented into restaurant delivery, logistics, courier business, and others. The logistics segment led the delivery management software market in 2019.

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Delivery Management Software Market: Strategic Insights

delivery-management-software-market
Market Size Value inUS$ 1594.25 Million in 2019
Market Size Value byUS$ 4011.82 Million by 2027
Growth rateCAGR of 12.7% from 2020-2027
Forecast Period2020-2027
Base Year2020
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Market initiative is a commonly adopted strategy by companies to expand their footprint in the global market by addressing the escalating customer demands. Bango PLC, Boku, Inc., Comviva Technologies Limited, DIMOCO, and Fortumo are among the key market players operating in the delivery management software market. Overall it is a consolidated market, however, the impressive growth of alternative payment methods is expected to offer ample growth opportunities to players operating in this market.

Delivery Management Software Market – By Deployment Type

  • Cloud
  • On-premises

Delivery Management Software Market – By Enterprise Size   

  • Small and Medium-Size Enterprises
  • Large Enterprises

Delivery Management Software Market – By End-user

  • Restaurant Delivery
  • Logistics
  • Courier Business
  • Others

Delivery Management Software Market - Companies Profiles

  • Deliforce Technologies Private Limited
  • FarEye (RoboticWares Pvt Ltd)
  • GetSwift Limited
  • Jungleworks
  • Loginext Solutions Private Limited
  • Mobisoft Infotech LLC
  • Shipox Inc
  • Trackin
  • WorkWave LLC
  • Zippykind (Snappylead LLC)
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Deployment Type ; Enterprise Size ; End User

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States

Frequently Asked Questions


Which end-user segment is witnessing highest growth in the delivery management software market?

Restaurant delivery is witnessing highest growth in the delivery management software market during the forecast period. With the growth in smartphone penetration and online ordering, consumers have turned to solutions that streamline their lives. An increase in smartphones has given a lift to restaurant delivery services globally; the rise in the smartphone users reflects a potential increase in online shopping delivery for food and beverages. The business of restaurant delivery is undergoing swift change as online platforms race to capture markets and customers across all the regions. Thereby, the delivery management software is a convenient solution, which has reduced the long queue and decreased the waiting time for ordered food delivery. Thus, all above the factor are significantly driving the growth of the delivery management software market.

Which factor is driving the delivery management software market?

The growing preference of E-commerce platforms for shopping, which increases at an unprecedented rate across the globe. Consumers of all age groups prefer online shopping as there are a considerable number of websites and apps to choose products. E-commerce platforms also provide various businesses an easier reach for customers, and hence necessary exposure to business is achieved. Thus, the growing e-commerce industries across the globe are thriving in the business for delivery management software. Further, the software is a bridge between the e-commerce companies and the logistic companies. Bridging this gap helps e-commerce businesses carry out seamless pickup and delivery operations with real-time tracking. With the help of delivery management, e-commerce gets better visibility and can grab a massive number of customer bases. Thus, this factor is scaling up delivery management software market size year-on-year.

Which region led delivery management software market?

The delivery management software market was dominated by APAC due to developing and developed economies, including China, India, Japan, South Korea, and Australia. Asia-Pacific is the fastest-growing region globally for the freight and logistics market. This is due to the increasing growth in the logistics sector in the ASEAN countries and the presence of big economies such as China. In addition, high government support for the region's logistics sector is also a factor boosting growth in the delivery management industry.
Also, as regards, SaaS, Australia, New Zealand, and Singapore have reached maturity. The three countries had contributed more than one-third of the APAC market together in 2018. Asian businesses are trying to keep costs and functionality for their ever-changing business requirements. The need for the business process for innovation, agility, flexibility, and speed increases demand SaaS-based solutions. SaaS vendors offer solutions that help drive margins with lower operating expenses and thus contribute to the growth of the delivery management software market in the APAC region.

The List of Companies - Delivery Management Software Market

  1. Deliforce Technologies Private Limited
  2. GetSwift Limited
  3. JungleWorks
  4. Loginext Solutions Pvt. Ltd
  5. Mobisoft Infotech LLC
  6. Shipox Inc.
  7. FarEye (RoboticWares Private Limited)
  8. WorkWave LLC
  9. Bringg
  10. Zippykind  (Snappylead LLC)

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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