Dealer Management System Market is expected to reach US$ 10,028.30 million in 2027

Growing advancement in automotive industry is expected to support dealer management system market growth during 2020–2027

According to our latest market study on “Dealer Management System Market Forecast to 2027 – COVID-19 Impact and Global Analysis – by Deployment (On-Premise and Cloud) and Application (Automotive, Mining, Construction, Agriculture, and Others )” the market was valued at US$ 6,981.67 million in 2019 and is projected to reach US$ 10,028.30 million by 2027; it is expected to grow at a CAGR of 6.8% from 2020 to 2027. The report highlights key factors driving the market growth and prominent players with their developments in the market.

Dealer management systems enable auto dealers to offer swift and reliable purchase processes and services to customers. Additionally, the system helps meet customer requirements by facilitating coordination between products and services, and ensuring the dealers are ready and equipped with the parts required for repairs; this simplifies the repair and maintenance services and inventory management process. The dealership management systems also allow seamless financial reporting, payroll services, and cash flow management. The systems integrate a suite of the finest technologies such as customer relationship management (CRM), business intelligence and reporting, and inventory management. They further assist auto dealers in enhanced customer conversions and customer retention, along with allowing them to maintain a remote help desk.

Impact of COVID-19 Pandemic on North America Dealer Management System Market

North America is at the forefront of adopting and developing new technologies, mainly due to favorable government policies to boost innovations, presence of a huge industrial base, and high purchasing power of people, especially in developed countries such as the US and Canada. Hence, any disruption in the growth of industries is expected to hamper the economic growth of the region. Presently, the US is the world’s worst-affected country due to the COVID-19 outbreak.

The pandemic situation compelled many countries to impose lockdown in 2020, which ravaged businesses in these countries and lead to the discontinuation of auto dealership operations. Dealer management systems help auto dealers to stay updated regarding the current market trends and changes. Thus, slump in the businesses of dealers also slightly hindered the growth of the dealer management systems market in 2020. However, as stated by Forbes, despite these conditions, dealerships in certain US states continued their operations, with formal permission from the US government to run the business during the pandemic as it is one of the crucial businesses, especially for the transport industry.

Dealer Management System Market Breakdown—by Region, 2019 (%)

The global dealer management system market has been segmented as follows:

Dealer Management System Market – by Deployment

• Cloud
• On-Premise

Dealer Management System Market – by Application

• Automotive
• Mining
• Agriculture
• Construction
• Others

Dealer Management System Market – by Region

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • France
  • Italy
  • UK
  • Russia
  • Rest of Europe
• Asia Pacific (APAC)
  • Australia
  • China
  • India
  • Japan
  • South Korea
  • Rest of APAC
• Middle East and Africa (MEA)
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of MEA
• South America (SAM)
  • Brazil
  • Argentina
  • Rest of SAM