27.5% Global CAGR for Automation-as-a-Service Market to achieve US$ 23.39 Bn by 2027

Blue Prism Group, NICE Ltd., Pegasystems Inc., UiPath, Automation Anywhere, Inc. – PROMINENT MARKET PARTICIPANTS IN AUTOMATION-AS-A-SERVICE MARKET

Growth of novel technologies including cognitive computing, machine learning, and artificial intelligence is expected to promote the development of automation tools at a rapid pace. Application of intelligent technologies among the innovation leaders and business pioneers is predicted to create a platform that would lead to development of improvised framework, which would incorporate everything from staffing and general expenses to execution and productivity. Further, organizations around the world are highly investing in innovative and disruptive technologies such as RPA, process automation, AI, ML, Blockchain, and others to drive optimization and refocus their critical resources on tasks that boost revenue growth and innovation. The ICT companies and various industry players are planning to make substantial investments in automation solutions and services. The automation platforms offered by the vendors along with the technology-oriented automation proficiency enable the clients to focus on creating better business value.

The top five companies in the automation-as-a-service market include Blue Prism Group, NICE Ltd., Pegasystems Inc., UiPath, and Automation Anywhere, Inc. The above listing of key players is derived by considering multiple factors such as overall revenue, current automation-as-a-service solution portfolio, new product launches, market initiatives, investment in technology up gradation, mergers & acquisitions and other joint activities. There are various other notable players in the global automation-as-a-service market ecosystem such as Accenture, HCL Technologies, Hewlett Packard Enterprise Development LP (HPE), IBM Corporation, and Microsoft Corporation. In February 2019, UiPath partnered with GMCS, a Russia-based company, to deliver solutions that surges operational efficiency and enhance business performance by using RPA to automate tasks.  In the same year, Fujitsu Middleware & Fujitsu Limited and UiPath unveiled their plan to work closely to offer sales of UiPath’s RPA software in Japan in order to meet high demand for the implementation of RPA solutions in Japan.

Most of the market initiatives were observed in North America and Europe region, which have a high potential of automation-as-a-service market-related service providers. Few of the important market initiatives and product developments from the industry are mentioned below:

Year

News

Country

2019

In May 2019, Pegasystems Inc. acquired In the Chat Communications Inc., a Canada-based digital customer service platform provider. The acquisition would allow In the Chat to automate its customer service, which amalgamates social media, email, messengers, chatbots, and other platforms into a conversation with customers.

North America

2019

Accenture PLC has updated its Linux Foundation membership expands in order to enhance on its operation with Open Network Automation Platform (ONAP), which offers real-time automation of physical as well as virtual network functions. This platform enables cloud and IT vendors to automate new services.

Europe

2018

Blue Prism Group Plc. and Fujitsu Limited Collaborated to deliver RPA offering to the worldwide clients across various industries and to entrench and operate, and expand their RPA-related activities

Europe

2018

IBM introduced services to help companies boost the complicated process of modernizing applications to cloud and adopt a hybrid model to accelerate their business transformation. The company has also introduced automation tools to mitigate the time modernizing an organization’s infrastructure and data.

North America

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