Concierge software is a tool that provides hotel concierges to fulfill the needs of hotel guests and staff. This software is specially designed to provide concierges with a database of nearby attractions and restaurants to offer as suggestions for guests, as well as the ability to schedule activities and make reservations for guests. Concierges software can quickly create tasks for each request, build hotel-branded assets to deliver to the guest, and communicate with the guest via their preferred communication channel. All the above factors are significantly boosting the demand for the concierge software market.
MARKET DYNAMICS
The rising adoption of these solutions to deliver a more seamless experience for guests and help the concierge coordinate with hotel staff to fulfill guest requests which anticipating the growth of the concierge software market. Further, the various benefits offered by the concierge software such as to monitor the performance of hotel experiences and make better decisions, reduce downtime & boost efficiency and deliver a five-star guest experience. Thus, this factor is increasing the adoption of concierge software among the hotels and resorts which driving the growth of the concierge software market.
MARKET SCOPE
The "Global Concierge Software Market Analysis to 2031" is a specialized and in-depth study of the Concierge software industry with a special focus on the global market trend analysis. The report aims to provide an overview concierge software market with detailed market segmentation as deployment type, application, and geography. The global concierge software market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading concierge software market players and offers key trends and opportunities in the concierge software market.
MARKET SEGMENTATION
The global concierge software market is segmented on the basis of deployment type, application. On the basis of deployment type the market is segmented as cloud, on-premises. On the basis of application the market is segmented as luxury and high-end hotels, mid-range and business hotels, resorts, boutique hotels, others.
REGIONAL FRAMEWORK
The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Concierge software market based on various segments. It also provides market size and forecast estimates from year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The concierge software market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting concierge software market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the concierge software market in these regions.
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The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Concierge software market based on various segments. It also provides market size and forecast estimates from year 2021 to 2031 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The concierge software market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.
The report analyzes factors affecting concierge software market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors effecting the concierge software market in these regions.
MARKET PLAYERS
The reports cover key developments in the concierge software market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from Concierge software market are anticipated to lucrative growth opportunities in the future with the rising demand for concierge software in the global market. Below mentioned is the list of few companies engaged in the concierge software market.
The report also includes the profiles of key concierge software companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
- ALICE
- Alliants Ltd.
- Concierge Organizer
- Condé Nast
- FCS Computer Systems
- MS Shift, Inc.
- myLike UG
- ResortSuite Inc.
- Triparound
- Virtual Concierge
The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
- Request discounts available for Start-Ups & Universities
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
1.INTRODUCTION
1.1.SCOPE OF THE STUDY
1.2.THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3.MARKET SEGMENTATION
1.3.1Concierge Software Market - By Deployment Type
1.3.2Concierge Software Market - By Application
1.3.3Concierge Software Market - By Region
1.3.3.1By Country
2.KEY TAKEAWAYS
3.RESEARCH METHODOLOGY
4.CONCIERGE SOFTWARE MARKET LANDSCAPE
4.1.OVERVIEW
4.2.PEST ANALYSIS
4.2.1North America - Pest Analysis
4.2.2Europe - Pest Analysis
4.2.3Asia-Pacific - Pest Analysis
4.2.4Middle East and Africa - Pest Analysis
4.2.5South and Central America - Pest Analysis
4.3.ECOSYSTEM ANALYSIS
4.4.EXPERT OPINIONS
5.CONCIERGE SOFTWARE MARKET - KEY MARKET DYNAMICS
5.1.KEY MARKET DRIVERS
5.2.KEY MARKET RESTRAINTS
5.3.KEY MARKET OPPORTUNITIES
5.4.FUTURE TRENDS
5.5.IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6.CONCIERGE SOFTWARE MARKET - GLOBAL MARKET ANALYSIS
6.1.CONCIERGE SOFTWARE - GLOBAL MARKET OVERVIEW
6.2.CONCIERGE SOFTWARE - GLOBAL MARKET AND FORECAST TO 2028
6.3.MARKET POSITIONING/MARKET SHARE
7.CONCIERGE SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - DEPLOYMENT TYPE
7.1.OVERVIEW
7.2.DEPLOYMENT TYPE MARKET FORECASTS AND ANALYSIS
7.3.CLOUD
7.3.1.Overview
7.3.2.Cloud Market Forecast and Analysis
7.4.ON-PREMISES
7.4.1.Overview
7.4.2.On-premises Market Forecast and Analysis
8.CONCIERGE SOFTWARE MARKET - REVENUE AND FORECASTS TO 2028 - APPLICATION
8.1.OVERVIEW
8.2.APPLICATION MARKET FORECASTS AND ANALYSIS
8.3.LUXURY AND HIGH-END HOTELS
8.3.1.Overview
8.3.2.Luxury and High-End Hotels Market Forecast and Analysis
8.4.MID-RANGE AND BUSINESS HOTELS
8.4.1.Overview
8.4.2.Mid-Range and Business Hotels Market Forecast and Analysis
8.5.RESORTS
8.5.1.Overview
8.5.2.Resorts Market Forecast and Analysis
8.6.BOUTIQUE HOTELS
8.6.1.Overview
8.6.2.Boutique Hotels Market Forecast and Analysis
8.7.OTHERS
8.7.1.Overview
8.7.2.Others Market Forecast and Analysis
9.CONCIERGE SOFTWARE MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1.NORTH AMERICA
9.1.1North America Concierge Software Market Overview
9.1.2North America Concierge Software Market Forecasts and Analysis
9.1.3North America Concierge Software Market Forecasts and Analysis - By Deployment Type
9.1.4North America Concierge Software Market Forecasts and Analysis - By Application
9.1.5North America Concierge Software Market Forecasts and Analysis - By Countries
9.1.5.1United States Concierge Software Market
9.1.5.1.1United States Concierge Software Market by Deployment Type
9.1.5.1.2United States Concierge Software Market by Application
9.1.5.2Canada Concierge Software Market
9.1.5.2.1Canada Concierge Software Market by Deployment Type
9.1.5.2.2Canada Concierge Software Market by Application
9.1.5.3Mexico Concierge Software Market
9.1.5.3.1Mexico Concierge Software Market by Deployment Type
9.1.5.3.2Mexico Concierge Software Market by Application
9.2.EUROPE
9.2.1Europe Concierge Software Market Overview
9.2.2Europe Concierge Software Market Forecasts and Analysis
9.2.3Europe Concierge Software Market Forecasts and Analysis - By Deployment Type
9.2.4Europe Concierge Software Market Forecasts and Analysis - By Application
9.2.5Europe Concierge Software Market Forecasts and Analysis - By Countries
9.2.5.1Germany Concierge Software Market
9.2.5.1.1Germany Concierge Software Market by Deployment Type
9.2.5.1.2Germany Concierge Software Market by Application
9.2.5.2France Concierge Software Market
9.2.5.2.1France Concierge Software Market by Deployment Type
9.2.5.2.2France Concierge Software Market by Application
9.2.5.3Italy Concierge Software Market
9.2.5.3.1Italy Concierge Software Market by Deployment Type
9.2.5.3.2Italy Concierge Software Market by Application
9.2.5.4United Kingdom Concierge Software Market
9.2.5.4.1United Kingdom Concierge Software Market by Deployment Type
9.2.5.4.2United Kingdom Concierge Software Market by Application
9.2.5.5Russia Concierge Software Market
9.2.5.5.1Russia Concierge Software Market by Deployment Type
9.2.5.5.2Russia Concierge Software Market by Application
9.2.5.6Rest of Europe Concierge Software Market
9.2.5.6.1Rest of Europe Concierge Software Market by Deployment Type
9.2.5.6.2Rest of Europe Concierge Software Market by Application
9.3.ASIA-PACIFIC
9.3.1Asia-Pacific Concierge Software Market Overview
9.3.2Asia-Pacific Concierge Software Market Forecasts and Analysis
9.3.3Asia-Pacific Concierge Software Market Forecasts and Analysis - By Deployment Type
9.3.4Asia-Pacific Concierge Software Market Forecasts and Analysis - By Application
9.3.5Asia-Pacific Concierge Software Market Forecasts and Analysis - By Countries
9.3.5.1Australia Concierge Software Market
9.3.5.1.1Australia Concierge Software Market by Deployment Type
9.3.5.1.2Australia Concierge Software Market by Application
9.3.5.2China Concierge Software Market
9.3.5.2.1China Concierge Software Market by Deployment Type
9.3.5.2.2China Concierge Software Market by Application
9.3.5.3India Concierge Software Market
9.3.5.3.1India Concierge Software Market by Deployment Type
9.3.5.3.2India Concierge Software Market by Application
9.3.5.4Japan Concierge Software Market
9.3.5.4.1Japan Concierge Software Market by Deployment Type
9.3.5.4.2Japan Concierge Software Market by Application
9.3.5.5South Korea Concierge Software Market
9.3.5.5.1South Korea Concierge Software Market by Deployment Type
9.3.5.5.2South Korea Concierge Software Market by Application
9.3.5.6Rest of Asia-Pacific Concierge Software Market
9.3.5.6.1Rest of Asia-Pacific Concierge Software Market by Deployment Type
9.3.5.6.2Rest of Asia-Pacific Concierge Software Market by Application
9.4.MIDDLE EAST AND AFRICA
9.4.1Middle East and Africa Concierge Software Market Overview
9.4.2Middle East and Africa Concierge Software Market Forecasts and Analysis
9.4.3Middle East and Africa Concierge Software Market Forecasts and Analysis - By Deployment Type
9.4.4Middle East and Africa Concierge Software Market Forecasts and Analysis - By Application
9.4.5Middle East and Africa Concierge Software Market Forecasts and Analysis - By Countries
9.4.5.1South Africa Concierge Software Market
9.4.5.1.1South Africa Concierge Software Market by Deployment Type
9.4.5.1.2South Africa Concierge Software Market by Application
9.4.5.2Saudi Arabia Concierge Software Market
9.4.5.2.1Saudi Arabia Concierge Software Market by Deployment Type
9.4.5.2.2Saudi Arabia Concierge Software Market by Application
9.4.5.3U.A.E Concierge Software Market
9.4.5.3.1U.A.E Concierge Software Market by Deployment Type
9.4.5.3.2U.A.E Concierge Software Market by Application
9.4.5.4Rest of Middle East and Africa Concierge Software Market
9.4.5.4.1Rest of Middle East and Africa Concierge Software Market by Deployment Type
9.4.5.4.2Rest of Middle East and Africa Concierge Software Market by Application
9.5.SOUTH AND CENTRAL AMERICA
9.5.1South and Central America Concierge Software Market Overview
9.5.2South and Central America Concierge Software Market Forecasts and Analysis
9.5.3South and Central America Concierge Software Market Forecasts and Analysis - By Deployment Type
9.5.4South and Central America Concierge Software Market Forecasts and Analysis - By Application
9.5.5South and Central America Concierge Software Market Forecasts and Analysis - By Countries
9.5.5.1Brazil Concierge Software Market
9.5.5.1.1Brazil Concierge Software Market by Deployment Type
9.5.5.1.2Brazil Concierge Software Market by Application
9.5.5.2Argentina Concierge Software Market
9.5.5.2.1Argentina Concierge Software Market by Deployment Type
9.5.5.2.2Argentina Concierge Software Market by Application
9.5.5.3Rest of South and Central America Concierge Software Market
9.5.5.3.1Rest of South and Central America Concierge Software Market by Deployment Type
9.5.5.3.2Rest of South and Central America Concierge Software Market by Application
10.INDUSTRY LANDSCAPE
10.1.MERGERS AND ACQUISITIONS
10.2.AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
10.3.NEW PRODUCT LAUNCHES
10.4.EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
11.CONCIERGE SOFTWARE MARKET, KEY COMPANY PROFILES
11.1.ALICE
11.1.1.Key Facts
11.1.2.Business Description
11.1.3.Products and Services
11.1.4.Financial Overview
11.1.5.SWOT Analysis
11.1.6.Key Developments
11.2.ALLIANTS LTD.
11.2.1.Key Facts
11.2.2.Business Description
11.2.3.Products and Services
11.2.4.Financial Overview
11.2.5.SWOT Analysis
11.2.6.Key Developments
11.3.CONCIERGE ORGANIZER
11.3.1.Key Facts
11.3.2.Business Description
11.3.3.Products and Services
11.3.4.Financial Overview
11.3.5.SWOT Analysis
11.3.6.Key Developments
11.4.CONDé NAST
11.4.1.Key Facts
11.4.2.Business Description
11.4.3.Products and Services
11.4.4.Financial Overview
11.4.5.SWOT Analysis
11.4.6.Key Developments
11.5.FCS COMPUTER SYSTEMS
11.5.1.Key Facts
11.5.2.Business Description
11.5.3.Products and Services
11.5.4.Financial Overview
11.5.5.SWOT Analysis
11.5.6.Key Developments
11.6.MS SHIFT, INC.
11.6.1.Key Facts
11.6.2.Business Description
11.6.3.Products and Services
11.6.4.Financial Overview
11.6.5.SWOT Analysis
11.6.6.Key Developments
11.7.MYLIKE UG
11.7.1.Key Facts
11.7.2.Business Description
11.7.3.Products and Services
11.7.4.Financial Overview
11.7.5.SWOT Analysis
11.7.6.Key Developments
11.8.RESORTSUITE INC.
11.8.1.Key Facts
11.8.2.Business Description
11.8.3.Products and Services
11.8.4.Financial Overview
11.8.5.SWOT Analysis
11.8.6.Key Developments
11.9.TRIPAROUND
11.9.1.Key Facts
11.9.2.Business Description
11.9.3.Products and Services
11.9.4.Financial Overview
11.9.5.SWOT Analysis
11.9.6.Key Developments
11.10.VIRTUAL CONCIERGE
11.10.1.Key Facts
11.10.2.Business Description
11.10.3.Products and Services
11.10.4.Financial Overview
11.10.5.SWOT Analysis
11.10.6.Key Developments
12.APPENDIX
12.1.ABOUT THE INSIGHT PARTNERS
12.2.GLOSSARY OF TERMS
1. ALICE
2. Alliants Ltd.
3. Concierge Organizer
4. Condé Nast
5. FCS Computer Systems
6. MS Shift, Inc.
7. myLike UG
8. ResortSuite Inc.
9. Triparound
10. Virtual Concierge
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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