Der SIP-Trunking-Markt wurde im Jahr 2019 auf 13,44 Milliarden US-Dollar geschätzt und wird bis 2027 voraussichtlich 30,22 Milliarden US-Dollar erreichen. Der SIP-Trunking-Markt wird im Prognosezeitraum 2020 bis 2027 voraussichtlich mit einer jährlichen Wachstumsrate von 10,8 % wachsen .
Telekommunikationsnetze entwickeln sich rasant weiter, da sich die Wirtschaft in Richtung Globalisierung wandelt. Internationale Geschäftsanrufdienste gewinnen an Bedeutung, da die Kommunikation mit Kunden, Investoren und Vertriebshändlern in anderen Ländern einfacher und schneller geworden ist. Die Unterstützung der Infrastrukturentwicklung des Kommunikations- und Logistiknetzwerks steigert den Anteil IP-basierter Anrufdienste. Die zunehmende Nutzung von Smartphones, Laptops und Cloud-Plattformen sowie das unterstützende Infrastrukturwachstum haben die Telekommunikationsbranche unaufhaltsam verändert. Das Aufkommen von 5G, Glasfaser und anderen Konnektivitätsdiensten steigerte das Wachstum von Internetdiensten sowohl in Industrie- als auch in Entwicklungsländern. Die zunehmende Entwicklung internetbasierter Sprachanrufdienste beschleunigt das Wachstum des SIP-Trunking-Marktes. Der zunehmende Wettbewerb im Sprachübertragungsgeschäft hat den Druck auf die Marktteilnehmer erhöht.
Die zunehmende Akzeptanz internetbasierter Anruf-Apps und -Dienste wird durch den wachsenden Verkauf von Smartphones und anderen Geräten unterstützt Mit dem Netzwerk verbundene Geräte. Der globale SIP-Trunking-Markt ist nach Bereitstellungstyp, Endbenutzer, Unternehmensgröße und Geografie segmentiert. Basierend auf der Bereitstellungsart wird der Markt in On-Premise und gehostet unterteilt. In Bezug auf den Endverbraucher ist der Markt in Bildung, IT und Telekommunikation, Einzelhandel, Medien und Unterhaltung, BFSI, Gesundheitswesen und Regierung unterteilt. Basierend auf der Unternehmensgröße wird der Markt in kleine und mittlere Unternehmen sowie große Unternehmen unterteilt. Je nach Region ist der Markt in Nordamerika, Europa, den asiatisch-pazifischen Raum (APAC), den Nahen Osten und Afrika (MEA) und Südamerika (SAM) unterteilt.
Auswirkungen der COVID-19-Pandemie auf den SIP-Trunking-Markt
Die COVID-19-Pandemie hat das Wirtschaftswachstum fast aller Länder behindert. Büroräume, öffentliche Plätze, Schulen und Verkehrsmittel blieben geschlossen, was das Marktwachstum aufgrund der geringen Kommunikation über Sprache beeinträchtigte. Die Telekommunikationsbranche erlitt mehrere Einbußen, da die Nachfrage nach Geschäftskommunikationsdiensten zurückging. Das Umsatzmodell für Sprachdienste ist zurückgegangen, da während der Sperrfrist kein Betrieb betrieben wurde. Andererseits ist der Markt nach dem Lockdown mit einem neuen Wachstumsmodell entstanden, da Unternehmen auf Fernarbeits- und Heimarbeitsmodelle umgestiegen sind. Kommunikationskanal mit SIP-Trunking-Technologie mit unterstützender Software und Apps für Laptops und Smartphones weiterentwickelt. Laut i3forum stieg beispielsweise der internationale Sprachverkehr im März 2020 im Vergleich zum gleichen Monat im Jahr 2019 um 20 %.
Lukrative Regionen im SIP-Trunking-Markt< br>SIP-Trunking-Markteinblicke
Zunehmende Verbreitung IP-basierter Dienste (Internet Protocol)
Änderungen im Telekommunikationsnetzwerksystem sind unvermeidlich, da sich die Technologie rasant weiterentwickelt und der Wettbewerb auf dem Markt zur Verbesserung der Servicequalität zunimmt. Kunden nehmen immer Dienste in Anspruch, die größere Vorteile bei geringeren Kosten bieten; Ebenso bietet SIP-Trunking gegenüber herkömmlichen PSTN-Telefonen (Public Switched Telephone Network) verbesserte Vorteile für Sprachanrufe. SIP-Trunking hat die internationale Sprachkommunikation verbessert, indem es die Gesprächsgebühren um fast 70 % senkte, die ansonsten im Vergleich zu herkömmlichen Telefonen exorbitant hoch waren. Darüber hinaus hat die starke Entwicklung der Infrastruktur zur Unterstützung des Internetwachstums dazu beigetragen, dass SIP-Trunking seine Marktpräsenz vergrößert. Verschiedene unterstützende Faktoren, wie schnellere Internetdienste, niedrige Kosten und die Zunahme von 5G, beschleunigen das Wachstum des SIP-Trunking-Marktes.
Bereitstellungsbasierte Markteinblicke
Internetdienstanbieter und -nutzer wachsen aufgrund des unterstützenden Infrastrukturwachstums und der Marktnachfrage exponentiell. Der Internetverkehr, insbesondere der Sprachverkehr, nimmt mit der Zunahme internationaler Sprachanrufe von Einzelhändlern, Unternehmen und Privatkunden erheblich zu. Telekommunikationsbetreiber sind bestrebt, ihren Kunden einen qualitativ hochwertigen Service zu bieten, damit sie in einem wettbewerbsintensiven Markt bestehen und wachsen können. Carrier-Dienstanbieter überwachen den Datenverkehr kontinuierlich, um die höchste Qualität IP-basierter Sprachanrufdienste sicherzustellen. Die wachsende Nachfrage kleiner und mittlerer Unternehmen nach kostengünstigen Lösungen hat die Bedeutung der Bereitstellung gehosteter SIP-Trunking-Lösungen auf dem Markt deutlich gemacht. In Bezug auf den Bereitstellungstyp ist der SIP-Trunking-Markt in On-Premise und gehostet unterteilt.
SIP-Trunking-Markt, nach Bereitstellungstyp– 2019 und 2027Organisationsgrößenbasierte Markteinblicke
In Bezug auf die Organisationsgröße ist der Markt segmentiert in große Unternehmen und kleine & mittlere Unternehmen. Kleine Unternehmen übernehmen digitale Technologien und legen mehr Wert auf kostensparende Lösungen. SIP-Trunking-Lösungen bieten kostengünstige Kommunikationsportale für Unternehmen, die dem Drang kleiner und mittlerer Unternehmen gerecht werden, ihre Geschäftspräsenz in verschiedenen regionalen Märkten zu erweitern. Andererseits verfügen große Unternehmen bereits über Büros, Kunden und Mitarbeiter an verschiedenen Orten auf der ganzen Welt. Um einen starken Kommunikationskanal zu geringeren Kosten zu bilden, wird daher häufig die SIP-Trunking-Lösung eingesetzt.
Endbenutzerbasierte Markteinblicke
Basierend auf dem Endbenutzer ist der Markt in Bildung, IT und Telekommunikation, Einzelhandel, Medien und Unterhaltung, BFSI, Gesundheitswesen und Regierung unterteilt. BFSI setzt die SIP-Trunking-Lösung immer häufiger ein, da die Wahrung des Kundenvertrauens und einer starken Kundenbeziehung von größter Bedeutung ist, wofür fortschrittliche Kommunikationstechnologie ein entscheidendes Element ist. SIP-Trunking bietet umfassendere Vorteile für den BFSI-Sektor, wie z. B. Kosteneinsparungen, Verfügbarkeit direkter Einwahl je nach Bedarf und Rationalisierung der Netzwerkverwaltung.
Strategische Einblicke
Akteure, die auf dem SIP-Trunking-Markt tätig sind, konzentrieren sich auf Strategien wie Marktinitiativen, Akquisitionen und Produkteinführungen, um ihre Positionen auf dem SIP-Trunking-Markt zu behaupten. Einige Entwicklungen wichtiger Akteure des SIP-Trunking-Marktes sind:
Im November 2020 erklärte Vonage eine strategische Reseller-Partnerschaft von Vonage Contact Center mit Evolution, um Dienstleistungen flächendeckend anzubieten Spanien. Diese Vereinbarung stärkt Evolutions Position als führender unabhängiger Cloud-basierter Dienstanbieter in der Region.
Im Jahr 2019 führte Verizon Enterprise Solutions Sprachdienste ein, um seinen Kunden die Möglichkeit zu geben, sich zu bündeln mit einer Microsoft Unified Communications-Plattform. Der Kollaborationsdienst integriert direktes Routing und SIP-Trunk-Konnektivität und hilft Netzwerkkunden von Verizon, ihre Sprachinfrastrukturen in die Microsoft Teams-Plattform einzubetten. Verizons Session Border Control as a Service ist die Grundlage des neuen Dienstes.
SIP-Trunking-Markt – Bereitstellungstyp
- On-Premise
- Gehostet
SIP-Trunking-Markt – nach Endbenutzer
- Bildung
- IT & Telekommunikation
- Einzelhandel
- Medien & Unterhaltung
- BFSI
- Gesundheitswesen
- Regierung
SIP-Trunking-Markt – nach Organisationsgröße
- Kleine und mittlere Unternehmen
- Großunternehmen
SIP-Trunking-Markt – nach Geografie
- Nordamerika
- USA
- Kanada
- Mexiko
< li>Europa - Großbritannien
- Deutschland
- Frankreich
- Italien
- Russland
- Rest von Europa
- Asien-Pazifik (APAC)
- China
- Japan
- Indien < li>Australien
- Südkorea
- Rest von APAC
- Saudi-Arabien
- VAE
- Südafrika
- Rest von MEA
- Brasilien
- Argentinien
- Rest von SAM
SIP-Trunking-Markt – Unternehmensprofile
- 8x8, INC.
- AT&T Inc.
- RINGCENTRAL INC.
- PLIVO INC.
- Telstra Corporation Limited
- VERIZON COMMUNICATIONS INC.
- VONAGE
- TWILIO, INC
- CENTURYLINK < li>BANDWIDTH INC.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
Internet services and number of users are increasing at an exponential rate owing to growing supporting infrastructure and demand from the market. Internet traffic has been increased with the rise in international voice calling from retailer, businesses, and personal customers. The organizations are demanding enhanced solution for domestic as well as international calling application. SIP trunking is a prominent solution for the business operators to manage their calls at lower cost. SIP trunking is a virtual version of analog phone line that uses internet protocol to offer high quality communication along with cost saving, flexibility, and security for the customers. Traditional telephony services are getting replaced with internet protocol-based voices services for faster and secure communication in domestic as well as international market. Businesses are seeking new technologies, which can support them to expand their business worldwide. Adoption of digital technologies is increasing as companies are remotely operating their offices. The importance of remote monitoring has been enhanced due to the COVID-19 pandemic, which is augmenting the demand for advanced communication solutions. The willingness to expand services at international level as well as to adopt new technologies is the major factor propelling the market growth. It is predicted that SIP trunking can save up to 70% cost spent for traditional telephony services.
The hosted segment led the market in 2019 with highest share and is expected to continue its dominance during the forecast period. Hosted SIP trunking is gaining momentum in the small and medium sized enterprises as they are shifting toward IP based voice calling services. Internet voice calling services are supporting small businesses to expand their reach in global market. Offering international call at lowest price is a prominent factor that will drive small enterprises to expand their business operation at international level. Hosted SIP trunking is mainly preferred by small and medium enterprises as it eliminates the cost of hardware installation, maintenance, and additional IT overheads. Third-party SIP trunking service providers manage all the installation and maintenance operation, which offers affordability for small and medium sized enterprises.
SIP trunking is gaining momentum in the small and medium sized enterprises as they are shifting toward IP based voice calling services. Internet voice calling services are supporting small businesses to expand their reach in the global market. Lower cost of international call is a prominent factor that drives small enterprises to enhance their business operation in international level. Hosted SIP trunking is mainly preferred by small and medium enterprises as it eliminates the cost of hardware installation, maintenance, and additional IT overheads. Third-party SIP trunking service providers manage all the installation and maintenance operation, which offers affordability for small and medium sized enterprises.
The List of Companies - SIP Trunking Market to 2027
- 8X8, INC.
- AT&T Inc.
- RINGCENTRAL, INC.
- PLIVO INC
- Telstra Corporation Limited
- VERIZON COMMUNICATIONS, INC.
- VONAGE
- TWILIO INC
- CENTURYLINK
- BANDWIDTH INC
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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