Asia Pacific Self-Service Kiosks Market Trends and Analysis by 2027

The self-service kiosks market in APAC is expected to grow from US$ 2,311.40 million in 2019 to US$ 5,349.56 million by 2027; it is estimated to grow at a CAGR of 11.3% from 2020 to 2027.

The Australia, China, India, Japan, and South Koreas are major economies in APAC.  Payment gateway systems and self-service kiosks getting highly intertwined is driving the APAC self-service kiosks market in a positive way. The COVID-19 outbreak is negatively affecting the businesses across several sectors. Payment gateways are broadly used for cashless transactions. They transfer the data related to a transaction between the bank and the billing portal. Payment gateway systems permit online retail platforms to collect cash via a bank chosen by the consumer without compromising sensitive data. They are becoming increasingly popular and flexible to buy products and promote smooth delivery at consumer’s place. Growing number of smart devices in the market gives rise to payment gateway systems, which are widely adopted by consumers across APAC. Online payment system providers are collaborating with several self-service kiosk companies to provide secure and reliable solutions and services to customers. Self-service kiosks allow customers to make contactless payment and overcome the complicated process of physically collecting cash payments for a product purchased. The Internet, combined with online payment systems, has also propelled the sale and purchase of new digitized products, such as self-service kiosks. Online payments are relatively popular in APAC as most consumers use mobiles to pay for goods. Several popular e-payment options are used for mobile digital purchases in countries, such as Japan, Singapore, South Korea, and Australia. The payment gateway companies in these countries are offering comprehensive e-payment solutions to various self-service kiosk providers in order to catch the wave of technological development. Further, the market growth is attributed to advancements in payment gateway technology and increase in use of mobile wallets. The self-service kiosks and payment gateways offer several advantages, such as faster shopping, better integration of technology, and enhanced personalized shopping experience, to customers. Rising integration of payment gateway systems with self-service kiosk solutions and increasing online shopping, together with advancements in billing methods, are further expected to create opportunities for the development of APAC self-service kiosks market during the forecast period.

APAC comprises the world’s two most populated countries—India and China, which are also hubs of key retailers, hospitals, restaurants, malls, and real estate. The subsequent disruption in production and operation processes due to the COVID-19 outbreak has led to the hindrance of export and import of raw material and goods from China and India. Due to limited revenue growth in 2020, several owners of retail stores, malls, restaurants, and theme parks have postponed their plans of implementing self-service kiosks. However, as COVID-19 recovery rate has begun improving each day, self-service kiosks are likely to gain traction. It is anticipated to boost consumer spending by ~30% (as per the industry experts). Therefore, enterprises are expected to invest in and implement kiosks in the coming months of 2021, which would, in turn, surge the demand for self-service kiosks. The impact of COVID-19 pandemic on APAC self-service kiosks market was marginal in 2020.

With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the APAC self-service kiosks market. The APAC self-service kiosks market is expected to grow at a good CAGR during the forecast period.

APAC Self-Service Kiosks Market Segmentation

APAC Self-Service Kiosks Market – By Component

• Hardware
• Software
• Service

APAC Self-Service Kiosks Market – By Type

• Information
• Ticketing and Check In
• Employment  

APAC Self-Service Kiosks Market – By End User

• Retail
• Hospitality
• Healthcare
• Financial Services
• Others

APAC Self-Service Kiosks Market, by County

• China
• Japan
• India
• South Korea
• Australia
• Rest of APAC

APAC Self-Service Kiosks Market - Companies Mentioned

 

• Acrelec SAS
• Diebold Nixdorf, Inc.
• Embross
• Gemalto NV (part of Thales Group)
• NCR Corporation
• Posiflex Technology, Inc.
• VeriFone, Inc.

Asia Pacific Self-Service Kiosks Report Scope