Le marché des liaisons SIP était évalué à 13,44 milliards de dollars américains en 2019 et devrait atteindre 30,22 milliards de dollars américains d'ici 2027. Le marché des liaisons SIP devrait croître à un TCAC de 10,8 % au cours de la période de prévision de 2020 à 2027. .
Les réseaux de télécommunications évoluent à un rythme rapide à mesure que les entreprises se transforment vers la mondialisation. Les services d’appels professionnels internationaux gagnent du terrain à mesure que la communication avec les clients, investisseurs et distributeurs d’autres pays est devenue simple et rapide. Soutenir le développement des infrastructures de communication et de réseau logistique augmente le ratio des services d'appels basés sur IP. L’utilisation croissante des smartphones, des ordinateurs portables et des plates-formes cloud, accompagnée de la croissance des infrastructures, a inexorablement transformé le secteur des télécommunications. L’avènement de la 5G, de la fibre optique et d’autres services de connectivité a favorisé la croissance des services Internet dans les pays développés comme dans les pays en développement. Le développement croissant des services d’appels vocaux sur Internet accélère la croissance du marché des liaisons SIP. La concurrence croissante dans le secteur du transport vocal a accru la pression sur les acteurs du marché.
L'adoption croissante d'applications et de services d'appels sur Internet est soutenue par la vente croissante de smartphones et autres appareils connectés au réseau. Le marché mondial des liaisons SIP est segmenté en termes de type de déploiement, d’utilisateur final, de taille d’organisation et de géographie. En fonction du type de déploiement, le marché est segmenté en sur site et hébergé. En termes d'utilisateur final, le marché est segmenté en éducation, informatique et télécommunications, vente au détail, médias et divertissement, BFSI, soins de santé et gouvernement. En fonction de la taille de l’organisation, le marché est segmenté en petites et moyennes entreprises et en grandes entreprises. En fonction de la région, le marché est segmenté en Amérique du Nord, Europe, Asie-Pacifique (APAC), Moyen-Orient et Afrique (MEA) et Amérique du Sud (SAM).
Impact de la pandémie de COVID-19 sur le marché des liaisons SIP
La pandémie de COVID-19 a entravé la croissance économique de presque tous les pays. Les bureaux, les lieux publics, les écoles et les transports sont restés fermés, ce qui a ralenti la croissance du marché en raison du faible niveau de communication vocale. Le secteur des télécommunications a subi plusieurs coups durs à mesure que la demande de services de communication d'entreprise diminuait. Le modèle de revenus de la voix a décliné car aucune opération n’a été réalisée pendant la période de confinement. D’un autre côté, après le confinement, le marché a émergé avec un nouveau modèle de croissance alors que les entreprises se sont tournées vers le travail à distance et le travail à domicile. Le canal de communication a évolué avec la technologie de liaison SIP avec des logiciels et des applications de support pour ordinateurs portables et smartphones. Par exemple, selon i3forum, le trafic vocal international a augmenté de 20 % en mars 2020, par rapport au même mois en 2019.
Régions lucratives sur le marché des liaisons SIP< br>Aperçu du marché des liaisons SIP
Pénétration croissante des services basés sur IP (protocole Internet)
Le changement dans le système de réseau de télécommunication est inévitable, car la technologie évolue à un rythme rapide avec une concurrence croissante sur le marché pour améliorer la qualité du service. Les clients optent toujours pour des services offrant de plus grands avantages à faible coût ; de même, les liaisons SIP offrent des avantages améliorés pour les appels vocaux sur les téléphones traditionnels basés sur le PSTN (réseau téléphonique public commuté). Les liaisons SIP ont improvisé la communication vocale internationale en réduisant de près de 70 % les frais d'appel, qui étaient autrement facturés de manière exorbitante par rapport aux téléphones traditionnels. En outre, le développement d'infrastructures solides pour soutenir la croissance d'Internet a permis aux liaisons SIP d'accroître leur empreinte sur le marché. Divers facteurs favorables, tels qu'un service Internet plus rapide, un faible coût et l'essor de la 5G, accélèrent la croissance du marché des liaisons SIP.
Informations sur le marché basées sur le déploiement
Les fournisseurs de services Internet et les utilisateurs connaissent une croissance exponentielle en raison de la croissance des infrastructures et de la demande du marché. Le trafic Internet, en particulier la voix, augmente à un rythme significatif avec l'augmentation des appels vocaux internationaux provenant des détaillants, des entreprises et des clients personnels. Les opérateurs de télécommunications s'engagent à fournir un service de haute qualité permettant à leurs clients de se maintenir et de se développer sur un marché concurrentiel. Les fournisseurs de services d'opérateur surveillent constamment le trafic pour garantir la meilleure qualité des services d'appels vocaux sur IP. La demande croissante de solutions à faible coût de la part des petites et moyennes entreprises a mis en évidence l'importance du déploiement de solutions de liaison SIP hébergées sur le marché. En termes de type de déploiement, le marché des liaisons SIP est segmenté en sur site et hébergé.
Marché des liaisons SIP, par type de déploiement : 2019 et 2027Aperçu du marché basé sur la taille de l'organisation
En termes de taille de l'organisation, le marché est segmenté en grandes entreprises et petites et moyennes entreprises. entreprises moyennes. Les petites entreprises adoptent les technologies numériques et se soucient davantage des solutions permettant de réduire les coûts. Les solutions de liaison SIP offrent un portail de communication à faible coût pour les entreprises, ce qui répond à l'envie des petites et moyennes entreprises d'étendre leur présence commerciale sur divers marchés régionaux. D'un autre côté, les grandes entreprises ont déjà des bureaux, des clients et des employés situés à différents endroits dans le monde. Par conséquent, pour former un canal de communication solide à moindre coût, la solution de liaison SIP est largement utilisée.
Informations sur le marché basées sur l'utilisateur final
En fonction de l'utilisateur final, le marché est segmenté en éducation, informatique et télécommunications, vente au détail, médias et divertissement, BFSI, soins de santé et gouvernement. BFSI adopte la solution de liaison SIP à un rythme plus élevé, car le maintien de la confiance des clients et des relations solides est de la plus haute importance, pour lequel une technologie de communication avancée est un élément crucial. Les liaisons SIP offrent des avantages plus larges pour le secteur BFSI, tels que des économies de coûts, la disponibilité de la numérotation directe à l'arrivée selon les besoins et la rationalisation de la gestion du réseau.
Aperçus stratégiques
Les acteurs opérant sur le marché des liaisons SIP se concentrent sur des stratégies, telles que les initiatives de marché, les acquisitions et les lancements de produits, pour maintenir leurs positions sur le marché des liaisons SIP. Voici quelques développements réalisés par des acteurs clés du marché des liaisons SIP :
En novembre 2020, Vonage a déclaré un partenariat de revendeur stratégique de Vonage Contact Center avec Evolution pour offrir des services dans Espagne. Cet accord renforce la position d'Evolution en tant que principal fournisseur de services cloud indépendant dans la région.
En 2019, Verizon Enterprise Solutions a introduit des services vocaux pour permettre à ses clients de combiner avec une plateforme de communications unifiées Microsoft. Le service de collaboration intègre le routage direct et la connectivité SIP Trunk, et aide les clients réseau de Verizon à intégrer leurs infrastructures vocales dans la plate-forme Microsoft Teams. Le contrôle de frontière de session en tant que service de Verizon alimente le nouveau service.
Le marché des liaisons SIP - ; Type de déploiement
- Sur site
- Hébergé
Marché des liaisons SIP - par utilisateur final
- Éducation
- Informatique et télécommunications
- Commerce de détail
- Médias et divertissement
- BFSI
- Soins de santé
- Gouvernement
Marché des liaisons SIP - par taille d'organisation
- Petites et moyennes entreprises
- Grandes entreprises
Marché des liaisons SIP - par géographie
- Amérique du Nord
- États-Unis
- Canada
- Mexique
< li>Europe - Royaume-Uni
- Allemagne
- France
- Italie
- Russie
- Reste d'Europe
- Asie-Pacifique (APAC)
- Chine
- Japon
- Inde < li>Australie
- Corée du Sud
- Reste de l'APAC
- Arabie Saoudite
- EAU
- Afrique du Sud
- Reste de la MEA
- Brésil
- Argentine
- Reste de SAM
Marché des liaisons SIP - Profils d'entreprise
- 8x8, INC.
- AT&T Inc.
- RINGCENTRAL INC.
- PLIVO INC.
- Telstra Corporation Limited
- VERIZON COMMUNICATIONS INC.
- VONAGE
- TWILIO, INC
- CENTURYLINK < li>BANDE PASSANTE INC.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
Internet services and number of users are increasing at an exponential rate owing to growing supporting infrastructure and demand from the market. Internet traffic has been increased with the rise in international voice calling from retailer, businesses, and personal customers. The organizations are demanding enhanced solution for domestic as well as international calling application. SIP trunking is a prominent solution for the business operators to manage their calls at lower cost. SIP trunking is a virtual version of analog phone line that uses internet protocol to offer high quality communication along with cost saving, flexibility, and security for the customers. Traditional telephony services are getting replaced with internet protocol-based voices services for faster and secure communication in domestic as well as international market. Businesses are seeking new technologies, which can support them to expand their business worldwide. Adoption of digital technologies is increasing as companies are remotely operating their offices. The importance of remote monitoring has been enhanced due to the COVID-19 pandemic, which is augmenting the demand for advanced communication solutions. The willingness to expand services at international level as well as to adopt new technologies is the major factor propelling the market growth. It is predicted that SIP trunking can save up to 70% cost spent for traditional telephony services.
The hosted segment led the market in 2019 with highest share and is expected to continue its dominance during the forecast period. Hosted SIP trunking is gaining momentum in the small and medium sized enterprises as they are shifting toward IP based voice calling services. Internet voice calling services are supporting small businesses to expand their reach in global market. Offering international call at lowest price is a prominent factor that will drive small enterprises to expand their business operation at international level. Hosted SIP trunking is mainly preferred by small and medium enterprises as it eliminates the cost of hardware installation, maintenance, and additional IT overheads. Third-party SIP trunking service providers manage all the installation and maintenance operation, which offers affordability for small and medium sized enterprises.
SIP trunking is gaining momentum in the small and medium sized enterprises as they are shifting toward IP based voice calling services. Internet voice calling services are supporting small businesses to expand their reach in the global market. Lower cost of international call is a prominent factor that drives small enterprises to enhance their business operation in international level. Hosted SIP trunking is mainly preferred by small and medium enterprises as it eliminates the cost of hardware installation, maintenance, and additional IT overheads. Third-party SIP trunking service providers manage all the installation and maintenance operation, which offers affordability for small and medium sized enterprises.
The List of Companies - SIP Trunking Market to 2027
- 8X8, INC.
- AT&T Inc.
- RINGCENTRAL, INC.
- PLIVO INC
- Telstra Corporation Limited
- VERIZON COMMUNICATIONS, INC.
- VONAGE
- TWILIO INC
- CENTURYLINK
- BANDWIDTH INC
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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