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Healthcare BPO Market to 2025 - Global Analysis and Forecasts by Payer Service, Provider Service and Pharmaceutical Service

Publication Month: Nov 2017 | No. of Pages: 150 | Report Code: TIPTE100000461 | Category: Software & Services | Status: Upcoming
       
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  • Increasing delivery cost of healthcare services, stiff regulatory compliances, mandatory implementation of ICD - 10 Codes, rising number of people seeking insurance have led to a huge outcry by the healthcare service provider industry for development of efficient management around all concerns. The focus of healthcare industry is to provide patients with best - in - class services, maximize staff efficiency along with maximization of their revenues. Outsourcing of tasks allows the healthcare firms to focus on core competencies and get assistance in compliance programs and improved technology, finance, and revenue cycle effectiveness & efficiency. Thus, the end result is improved operational performance and lowered costs for the companies.

    The report aims to provide an overview of Global Healthcare BPO Market along with detailed segmentation of market by payer service, provider service, pharmaceutical service and five major geographical regions. Rising compliance regulations from HIPAA and patent issues faced by pharmaceutical industry are expected to drive the market at a rapid pace during the forecast period.

    The objectives of this report are as follows:
    - To provide overview of the global healthcare BPO market
    - To analyze and forecast the global healthcare BPO market on the basis of payer service, provider service, and pharmaceutical service
    - To provide market size and forecast till 2025 for overall healthcare BPO market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub - segmented across respective major countries
    - To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
    - To provide exhaustive PEST analysis for all five regions
    - To profiles key healthcare BPO players influencing the market along with their SWOT analysis and market strategies
    Some of the important players in healthcare BPO market are WNS Solutions, HCL Technologies, Invensis Technologies Pvt. Ltd., Accenture PLC, Cognizant Technology Solutions, Infosys BPO Ltd., TATA Consultancy Services, IBM Corporation, Genpact Limited and Xerox Corporations.

    Table of Contents

    1 Introduction
    1.1 Scope of Study
    1.2 The Insight Partners Research Report Guidance

    2 Key Takeaways

    3 Healthcare BPO Market Landscape
    3.1 Market Overview
    3.2 Market Segmentation
    3.2.1 Healthcare BPO Market - By Payer Service
    3.2.2 Healthcare BPO Market - By Provider Service
    3.2.3 Healthcare BPO Market - By Pharmaceutical Service
    3.2.4 Market - By Region
    3.2.4.1 By Countries
    3.3 PEST Analysis
    3.3.1 North America - PEST Analysis
    3.3.2 Europe - PEST Analysis
    3.3.3 Asia Pacific - PEST Analysis
    3.3.4 Middle East and Africa - PEST Analysis
    3.3.5 South America - PEST Analysis

    4 Healthcare BPO Market - Key Industry Dynamics
    4.1 Impact Analysis
    4.2 Key Market Drivers
    4.3 Key Market Restraints
    4.4 Key Market Opportunities
    4.5 Future Trends

    5 Healthcare BPO Market Analysis - Global
    5.1 Global Healthcare BPO Market Overview
    5.2 Global Healthcare BPO market forecast and analysis

    6 Healthcare BPO Market Revenue and Forecasts to 2025 - Payer Service
    6.1 Overview
    6.2 Payer Service market forecast and analysis
    6.3 Claims Administration Market
    6.3.1 Overview
    6.3.2 Claims administration market forecast and analysis
    6.4 Billing Market
    6.4.1 Overview
    6.4.2 Billing market forecast and analysis
    6.5 Member Management Market
    6.5.1 Overview
    6.5.2 Member management market forecast and analysis
    6.6 Provider Management Market
    6.6.1 Overview
    6.6.2 Member management market forecast and analysis
    6.7 Fraud Management Services Market
    6.7.1 Overview
    6.7.2 Fraud management services market forecast and analysis

    7 Healthcare BPO Market Revenue and Forecasts to 2025 - Provider Service
    7.1 Overview
    7.2 Provider Service market forecast and analysis
    7.3 Medical Billing Market
    7.3.1 Overview
    7.3.2 Medical billing market forecast and analysis
    7.4 Medical Coding Market
    7.4.1 Overview
    7.4.2 Medical coding market forecast and analysis
    7.5 Finance & Accounts Market
    7.5.1 Overview
    7.5.2 Finance & accounts market forecast and analysis
    7.6 Others Market
    7.6.1 Overview
    7.6.2 Others market forecast and analysis
    8 Healthcare BPO Market Revenue and Forecasts to 2025 - Pharmaceutical Service
    8.1 Overview
    8.2 Pharmaceutical Service market forecast and analysis
    8.3 Research & Development Market
    8.3.1 Overview
    8.3.2 Research & development market forecast and analysis
    8.4 Manufacturing Market
    8.4.1 Overview
    8.4.2 Manufacturing market forecast and analysis
    8.5 Sales & Marketing Market
    8.5.1 Overview
    8.5.2 Sales & marketing market forecast and analysis
    8.6 Supply Chain & Logistics Market
    8.6.1 Overview
    8.6.2 Supply Chain & logistics market forecast and analysis
    8.7 Others Market
    8.7.1 Overview
    8.7.2 Others market forecast and analysis

    9 Healthcare BPO Market Revenue and Forecasts to 2025 - Geographical Analysis
    9.1 North America
    9.1.1 North America Healthcare BPO market overview
    9.1.2 North America Healthcare BPO market forecast and analysis
    9.1.2.1 North America market forecast and analysis - By Countries
    9.1.2.1.1 US market
    9.1.2.1.2 Canada market
    9.1.2.1.3 Mexico market
    9.1.2.2 North America market forecast and analysis - By Payer Service
    9.1.2.3 North America market forecast and analysis - By Provider Service
    9.1.2.4 North America market forecast and analysis - By Pharmaceutical Service
    9.2 Europe
    9.2.1 Europe Healthcare BPO market overview
    9.2.2 Europe Healthcare BPO market forecast and analysis
    9.2.2.1 Europe market forecast and analysis - By Countries
    9.2.2.1.1 France market
    9.2.2.1.2 Germany market
    9.2.2.1.3 Italy market
    9.2.2.1.4 Spain market
    9.2.2.1.5 UK market
    9.2.2.2 Europe market forecast and analysis - By Payer Service
    9.2.2.3 Europe market forecast and analysis - By Provider Service
    9.2.2.4 Europe market forecast and analysis - By Pharmaceutical Service
    9.3 Asia Pacific (APAC)
    9.3.1 Asia Pacific Healthcare BPO market overview
    9.3.2 Asia Pacific Healthcare BPO market forecast and analysis
    9.3.2.1 Asia Pacific market forecast and analysis - By Countries
    9.3.2.1.1 Australia market
    9.3.2.1.2 China market
    9.3.2.1.3 India market
    9.3.2.1.4 Japan market
    9.3.2.2 Asia Pacific market forecast and analysis - By Payer Service
    9.3.2.3 Asia Pacific market forecast and analysis - By Provider Service
    9.3.2.4 Asia Pacific market forecast and analysis - By Pharmaceutical Service
    9.4 Middle East and Africa (MEA)
    9.4.1 Middle East and Africa Healthcare BPO market overview
    9.4.2 Middle East and Africa Healthcare BPO market forecast and analysis
    9.4.2.1 Middle East and Africa market forecast and analysis - By Countries
    9.4.2.1.1 South Africa market
    9.4.2.1.2 Saudi Arabia market
    9.4.2.1.3 UAE market
    9.4.2.2 Middle East and Africa market forecast and analysis - By Payer Service
    9.4.2.3 Middle East and Africa market forecast and analysis - By Provider Service
    9.4.2.4 Middle East and Africa market forecast and analysis - By Pharmaceutical Service
    9.5 South America (SAM)
    9.5.1 South America Healthcare BPO market overview
    9.5.2 South America Healthcare BPO market forecast and analysis
    9.5.2.1 South America market forecast and analysis - By Countries
    9.5.2.1.1 Brazil market
    9.5.2.2 South America market forecast and analysis - By Payer Service
    9.5.2.3 South America market forecast and analysis - By Provider Service
    9.5.2.4 South America market forecast and analysis - By Pharmaceutical Service

    10 Industry Landscape
    10.1 Mergers & acquisitions
    10.2 Market Initiatives
    10.3 New developments
    10.4 Investment scenarios

    11 Competitive Landscape
    11.1 Competitive Product mapping
    11.2 Market positioning/ market share

    12 Healthcare BPO Market, Key Company Profiles
    12.1 WNS Solutions
    12.1.1 Key Facts
    12.1.2 Business Description
    12.1.3 Products and services
    12.1.4 Financial Overview
    12.1.5 SWOT Analysis
    12.1.6 Key Developments
    12.2 HCL Technologies
    12.2.1 Key Facts
    12.2.2 Business Description
    12.2.3 Products and services
    12.2.4 Financial Overview
    12.2.5 SWOT Analysis
    12.2.6 Key Developments
    12.3 Invensis Technologies Pvt. Ltd.
    12.3.1 Key Facts
    12.3.2 Business Description
    12.3.3 Products and services
    12.3.4 Financial Overview
    12.3.5 SWOT Analysis
    12.3.6 Key Developments
    12.4 Accenture PLC
    12.4.1 Key Facts
    12.4.2 Business Description
    12.4.3 Products and services
    12.4.4 Financial Overview
    12.4.5 SWOT Analysis
    12.4.6 Key Developments
    12.5 Cognizant Technology Solutions
    12.5.1 Key Facts
    12.5.2 Business Description
    12.5.3 Products and services
    12.5.4 Financial Overview
    12.5.5 SWOT Analysis
    12.5.6 Key Developments
    12.6 Infosys BPO Ltd.
    12.6.1 Key Facts
    12.6.2 Business Description
    12.6.3 Products and services
    12.6.4 Financial Overview
    12.6.5 SWOT Analysis
    12.6.6 Key Developments
    12.7 TATA Consultancy Services
    12.7.1 Key Facts
    12.7.2 Business Description
    12.7.3 Products and services
    12.7.4 Financial Overview
    12.7.5 SWOT Analysis
    12.7.6 Key Developments
    12.8 IBM Corporation
    12.8.1 Key Facts
    12.8.2 Business Description
    12.8.3 Products and services
    12.8.4 Financial Overview
    12.8.5 SWOT Analysis
    12.8.6 Key Developments
    12.9 Genpact Limited
    12.9.1 Key Facts
    12.9.2 Business Description
    12.9.3 Products and services
    12.9.4 Financial Overview
    12.9.5 SWOT Analysis
    12.9.6 Key Developments
    12.10 Xerox Corporation
    12.10.1 Key Facts
    12.10.2 Business Description
    12.10.3 Products and services
    12.10.4 Financial Overview
    12.10.5 SWOT Analysis
    12.10.6 Key Developments

    13 Appendix
    13.1 About The Insight Partners
    13.2 Glossary of Terms
    13.3 Research Methodology

    Companies Mentioned

    1. WNS Solutions
    2. HCL Technologies
    3. Invensis Technologies Pvt. Ltd.
    4. Accenture PLC
    5. Cognizant Technology Solutions
    6. Infosys BPO Ltd.
    7. Tata Consultancy Services
    8. IBM Corporation
    9. Genpact Limited
    10. Xerox Corporation