Analyse des parts de marché et des principaux résultats du marché de la gestion de la relation client (CRM) sur les réseaux sociaux d'ici 2025-2031
Social Customer Relationship Management (CRM) Market Report Analysis
Social Customer Relationship Management (CRM) Market
-
CAGR (2025 - 2031)36.4% -
Market Size 2024
US$ XX million -
Market Size 2031
US$ XX Million

Report Coverage
- Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
- Key future trends
- Detailed PEST/Porter’s Five Forces and SWOT analysis
- Industry landscape and competition analysis & recent developments
- Detailed company profiles
- Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
Key Players
- Salesforce
- Zoho
- HubSpot
- Microsoft
- Sprout Social
- Oracle
- SAP
- Zendesk
- SugarCRM
- Freshworks
Regional Overview

- North America
- Europe
- Asia-Pacific
- South and Central America
- Middle East and Africa
Market Segmentation

- Marketing
- Ventes
- Support et service client

- à la demande
- sur site
- hybride

- surveillance sociale
- cartographie sociale
- middleware social
- gestion sociale
- mesure sociale

- universités et administration publique
- automobile
- transport et logistique
- BFSI
- biens de consommation et vente au détail
- énergie
- électricité et services publics
- santé