Managed Network Services Market Trends Report | 2023-2030

Managed Network Services Market Forecast to 2030 - Global Analysis by Type (Managed LAN, Managed Network Security, Managed Monitoring, Managed VPN, Managed WAN and Managed Wi-Fi), Deployment (Cloud and On-Premise), Organization Size (Large Enterprises and SMEs), End-Use Vertical (BFSI, Government, IT & Telecommunication, Manufacturing, Media & Entertainment, Retail & e-Commerce, and Others)

Publication Month : Jun 2023

  • Report Code : TIPTE100000653
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 220
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[Research Report] The managed network services market is projected to reach US$ 143.4 billion by 2030 from US$ 60.9 billion in 2022, with an estimated CAGR of 11.5% from 2023 to 2030.

Analyst Perspective

The growing demand for digital transformation in various enterprises is likely to boost the managed network services market growth. Businesses are rapidly embracing significant network technologies to support business initiatives and gain a competitive advantage. Managed network services are a major contributor to a robust IT infrastructure. The growing emphasis of organizations on creating a digital workplace with minimum network downtimes has become a major driving factor for product demand. Furthermore, the growing advancements in artificial intelligence technology and high penetration of mobility will further accelerate the growth of the managed network services market. The managed network services offer significant scope for SMEs to grow and realize business goals. IT spending among SMEs is predicted to increase significantly, as SMEs are under constant pressure to expand by implementing innovative and enhanced IT services. The US government had proposed an IT budget of US$ 109.4 billion for 2022. Thus, increasing demand for managed network services among SMEs and a rise in IT spending are the key factors propelling the market growth.

Market Overview

Managed network services are networking applications, functions, and services that are remotely operated, monitored, and maintained by a third-party service provider or managed service provider (MSP). It mostly includes monitoring and maintaining equipment and remote monitoring and management of servers, IT systems management, network monitoring, and other support services. Small and medium-sized enterprises (SMEs), nonprofits, and government agencies are procuring managed network services to perform regular management services. An increase in the population of random traffic, data volumes, bandwidth requirements, and proliferation of IoT and cloud emerge as the various driving factors for the growth of the managed network services market. Further, growing advancements in big data analytics technology, rising adoption of cloud-based solutions and services by small and medium-scale organizations, and growing focus on reducing deployment costs and downtime are the key factors attributable to the managed network services market growth. The growing adoption of cloud-based solutions since the onset of the COVID-19 pandemic is anticipated to boost the market growth over the coming years. As per the IBEF, end-user spending on public cloud services in India is expected to reach US$ 7.3 billion in 2022, an increase of 29.6% from 2021. Thus, such growth prospects in cloud adoption are fueling the market growth over the forecast period.

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Managed Network Services Market: Strategic Insights

managed-network-services-market
Market Size Value inUS$ 60.9 billion in 2022
Market Size Value byUS$ 143.4 billion by 2030
Growth rateCAGR of 11.5% from 2023 to 2030
Forecast Period2023-2030
Base Year2022
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Market Driver

Growing Demand for Reducing Administration and Maintenance Expenditure  to Drive Growth of Managed Network Services Market

Several macroeconomic factors across the globe have created a severely hostile environment for businesses. The pandemic caused severe disruptions, which led to huge losses for several industry verticals. Political factors in Europe, the Middle East, and South America have been negatively affecting different industry verticals in different ways. Severe economic downturns in several countries have resulted in decreased consumer spending on discretionary or optional goods.

While the definition of such goods varies depending on a family's income, it is undeniable that most industry verticals have endured or are enduring losses due to such a decrease in consumption. With respect to such factors, enterprises are adopting different measures to remain competitive by reducing capital expenditure. Hence, enterprises are preferring economical and flexible expenses while focusing on core business. Availing managed network services can aid organizations in reducing costs while maintaining a competitive edge. Reportedly, 46% of enterprises saved nearly 25% of their IT spending by availing of managed network services. Thus, companies can save on operational costs while increasing productivity. MSPs can increase productivity through the replacement of inefficient IT systems and the reduction of downtime.

Additionally, expenditure on network security and cyber threat can also be minimized through such services. Generally, an annual or multi-year contract, known as a service level agreement (SLA), is signed between the MSP and enterprises for managed network services. Depending on the parameters of service being requested, prices vary. Hence, enterprises have a clear knowledge of operations expense budget for IT. Hence, variable expenditures under capital expenses for purchasing new equipment or maintaining old equipment are removed. Enterprises can remain unaffected by price rises or similar unforeseen circumstances with a multi-year deal.

With decreasing lifecycle of electronic devices and intensifying competition, companies tend to focus more on core technologies, which directly affect their business, rather than managing in-house infrastructure. Hence, partnering with an MSP for managed network service is a viable option for reducing the operational cost of a company. Furthermore, keeping IT staff on payroll can become cumbersome for most SMEs and large enterprises. Hence, through MSPs, enterprises can access highly qualified IT professionals with proper technology know-how as and when required. Such professionals are generally well-trained in business policies, and hence, they can address any queries that the service availed may be having, maintenance of upgrades as per SLAs, and provide important documentation for performing important installations. Thus, companies can save up to 70% on salary costs and the need for IT personnel while also saving on office space and equipment. Due to such advantages offered by MSPs, enterprises are increasingly adopting managed network services to reduce administration and maintenance expenditure. This, in turn, is boosting the growth of the managed network services market.

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Segmental Analysis

The managed network services market, by deployment, is segmented into cloud and on-premise. On-premise is expected to remain the largest segment during the forecast period, despite recording much slower growth rates than the cloud segment. Hybrid setups have also been considered under the on-premise segment. The cloud segment is growing considerably due to several advantageous characteristics, such as scalability and cost-effectiveness, which are expected to propel the growth of the managed network services market. The cloud-managed network services platform also reduces repair and maintenance costs and enhances customer satisfaction. The subscription model (which includes the monthly or yearly model) is mostly used to deliver such services.

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Regional Analysis

The North American managed network services market was valued at US$ 22.15 billion in 2022 and is projected to reach US$ 49.75 billion by 2030; it is expected to grow at a CAGR of 10.9% during 2023–2030. The North America Managed Network Services Market is segmented into the US, Canada, and Mexico. Managed network services (MNS) offer potential opportunities to small and medium enterprises (SMEs) to grow and achieve business goals. IT spending among SMEs is predicted to increase because SMEs are expanding their businesses by implementing innovative and enhanced IT services. The rise in IT spending by SMEs is expected to fuel the demand for managed service providers (MSPs), as SMEs are adopting automating services, cloud, and advanced digital technologies. MNS providers offer solutions to help SMEs manage total cost of ownership (TCO), support newer applications in demand, reduce capital expenditures (CAPEX) & operating expenses, sustain their business operations, and connect efficiently with customers and partners. MNS providers offer cost-effective services that secure network functions, which has helped SMEs grow and focus on their core businesses. SMEs rely on MNS providers to connect with several sites and manage their networks. The MNS providers are opening new opportunities for SMEs to remain competitive, expand, and grow their businesses. Moreover, the current business environment has increased the demand for accelerated digital transformation, with SMEs needing more IT assistance than ever. With limited resources, SMEs need safe and reliable solutions and a technology partner for maintaining business continuity and connections with colleagues and customers. Cisco Systems, Inc., a US-based company, provides a series of simple, affordable, and reliable cloud-based IT solutions to help SMEs transform their businesses to operate more effectively in digital workplaces.

Cisco is providing Cloud-Managed Network (Cisco Meraki) devices with quick deployment, unlimited scalability, and remote troubleshooting to SMEs. Therefore, the rising utilization of managed network services by SMEs creates opportunities for managed network service market players in North America. North America has many managed network services providers, including Accenture PLC, Verizon, Lumen Technologies, and Dedicated Access. The presence of MNS providers is growing in North America owing to the increasing adoption of managed network services.

Key Player Analysis

The managed network services market analysis consists of the players such as Accenture; Cisco Systems, Inc.; Cognizant; Fujitsu Limited; Huawei Technologies Co., Ltd.; Kyndryl Holdings, Inc.; NTT Limited; Tata Consultancy Services Limited; Verizon; and HCL Technologies. Among the players in the managed network services Accenture and HCL Technologies are the top two players owing to the diversified product portfolio offered.

Recent Developments

Inorganic and organic strategies such as mergers and acquisitions are highly adopted by companies in the managed network services market. A few recent key market developments are listed below:

  • In 2022, Kyndryl and Red Hat announced Strategic Partnership to Advance IT Automation for Multicloud Infrastructure. The partnership helped the customers embrace open, differentiated automation technologies and managed services to modernize core business applications and IT infrastructure while enabling scalable enterprise operations and greater resilience with advanced security capabilities.
  • In 2022, Bertelsmann selected Verizon Business for the second time to transform its global network infrastructure, becoming one of the company’s global network transformation partners. Verizon will deploy a Network-as-a-Service (NaaS) solution, which focuses on a globally managed Software Defined-WAN (SD-WAN) network underpinned by virtualized security functions across Bertelsmann’s operations in the Americas as well as subsidiaries across the APAC and EMEA regions.
  • In March 2022, Huawei Technologies Co., Ltd had partnered with Wilstech, a Malaysian digitalization firm to expand digital transformation solutions. This initiative would help the company to achieve strong competitive edge over the competitors.
  • In Feb 2022, Nokia and Kyndryl had announced a global network and edge computing alliance aimed at helping enterprise customers accelerate their digital transformations with industrial-grade reliable and secure LTE and 5G private wireless networking.
  • In Feb 2022, Aditya Birla Fashion and Retail Limited (ABFRL) had announced its collaboration with consulting firm Accenture for a digital transformation program that will help the fashion retailer drive growth and improve operational efficiency.
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Type, Deployment, Organization Size, and End-Use Vertical

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russia, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States

Frequently Asked Questions


What is the incremental growth of the global managed network service market during the forecast period?

The incremental growth expected to be recorded for managed network service market during the forecast period is US$ 76.54 billion.

What will be the global market size for the managed network service market by 2030?

The managed network service market is expected to reach US$ 143.4 billion by 2030.

What are the future trends of the global managed network service market?

The growing interest in SD-WAN and SASE is anticipated to play a significant role in the managed network service market in the coming years.

Which are the key players holding the major market share of the global managed network service market?

The key players, holding majority shares, in managed network service market includes Kyndryl Holdings Inc., Cisco Systems, Inc., Verizon Communications, Inc., Cognizant Technology Solutions Corporation, and HCL Technologies Ltd.

What are the driving factors impacting the global managed network service market?

The rising digital transformation and the growing demand for reducing administration and maintenance expenditure are the major factors that propel the managed network service market.

What is the estimated global market size for the global managed network service market in 2022?

The global managed network service market was estimated to be US$ 60.9 billion in 2022 and is expected to grow at a CAGR of 11.5 % during the forecast period 2023 - 2030.

The List of Companies - Managed Network Services Market

  1. Accenture Plc
  2. Cisco Systems Inc
  3. Cognizant Technology Solutions Corp
  4. Fujitsu Ltd
  5. Huawei Investment & Holding Co Ltd
  6. Kyndryl Holdings Inc
  7. NTT Ltd
  8. Tata Consultancy Services Ltd
  9. Verizon Communications Inc
  10. HCL Technologies Ltd

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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