Latest market study on “Robotic Process Automation (RPA) Market – Component (Software and Services) Services (Training and professional Services) and Verticals (BFSI, Telecommunication, Retail, Manufacturing, Transportation & Logistics, and Others) Global Analysis and Forecast”, the RPA market is estimated to reach US$ 6869.6 million by 2025 from US$ 198.4 million in 2017. The report include key understanding on the driving factors of this growth and also highlights the prominent players in the market and their developments.

The global RPA market for the verticals is fragmented into BFSI, Telecommunications, retail, healthcare, transportation & logistics and others. The segmentation is based upon the need for RPA to improve back end and front end business processes. Telecommunications and BFSI cumulatively in the RPA market have acquired the biggest share of almost one-fourth in 2017, followed by Transportation & logistics and healthcare. Telecommunications, particularly the BPOs are the early adopters of RPA. The increase in the demand for the global network the telecom industry is facing many challenges in providing the advanced services to its customers. The issues faced by various companies are handling a huge capacity of data, developing new and advanced services, controlling cost, and focusing on business efficiency; which may hinder the company’s operation, profitability, and focus on the customer. 

Presently, more than half of the BPO (Business Process Outsourcing) service providers across the globe are engaged in a mere replication of client processes, at reduced costs. However, the rapidly advancing technological environment is imposing constant pressure on the BPOs, as their conventional methods pertain to obsolete over the coming years. In addition, the end-clients are also considering automation of processes, while selecting BPO service provider.

There has been constant development in RPA industry. Recently, Blue Prism introduced its new product offering. This offering features the “out of the box” API integrations with Google, AWS, Microsoft and IBM to enable operational AI at scale. Along with Blue Prism’s RPA platform, enterprise users of Google, AWS, Microsoft, and IBM would be able to access a variety of AI-powered digital workers to automate and complete increasingly complex tasks through a single platform.
Some of the leading RPA market players are Blue Prism Group Plc., WorkFusion, UiPath, Thoughtonomy Ltd., NICE Ltd., Automation Anywhere Inc., Softomotive, Pegasystems Inc., Redwood Software, and Kryon Systems among others.

The report segments the global RPA market as follows:


Global RPA Market – By Components

Software
services

RPA Market – By Services
Training Services
Professional services
Consulting Services
Integration & Development
Support & maintenance
RPA Market – By Vertical
BFSI
Retail
Telecommunications
Manufacturing
Transportation & Logistics
Others

Global RPA Market – By Geography

North America
U.S.
Canada
Mexico

Europe
France
Germany
Italy
Spain
U.K.
Rest of Europe

Asia Pacific (APAC)
Japan
China
India
Australia
Rest of APAC

Middle East & Africa (MEA)
Saudi Arabia
U.A.E.
South Africa
Rest of MEA

South America (SA)
Brazil
Rest of SA