VoIP Softphones Market Size and Forecasts (2021 - 2031), Global and Regional Share, Trends, and Growth Opportunity Analysis

Coverage: VoIP Softphones Market covers analysis by Deployment (Cloud, On-Premise); Enterprise Size (SMEs, Large Enterprise) , and Geography (North America, Europe, Asia Pacific, and South and Central America)

  • Report Code : TIPRE00012306
  • Category : Technology, Media and Telecommunications
  • Status : Upcoming
  • No. of Pages : 150
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MARKET INTRODUCTION

VoIP softphone installs on a computer and enables the user to make calls using VoIP service. VoIP softphones are becoming popular owing to its advantages over traditional phonies such as CRM integration, geographical flexibility, chat and messaging, employee presence, and upgradeable software, among others. The VoIP softphone market is fragmented with the presence of a large number of players operating in the market.

MARKET DYNAMICS

Increasing focus towards improving the efficiency and streamlining the business processes are some of the significant factors driving the growth of the VoIP softphone market. However, the high costs of these solutions and performance issues might hinder the growth of the VoIP softphone market. The APAC region is expected to grow at a high CAGR owing to the growing IT sector and increasing adoption of technologically advanced products.

MARKET SCOPE

The Global VoIP Softphone Market Analysis to 2028 is a specialized and in-depth study of the VoIP softphone market with a special focus on the global market trend analysis. The report aims to provide an overview of VoIP softphone market with detailed market segmentation by deployment, enterprise size and geography. The global VoIP softphone market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading VoIP softphone market players and offers key trends and opportunities in the VoIP softphone market.

MARKET SEGMENTATION

The global VoIP softphone market is segmented on the basis of deployment and enterprise size. Based on deployment, the market is segmented as on premise and cloud. On the basis of enterprise size, the market is segmented as SMEs and large enterprises.


REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global VoIP softphone market based on various segments. It also provides market size and forecast estimates from year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The VoIP softphone market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting VoIP softphone market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors affecting the VoIP softphone market in these regions.

World Geography

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MARKET PLAYERS


The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global VoIP softphone market based on various segments. It also provides market size and forecast estimates from year 2020 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South America. The VoIP softphone market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting VoIP softphone market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South America after evaluating political, economic, social and technological factors affecting the VoIP softphone market in these regions.

MARKET PLAYERS

The reports cover key developments in the VoIP softphone market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market players from VoIP softphone market are anticipated to lucrative growth opportunities in the future with the rising demand for VoIP softphone market. Below mentioned is the list of few companies engaged in the VoIP softphone market.

The report also includes the profiles of key VoIP softphone market companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.


  •   3CX
  •   Avoxi
  •   BITRIX24
  •   Cisco Systems, Inc.
  •   J2 Global, Inc.
  •   Junction Networks
  •   Mizutech S.R.L.
  •   Suretec Systems Ltd.
  •   Telzio Inc.
  •   Zoiper.Com


The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
  • Request discounts available for Start-Ups & Universities
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

TABLE OF CONTENTS

1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1VoIP Softphones Market - By Deployment
1.3.2VoIP Softphones Market - By Enterprise Size
1.3.3VoIP Softphones Market - By Region
1.3.3.1 By Country

2. KEY TAKEAWAYS

3. RESEARCH METHODOLOGY

4.VOIP SOFTPHONES MARKET LANDSCAPE
4.1.OVERVIEW
4.2.PEST ANALYSIS
4.2.1North America - Pest Analysis
4.2.2Europe - Pest Analysis
4.2.3Asia-Pacific - Pest Analysis
4.2.4Middle East and Africa - Pest Analysis
4.2.5South and Central America - Pest Analysis
4.3.ECOSYSTEM ANALYSIS
4.4.EXPERT OPINIONS

5.VOIP SOFTPHONES MARKET - KEY MARKET DYNAMICS
5.1.KEY MARKET DRIVERS
5.2.KEY MARKET RESTRAINTS
5.3.KEY MARKET OPPORTUNITIES
5.4.FUTURE TRENDS
5.5.IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6.VOIP SOFTPHONES MARKET - GLOBAL MARKET ANALYSIS
6.1.VOIP SOFTPHONES - GLOBAL MARKET OVERVIEW
6.2.VOIP SOFTPHONES - GLOBAL MARKET AND FORECAST TO 2028
6.3.MARKET POSITIONING/MARKET SHARE

7.VOIP SOFTPHONES MARKET - REVENUE AND FORECASTS TO 2028- DEPLOYMENT
7.1.OVERVIEW
7.2.DEPLOYMENT MARKET FORECASTS AND ANALYSIS
7.3.CLOUD
7.3.1.Overview
7.3.2.Cloud Market Forecast and Analysis
7.4.ON-PREMISE
7.4.1.Overview
7.4.2.On-Premise Market Forecast and Analysis
8.VOIP SOFTPHONES MARKET - REVENUE AND FORECASTS TO 2028- ENTERPRISE SIZE
8.1.OVERVIEW
8.2.ENTERPRISE SIZE MARKET FORECASTS AND ANALYSIS
8.3.SMES
8.3.1.Overview
8.3.2.SMEs Market Forecast and Analysis
8.4.LARGE ENTERPRISE
8.4.1.Overview
8.4.2.Large Enterprise Market Forecast and Analysis

9.VOIP SOFTPHONES MARKET REVENUE AND FORECASTS TO 2028- GEOGRAPHICAL ANALYSIS
9.1.NORTH AMERICA
9.1.1North America VoIP Softphones Market Overview
9.1.2North America VoIP Softphones Market Forecasts and Analysis
9.1.3North America VoIP Softphones Market Forecasts and Analysis - By Deployment
9.1.4North America VoIP Softphones Market Forecasts and Analysis - By Enterprise Size
9.1.5North America VoIP Softphones Market Forecasts and Analysis - By Countries
9.1.5.1United States VoIP Softphones Market
9.1.5.1.1United States VoIP Softphones Market by Deployment
9.1.5.1.2United States VoIP Softphones Market by Enterprise Size
9.1.5.2Canada VoIP Softphones Market
9.1.5.2.1Canada VoIP Softphones Market by Deployment
9.1.5.2.2Canada VoIP Softphones Market by Enterprise Size
9.1.5.3Mexico VoIP Softphones Market
9.1.5.3.1Mexico VoIP Softphones Market by Deployment
9.1.5.3.2Mexico VoIP Softphones Market by Enterprise Size
9.2.EUROPE
9.2.1Europe VoIP Softphones Market Overview
9.2.2Europe VoIP Softphones Market Forecasts and Analysis
9.2.3Europe VoIP Softphones Market Forecasts and Analysis - By Deployment
9.2.4Europe VoIP Softphones Market Forecasts and Analysis - By Enterprise Size
9.2.5Europe VoIP Softphones Market Forecasts and Analysis - By Countries
9.2.5.1Germany VoIP Softphones Market
9.2.5.1.1Germany VoIP Softphones Market by Deployment
9.2.5.1.2Germany VoIP Softphones Market by Enterprise Size
9.2.5.2France VoIP Softphones Market
9.2.5.2.1France VoIP Softphones Market by Deployment
9.2.5.2.2France VoIP Softphones Market by Enterprise Size
9.2.5.3Italy VoIP Softphones Market
9.2.5.3.1Italy VoIP Softphones Market by Deployment
9.2.5.3.2Italy VoIP Softphones Market by Enterprise Size
9.2.5.4United Kingdom VoIP Softphones Market
9.2.5.4.1United Kingdom VoIP Softphones Market by Deployment
9.2.5.4.2United Kingdom VoIP Softphones Market by Enterprise Size
9.2.5.5Russia VoIP Softphones Market
9.2.5.5.1Russia VoIP Softphones Market by Deployment
9.2.5.5.2Russia VoIP Softphones Market by Enterprise Size
9.2.5.6Rest of Europe VoIP Softphones Market
9.2.5.6.1Rest of Europe VoIP Softphones Market by Deployment
9.2.5.6.2Rest of Europe VoIP Softphones Market by Enterprise Size
9.3.ASIA-PACIFIC
9.3.1Asia-Pacific VoIP Softphones Market Overview
9.3.2Asia-Pacific VoIP Softphones Market Forecasts and Analysis
9.3.3Asia-Pacific VoIP Softphones Market Forecasts and Analysis - By Deployment
9.3.4Asia-Pacific VoIP Softphones Market Forecasts and Analysis - By Enterprise Size
9.3.5Asia-Pacific VoIP Softphones Market Forecasts and Analysis - By Countries
9.3.5.1Australia VoIP Softphones Market
9.3.5.1.1Australia VoIP Softphones Market by Deployment
9.3.5.1.2Australia VoIP Softphones Market by Enterprise Size
9.3.5.2China VoIP Softphones Market
9.3.5.2.1China VoIP Softphones Market by Deployment
9.3.5.2.2China VoIP Softphones Market by Enterprise Size
9.3.5.3India VoIP Softphones Market
9.3.5.3.1India VoIP Softphones Market by Deployment
9.3.5.3.2India VoIP Softphones Market by Enterprise Size
9.3.5.4Japan VoIP Softphones Market
9.3.5.4.1Japan VoIP Softphones Market by Deployment
9.3.5.4.2Japan VoIP Softphones Market by Enterprise Size
9.3.5.5South Korea VoIP Softphones Market
9.3.5.5.1South Korea VoIP Softphones Market by Deployment
9.3.5.5.2South Korea VoIP Softphones Market by Enterprise Size
9.3.5.6Rest of Asia-Pacific VoIP Softphones Market
9.3.5.6.1Rest of Asia-Pacific VoIP Softphones Market by Deployment
9.3.5.6.2Rest of Asia-Pacific VoIP Softphones Market by Enterprise Size
9.4.MIDDLE EAST AND AFRICA
9.4.1Middle East and Africa VoIP Softphones Market Overview
9.4.2Middle East and Africa VoIP Softphones Market Forecasts and Analysis
9.4.3Middle East and Africa VoIP Softphones Market Forecasts and Analysis - By Deployment
9.4.4Middle East and Africa VoIP Softphones Market Forecasts and Analysis - By Enterprise Size
9.4.5Middle East and Africa VoIP Softphones Market Forecasts and Analysis - By Countries
9.4.5.1South Africa VoIP Softphones Market
9.4.5.1.1South Africa VoIP Softphones Market by Deployment
9.4.5.1.2South Africa VoIP Softphones Market by Enterprise Size
9.4.5.2Saudi Arabia VoIP Softphones Market
9.4.5.2.1Saudi Arabia VoIP Softphones Market by Deployment
9.4.5.2.2Saudi Arabia VoIP Softphones Market by Enterprise Size
9.4.5.3U.A.E VoIP Softphones Market
9.4.5.3.1U.A.E VoIP Softphones Market by Deployment
9.4.5.3.2U.A.E VoIP Softphones Market by Enterprise Size
9.4.5.4Rest of Middle East and Africa VoIP Softphones Market
9.4.5.4.1Rest of Middle East and Africa VoIP Softphones Market by Deployment
9.4.5.4.2Rest of Middle East and Africa VoIP Softphones Market by Enterprise Size
9.5.SOUTH AND CENTRAL AMERICA
9.5.1South and Central America VoIP Softphones Market Overview
9.5.2South and Central America VoIP Softphones Market Forecasts and Analysis
9.5.3South and Central America VoIP Softphones Market Forecasts and Analysis - By Deployment
9.5.4South and Central America VoIP Softphones Market Forecasts and Analysis - By Enterprise Size
9.5.5South and Central America VoIP Softphones Market Forecasts and Analysis - By Countries
9.5.5.1Brazil VoIP Softphones Market
9.5.5.1.1Brazil VoIP Softphones Market by Deployment
9.5.5.1.2Brazil VoIP Softphones Market by Enterprise Size
9.5.5.2Argentina VoIP Softphones Market
9.5.5.2.1Argentina VoIP Softphones Market by Deployment
9.5.5.2.2Argentina VoIP Softphones Market by Enterprise Size
9.5.5.3Rest of South and Central America VoIP Softphones Market
9.5.5.3.1Rest of South and Central America VoIP Softphones Market by Deployment
9.5.5.3.2Rest of South and Central America VoIP Softphones Market by Enterprise Size

10. INDUSTRY LANDSCAPE
10.1.MERGERS AND ACQUISITIONS
10.2.AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
10.3.NEW PRODUCT LAUNCHES
10.4.EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

11.VOIP SOFTPHONES MARKET, KEY COMPANY PROFILES
11.1.3CX
11.1.1.Key Facts
11.1.2.Business Description
11.1.3.Products and Services
11.1.4.Financial Overview
11.1.5.SWOT Analysis
11.1.6.Key Developments
11.2.AVOXI
11.2.1.Key Facts
11.2.2.Business Description
11.2.3.Products and Services
11.2.4.Financial Overview
11.2.5.SWOT Analysis
11.2.6.Key Developments
11.3.BITRIX24
11.3.1.Key Facts
11.3.2.Business Description
11.3.3.Products and Services
11.3.4.Financial Overview
11.3.5.SWOT Analysis
11.3.6.Key Developments
11.4.CISCO SYSTEMS, INC.
11.4.1.Key Facts
11.4.2.Business Description
11.4.3.Products and Services
11.4.4.Financial Overview
11.4.5.SWOT Analysis
11.4.6.Key Developments
11.5.J2 GLOBAL, INC.
11.5.1.Key Facts
11.5.2.Business Description
11.5.3.Products and Services
11.5.4.Financial Overview
11.5.5.SWOT Analysis
11.5.6.Key Developments
11.6.JUNCTION NETWORKS
11.6.1.Key Facts
11.6.2.Business Description
11.6.3.Products and Services
11.6.4.Financial Overview
11.6.5.SWOT Analysis
11.6.6.Key Developments
11.7.MIZUTECH S.R.L.
11.7.1.Key Facts
11.7.2.Business Description
11.7.3.Products and Services
11.7.4.Financial Overview
11.7.5.SWOT Analysis
11.7.6.Key Developments
11.8.SURETEC SYSTEMS LTD.
11.8.1.Key Facts
11.8.2.Business Description
11.8.3.Products and Services
11.8.4.Financial Overview
11.8.5.SWOT Analysis
11.8.6.Key Developments
11.9.TELZIO INC.
11.9.1.Key Facts
11.9.2.Business Description
11.9.3.Products and Services
11.9.4.Financial Overview
11.9.5.SWOT Analysis
11.9.6.Key Developments
11.10.ZOIPER.COM
11.10.1.Key Facts
11.10.2.Business Description
11.10.3.Products and Services
11.10.4.Financial Overview
11.10.5.SWOT Analysis
11.10.6.Key Developments

12.APPENDIX
12.1.ABOUT THE INSIGHT PARTNERS
12.2.GLOSSARY OF TERMS
The List of Companies

1. 3CX
2. AVOXI
3. Bitrix24
4. Cisco Systems, Inc.
5. J2 Global, Inc.
6. Junction Networks
7. Mizutech S.R.L.
8. Suretec Systems Ltd.
9. Telzio Inc.
10. Zoiper.com

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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