Cloud Field Service Management Market Size And Share

• Salesforce announced new capabilities to help field service organizations proactively manage and maintain the lifecycle of their physical assets from purchasing through service. With access to real-time data and intelligence about their assets, including remotely from the field and AI models that accurately predict potential failures, companies can reduce unplanned, costly repairs, extend the lifespan of their assets to be more sustainable, and even identify additional recurring revenue opportunities like end-of-life upsell. (Source: Salesforce, Press Release, June 2024)
• Oracle NetSuite acquired Next Technik, a leading provider of field service management solutions for NetSuite customers. This enables many plumbing and hardware companies to digitize and streamline scheduling and dispatch. It also allows distributors and manufacturers to manage inventory and assets for increased productivity and customer satisfaction while improving field-to-office communications, automating inventory and customer asset management, and increasing visibility into real-time data. (Source: Oracle, Press Release, January 2024)