The North America courier express and parcel market was valued at US$ 215.80 billion in 2022 and is projected to reach US$ 330.56 billion by 2030; it is expected to register a CAGR of 5.5% during 2022–2030.
Analyst Perspective:
The North American courier express and parcel market consists of a sophisticated and dynamic process that is carefully structured to convey goods from warehouses to customers' doorsteps as quickly as possible. Customers including manufacturing, retailers, e-commerce agencies, individuals, and many small and medium-size businesses seek transport facilities to courier their products from one place to another at a faster pace. Orders are often placed through e-commerce platforms or retail shops, sparking a series of cautiously coordinated processes. Retailers process orders and manage inventory in strategically located warehouses, optimizing availability for on-time delivery.
The North america courier express and parcel market ecosystem constitutes a network of diverse stakeholders, technology integrations, logistical infrastructures, and evolving consumer behaviors. The primary stakeholders are e-commerce giants and retailers, then logistics companies come into the picture. These organizations take help from technological companies that offer tools such as route optimization and delivery management. Apart from software companies, many drone manufacturers and service providers play a notable role in the courier express and parcel market.
Market Overview:
Courier express and parcel refers to logistics and postal companies that primarily transport consignments/parcels with comparatively low volume and weight, e.g., letters, small packages, documents, or small items. Parcel shipping measures parcel volume shipments with weights up to 31.5 kg for business-to-business, business-to-consumer, and consumer-to-consumer.
The North America courier express and parcel market is projected to experience significant growth with various driving factors, such as rising e-commerce sales, robust economic expansion, and the escalated need for faster delivery solutions. Also, leading players are investing in technological innovations such as the adoption of electric vehicles and automated sorting systems for parcel deliveries, and growing government initiatives. In December 2023, JD Logistics expanded its express delivery service to countries across North America and Europe. JD Logistics, the logistics arm of Chinese e-commerce giant JD.com, has announced the launch of its international express delivery service. Currently available in Shenzhen and Guangzhou, the expansion will initially cover 23 countries across North America and Europe, facilitating one-way deliveries from China.
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North America Courier Express and Parcel Market: Strategic Insights
Market Size Value in US$ 215.80 billion in 2022 Market Size Value by US$ 330.56 billion by 2030 Growth rate CAGR of 3.2% from 2022 to 2030 Forecast Period 2022-2030 Base Year 2022
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North America Courier Express and Parcel Market: Strategic Insights
| Market Size Value in | US$ 215.80 billion in 2022 |
| Market Size Value by | US$ 330.56 billion by 2030 |
| Growth rate | CAGR of 3.2% from 2022 to 2030 |
| Forecast Period | 2022-2030 |
| Base Year | 2022 |
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Market Driver:
Increasing E-Commerce Retail Sales with Surge in Internet Users is Driving the North America Courier Express And Parcel Market Growth
The number of internet users across North America reached 439.76 million, and around 90.0% of the people in North America were connected to the Internet in 2023. Currently, 348 million people shop online in North America, and the number of people shopping online is likely to reach 50 million by 2025.
The growing number of online shoppers with the surge in Internet users in North American countries such as the US, Canada, and Mexico is the major factor driving the growth of courier express and parcel market. During the COVID-19 pandemic, there was a massive increase in online orders that subsequently propelled the demand for parcel shipping. The volume of parcel shipments in the US increased by 64% between 2014 and 2022, i.e., from 13.2 billion to 21.2 billion parcels. Revenues from retail e-commerce increased at higher rates in the US between 2017 and 2022. Retail e-commerce sales increased from US$ 459 billion in 2017 to almost US$ 905 billion in 2022. The popularity of retail e-commerce is a major factor driving the North America courier express and parcel market growth.
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Segmental Analysis:
Based on business type, the North America courier express and parcel market share is segmented into B2C, B2B, and C2C. Among these, B2C held the largest share in 2022, primarily owing to rising online shopping trends with the surge in demand from e-commerce. More than 70% of North Americans shopped online. In 2022, there were ~268 million digital buyers in the US, expected to reach 285 million by 2025. These B2C customers are expected to offer significant opportunities for various e-commerce companies. Whole Foods, Nike, and Petco connect with each customer.
Business to consumers (B2C) refers to selling goods directly from the firms to consumers who are the end users of that product or service. B2C companies are firms that sell directly to consumers without any mediators. Major B2C companies include Amazon.com, Meta, eBay, Netflix, and The New York Times Co. Increasing e-commerce sales in North America owing to rising consumer preference toward online shopping is the major factor driving the courier express and parcel market for the B2C segment. According to the US Department of Commerce, e-commerce sales in the US reached ~US$ 1.03 trillion in 2022 and increased from US$ 960.44 billion in 2021. Thus, the remarkable e-commerce product or service growth propels the courier express and parcel market for the B2C segment.
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Regional Analysis:
The north america courier express and parcel market share is growing at a moderate pace with the increasing adoption of automation and advanced technologies for parcel deliveries. In April 2021, Amazon.com, Inc. expanded its investment in building a fulfillment center in Fort Wayne (Indiana, US). In addition, key players are launching additional shipping routes to improve efficiency and provide last-mile deliveries.
In November 2023, UPS launched large-scale picking automation at its Kentucky warehouse, US. UPS Supply Chain Solutions Inc. announced a new agreement with Geek+ (a developer of autonomous mobile robots). The company’s warehouse is situated near Louisville (Kentucky, US). The company has planned an investment of around US$ 79 million to adopt this Pop-Pick solution, with over 700 robots set to be deployed at the US$ 79 million (£63m) facility, which is named the ‘Velocity’ warehouse.
In May 2023, Instacart (a grocery technology company in North America) announced its partnership with PetSmart (a pet retailer) to offer same-day delivery from the Instacart Application. The company has nearly 1,500 PetSmart stores across the US to offer same-day delivery from its 150 PetSmart stores across Canada.
Thus, the expansion of such facilities and rising partnerships between retailers and delivery companies are likely to stir the growth of the North American courier express and parcel market during the forecast period. The North America courier express and parcel market has been segmented into 3 major countries: the US, Canada, and Mexico.
Key Player Analysis:
United Parcel Service Inc, Purolator Inc, TForce Logistics LLC, Lone Star Overnight LLC, Amazon.com Inc, Deutsche Post AG, Intelcom Courrier Canada Inc, Updater Services Ltd., Better Trucks Inc, OnTrac Logistics Inc, Canada Post Corp, Canpar Express Inc, General Logistics Systems BV, FedEx Corp, and, Pitney Bowes Inc are the prominent courier express and parcel market players in the market.
Recent Developments in North America Courier Express and Parcel Market
Inorganic and organic strategies such as mergers and acquisitions are highly adopted by companies in the North America courier express and parcel market. The market initiative is a strategy adopted by companies to expand their footprint across the world and to meet the growing customer demand. The market courier express and parcel market players present in the market are mainly focusing on product and service enhancements by integrating advanced features and technologies into their offerings. A few recent developments by key players in the North America courier express and parcel market are listed below:
Year | News |
April-2021 | Lone Star Overnight, a regional parcel delivery company, announced that it will incorporate Saturdays into its normal delivery schedule starting May 1, 2021. LSO will also deliver B2C e-commerce packages as part of its normal service at no additional charge. |
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Business Type, Product Type, Destination, Mode of Transport, End User, and Country
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
The parcel delivery companies are modernizing their infrastructures to increase efficiency by implementing advanced technologies in their systems. For instance, in June 2022, GLS and DHL implemented automation to accelerate parcel sorting. In June 2022, GLS equipped its facility center in Hayward (California) with an automated sorting system. This automated system is integrated with advanced technologies such as Artificial Intelligence and machine learning to scan, weigh, and measure up to 5,000 parcels per hour without human intervention. Further, DHL has planned to deploy 1,000 robots by 2025 across its facilities in the world.
United Parcel Service Inc., Canada Post, Amazon.com Inc., FedEx Corp, DHL Group, and United States Postal Service are the top key market players operating in the North America courier express and parcel market.
The growing number of online shoppers with the surge in Internet users in North American countries such as US, Canada and Mexico is the major factor driving the growth of courier express and parcels. During the COVID-19 pandemic, there was a massive increase in online orders that subsequently propelled the demand for parcel shipping. The volume of parcel shipments in the US increased by 64% between 2014 and 2022, i.e., from 13.2 billion to 21.2 billion parcels.
The US courier express and parcel market held the largest share in 2022, owing to an increase in online shopping and Internet users. According to The Insight Partners’ estimate, more than 70% of people in North America shop online. In 2022, there were around 268 million digital buyers across the US. Parcel volume shipment in the US reached around 21.2 billion in 2022.
Digitalization is a vital trending strategy for parcel delivery companies. Companies are spending billions of dollars in digitizing their delivery systems. For instance, in October, 2019, DHL planned to spend US$ 2.19 billion on digitization strategy for next five years. The company has planned to improve its customer and employee experience and enhance its operational excellence through digitization.
The List of Companies - North America Courier Express and Parcel Market
- United Parcel Service Inc
- Purolator Inc
- TForce Logistics LLC
- Lone Star Overnight LLC
- Amazon.com Inc
- Deutsche Post AG
- Intelcom Courrier Canada Inc
- United Delivery Service, Ltd
- Better Trucks Inc
- OnTrac Logistics Inc
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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