Proactive Services Market Forecast to 2027 - COVID-19 Impact and Global Analysis by Service (Managed Services, Technical Support, Design and Consulting); Technology Type (Big Data Analytics, Business Intelligence, Machine Intelligence); Organization Size (Small and Medium-sized Enterprises (SMEs), Large enterprises); Application (Network Management, Customer Experience Management, Data Center Management, Cloud Management, Application Management, Device/Endpoint Management); Vertical (BFSI, Telecommunication, Retail, Healthcare, Government and Defense, Media and Entertainment, Others) and Geography

Report Code: TIPRE00012357 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming
Covid
MARKET INTRODUCTION

Proactive services assist in meeting and improving customer relationships, exceed customer desires, and lift the value of the customer value. Proactive services provide customers with information and suggestions about the problems they may face during the process.

MARKET DYNAMICS

The increase in focus on delivering enhanced customer experience is one of the major factors driving the growth of the proactive services market. Moreover, AI-based proactive services is anticipated to boost the growth of the proactive services market.

MARKET SCOPE

The "Global Proactive Services Market Analysis to 2027" is a specialized and in-depth study of the proactive services market with a special focus on the global market trend analysis. The report aims to provide an overview of proactive services market with detailed market segmentation by service, technology type, organization size, application, vertical. The global proactive services market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading proactive services market players and offers key trends and opportunities in the proactive services market.

MARKET SEGMENTATION

The global proactive services market is segmented on the basis of service, technology type, organization size, application, vertical. On the basis of services, the market is segmented as managed services, technical support, design and consulting. On the basis of technology type, the market is segmented as big data analytics, business intelligence, machine intelligence. On the basis of organization size, the market is segmented as small and medium-sized enterprises (SMEs), large enterprises. On the basis of applications, the market is segmented as network management, customer experience management, data center management, cloud management, application management, device / endpoint management. On the basis of vertical, the market is segmented as BFSI, telecommunication, retail, healthcare, government and defense, media and entertainment, others

REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global proactive services market based on various segments. It also provides market size and forecast estimates from year 2017 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The proactive services market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting proactive services market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the proactive services market in these regions.




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MARKET PLAYERS


The reports cover key developments in the proactive services market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from proactive services market are anticipated to lucrative growth opportunities in the future with the rising demand for proactive services market. Below mentioned is the list of few companies engaged in the proactive services market.

The report also includes the profiles of key proactive services market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.

  •   Avaya Inc.
  •   Cisco Systems, Inc.
  •   DXC Technology Company
  •   Fortinet, Inc
  •   Hewlett Packard Enterprise Development LP
  •   Huawei Technologies Co., Ltd.
  •   IBM
  •   Juniper Networks, Inc.
  •   Microsoft
  •   Nokia


The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.


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TABLE OF CONTENTS


1.INTRODUCTION
1.1.SCOPE OF THE STUDY
1.2.THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3.MARKET SEGMENTATION
1.3.1Proactive Services Market - By Service
1.3.2Proactive Services Market - By Technology Type
1.3.3Proactive Services Market - By Organization Size
1.3.4Proactive Services Market - By Application
1.3.5Proactive Services Market - By Vertical
1.3.6Proactive Services Market - By Region
1.3.6.1By Country

2.KEY TAKEAWAYS

3.RESEARCH METHODOLOGY

4.PROACTIVE SERVICES MARKET LANDSCAPE
4.1.OVERVIEW
4.2.PEST ANALYSIS
4.2.1North America - Pest Analysis
4.2.2Europe - Pest Analysis
4.2.3Asia-Pacific - Pest Analysis
4.2.4Middle East and Africa - Pest Analysis
4.2.5South and Central America - Pest Analysis
4.3.ECOSYSTEM ANALYSIS
4.4.EXPERT OPINIONS

5.PROACTIVE SERVICES MARKET - KEY MARKET DYNAMICS
5.1.KEY MARKET DRIVERS
5.2.KEY MARKET RESTRAINTS
5.3.KEY MARKET OPPORTUNITIES
5.4.FUTURE TRENDS
5.5.IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6.PROACTIVE SERVICES MARKET - GLOBAL MARKET ANALYSIS
6.1.PROACTIVE SERVICES - GLOBAL MARKET OVERVIEW
6.2.PROACTIVE SERVICES - GLOBAL MARKET AND FORECAST TO 2027
6.3.MARKET POSITIONING/MARKET SHARE

7.PROACTIVE SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - SERVICE
7.1.OVERVIEW
7.2.SERVICE MARKET FORECASTS AND ANALYSIS
7.3.MANAGED SERVICES
7.3.1.Overview
7.3.2.Managed Services Market Forecast and Analysis
7.4.TECHNICAL SUPPORT
7.4.1.Overview
7.4.2.Technical Support Market Forecast and Analysis
7.5.DESIGN AND CONSULTING
7.5.1.Overview
7.5.2.Design and Consulting Market Forecast and Analysis
8.PROACTIVE SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - TECHNOLOGY TYPE
8.1.OVERVIEW
8.2.TECHNOLOGY TYPE MARKET FORECASTS AND ANALYSIS
8.3.BIG DATA ANALYTICS
8.3.1.Overview
8.3.2.Big Data Analytics Market Forecast and Analysis
8.4.BUSINESS INTELLIGENCE
8.4.1.Overview
8.4.2.Business Intelligence Market Forecast and Analysis
8.5.MACHINE INTELLIGENCE
8.5.1.Overview
8.5.2.Machine Intelligence Market Forecast and Analysis
9.PROACTIVE SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - ORGANIZATION SIZE
9.1.OVERVIEW
9.2.ORGANIZATION SIZE MARKET FORECASTS AND ANALYSIS
9.3.SMALL AND MEDIUM-SIZED ENTERPRISES (SMES)
9.3.1.Overview
9.3.2.Small and Medium-sized Enterprises (SMEs) Market Forecast and Analysis
9.4.LARGE ENTERPRISES
9.4.1.Overview
9.4.2.Large enterprises Market Forecast and Analysis
10.PROACTIVE SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - APPLICATION
10.1.OVERVIEW
10.2.APPLICATION MARKET FORECASTS AND ANALYSIS
10.3.NETWORK MANAGEMENT
10.3.1.Overview
10.3.2.Network Management Market Forecast and Analysis
10.4.CUSTOMER EXPERIENCE MANAGEMENT
10.4.1.Overview
10.4.2.Customer Experience Management Market Forecast and Analysis
10.5.DATA CENTER MANAGEMENT
10.5.1.Overview
10.5.2.Data Center Management Market Forecast and Analysis
10.6.CLOUD MANAGEMENT
10.6.1.Overview
10.6.2.Cloud Management Market Forecast and Analysis
10.7.APPLICATION MANAGEMENT
10.7.1.Overview
10.7.2.Application Management Market Forecast and Analysis
10.8.DEVICE/ENDPOINT MANAGEMENT
10.8.1.Overview
10.8.2.Device/Endpoint Management Market Forecast and Analysis
11.PROACTIVE SERVICES MARKET - REVENUE AND FORECASTS TO 2027 - VERTICAL
11.1.OVERVIEW
11.2.VERTICAL MARKET FORECASTS AND ANALYSIS
11.3.BFSI
11.3.1.Overview
11.3.2.BFSI Market Forecast and Analysis
11.4.TELECOMMUNICATION
11.4.1.Overview
11.4.2.Telecommunication Market Forecast and Analysis
11.5.RETAIL
11.5.1.Overview
11.5.2.Retail Market Forecast and Analysis
11.6.HEALTHCARE
11.6.1.Overview
11.6.2.Healthcare Market Forecast and Analysis
11.7.GOVERNMENT AND DEFENSE
11.7.1.Overview
11.7.2.Government and Defense Market Forecast and Analysis
11.8.MEDIA AND ENTERTAINMENT
11.8.1.Overview
11.8.2.Media and Entertainment Market Forecast and Analysis
11.9.OTHERS
11.9.1.Overview
11.9.2.Others Market Forecast and Analysis

12.PROACTIVE SERVICES MARKET REVENUE AND FORECASTS TO 2027 - GEOGRAPHICAL ANALYSIS
12.1.NORTH AMERICA
12.1.1North America Proactive Services Market Overview
12.1.2North America Proactive Services Market Forecasts and Analysis
12.1.3North America Proactive Services Market Forecasts and Analysis - By Service
12.1.4North America Proactive Services Market Forecasts and Analysis - By Technology Type
12.1.5North America Proactive Services Market Forecasts and Analysis - By Organization Size
12.1.6North America Proactive Services Market Forecasts and Analysis - By Application
12.1.7North America Proactive Services Market Forecasts and Analysis - By Vertical
12.1.8North America Proactive Services Market Forecasts and Analysis - By Countries
12.1.8.1United States Proactive Services Market
12.1.8.1.1United States Proactive Services Market by Service
12.1.8.1.2United States Proactive Services Market by Technology Type
12.1.8.1.3United States Proactive Services Market by Organization Size
12.1.8.1.4United States Proactive Services Market by Application
12.1.8.1.5United States Proactive Services Market by Vertical
12.1.8.2Canada Proactive Services Market
12.1.8.2.1Canada Proactive Services Market by Service
12.1.8.2.2Canada Proactive Services Market by Technology Type
12.1.8.2.3Canada Proactive Services Market by Organization Size
12.1.8.2.4Canada Proactive Services Market by Application
12.1.8.2.5Canada Proactive Services Market by Vertical
12.1.8.3Mexico Proactive Services Market
12.1.8.3.1Mexico Proactive Services Market by Service
12.1.8.3.2Mexico Proactive Services Market by Technology Type
12.1.8.3.3Mexico Proactive Services Market by Organization Size
12.1.8.3.4Mexico Proactive Services Market by Application
12.1.8.3.5Mexico Proactive Services Market by Vertical
12.2.EUROPE
12.2.1Europe Proactive Services Market Overview
12.2.2Europe Proactive Services Market Forecasts and Analysis
12.2.3Europe Proactive Services Market Forecasts and Analysis - By Service
12.2.4Europe Proactive Services Market Forecasts and Analysis - By Technology Type
12.2.5Europe Proactive Services Market Forecasts and Analysis - By Organization Size
12.2.6Europe Proactive Services Market Forecasts and Analysis - By Application
12.2.7Europe Proactive Services Market Forecasts and Analysis - By Vertical
12.2.8Europe Proactive Services Market Forecasts and Analysis - By Countries
12.2.8.1Germany Proactive Services Market
12.2.8.1.1Germany Proactive Services Market by Service
12.2.8.1.2Germany Proactive Services Market by Technology Type
12.2.8.1.3Germany Proactive Services Market by Organization Size
12.2.8.1.4Germany Proactive Services Market by Application
12.2.8.1.5Germany Proactive Services Market by Vertical
12.2.8.2France Proactive Services Market
12.2.8.2.1France Proactive Services Market by Service
12.2.8.2.2France Proactive Services Market by Technology Type
12.2.8.2.3France Proactive Services Market by Organization Size
12.2.8.2.4France Proactive Services Market by Application
12.2.8.2.5France Proactive Services Market by Vertical
12.2.8.3Italy Proactive Services Market
12.2.8.3.1Italy Proactive Services Market by Service
12.2.8.3.2Italy Proactive Services Market by Technology Type
12.2.8.3.3Italy Proactive Services Market by Organization Size
12.2.8.3.4Italy Proactive Services Market by Application
12.2.8.3.5Italy Proactive Services Market by Vertical
12.2.8.4United Kingdom Proactive Services Market
12.2.8.4.1United Kingdom Proactive Services Market by Service
12.2.8.4.2United Kingdom Proactive Services Market by Technology Type
12.2.8.4.3United Kingdom Proactive Services Market by Organization Size
12.2.8.4.4United Kingdom Proactive Services Market by Application
12.2.8.4.5United Kingdom Proactive Services Market by Vertical
12.2.8.5Russia Proactive Services Market
12.2.8.5.1Russia Proactive Services Market by Service
12.2.8.5.2Russia Proactive Services Market by Technology Type
12.2.8.5.3Russia Proactive Services Market by Organization Size
12.2.8.5.4Russia Proactive Services Market by Application
12.2.8.5.5Russia Proactive Services Market by Vertical
12.2.8.6Rest of Europe Proactive Services Market
12.2.8.6.1Rest of Europe Proactive Services Market by Service
12.2.8.6.2Rest of Europe Proactive Services Market by Technology Type
12.2.8.6.3Rest of Europe Proactive Services Market by Organization Size
12.2.8.6.4Rest of Europe Proactive Services Market by Application
12.2.8.6.5Rest of Europe Proactive Services Market by Vertical
12.3.ASIA-PACIFIC
12.3.1Asia-Pacific Proactive Services Market Overview
12.3.2Asia-Pacific Proactive Services Market Forecasts and Analysis
12.3.3Asia-Pacific Proactive Services Market Forecasts and Analysis - By Service
12.3.4Asia-Pacific Proactive Services Market Forecasts and Analysis - By Technology Type
12.3.5Asia-Pacific Proactive Services Market Forecasts and Analysis - By Organization Size
12.3.6Asia-Pacific Proactive Services Market Forecasts and Analysis - By Application
12.3.7Asia-Pacific Proactive Services Market Forecasts and Analysis - By Vertical
12.3.8Asia-Pacific Proactive Services Market Forecasts and Analysis - By Countries
12.3.8.1Australia Proactive Services Market
12.3.8.1.1Australia Proactive Services Market by Service
12.3.8.1.2Australia Proactive Services Market by Technology Type
12.3.8.1.3Australia Proactive Services Market by Organization Size
12.3.8.1.4Australia Proactive Services Market by Application
12.3.8.1.5Australia Proactive Services Market by Vertical
12.3.8.2China Proactive Services Market
12.3.8.2.1China Proactive Services Market by Service
12.3.8.2.2China Proactive Services Market by Technology Type
12.3.8.2.3China Proactive Services Market by Organization Size
12.3.8.2.4China Proactive Services Market by Application
12.3.8.2.5China Proactive Services Market by Vertical
12.3.8.3India Proactive Services Market
12.3.8.3.1India Proactive Services Market by Service
12.3.8.3.2India Proactive Services Market by Technology Type
12.3.8.3.3India Proactive Services Market by Organization Size
12.3.8.3.4India Proactive Services Market by Application
12.3.8.3.5India Proactive Services Market by Vertical
12.3.8.4Japan Proactive Services Market
12.3.8.4.1Japan Proactive Services Market by Service
12.3.8.4.2Japan Proactive Services Market by Technology Type
12.3.8.4.3Japan Proactive Services Market by Organization Size
12.3.8.4.4Japan Proactive Services Market by Application
12.3.8.4.5Japan Proactive Services Market by Vertical
12.3.8.5South Korea Proactive Services Market
12.3.8.5.1South Korea Proactive Services Market by Service
12.3.8.5.2South Korea Proactive Services Market by Technology Type
12.3.8.5.3South Korea Proactive Services Market by Organization Size
12.3.8.5.4South Korea Proactive Services Market by Application
12.3.8.5.5South Korea Proactive Services Market by Vertical
12.3.8.6Rest of Asia-Pacific Proactive Services Market
12.3.8.6.1Rest of Asia-Pacific Proactive Services Market by Service
12.3.8.6.2Rest of Asia-Pacific Proactive Services Market by Technology Type
12.3.8.6.3Rest of Asia-Pacific Proactive Services Market by Organization Size
12.3.8.6.4Rest of Asia-Pacific Proactive Services Market by Application
12.3.8.6.5Rest of Asia-Pacific Proactive Services Market by Vertical
12.4.MIDDLE EAST AND AFRICA
12.4.1Middle East and Africa Proactive Services Market Overview
12.4.2Middle East and Africa Proactive Services Market Forecasts and Analysis
12.4.3Middle East and Africa Proactive Services Market Forecasts and Analysis - By Service
12.4.4Middle East and Africa Proactive Services Market Forecasts and Analysis - By Technology Type
12.4.5Middle East and Africa Proactive Services Market Forecasts and Analysis - By Organization Size
12.4.6Middle East and Africa Proactive Services Market Forecasts and Analysis - By Application
12.4.7Middle East and Africa Proactive Services Market Forecasts and Analysis - By Vertical
12.4.8Middle East and Africa Proactive Services Market Forecasts and Analysis - By Countries
12.4.8.1South Africa Proactive Services Market
12.4.8.1.1South Africa Proactive Services Market by Service
12.4.8.1.2South Africa Proactive Services Market by Technology Type
12.4.8.1.3South Africa Proactive Services Market by Organization Size
12.4.8.1.4South Africa Proactive Services Market by Application
12.4.8.1.5South Africa Proactive Services Market by Vertical
12.4.8.2Saudi Arabia Proactive Services Market
12.4.8.2.1Saudi Arabia Proactive Services Market by Service
12.4.8.2.2Saudi Arabia Proactive Services Market by Technology Type
12.4.8.2.3Saudi Arabia Proactive Services Market by Organization Size
12.4.8.2.4Saudi Arabia Proactive Services Market by Application
12.4.8.2.5Saudi Arabia Proactive Services Market by Vertical
12.4.8.3U.A.E Proactive Services Market
12.4.8.3.1U.A.E Proactive Services Market by Service
12.4.8.3.2U.A.E Proactive Services Market by Technology Type
12.4.8.3.3U.A.E Proactive Services Market by Organization Size
12.4.8.3.4U.A.E Proactive Services Market by Application
12.4.8.3.5U.A.E Proactive Services Market by Vertical
12.4.8.4Rest of Middle East and Africa Proactive Services Market
12.4.8.4.1Rest of Middle East and Africa Proactive Services Market by Service
12.4.8.4.2Rest of Middle East and Africa Proactive Services Market by Technology Type
12.4.8.4.3Rest of Middle East and Africa Proactive Services Market by Organization Size
12.4.8.4.4Rest of Middle East and Africa Proactive Services Market by Application
12.4.8.4.5Rest of Middle East and Africa Proactive Services Market by Vertical
12.5.SOUTH AND CENTRAL AMERICA
12.5.1South and Central America Proactive Services Market Overview
12.5.2South and Central America Proactive Services Market Forecasts and Analysis
12.5.3South and Central America Proactive Services Market Forecasts and Analysis - By Service
12.5.4South and Central America Proactive Services Market Forecasts and Analysis - By Technology Type
12.5.5South and Central America Proactive Services Market Forecasts and Analysis - By Organization Size
12.5.6South and Central America Proactive Services Market Forecasts and Analysis - By Application
12.5.7South and Central America Proactive Services Market Forecasts and Analysis - By Vertical
12.5.8South and Central America Proactive Services Market Forecasts and Analysis - By Countries
12.5.8.1Brazil Proactive Services Market
12.5.8.1.1Brazil Proactive Services Market by Service
12.5.8.1.2Brazil Proactive Services Market by Technology Type
12.5.8.1.3Brazil Proactive Services Market by Organization Size
12.5.8.1.4Brazil Proactive Services Market by Application
12.5.8.1.5Brazil Proactive Services Market by Vertical
12.5.8.2Argentina Proactive Services Market
12.5.8.2.1Argentina Proactive Services Market by Service
12.5.8.2.2Argentina Proactive Services Market by Technology Type
12.5.8.2.3Argentina Proactive Services Market by Organization Size
12.5.8.2.4Argentina Proactive Services Market by Application
12.5.8.2.5Argentina Proactive Services Market by Vertical
12.5.8.3Rest of South and Central America Proactive Services Market
12.5.8.3.1Rest of South and Central America Proactive Services Market by Service
12.5.8.3.2Rest of South and Central America Proactive Services Market by Technology Type
12.5.8.3.3Rest of South and Central America Proactive Services Market by Organization Size
12.5.8.3.4Rest of South and Central America Proactive Services Market by Application
12.5.8.3.5Rest of South and Central America Proactive Services Market by Vertical

13.INDUSTRY LANDSCAPE
13.1.MERGERS AND ACQUISITIONS
13.2.AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
13.3.NEW PRODUCT LAUNCHES
13.4.EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

14.PROACTIVE SERVICES MARKET, KEY COMPANY PROFILES
14.1.AVAYA INC.
14.1.1.Key Facts
14.1.2.Business Description
14.1.3.Products and Services
14.1.4.Financial Overview
14.1.5.SWOT Analysis
14.1.6.Key Developments
14.2.CISCO SYSTEMS, INC.
14.2.1.Key Facts
14.2.2.Business Description
14.2.3.Products and Services
14.2.4.Financial Overview
14.2.5.SWOT Analysis
14.2.6.Key Developments
14.3.DXC TECHNOLOGY COMPANY 
14.3.1.Key Facts
14.3.2.Business Description
14.3.3.Products and Services
14.3.4.Financial Overview
14.3.5.SWOT Analysis
14.3.6.Key Developments
14.4.FORTINET, INC
14.4.1.Key Facts
14.4.2.Business Description
14.4.3.Products and Services
14.4.4.Financial Overview
14.4.5.SWOT Analysis
14.4.6.Key Developments
14.5.HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
14.5.1.Key Facts
14.5.2.Business Description
14.5.3.Products and Services
14.5.4.Financial Overview
14.5.5.SWOT Analysis
14.5.6.Key Developments
14.6.HUAWEI TECHNOLOGIES CO., LTD.
14.6.1.Key Facts
14.6.2.Business Description
14.6.3.Products and Services
14.6.4.Financial Overview
14.6.5.SWOT Analysis
14.6.6.Key Developments
14.7.IBM
14.7.1.Key Facts
14.7.2.Business Description
14.7.3.Products and Services
14.7.4.Financial Overview
14.7.5.SWOT Analysis
14.7.6.Key Developments
14.8.JUNIPER NETWORKS, INC.
14.8.1.Key Facts
14.8.2.Business Description
14.8.3.Products and Services
14.8.4.Financial Overview
14.8.5.SWOT Analysis
14.8.6.Key Developments
14.9.MICROSOFT
14.9.1.Key Facts
14.9.2.Business Description
14.9.3.Products and Services
14.9.4.Financial Overview
14.9.5.SWOT Analysis
14.9.6.Key Developments
14.10.NOKIA
14.10.1.Key Facts
14.10.2.Business Description
14.10.3.Products and Services
14.10.4.Financial Overview
14.10.5.SWOT Analysis
14.10.6.Key Developments

15.APPENDIX
15.1.ABOUT THE INSIGHT PARTNERS
15.2.GLOSSARY OF TERMS
The List of Companies

1. Avaya Inc.
2. Cisco Systems, Inc.
3. DXC Technology Company
4. Fortinet, Inc
5. Hewlett Packard Enterprise Development LP
6. Huawei Technologies Co., Ltd.
7. IBM
8. Juniper Networks, Inc.
9. Microsoft
10. Nokia
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