Bot Services Market 2027 By Service, Mode, Deployment Channel, End-User Vertical and Geography | The Insight Partners

Bot Services Market to 2027 - Global Analysis and Forecasts by Service (Framework, Platform); Mode (Text and Rich Media, Audio, Video); Deployment Channel (Websites, Contact Center and Customer Service, Social Media, Mobile Applications); End-User Vertical (Banking Financial Services and Insurance, Government, Real Estate, Media and Entertainment, Telecom, Retail and Ecommerce, Education, Travel and Hospitality, Healthcare, Others) and Geography

Report Code: TIPRE00004376 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming
MARKET INTRODUCTION

A Bot is a software application that performs an automated task over the internet. Typically, bots perform tasks that are both simple and structurally repetitive, at a much higher rate than would be possible for a human alone. Bots provide an experience that feels less like using a computer and more like dealing with a person or at least an intelligent robot. As Bot Services delivers the business to reduce their operational cost and administer prominent service 24/7 to their customers by controlling and collecting of data, it is expected that in the coming period there will be massive demand of Bot Service market. 

MARKET DYNAMICS

Increasing user engagement on social media platforms and advanced Artificial Intelligence (AI) and Natural Language Processing (NLP) tools is expected to remain the dominant force driving the demand for BOT Services. Furthermore, high Growth of Social Media Platforms for various business purposes is also projected to influence the Bot Service Market significantly. With technology advancements enterprises are massively deploying bots on social media channels, which in turn are expected to generate untapped opportunity for the Bot Service market participants. 

MARKET SCOPE

The "Global Bot Service Market Analysis to 2027" is a specialized and in-depth study of the BOT SERVICE industry with a special focus on the global market trend analysis. The report aims to provide an overview of Bot Service market with detailed market segmentation by technology, type and geography. The global Bot Service market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Bot Service market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION

The global Bot Service market is segmented on the basis of Service, Mode, Deployment Channel and End-User Vertical. Based on Service, the market is segmented into Framework and Platform. On the basis of Mode, the market is segmented into Text and Rich Media, Audio and Video. On the basis of Deployment Channel, the market is segmented into Websites, Contact Center and Customer Service, Social Media and Mobile Applications. On the basis of End-User Vertical, the market is segmented into Banking, Financial Services, and Insurance, Government, Real Estate, Media and Entertainment, Telecom, Retail and Ecommerce, Education, Travel and Hospitality, Healthcare and Others.

REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Bot Service market based on various segments. It also provides market size and forecast estimates from year 2017 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The Bot Service market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting Bot Service market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South & Central America after evaluating political, economic, social and technological factors effecting the BOT SERVICE market in these regions.

MARKET PLAYERS

The reports cover key developments in the Bot Service market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market payers from Bot Service market are anticipated to lucrative growth opportunities in the future with the rising demand for Bot Service in the global market. Below mentioned is the list of few companies engaged in the Bot Service market.

The report also includes the profiles of key Bot Service companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
  • Microsoft
  • IBM
  • Facebook
  • Google
  • Amazon Web Services, Inc.
  • Nuance Communications, Inc.
  • Aspect
  • Inbenta Technologies Inc.
  • Creative Virtual Ltd.
  • [24]7. ai, Inc.

The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
TABLE OF CONTENTS

1.   INTRODUCTION
1.1.   SCOPE OF THE STUDY
1.2.   THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3.   MARKET SEGMENTATION
1.3.1   Bot Services Market - By Service
1.3.2   Bot Services Market - By Mode
1.3.3   Bot Services Market - By Deployment Channel
1.3.4   Bot Services Market - By End-User Vertical
1.3.5   Bot Services Market - By Region
1.3.5.1   By Country

2.   KEY TAKEWAYS

3.   RESEARCH METHODOLOGY

4.   BOT SERVICES MARKET LANDSCAPE
4.1.   OVERVIEW
4.2.   PEST ANALYSIS
4.2.1   North America - Pest Analysis
4.2.2   Europe - Pest Analysis
4.2.3   Asia-Pacific - Pest Analysis
4.2.4   Middle East and Africa - Pest Analysis
4.2.5   South and Central America - Pest Analysis
4.3.   ECOSYSTEM ANALYSIS
4.4.   EXPERT OPINIONS

5.   BOT SERVICES MARKET - KEY MARKET DYNAMICS
5.1.   KEY MARKET DRIVERS
5.2.   KEY MARKET RESTRAINTS
5.3.   KEY MARKET OPPORTUNITIES
5.4.   FUTURE TRENDS
5.5.   IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6.   BOT SERVICES MARKET - GLOBAL MARKET ANALYSIS
6.1.   BOT SERVICES - GLOBAL MARKET OVERVIEW
6.2.   BOT SERVICES - GLOBAL MARKET AND FORECAST TO 2027
6.3.   MARKET POSITIONING/MARKET SHARE

7.   BOT SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - SERVICE
7.1.   OVERVIEW
7.2.   SERVICE MARKET FORECASTS AND ANALYSIS
7.3.   FRAMEWORK
7.3.1.   Overview
7.3.2.   Framework Market Forecast and Analysis
7.4.   PLATFORM
7.4.1.   Overview
7.4.2.   Platform Market Forecast and Analysis
8.   BOT SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - MODE
8.1.   OVERVIEW
8.2.   MODE MARKET FORECASTS AND ANALYSIS
8.3.   TEXT AND RICH MEDIA
8.3.1.   Overview
8.3.2.   Text and Rich Media Market Forecast and Analysis
8.4.   AUDIO
8.4.1.   Overview
8.4.2.   Audio Market Forecast and Analysis
8.5.   VIDEO
8.5.1.   Overview
8.5.2.   Video Market Forecast and Analysis
9.   BOT SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - DEPLOYMENT CHANNEL
9.1.   OVERVIEW
9.2.   DEPLOYMENT CHANNEL MARKET FORECASTS AND ANALYSIS
9.3.   WEBSITES
9.3.1.   Overview
9.3.2.   Websites Market Forecast and Analysis
9.4.   CONTACT CENTER AND CUSTOMER SERVICE
9.4.1.   Overview
9.4.2.   Contact Center and Customer Service Market Forecast and Analysis
9.5.   SOCIAL MEDIA
9.5.1.   Overview
9.5.2.   Social Media Market Forecast and Analysis
9.6.   MOBILE APPLICATIONS
9.6.1.   Overview
9.6.2.   Mobile Applications Market Forecast and Analysis
10.   BOT SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - END-USER VERTICAL
10.1.   OVERVIEW
10.2.   END-USER VERTICAL MARKET FORECASTS AND ANALYSIS
10.3.   BANKING FINANCIAL SERVICES AND INSURANCE
10.3.1.   Overview
10.3.2.   Banking Financial Services and Insurance Market Forecast and Analysis
10.4.   GOVERNMENT
10.4.1.   Overview
10.4.2.   Government Market Forecast and Analysis
10.5.   REAL ESTATE
10.5.1.   Overview
10.5.2.   Real Estate Market Forecast and Analysis
10.6.   MEDIA AND ENTERTAINMENT
10.6.1.   Overview
10.6.2.   Media and Entertainment Market Forecast and Analysis
10.7.   TELECOM
10.7.1.   Overview
10.7.2.   Telecom Market Forecast and Analysis
10.8.   RETAIL AND ECOMMERCE
10.8.1.   Overview
10.8.2.   Retail and Ecommerce Market Forecast and Analysis
10.9.   EDUCATION
10.9.1.   Overview
10.9.2.   Education Market Forecast and Analysis
10.10.   TRAVEL AND HOSPITALITY
10.10.1.   Overview
10.10.2.   Travel and Hospitality Market Forecast and Analysis
10.11.   HEALTHCARE
10.11.1.   Overview
10.11.2.   Healthcare Market Forecast and Analysis
10.12.   OTHERS
10.12.1.   Overview
10.12.2.   Others Market Forecast and Analysis

11.   BOT SERVICES MARKET REVENUE AND FORECASTS TO 2027 - GEOGRAPHICAL ANALYSIS
11.1.   NORTH AMERICA
11.1.1   North America Bot Services Market Overview
11.1.2   North America Bot Services Market Forecasts and Analysis
11.1.3   North America Bot Services Market Forecasts and Analysis - By Service
11.1.4   North America Bot Services Market Forecasts and Analysis - By Mode
11.1.5   North America Bot Services Market Forecasts and Analysis - By Deployment Channel
11.1.6   North America Bot Services Market Forecasts and Analysis - By End-User Vertical
11.1.7   North America Bot Services Market Forecasts and Analysis - By Countries
11.1.7.1   United States Bot Services Market
11.1.7.1.1   United States Bot Services Market by Service
11.1.7.1.2   United States Bot Services Market by Mode
11.1.7.1.3   United States Bot Services Market by Deployment Channel
11.1.7.1.4   United States Bot Services Market by End-User Vertical
11.1.7.2   Canada Bot Services Market
11.1.7.2.1   Canada Bot Services Market by Service
11.1.7.2.2   Canada Bot Services Market by Mode
11.1.7.2.3   Canada Bot Services Market by Deployment Channel
11.1.7.2.4   Canada Bot Services Market by End-User Vertical
11.1.7.3   Mexico Bot Services Market
11.1.7.3.1   Mexico Bot Services Market by Service
11.1.7.3.2   Mexico Bot Services Market by Mode
11.1.7.3.3   Mexico Bot Services Market by Deployment Channel
11.1.7.3.4   Mexico Bot Services Market by End-User Vertical
11.2.   EUROPE
11.2.1   Europe Bot Services Market Overview
11.2.2   Europe Bot Services Market Forecasts and Analysis
11.2.3   Europe Bot Services Market Forecasts and Analysis - By Service
11.2.4   Europe Bot Services Market Forecasts and Analysis - By Mode
11.2.5   Europe Bot Services Market Forecasts and Analysis - By Deployment Channel
11.2.6   Europe Bot Services Market Forecasts and Analysis - By End-User Vertical
11.2.7   Europe Bot Services Market Forecasts and Analysis - By Countries
11.2.7.1   Germany Bot Services Market
11.2.7.1.1   Germany Bot Services Market by Service
11.2.7.1.2   Germany Bot Services Market by Mode
11.2.7.1.3   Germany Bot Services Market by Deployment Channel
11.2.7.1.4   Germany Bot Services Market by End-User Vertical
11.2.7.2   France Bot Services Market
11.2.7.2.1   France Bot Services Market by Service
11.2.7.2.2   France Bot Services Market by Mode
11.2.7.2.3   France Bot Services Market by Deployment Channel
11.2.7.2.4   France Bot Services Market by End-User Vertical
11.2.7.3   Italy Bot Services Market
11.2.7.3.1   Italy Bot Services Market by Service
11.2.7.3.2   Italy Bot Services Market by Mode
11.2.7.3.3   Italy Bot Services Market by Deployment Channel
11.2.7.3.4   Italy Bot Services Market by End-User Vertical
11.2.7.4   United Kingdom Bot Services Market
11.2.7.4.1   United Kingdom Bot Services Market by Service
11.2.7.4.2   United Kingdom Bot Services Market by Mode
11.2.7.4.3   United Kingdom Bot Services Market by Deployment Channel
11.2.7.4.4   United Kingdom Bot Services Market by End-User Vertical
11.2.7.5   Russia Bot Services Market
11.2.7.5.1   Russia Bot Services Market by Service
11.2.7.5.2   Russia Bot Services Market by Mode
11.2.7.5.3   Russia Bot Services Market by Deployment Channel
11.2.7.5.4   Russia Bot Services Market by End-User Vertical
11.2.7.6   Rest of Europe Bot Services Market
11.2.7.6.1   Rest of Europe Bot Services Market by Service
11.2.7.6.2   Rest of Europe Bot Services Market by Mode
11.2.7.6.3   Rest of Europe Bot Services Market by Deployment Channel
11.2.7.6.4   Rest of Europe Bot Services Market by End-User Vertical
11.3.   ASIA-PACIFIC
11.3.1   Asia-Pacific Bot Services Market Overview
11.3.2   Asia-Pacific Bot Services Market Forecasts and Analysis
11.3.3   Asia-Pacific Bot Services Market Forecasts and Analysis - By Service
11.3.4   Asia-Pacific Bot Services Market Forecasts and Analysis - By Mode
11.3.5   Asia-Pacific Bot Services Market Forecasts and Analysis - By Deployment Channel
11.3.6   Asia-Pacific Bot Services Market Forecasts and Analysis - By End-User Vertical
11.3.7   Asia-Pacific Bot Services Market Forecasts and Analysis - By Countries
11.3.7.1   Australia Bot Services Market
11.3.7.1.1   Australia Bot Services Market by Service
11.3.7.1.2   Australia Bot Services Market by Mode
11.3.7.1.3   Australia Bot Services Market by Deployment Channel
11.3.7.1.4   Australia Bot Services Market by End-User Vertical
11.3.7.2   China Bot Services Market
11.3.7.2.1   China Bot Services Market by Service
11.3.7.2.2   China Bot Services Market by Mode
11.3.7.2.3   China Bot Services Market by Deployment Channel
11.3.7.2.4   China Bot Services Market by End-User Vertical
11.3.7.3   India Bot Services Market
11.3.7.3.1   India Bot Services Market by Service
11.3.7.3.2   India Bot Services Market by Mode
11.3.7.3.3   India Bot Services Market by Deployment Channel
11.3.7.3.4   India Bot Services Market by End-User Vertical
11.3.7.4   Japan Bot Services Market
11.3.7.4.1   Japan Bot Services Market by Service
11.3.7.4.2   Japan Bot Services Market by Mode
11.3.7.4.3   Japan Bot Services Market by Deployment Channel
11.3.7.4.4   Japan Bot Services Market by End-User Vertical
11.3.7.5   South Korea Bot Services Market
11.3.7.5.1   South Korea Bot Services Market by Service
11.3.7.5.2   South Korea Bot Services Market by Mode
11.3.7.5.3   South Korea Bot Services Market by Deployment Channel
11.3.7.5.4   South Korea Bot Services Market by End-User Vertical
11.3.7.6   Rest of Asia-Pacific Bot Services Market
11.3.7.6.1   Rest of Asia-Pacific Bot Services Market by Service
11.3.7.6.2   Rest of Asia-Pacific Bot Services Market by Mode
11.3.7.6.3   Rest of Asia-Pacific Bot Services Market by Deployment Channel
11.3.7.6.4   Rest of Asia-Pacific Bot Services Market by End-User Vertical
11.4.   MIDDLE EAST AND AFRICA
11.4.1   Middle East and Africa Bot Services Market Overview
11.4.2   Middle East and Africa Bot Services Market Forecasts and Analysis
11.4.3   Middle East and Africa Bot Services Market Forecasts and Analysis - By Service
11.4.4   Middle East and Africa Bot Services Market Forecasts and Analysis - By Mode
11.4.5   Middle East and Africa Bot Services Market Forecasts and Analysis - By Deployment Channel
11.4.6   Middle East and Africa Bot Services Market Forecasts and Analysis - By End-User Vertical
11.4.7   Middle East and Africa Bot Services Market Forecasts and Analysis - By Countries
11.4.7.1   South Africa Bot Services Market
11.4.7.1.1   South Africa Bot Services Market by Service
11.4.7.1.2   South Africa Bot Services Market by Mode
11.4.7.1.3   South Africa Bot Services Market by Deployment Channel
11.4.7.1.4   South Africa Bot Services Market by End-User Vertical
11.4.7.2   Saudi Arabia Bot Services Market
11.4.7.2.1   Saudi Arabia Bot Services Market by Service
11.4.7.2.2   Saudi Arabia Bot Services Market by Mode
11.4.7.2.3   Saudi Arabia Bot Services Market by Deployment Channel
11.4.7.2.4   Saudi Arabia Bot Services Market by End-User Vertical
11.4.7.3   U.A.E Bot Services Market
11.4.7.3.1   U.A.E Bot Services Market by Service
11.4.7.3.2   U.A.E Bot Services Market by Mode
11.4.7.3.3   U.A.E Bot Services Market by Deployment Channel
11.4.7.3.4   U.A.E Bot Services Market by End-User Vertical
11.4.7.4   Rest of Middle East and Africa Bot Services Market
11.4.7.4.1   Rest of Middle East and Africa Bot Services Market by Service
11.4.7.4.2   Rest of Middle East and Africa Bot Services Market by Mode
11.4.7.4.3   Rest of Middle East and Africa Bot Services Market by Deployment Channel
11.4.7.4.4   Rest of Middle East and Africa Bot Services Market by End-User Vertical
11.5.   SOUTH AND CENTRAL AMERICA
11.5.1   South and Central America Bot Services Market Overview
11.5.2   South and Central America Bot Services Market Forecasts and Analysis
11.5.3   South and Central America Bot Services Market Forecasts and Analysis - By Service
11.5.4   South and Central America Bot Services Market Forecasts and Analysis - By Mode
11.5.5   South and Central America Bot Services Market Forecasts and Analysis - By Deployment Channel
11.5.6   South and Central America Bot Services Market Forecasts and Analysis - By End-User Vertical
11.5.7   South and Central America Bot Services Market Forecasts and Analysis - By Countries
11.5.7.1   Brazil Bot Services Market
11.5.7.1.1   Brazil Bot Services Market by Service
11.5.7.1.2   Brazil Bot Services Market by Mode
11.5.7.1.3   Brazil Bot Services Market by Deployment Channel
11.5.7.1.4   Brazil Bot Services Market by End-User Vertical
11.5.7.2   Argentina Bot Services Market
11.5.7.2.1   Argentina Bot Services Market by Service
11.5.7.2.2   Argentina Bot Services Market by Mode
11.5.7.2.3   Argentina Bot Services Market by Deployment Channel
11.5.7.2.4   Argentina Bot Services Market by End-User Vertical
11.5.7.3   Rest of South and Central America Bot Services Market
11.5.7.3.1   Rest of South and Central America Bot Services Market by Service
11.5.7.3.2   Rest of South and Central America Bot Services Market by Mode
11.5.7.3.3   Rest of South and Central America Bot Services Market by Deployment Channel
11.5.7.3.4   Rest of South and Central America Bot Services Market by End-User Vertical

12.   INDUSTRY LANDSCAPE
12.1.   MERGERS AND ACQUISITIONS
12.2.   AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
12.3.   NEW PRODUCT LAUNCHES
12.4.   EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

13.   BOT SERVICES MARKET, KEY COMPANY PROFILES
13.1.   MICROSOFT
13.1.1.   Key Facts
13.1.2.   Business Description
13.1.3.   Products and Services
13.1.4.   Financial Overview
13.1.5.   SWOT Analysis
13.1.6.   Key Developments
13.2.   IBM
13.2.1.   Key Facts
13.2.2.   Business Description
13.2.3.   Products and Services
13.2.4.   Financial Overview
13.2.5.   SWOT Analysis
13.2.6.   Key Developments
13.3.   FACEBOOK
13.3.1.   Key Facts
13.3.2.   Business Description
13.3.3.   Products and Services
13.3.4.   Financial Overview
13.3.5.   SWOT Analysis
13.3.6.   Key Developments
13.4.   GOOGLE
13.4.1.   Key Facts
13.4.2.   Business Description
13.4.3.   Products and Services
13.4.4.   Financial Overview
13.4.5.   SWOT Analysis
13.4.6.   Key Developments
13.5.   AMAZON WEB SERVICES, INC.
13.5.1.   Key Facts
13.5.2.   Business Description
13.5.3.   Products and Services
13.5.4.   Financial Overview
13.5.5.   SWOT Analysis
13.5.6.   Key Developments
13.6.   NUANCE COMMUNICATIONS, INC.
13.6.1.   Key Facts
13.6.2.   Business Description
13.6.3.   Products and Services
13.6.4.   Financial Overview
13.6.5.   SWOT Analysis
13.6.6.   Key Developments
13.7.   ASPECT
13.7.1.   Key Facts
13.7.2.   Business Description
13.7.3.   Products and Services
13.7.4.   Financial Overview
13.7.5.   SWOT Analysis
13.7.6.   Key Developments
13.8.   INBENTA TECHNOLOGIES INC.
13.8.1.   Key Facts
13.8.2.   Business Description
13.8.3.   Products and Services
13.8.4.   Financial Overview
13.8.5.   SWOT Analysis
13.8.6.   Key Developments
13.9.   CREATIVE VIRTUAL LTD.
13.9.1.   Key Facts
13.9.2.   Business Description
13.9.3.   Products and Services
13.9.4.   Financial Overview
13.9.5.   SWOT Analysis
13.9.6.   Key Developments
13.10.   [24]7. AI, INC.
13.10.1.   Key Facts
13.10.2.   Business Description
13.10.3.   Products and Services
13.10.4.   Financial Overview
13.10.5.   SWOT Analysis
13.10.6.   Key Developments

14.   APPENDIX
14.1.   ABOUT THE INSIGHT PARTNERS
14.2.   GLOSSARY OF TERMS
The List of Companies

1. Microsoft
2. IBM
3. Facebook
4. Google
5. Amazon Web Services, Inc.
6. Nuance Communications, Inc.
7. Aspect
8. Inbenta Technologies Inc.
9. Creative Virtual Ltd.
10. [24]7. ai, Inc.