Passenger Information System Market to Grow at a CAGR of 11.5% to reach US$ 45,717.11 Mn Million from 2020 to 2027

Passenger Information System Market Forecast to 2027 - COVID-19 Impact and Global Analysis By Component (Solution and Services), Location (On Board and In Station), Mode of Transportation (Roadways, Railways, and Waterways and Airways), and Functional Model (Multimedia Display, Audio Systems, Computing Systems, Networking and Communication Devices, Video Surveillance, and Content Management Systems)

Publication Month : Dec 2020

  • Report Code : TIPTE00002110
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 194
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The passenger information system market was valued at US$ 19,314.66 million in 2019 and is projected to reach US$ 45,717.11 million by 2027; it is expected to grow at a CAGR of 11.5% from 2020 to 2027.

Passenger information system are established to make communication between transit authorities and passengers to delivering real-time data regarding vehicle location, journey schedule, timely announcements, and the overall updates required by passengers. Such types of systems are used to enhance the overall experience of passengers while transit by keeping them updated along with entertaining the passengers using various infotainment systems. Such systems are interconnected set of devices deployed on platform, bus stands, subway, port and others to dissipate real-time information about bus, train or flight. Growing focus over consistent, real-time, and reliable passenger information along with rising frequency of passenger journey through public transport are driving the growth of the passenger information systems market.

In 2019, North America dominated the global passenger information system market. Also, the market in North America is likely to grow rapidly during the forecasted period. The market growth in this region is primarily attributed to the rise in production and consumption of passenger information system in developed and developing economies of North America. The US is considered to be one of the largest markets where the use of cutting-edge technology and strong network infrastructure is significantly high. The region highly contributes to the growth of the passenger information system market owing to factors such as rapid urbanization along with growing use of public transport systems. Further, the rising use of passenger information system solutions and services on large scale basis is expected to promote its growth. The increasing number of government initiatives to digitalize and upgrade the network infrastructural facilities across the public transport is also bolstering the market growth. The presence of prominent manufacturers such as Cubic Corporation, Wabtec Corporation, Cisco Systems Inc. and others is another factor that drives the growth of the market.

The COVID-19 pandemic was first reported in Wuhan, China, in December 2019. As of November 2020, the US, Brazil, India, Russia, South Africa, Mexico, and the UK are among the worst-affected countries in terms of COVID-19 confirmed cases and reported deaths. The pandemic is hindering economies and industries in various countries due to lockdowns, travel bans, and business shutdowns. The semiconductor industry is one of the major industries facing serious disruptions—such as office and factory shutdown, and supply chain breaks—as a result of this outbreak. The pandemic has disrupted the supply chain and production process in passenger information system.

Global Passenger Information System Market



Global Passenger Information System Market

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Market Insights

Rising Frequency of Passenger Journey Through Public Transport

Public transportation comprises different transit options such as buses, rail or metros, and airways and subways. Passenger information systems play vital role for those people who cannot drive or do not have access to personal vehicles. Also, these systems are quite cost-effective, safer, and sustainable solution. The rapidly rising population density is changing infrastructural set-up.in urban centers. Moreover, rise in disposable income and shift in working demographic are another factors promoting the demand for public transport across passengers.

As per Pew survey conducted by Research Center in 2015, one-in-ten Americans (almost 11%) uses public transportation on a daily or weekly basis. The public transportation sector is undergoing a technological transformation across the globe. Further, the growing demand for advanced transit operations and rising preference toward interconnected, digitized, smart, and safe journey to uplift the overall experience drive the demand for passenger information system in public transportation. Public transport is gaining rapid momentum across urban infrastructural set-up as governments across the world are offering several transport-related subsidies to the various modes of transportation. The rising frequency of passenger journey through public transport is significantly proliferating the public transport sector; hence, generating the demand for passenger information systems (PIS).

Component Insights

Based on component, the passenger information system market is bifurcated into solution and services. In 2019, the solution segment dominated the market. The PIS solution is aimed to collect and disperse the updated real-time information by integrating several visual and audio components and wireless communications including Wi-Fi/LTE. Such devices are quite capable and effective enough to withstand extreme conditions. Several components categorized under solutions category are display systems, announcement systems, emergency communication systems, mobile applications, infotainment systems, passenger counting systems, and video monitoring systems. Amongst these, the display systems are extensively used by the end users. Display systems are defined as the systems that displays real-time visual information such as news, arrival and departure time in transits, advertisements, safety and emergency pop-ups, and several entertainment content to effectively and immediately deliver the message to the end users.

Location Insights

Based on location, the passenger information system market is bifurcated into on board and in station. The in station segment led the market with a larger share in 2019. The use of passenger information system in station is becoming quite prevalent as such displays provide necessary travel information such as arrival/departure times, platform numbers, destinations, intermediate stations, possible delays, and others to passengers. Such displays possess an open communication protocol and are quite flexible to be easily incorporated into current station management system. For instance, to offer better experience and easy guidance to passengers, the Indian Railways announced the use of new passenger information system at Anakapalle Railway station of the Vijayawada Division in South Central Railway. The use of passenger information and security system in the stations helps to properly dissipate the information. The system comprises displays such as text-only LED, advanced LED, plasma screen, a public address system, emergency intercoms, cameras, controllers for CCTV and media, and much more.

Global Passenger Information System Market, by Application – 2019 and 2027

Global Passenger Information System Market, by Application – 2019 and 2027

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Mode of Transportation Insights

Based on mode of transportation, the passenger information system market is segmented into roadways, railways, and waterways and airways. The roadways segment led the market with the highest share in 2019. With the rapid rise in urbanization backed by upsurge in population density across cities, the demand for proper, well-connected, and safe road infrastructure is growing. At the same time, the use of public-transportation facility via roadways is perceived to be one of the best alternative to commute from one city to other without large traffic volumes in urban centers. Hence, the use of passenger information system in roadways set-up has gained prominence over the period of time. The system integrates the use of precise macro and micro location of the real-time panel along with real-time passenger algorithm and proper communication tools. For instance, the use of the Intelligent Transportation System (ITS) as a tool to improve service quality and offer better services to passengers is gaining popularity. The daily operation of a bus system generates the needs of such system which could effectively monitor and record the movement of vehicles on road, along with tracking uncertain conditions such as traffic congestion, unforeseen delays, rise or fall in passenger demand, and others. Under a real-time set-up, the researchers have introduced several flexible control strategies that are helpful to easily operate passenger information system network upon roadways.

Functional Model Insights

Based on functional model, the passenger information system market is segmented into multimedia display, audio systems, computing systems, networking and communication devices, video surveillance, content management systems. In 2019, the multimedia display segment dominated the market. In passenger information system, the multimedia system are entirely designed to provide users a real-time analysis of the route along with dissipating the significant advertising information, by using several content forms such as text, audio, video, and others displayed on screen and monitors. Such type of displays help effectively disperse the useful information or message to the passenger regarding their mode of commutation. For instance, the use of movies, audio-visual animations, or images in between all bus positions for high-resolution, greater brightness, superior legibility, clarity and visibility. The information displayed using multimedia system is widely accepted by disabled people and poorly informed people on the journey of the vehicle. The effective management of multimedia information system helps display the information automatically at local level or in real time with the help of an operating center connected through various types of communication.

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Passenger Information System Market: Strategic Insights

passenger-information-system-market
Market Size Value inUS$ 19,314.66 Million in 2019
Market Size Value byUS$ 45,717.11 Million by 2027
Growth rateCAGR of 11.5% from 2020-2027
Forecast Period2020-2027
Base Year2020
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A few of the key players operating in the passenger information system market are Huawei Technologies Co., Ltd.; Thales Group; Cisco Systems; Cubic Corporation; and Teleste Corporation. These companies provide passenger information system for the diversified industry applications, and operate their system production and distribution services in various countries across the world. These strategies help them in cater a wider customer base. Market players are highly focused on the development of high quality and innovative service offerings to meet the customer’s requirements. The companies are realizing the potential of passenger information system and are expanding their production facilities globally.

Report Spotlights

  • Progressive industry trends in the global passenger information system market to help players develop effective long-term strategies
  • Business growth strategies adopted by developed and developing markets
  • Quantitative analysis of the market from 2017 to 2027
  • Estimation of the demand for passenger information system across various industries
  • PEST analysis to illustrate the efficacy of buyers and suppliers operating in the industry to predict market growth
  • Recent developments to understand the competitive market scenario and the demand for passenger information system
  • Market trends and outlook coupled with factors driving and restraining the growth of the market
  • Decision-making process by understanding strategies that underpin commercial interest with regard to the market growth
  • Passenger information system market size at various nodes of market
  • Detailed overview and segmentation of the market and its dynamics in the industry
  • Passenger information system market size in various regions with promising growth opportunities

Global Passenger information system Market, by Component

  • Solution
  • Services

Global Passenger information system Market, by Location


  • On Board
  • In Station

Global Passenger information system Market, by Mode of Transportation

  • Roadways
  • Railways
  • Waterways and Airways

Global Passenger information system Market, by Functional Model


  • Multimedia Display
  • Audio Systems
  • Computing Systems
  • Networking and Communication Devices
  • Video Surveillance
  • Content Management System

Company Profiles

  • Alstom
  • Cisco Systems Inc.
  • Cubic Corporation
  • Dysten Sp. z o.o.
  • Hitachi, Ltd
  • Huawei Technologies Co., Ltd
  • Singapore Technologies Engineering Ltd.
  • Teleste Corporation
  • Thales Group
  • Wabtec Corporation
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Component , Location , Mode of Transportation , and Functional Model

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States

Frequently Asked Questions


Can you list some of the major players operating in the global passenger information system market?

The major players operating in the global passenger information system market are Alstom, Cisco Systems Inc., Cubic Corporation, Dysten Sp. z o.o., Hitachi, Ltd, Huawei Technologies Co., Ltd, Singapore Technologies Engineering Ltd., Teleste Corporation, Thales Group and Wabtec Corporation among many others.

Which region held the largest share of the global passenger information system market?

In 2019, North America contributed to the largest share in the global passenger information system market. Rapid urbanization coupled with increased production of consumer electronics are some of the potential drivers facilitating the growth of the passenger information system market in the North America. North America is one of the most advanced region, which is known for strong network infrastructural structure and adoption of cutting-edge technology. Further, positive governments in this region coupled with strong presence of leading manufacturers have significantly driven the growth of the passenger information system market in the region.

Based on component, why solution segment accounted for the largest share in the global passenger information system market?

In 2019, solution segment held the largest share in the global passenger information system market. The Passenger Information System (PIS) solution is aimed to collects and disperse the updated real-time information by integrating several visual and audio systems and wireless communications including Wi-Fi/LTE. Passenger information system is composed of display systems, announcement systems, infotainment systems, mobile applications, emergency communication systems, passenger counting systems and video monitoring systems. Amongst which, display systems are extensively used to provide visual data for passengers in real time.

The List of Companies - Passenger Information System Market

  1. Alstom
  2. Cisco Systems Inc.
  3. Cubic Corporation
  4. Dysten Sp. z o.o.
  5. Hitachi, Ltd
  6. Huawei Technologies Co., Ltd
  7. Singapore Technologies Engineering Ltd.
  8. Teleste Corporation
  9. Thales Group
  10. Wabtec Corporation

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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