Kiosks Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis

Coverage: Kiosks Market covers analysis by Types, Components and End-user Verticals, and Geography (North America, Europe, Asia Pacific, and South and Central America)

Publication Month : Mar 2024

  • Report Code : TIPTE100000119
  • Category : Electronics and Semiconductor
  • Status : Upcoming
  • No. of Pages : 150
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Kiosks are standalone machines used for making transactions, placing orders and for brand promotions, and are usually placed in public areas such as airports, stations, hotels, hospitals and shopping malls. Kiosks are increasingly being deployed across various end-users verticals like BFSI, retail, stores, ticketing, job applications, reception platforms, and tourism, in order to interest end-users (individual or enterprise).

A significant usage of kiosks can be witnessed at public forums, owing to their easy accessibility for users. For enterprises, it has emerged as one of the methods for providing easy self-driven services for accessing the facilities provided to their users. Another advantage being the space required for a kiosk setup is limited, thereby, saving the setup cost of enterprises. Additionally, kiosks also eradicate the use of extra man power for functioning operations as it can be directly operated by the users, thereby reducing company expenses. Thus, significant time saving can be achieved for end-users, as basic operations can be performed directly by the user, as per one's convenience. Since the setup cost is low for a kiosk, it can be moved to another potential region in case of business failure.

The major challenge faced by vendors worldwide is obsolesce of technology. Due to rapid advancement in technology, the vendors find it difficult to keep abreast with latest technology, thus hindering the use of kiosks globally. The lack or absence of interactive transactions means there is no personalized solution for customers coupled with data security issues regarding tracking user's information, are factors that inhibit the kiosks market in many regions and is yet another challenge faced by the players globally. In comparison with other retail outlets, such as shops, the volume of goods sold is lesser with kiosks, as these have a limited storage capability and confined single person usage. This acts as a significant barrier to the growth of the global kiosk market.

The global kiosks market has been segmented by types into internet & tele kiosk, photo kiosk DVD vending kiosk, employment kiosk, ticketing kiosk, patient self-service kiosk, BFSI kiosk, information & building directory kiosk, and restaurants kiosk. The global kiosk market has been further segmented by components as software, hardware and services. In addition, the global kiosk market is also segmented on the basis of end-user verticals into IT & telecom, hospitality, public sector, healthcare, retail, industrial, travel & transport, others (research, education, etc.).

The global kiosk market is segmented on basis of geography into North America, Europe, Asia Pacifica (APAC), Middle East & Africa (MEA), and South America (SAM). North America leads the global kiosk market, trailed by Europe and Asia Pacific (APAC). With usage of advanced technologies, North America has a significant usage of kiosks, making the region strongest platform for kiosk market worldwide. Similarly, in Europe, kiosks usage has increased significantly and is expected to be used across a number of end-user verticals in the region. Some of the prominent players in the global kiosks market include Vend-Rite, Maas International, Glory Ltd., Coin Acceptors Inc., Westomatic, Crane Merchandising Systems, Fuji Electric Retail Systems, Flextronics International Ltd., IER SAS, iKS Technologies Inc., Lucidiom Inc., Phoenix Kiosk Inc., Meridian Kiosks LLC, Rosendahl Concept Kiosk, and Slabb Inc. among others. REGIONAL FRAMEWORK
World Geography

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Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

1 Table of Contents

1.1 List of Tables
1.2 List of Figures

2 Introduction

2.1 TIP Research Report Guidance

3 Key Takeaways

4 Kiosks Market Landscape

4.1 Overview
4.2 Definitions
4.3 Value Chain Analysis

5 Kiosks Market - Key Industry Dynamics

5.1 Key Market Drivers
5.2 Key Market Restraints
5.3 Key Market Opportunities
5.4 Future Trends

6 Kiosks Market - Five Forces Analysis

6.1 Overview
6.2 Global Kiosks Market - Five Forces Analysis

7 Global Kiosks Market Analysis

7.1 Global Sales Revenue and Forecasts to 2028
7.2 Global Kiosks Market, Competitive Landscape
7.2.1 Market Share or Market Positioning of Key Players, 2014

8 Global Kiosks Market Revenue and Forecasts to 2028 -Types

8.1 Overview
8.1.1 Segment Share (%), 2014 & 2025
8.2 Internet & Tele Kiosk
8.3 Photo Kiosk
8.4 DVD Vending Kiosk
8.5 Employment Kiosk
8.6 Ticketing Kiosk
8.7 Patient Self-Service Kiosk
8.8 BFSI Kiosk
8.9 Information & Building Directory Kiosk
8.10 Restaurants Kiosk

9 Global Kiosks Market Revenue and Forecasts to 2028 - Components

9.1 Overview
9.1.1 Segment Share (%), 2014 & 2025
9.2 Software
9.3 Hardware
9.4 Services

10 Global Kiosks Market Revenue and Forecasts to 2028 - End-user Verticals

10.1 Overview
10.1.1 Segment Share (%), 2014 & 2025
10.2 IT & Telecom
10.3 Hospitality
10.4 Public Sector
10.5 Healthcare
10.6 Retail
10.7 Industrial
10.8 Travel & Transport
10.9 Others (Research, Education, etc.)

11 Global Kiosks Market Revenue and Forecasts to 2028 - Geographical Analysis

11.1 Overview
11.1.1 Segment Share (%), 2014 & 2025
11.2 North America
11.2.1 U.S.
11.2.2 Canada
11.2.3 Mexico
11.3 Europe
11.3.1 France
11.3.2 Germany
11.3.3 Italy
11.3.4 Spain
11.3.5 UK
11.3.6 Rest of Europe
11.4 Asia Pacific (APAC)
11.4.1 Japan
11.4.2 China
11.4.3 India
11.4.4 Australia
11.4.5 Rest of APAC
11.5 Middle East & Africa (MEA)
11.5.1 Saudi Arabia
11.5.2 UAE
11.5.3 South Africa
11.5.4 Rest of MEA
11.6 South America (SAM)
11.6.1 Brazil
11.6.2 Rest of SAM

12 Global Kiosks Market, Key Company Profiles

12.1 Westomatic
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Financial Overview
12.1.4 SWOT Analysis
12.1.5 Key Developments
12.2 Mass International
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Financial Overview
12.2.4 SWOT Analysis
12.2.5 Key Developments
12.3 Glory Ltd.
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Financial Overview
12.3.4 SWOT Analysis
12.3.5 Key Developments
12.4 Coin Acceptors Inc.
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Financial Overview
12.4.4 SWOT Analysis
12.4.5 Key Developments
12.5 Vend-Rite
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Financial Overview
12.5.4 SWOT Analysis
12.5.5 Key Developments
12.6 Crane Merchandising Systems
12.6.1 Key Facts
12.6.2 Business Description
12.6.3 Financial Overview
12.6.4 SWOT Analysis
12.6.5 Key Developments
12.7 Fuji Electric Retail Systems
12.7.1 Key Facts
12.7.2 Business Description
12.7.3 Financial Overview
12.7.4 SWOT Analysis
12.7.5 Key Developments
12.8 Flextronics International Ltd
12.8.1 Key Facts
12.8.2 Business Description
12.8.3 Financial Overview
12.8.4 SWOT Analysis
12.8.5 Key Developments
12.9 IER SAS
12.9.1 Key Facts
12.9.2 Business Description
12.9.3 Financial Overview
12.9.4 SWOT Analysis
12.9.5 Key Developments
12.10 iKS Technologies Inc.
12.10.1Key Facts
12.10.2Business Description
12.10.3Financial Overview
12.10.4SWOT Analysis
12.10.5Key Developments
12.11 Lucidiom Inc.
12.11.1Key Facts
12.11.2Business Description
12.11.3Financial Overview
12.11.4SWOT Analysis
12.11.5Key Developments
12.12 Phoenix Kiosk Inc.
12.12.1Key Facts
12.12.2Business Description
12.12.3Financial Overview
12.12.4SWOT Analysis
12.12.5Key Developments
12.13 Meridian Kiosks LLC
12.13.1Key Facts
12.13.2Business Description
12.13.3Financial Overview
12.13.4SWOT Analysis
12.13.5Key Developments
12.14 Rosendahl Concept Kiosk
12.14.1Key Facts
12.14.2Business Description
12.14.3Financial Overview
12.14.4SWOT Analysis
12.14.5Key Developments
12.15 Slabb Inc.
12.15.1Key Facts
12.15.2Business Description
12.15.3Financial Overview
12.15.4SWOT Analysis
12.15.5Key Developments

13 Appendix

13.1 About TIP
13.2 Glossary of Terms
13.3 Methodology
13.3.1 Coverage
13.3.2 Secondary Research
13.3.3 Primary Research
13.4 Contact Us
13.5 Disclaimer
Companies Mentioned

- Westomatic
- Mass International
- Glory Ltd.
- Coin Acceptors Inc.
- Vend-Rite
- Crane Merchandising Systems
- Fuji Electric Retail Systems
- Flextronics International Ltd
- IER SAS
- iKS Technologies Inc.
- Lucidiom Inc.
- Phoenix Kiosk Inc.
- Meridian Kiosks LLC
- Rosendahl Concept Kiosk
- Slabb Inc.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.

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