Chatbot Market will Boom in Near Future

Some grocery stores use chatbots in cash counters for self-checkout and ordering kiosks at restaurants 

Chatbot saves not only time but also money 

Chatbots help companies reduce the average time to respond, bringing them closer to their customers’ expectations 

The rise in adoption of customer service activities in enterprises to decrease operating costs is expected to drive the growth of chatbot market 

The chatbot market size is projected to reach US$ 9475.1 million by 2027 from US$ 1072.4 million in 2018

it is expected to witness a significant market growth 27.9% during 2019–2027