Cloud-Based Segment to Dominate North America User Research Repositories Software Market during 2019–2028
According to The Insight Partners market research study on “North America User Research Repositories Software Market to 2028 – COVID-19 Impact and Regional Analysis and Forecast by Type and Application,” is expected to reach US$ 154.58 million by 2028 from US$ 50.82 million in 2021. The market is estimated to grow at a CAGR of 17.2% from 2021 to 2028. Rising demand from UX-centric tech start-ups is the major factor driving the growth of the North America user research repositories software market. However, concerns related to privacy and data access may hinder the growth of North America user research repositories software market. The report provides trends prevailing in the North America user research repositories software market along with the drivers and restraints pertaining to the market growth.
In the first half of 2020, the sales revenue was reduced due to the lockdown and halted operations of several industries, while the second half of 2020 witnessed a massive surge in online sales. Market players are investing in customer experience management technologies to boost sales and generate revenues. There is an increasing trend of using artificial intelligence, cloud technology, edge computing, machine learning, and IoT (internet of things) in North America. Further, the advent of 5G technology, combined with IoT, is expected to create opportunities in maximizing efficiency and minimizing wastage of resources across various industry verticals. Thus, post COVID-19, the users research repositories software market is expected to grow significantly.
The North America user research repositories software market is segmented into type, application, and country. Based on type, the North America user research repositories software market is divided into cloud-based and on-premises. In 2020, the cloud-based segment held the largest share North America user research repositories software market. Based on application, the North America user research repositories software market is broadly classified into government, retail and ecommerce, healthcare, and life sciences, BFSI, transportation and logistics, telecom and IT, manufacturing, and others. The telecom and IT segment accounts for largest market share in the 2020. Similarly, based on country North America user research repositories software market is further segmented into US, Canada, and Mexico. The US contributed a substantial share in 2020.
Aurelius Lab, LLC; Crayon Bits, LLC; Dovetail Research Pty. Ltd.; Productboard, Inc.; Savio Technology Inc.; Tetra Insights, Inc.; and UserZoom are among the leading companies in the North America user research repositories software market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. For instance, in 2021, UserZoom, the leader in Experience Insights Management (XIM), expanding its footprint in key industry verticals including software, financial services, healthcare, and CPG.
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