The IT & Telecom industry has witnessed various technological upgrades and advancements over a period. It continues to be the epicentre for growth and innovation for any industry. Players continuously seek for further advancements to sustain in the highly competitive market landscape by enhancing customer experience. The presence of a vast number of IT & Telecom providers in the market has resulted in the adoption of several emerging technologies, including artificial intelligence (AI), machine learning, 5G technology, DevOps, network virtualization, and intelligent automation. The adoption of these technologies has resulted in increased investments to transform their business models.

The intertwined evolution of IT and telecommunications unveils exciting prospects they hold for the future. Telcos witness evolving communication technologies that focus on attaining improved mobile broadband, massive machine-type interactions, with reliable and low latency. Also, cellular wireless network providers are integrating advanced technologies such as heterogeneous networks, software defined networking (SDN), and virtualization for boosting communication.
The robust IT & telecommunication infrastructure made remote working feasible during the COVID-19 pandemic, as businesses and consumers heavily relied on connectivity to perform business activities online and learn from home.

From a future perspective, edge computing is anticipated to become prevalent in bringing enterprise applications closer to data sources such as IoT devices or local edge servers. This data proximity can deliver strong business benefits by providing faster insights, improved response time, and better bandwidth availability. Moreover, the immense data generated through the adoption of such technologies creates opportunities for various industry verticals to better perform through analytics.