The chatbot market size is projected to reach US$ 9475.1 million by 2027 from US$ 1072.4 million in 2018; it is expected to witness a significant market growth 27.9% during 2019–2027.
Chatbots are artificial intelligence (AI) systems that engage customers via test, messaging, or speech. The platforms such as Facebook, WhatsApp, Slack, WeChat, or text messages are using chatbots. Some grocery stores use chatbots in cash counters for self-checkout and ordering kiosks at restaurants. This saves not only time but also money. For Instance, Amazon recently opened a store without any cashiers. This will limit human interactions to only those that are necessary. Chatbots help companies reduce the average time to respond, bringing them closer to their customers’ expectations.
The rise in adoption of customer service activities in enterprises to decrease operating costs is expected to drive the growth of chatbot market during the forecast period.
The factors that are contributing to the chatbot market growth include the rise in the need for 24/7 customer support at a low operational cost, a rise in focus on customer engagement through multiple channels and technological advancements, coupled with increasing customer demand for self-service. The chatbot market is expected to witness high growth because of the rise in the demand for enhanced customer experience and building personalized relations with prospects. Various verticals would deploy a diverse array of chatbot services to enable technological transformation initiatives that improve operations, differentiate client viewing experiences, and address mission-critical processes. The operational cost reduction, customer satisfaction, customer query resolution, enhanced visibility into operations and processes, and better real-time decision making are key business and operational priorities expected to increase the chatbot market growth.
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Chatbot Market: Strategic Insights
Market Size Value in US$ 1072.4 million in 2018 Market Size Value by US$ 9475.1 million by 2027 Growth rate CAGR 27.9% from 2019 to 2027. Forecast Period 2019-2027 Base Year 2019
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– Chatbot Market
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Chatbot Market: Strategic Insights
| Market Size Value in | US$ 1072.4 million in 2018 |
| Market Size Value by | US$ 9475.1 million by 2027 |
| Growth rate | CAGR 27.9% from 2019 to 2027. |
| Forecast Period | 2019-2027 |
| Base Year | 2019 |
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Chatbot Market Insights
According to the chatbot market analysis, Europe held the largest market share in 2020.
In APAC, there are various startups investing and contributing in chatbot and machine learning technology. Small and medium-sized corporates are steadily integrating chatbots in the customer service process, which provides seamless performance, handles many customers, and develops customer engagement techniques. With the increase in information and technology infrastructures in developed and developing economies, such as India, Australia, Japan, and China in the region, the chatbot market is expected to rise further. The rise in the adoption of smartphones and massive population in APAC are creating a promising customer pool for the chatbot market, according to the market analysis.
Chatbot Market Analysis – Segmental Overview
The chatbot market is segmented on the basis of component, deployment, usage, and end user. Based on component, the chatbot market is segmented into solutions and services. Based on deployment, the chatbot market is categorized into on-premise and cloud. By usage, the chatbot market is segmented into website, contact centers, social media, mobile platform. On the basis of end user, the chatbot market is divided into education, retail & e-commerce, BFSI, healthcare, travel & tourism, and others. On the basis of geography, the chatbot market size is primarily segregated into North America, Europe, Asia Pacific (APAC), the Middle East & Africa (MEA), and South & Central America.
Deployment-Based Market Insights
On the basis of deployment, the chatbot market is segmented into the cloud and on-premise. The cloud segment of deployment is expected to lead the chatbot market during the forecast period. The segmental rise is majorly driven by the increase in investment from the prominent players for the development of bot technology that is based on cognitive & AI systems. The cloud-based chatbots handle various confidential business information such as employees’ social security numbers, client contact details, accounting & invoices, supply chain management, and other business-related data. Further, the increasing trend of cloud-based natural language intelligent bots, including Alexa, Google Assistant, and Siri, is likely to drive the growth of the chatbots market during the forecast period.
The on-premise segment is expected to rise with decent CAGR during the upcoming years. SMEs prefer affordable solutions by implementing on-premise solutions in their business which would be beneficial for the growth of the chatbot market. The on-premises services provide organizations to automate the process of their business while assisting in recommending solutions to users. Virtual assistants are rising due to machine learning, deep neural networks, and other technological advancements in artificial intelligence. Chatbots and smart speakers are used in multiple applications across various end-user industries, such as BFSI, retail, healthcare, and Travel & Tourism, etc. Chatbot platform helps reduce dependency on vendors by providing sufficient space for customization along with monitoring data access and usage closely.
Players operating in the chatbot market are mainly focused on the development of advanced and efficient products. Chatbot market companies are implementing various strategies to match the technological advancements in the market. Amazon Web Services; Artificial Solutions; Creative Virtual Pvt. Ltd.; CX Company; eGain Corporation; IBM Corporation; INBENTA TECHNOLOGIES INC; Microsoft; Nuance Communications, Inc.; and Verint Systems Inc. are a few chatbot market-leading players.
- In 2021, IBM Corporation announced that it is creating AI-powered chatbots in collaboration with UNSW Business School that would solve a real-world problem for the markets.
- In 2021, Microsoft Corporation filed a patent which increased the intriguing possibility of technologically reincarnating people as a chatbot. Chatbots will use conversations and materials from a large sample of users.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Component, Deployment, Usage, and End User
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
US, Canada, Mexico, UK, Germany, Spain, Italy, France, India, China, Japan, South Korea, Australia, UAE, Saudi Arabia, South Africa, Brazil, Argentina
1. INTRODUCTION
1.1 Scope of the Study
1.2 The Insight partners research report guidance
1.3 market segmentation
1.3.1 Chatbot Market – By Component
1.3.2 Chatbot Market – By Deployment
1.3.3 Chatbot Market – By Usage
1.3.4 Chatbot Market – By End-User
1.3.5 Chatbot Market – By Geography
2. key takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Chatbot market landscape
4.1 market overview
4.2 Ecosystem Analysis
4.3 pest analysis
5. Chatbot market – key industry dynamics
5.1.1 Integrating artificial intelligence with chatbots are having a significant impact on market growth
5.1.2 Increasing demand of virtual assistance
5.2 Restraints
5.2.1 Data security and privacy concerns
5.3 Opportunity:
5.3.1 Introduction of Natural Language Programming (NLP) to chatbots are huge opportunity of chatbots vendors
5.4 Future Trends:
5.4.1 Increasing trend of speech enabled chatbots
5.5 IMPACT ANALYSIS
6. Chatbot – global market analysis
6.1 Global Chatbot Market Overview
6.2 Global Chatbot market Forecast and Analysis
6.3 MARKET POSITIONING/ MARKET SHARE
7. Global Chatbot Analysis – By Component
7.1 Overview
7.2 Global Chatbot Breakdown, By Component, 2018 & 2027
7.3 SOLUTION
7.3.1 Overview
7.3.2 Global Solution Revenue and Forecasts to 2027 (US$ Mn)
7.4 Services
7.4.1 Overview
7.4.2 Global Services Market Revenue and Forecasts to 2027 (US$ Mn)
8. Chatbot market revenue and forecasts to 2027 – Deployment
8.1 Overview
8.2 Chatbot market Breakdown, By Deployment, 2018 & 2027
8.3 On-premise
8.3.1 Overview
8.3.2 On-premise Market Revenue and Forecasts to 2027 (US$ Mn)
8.4 Cloud
8.4.1 Overview
8.4.2 Cloud Market Revenue and Forecasts to 2027 (US$ Mn)
9. Chatbot market revenue and forecasts to 2027 – Usage
9.1 Overview
9.2 Chatbot MARKET Breakdown, By Usage, 2018 & 2027
9.3 Website MARKET
9.3.1 Overview
9.3.2 Website Market Revenue and Forecasts to 2027 (US$ Mn)
9.4 Contact Centers MARKET
9.4.1 Overview
9.4.2 Contact Centres Market Revenue and Forecasts to 2027 (US$ Mn)
9.5 Social Media MARKET
9.5.1 Overview
9.5.2 Social Media Market Revenue and Forecasts to 2027 (US$ Mn)
9.6 Mobile Platform MARKET
9.6.1 Overview
9.6.2 Mobile Platform Market Revenue and Forecasts to 2027 (US$ Mn)
10. Chatbot market revenue and forecasts to 2027 – end-user
10.1 Overview
10.2 Chatbot MARKET Breakdown, By end-user, 2018 & 2027
10.3 retail & e-commerce
10.3.1 Overview
10.3.2 Retail & E-commerce Market Revenue and Forecasts to 2027 (US$ Mn)
10.4 bfsi
10.4.1 Overview
10.4.2 BFSI Market Revenue and Forecasts to 2027 (US$ Mn)
10.5 healthcare
10.5.1 Overview
10.5.2 Healthcare Market Revenue and Forecasts to 2027 (US$ Mn)
10.6 travel & tourism
10.6.1 Overview
10.6.2 Travel & Tourism Platform Market Revenue and Forecasts to 2027 (US$ Mn)
10.7 others
10.7.1 Overview
10.7.2 Others Platform Market Revenue and Forecasts to 2027 (US$ Mn)
11. chatbot market – Geographical Analysis
11.1 Overview
11.2 North America Chatbot Market Revenue and Forecasts to 2027
11.2.1 North America Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.2.2 North America Chatbot Market Breakdown by Component
11.2.3 North America Chatbot Market Breakdown by Deployment
11.2.4 North America Chatbot Market Breakdown by Usage
11.2.5 North America Chatbot Market Breakdown by End-user
11.2.6 North America Chatbot Market Breakdown, by Key Countries
11.2.6.1 U.S. Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.2.6.1.1 U.S Chatbot Market Breakdown by Component
11.2.6.1.2 U.S. Chatbot Market Breakdown by Deployment
11.2.6.1.3 U.S. Chatbot Market Breakdown by Usage
11.2.6.1.4 U.S. Chatbot Market Breakdown by End-user
11.2.6.2 Canada Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.2.6.2.1 Canada Chatbot Market Breakdown by Component
11.2.6.2.2 Canada Chatbot Market Breakdown by Deployment
11.2.6.2.3 Canada Chatbot Market Breakdown by Usage
11.2.6.2.4 Canada Chatbot Market Breakdown by End-user
11.2.6.3 Mexico Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.2.6.3.1 Mexico Chatbot Market Breakdown by Component
11.2.6.3.2 Mexico Chatbot Market Breakdown by Deployment
11.2.6.3.3 Mexico Chatbot Market Breakdown by Usage
11.2.6.3.4 Mexico Chatbot Market Breakdown by End-user
11.3 Europe Chatbot Market Revenue and Forecasts to 2027
11.3.1 Europe Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.2 Europe Chatbot Market Breakdown by Component
11.3.3 Europe Chatbot Market Breakdown by Deployment
11.3.4 Europe Chatbot Market Breakdown by Usage
11.3.5 Europe Chatbot Market Breakdown by End-user
11.3.6 Europe Chatbot Market Breakdown, by Key Countries
11.3.6.1 UK Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.3.6.1.1 UK Chatbot Market Breakdown by Component
11.3.6.1.2 UK Chatbot Market Breakdown by Deployment
11.3.6.1.3 UK Chatbot Market Breakdown by Usage
11.3.6.1.4 UK Chatbot Market Breakdown by End-user
11.3.6.2 Germany Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.3.6.2.1 Germany Chatbot Market Breakdown by Component
11.3.6.2.2 Germany Chatbot Market Breakdown by Deployment
11.3.6.2.3 Germany Chatbot Market Breakdown by Usage
11.3.6.2.4 Germany Chatbot Market Breakdown by End-user
11.3.6.3 France Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.3.1 France Chatbot Market Breakdown by Component
11.3.6.3.2 France Chatbot Market Breakdown by Deployment
11.3.6.3.3 France Chatbot Market Breakdown by Usage
11.3.6.3.4 France Chatbot Market Breakdown by End-user
11.3.6.4 Italy Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.4.1 Italy Chatbot Market Breakdown by Component
11.3.6.4.2 Italy Chatbot Market Breakdown by Deployment
11.3.6.4.3 Italy Chatbot Market Breakdown by Usage
11.3.6.4.4 Italy Chatbot Market Breakdown by End-user
11.3.6.5 Russia Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.3.6.5.1 Russia Chatbot Market Breakdown by Component
11.3.6.5.2 Russia Chatbot Market Breakdown by Deployment
11.3.6.5.3 Russia Chatbot Market Breakdown by Usage
11.3.6.5.4 Russia Chatbot Market Breakdown by End-user
11.3.6.6 Rest of Europe Chatbot Market Revenue and Forecasts to 2027
(US$ Mn)
11.3.6.6.1 Rest of Europe Chatbot Market Breakdown by Component
11.3.6.6.2 Rest of Europe Chatbot Market Breakdown by Deployment
11.3.6.6.3 Rest of Europe Chatbot Market Breakdown by Usage
11.3.6.6.4 Rest of Europe Chatbot Market Breakdown by End-user
11.4 Asia-Pacific Chatbot Market Revenue and Forecasts to 2027
11.4.1 Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.2 Asia-Pacific Chatbot Market Breakdown by Component
11.4.3 Asia-Pacific Chatbot Market Breakdown by Deployment
11.4.4 Asia-Pacific Chatbot Market Breakdown by Usage
11.4.5 Asia-Pacific Chatbot Market Breakdown by End-user
11.4.6 Asia-Pacific Chatbot Market Breakdown, by Key Countries
11.4.6.1 China Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.4.6.1.1 China Chatbot Market Breakdown by Component
11.4.6.1.2 Chsina Chatbot Market Breakdown by Deployment
11.4.6.1.3 China Chatbot Market Breakdown by Usage
11.4.6.1.4 China Chatbot Market Breakdown by End-user
11.4.6.2 Japan Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.4.6.2.1 Japan Chatbot Market Breakdown by Component
11.4.6.2.2 Japan Chatbot Market Breakdown by Deployment
11.4.6.2.3 Japan Chatbot Market Breakdown by Usage
11.4.6.2.4 Japan Chatbot Market Breakdown by End-user
11.4.6.3 India Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.3.1 India Chatbot Market Breakdown by Component
11.4.6.3.2 India Chatbot Market Breakdown by Deployment
11.4.6.3.3 India Chatbot Market Breakdown by Usage
11.4.6.3.4 India Chatbot Market Breakdown by End-user
11.4.6.4 South Korea Chatbot Market Revenue and Forecasts to 2027
(US$ Mn)
11.4.6.4.1 South Korea Chatbot Market Breakdown by Component
11.4.6.4.2 South Korea Chatbot Market Breakdown by Deployment
11.4.6.4.3 South Korea Chatbot Market Breakdown by Usage
11.4.6.4.4 South Korea Chatbot Market Breakdown by End-user
11.4.6.5 Australia Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.5.1 Australia Chatbot Market Breakdown by Component
11.4.6.5.2 Australia Chatbot Market Breakdown by Deployment
11.4.6.5.3 Australia Chatbot Market Breakdown by Usage
11.4.6.5.4 Australia Chatbot Market Breakdown by End-user
11.4.6.6 Rest of Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.4.6.6.1 Rest of Asia-Pacific Chatbot Market Breakdown by Component
11.4.6.6.2 Rest of Asia-Pacific Chatbot Market Breakdown by Deployment
11.4.6.6.3 Rest of Asia-Pacific Chatbot Market Breakdown by Usage
11.4.6.6.4 Rest of Asia-Pacific Chatbot Market Breakdown by End-user
11.5 MIddle East & Africa Chatbot Market Revenue and Forecasts to 2027
11.5.1 Middle East & Africa Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.5.2 Middle East & Africa Chatbot Market Breakdown by Component
11.5.3 Middle East & Africa Chatbot Market Breakdown by Deployment
11.5.4 Middle East & Africa Chatbot Market Breakdown by Usage
11.5.5 Middle East & Africa Chatbot Market Breakdown by End-user
11.5.6 Middle East & Africa Chatbot Market Breakdown, by Key Countries
11.5.6.1 Saudi Arabia Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.1.1 Saudi Arabia Chatbot Market Breakdown by Component
11.5.6.1.2 Saudi Arabia Chatbot Market Breakdown by Deployment
11.5.6.1.3 Saudi Arabia Chatbot Market Breakdown by Usage
11.5.6.1.4 Saudi Arabia Chatbot Market Breakdown by End-user
11.5.6.2 UAE Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.2.1 UAE Chatbot Market Breakdown by Component
11.5.6.2.2 UAE Chatbot Market Breakdown by Deployment
11.5.6.2.3 UAE Chatbot Market Breakdown by Usage
11.5.6.2.4 UAE Chatbot Market Breakdown by End-user
11.5.6.3 South Africa Chatbot Market Revenue and Forecasts to 2027
(US$ MN)
11.5.6.3.1 South Africa Chatbot Market Breakdown by Component
11.5.6.3.2 South Africa Chatbot Market Breakdown by Deployment
11.5.6.3.3 South Africa Chatbot Market Breakdown by Usage
11.5.6.3.4 South Africa Chatbot Market Breakdown by End-user
11.5.6.4 Rest of Middle East & Africa Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.5.6.4.1 Rest of Middle East & Africa Chatbot Market Breakdown by Component
11.5.6.4.2 REST OF MIDDLE EAST & AFRICA Chatbot Market Breakdown by Deployment
11.5.6.4.3 Rest of Middle East & Africa Chatbot Market Breakdown by Usage
11.5.6.4.4 Rest of Middle East & Africa Chatbot Market Breakdown by End-user
11.6 South America Chatbot Market Revenue and Forecasts to 2027
11.6.1 South America Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
11.6.2 South America Chatbot Market Breakdown by Component
11.6.3 South America Chatbot Market Breakdown by Deployment
11.6.4 South America Chatbot Market Breakdown by Usage
11.6.5 South America Chatbot Market Breakdown by End-user
11.6.6 South America Chatbot Market Breakdown, by Key Countries
11.6.6.1 Brazil Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.6.6.1.1 Brazil Chatbot Market Breakdown by Component
11.6.6.1.2 Brazil Chatbot Market Breakdown by Deployment
11.6.6.1.3 Brazil Chatbot Market Breakdown by Usage
11.6.6.1.4 Brazil Chatbot Market Breakdown by End-user
11.6.6.2 Argentina Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.6.6.2.1 Argentina Chatbot Market Breakdown by Component
11.6.6.2.2 Argentina Chatbot Market Breakdown by Deployment
11.6.6.2.3 Argentina Chatbot Market Breakdown by Usage
11.6.6.2.4 Argentina Chatbot Market Breakdown by End-user
11.6.6.3 Rest of South America Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
11.6.6.3.1 REST OF SOUTH AMERICA Chatbot Market Breakdown by Component
11.6.6.3.2 Rest of South America Chatbot Market Breakdown by Deployment
11.6.6.3.3 Rest of South America Chatbot Market Breakdown by Usage
11.6.6.3.4 Rest of South America Chatbot Market Breakdown by End-user
12. Industry Landscape
12.1 Market Initiative
12.2 Merger and Acquisition
12.3 New Development
13. Company profiles
13.1 Amazon.com, Inc.
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Artificial Solutions
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Creative Virtual Ltd.
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Cx company
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Financial Overview
13.4.4 SWOT Analysis
13.4.5 Key Developments
13.5 egain corporation
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 International Business Machines Corporation
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Inbenta Technologies Inc.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 MICROSOFT CORPORATION
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Financial Overview
13.8.4 SWOT Analysis
13.8.5 Key Developments
13.9 Nuance Communications, Inc.
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Verint Systems Inc.
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
14. Appendix
14.1 about the insight partners
14.2 glossary
14.3 Methodology
14.3.1 Coverage
14.3.2 Secondary Research
14.3.3 Primary Research
list of tables
TABLE 1.Global Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
TABLE 2.North America Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 3.North America Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 4.North America Chatbot Market Revenue and Forecasts to 2027 – By usage (US$ Mn)
TABLE 5.North America Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 6.U.S. Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 7.U.S. Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 8.U.S. Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 9.U.S. Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 10. CANADA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 11. CANADA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 12. CANADA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 13. CANADA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 14. MEXICO Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 15. MEXICO Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 16. MEXICO Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 17. MEXICO Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 18. Europe Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 19. Europe Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 20. Europe Chatbot Market Revenue and Forecasts to 2027 – By usage (US$ Mn)
TABLE 21. Europe Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 22. UK Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 23. UK Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 24. UK Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 25. UK Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 26. GERMANY Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 27. GERMANY Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 28. GERMANY Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 29. GERMANY Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 30. FRANCE Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 31. FRANCE Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 32. FRANCE Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 33. FRANCE Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 34. ITALY Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 35. ITALY Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 36. ITALY Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 37. ITALY Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 38. RUSSIA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 39. RUSSIA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 40. RUSSIA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 41. RUSSIA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 42. REST OF EUROPE Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 43. REST OF EUROPE Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 44. REST OF EUROPE Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 45. REST OF EUROPE Chatbot Market Revenue and Forecasts to 2027 –By end-user (US$ Mn)
TABLE 46. Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 47. Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 48. Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 – By usage (US$ Mn)
TABLE 49. Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 50. CHINA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 51. CHINA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 52. CHINA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 53. CHINA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 54. JAPAN Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 55. JAPAN Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 56. JAPAN Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 57. JAPAN Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 58. INDIA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 59. INDIA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 60. INDIA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 61. INDIA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 62. SOUTH KOREA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 63. SOUTH KOREA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 64. SOUTH KOREA Chatbot Market Revenue and Forecasts to 2027 –By Usage (US$ Mn)
TABLE 65. SOUTH KOREA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 66. AUSTRALIA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 67. AUSTRALIA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 68. AUSTRALIA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 69. AUSTRALIA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 70. REST OF ASIA-PACIFIC Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 71. REST OF ASIA-PACIFIC Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 72. REST OF ASIA-PACIFIC Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 73. REST OF ASIA-PACIFIC Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 74. MIddle East & Africa Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 75. MIddle East & Africa Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 76. MIddle East & Africa Chatbot Market Revenue and Forecasts to 2027 – By usage (US$ Mn)
TABLE 77. MIddle East & Africa Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 78. SAUDI ARABIA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 79. SAUDI ARABIA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 80. SAUDI ARABIA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 81. SAUDI ARABIA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 82. UAE Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 83. UAE Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 84. UAE Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 85. UAE Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 86. SOUTH AFRICA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 87. SOUTH AFRICA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 88. SOUTH AFRICA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 89. SOUTH AFRICA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 90. REST OF MIDDLE EAST & AFRICA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 91. REST OF MIDDLE EAST & AFRICA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 92. REST OF MIDDLE EAST & AFRICA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 93. REST OF MIDDLE EAST & AFRICA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 94. South America Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 95. South America Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 96. South America Chatbot Market Revenue and Forecasts to 2027 – By usage (US$ Mn)
TABLE 97. South America Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 98. BRAZIL Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 99. BRAZIL Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 100. BRAZIL Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 101. BRAZIL Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 102. ARGENTINA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 103. ARGENTINA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 104. ARGENTINA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 105. ARGENTINA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 106. REST OF SOUTH AMERICA Chatbot Market Revenue and Forecasts to 2027 – By Component (US$ Mn)
TABLE 107. REST OF SOUTH AMERICA Chatbot Market Revenue and Forecasts to 2027 – By Deployment (US$ Mn)
TABLE 108. REST OF SOUTH AMERICA Chatbot Market Revenue and Forecasts to 2027 – By Usage (US$ Mn)
TABLE 109. REST OF SOUTH AMERICA Chatbot Market Revenue and Forecasts to 2027 – By end-user (US$ Mn)
TABLE 110. Glossary of terms, Chatbot market
list of figures
FIGURE 1.Chatbot market segmentation
FIGURE 2.Chatbot market segmentation – BY Region
FIGURE 3.Asia pacific Chatbot Market Breakdown by DEPLOYMENT, 2018 & 2027 (%)
FIGURE 4.Chatbot – ecosystem analysis
FIGURE 5.north america – pest analysis
FIGURE 6.europe – pest analysis
FIGURE 7.asia pacific – pest analysis
FIGURE 8.middle east and africa – pest analysis
FIGURE 9.south america – pest analysis
FIGURE 10. Impact analysis
FIGURE 11. Global Chatbot Market
FIGURE 12. Global Chatbot Market Forecast and Analysis, (US$ Mn)
FIGURE 13. Global Chatbot Breakdown By Component, 2018 & 2027 (%)
FIGURE 14. Global SOLUTION Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 15. Global Services Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 16. Chatbot market Breakdown, By Deployment, 2018 & 2027 (%)
FIGURE 17. Global On-premise market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 18. Global Cloud market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 19. Chatbot Market Breakdown, By Usage, 2018 & 2027 (%)
FIGURE 20. Website Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 21. Contact Centers Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 22. Social Media Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 23. Mobile Platform Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 24. Chatbot Market Breakdown, By end-user, 2018 & 2027 (%)
FIGURE 25. Retail & E-commerce Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 26. BFSI Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 27. Healthcare Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 28. Travel & TOurism Platform Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 29. others Platform Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 30. Chatbot Market, Global Breakdown by Regions, 2018 & 2027 (%)
FIGURE 31. North America Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 32. North America Chatbot Market Breakdown by Component, 2018 & 2027 (%)
FIGURE 33. North America Chatbot Market Breakdown by Deployment, 2018 & 2027 (%)
FIGURE 34. North America Chatbot Market Breakdown by Usage, 2018 & 2027 (%)
FIGURE 35. North America Chatbot Market Breakdown by End-user, 2018 & 2027 (%)
FIGURE 36. North America Chatbot Market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 37. U.S. Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 38. CANADA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 39. MEXICO Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 40. Europe Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 41. Europe Chatbot Market Breakdown by Component, 2018 & 2027 (%)
FIGURE 42. Europe Chatbot Market Breakdown by Deployment, 2018 & 2027 (%)
FIGURE 43. Europe Chatbot Market Breakdown by Usage, 2018 & 2027 (%)
FIGURE 44. Europe Chatbot Market Breakdown by End-user, 2018 & 2027 (%)
FIGURE 45. Europe Chatbot Market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 46. UK Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 47. GERMANY Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 48. FRANCE Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 49. ITALY Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 50. RUSSIA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 51. REST OF EUROPE Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 52. Asia-Pacific Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 53. Asia-Pacific Chatbot Market Breakdown by Component, 2018 & 2027 (%)
FIGURE 54. Asia-Pacific Chatbot Market Breakdown by Deployment, 2018 & 2027 (%)
FIGURE 55. Asia-Pacific Chatbot Market Breakdown by Usage, 2018 & 2027 (%)
FIGURE 56. Asia-Pacific Chatbot Market Breakdown by End-user, 2018 & 2027 (%)
FIGURE 57. Asia-Pacific Chatbot Market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 58. CHINA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 59. JAPAN Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 60. INDIA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 61. SOUTH KOREA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 62. AUSTRALIA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 63. REST OF ASIA-PACIFIC Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 64. MIddle East & Africa Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 65. MIddle East & Africa Chatbot Market Breakdown by Component, 2018 & 2027 (%)
FIGURE 66. MIddle East & Africa Chatbot Market Breakdown by Deployment, 2018 & 2027 (%)
FIGURE 67. MIddle East & Africa Chatbot Market Breakdown by Usage, 2018 & 2027 (%)
FIGURE 68. MIddle East & Africa Chatbot Market Breakdown by End-user, 2018 & 2027 (%)
FIGURE 69. MIddle East & Africa Chatbot Market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 70. SAUDI ARABIA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 71. UAE Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 72. SOUTH AFRICA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 73. REST OF MIDDLE EAST & AFRICA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 74. South America Chatbot Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 75. South America Chatbot Market Breakdown by Component, 2018 & 2027 (%)
FIGURE 76. South America Chatbot Market Breakdown by Deployment, 2018 & 2027 (%)
FIGURE 77. South America Chatbot Market Breakdown by Usage, 2018 & 2027 (%)
FIGURE 78. South America Chatbot Market Breakdown by End-user, 2018 & 2027 (%)
FIGURE 79. South America Chatbot Market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 80. BRAZIL Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 81. ARGENTINA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 82. REST OF SOUTH AMERICA Chatbot Market Revenue and Forecasts to 2027 (US$ MN)
The List of Companies - Chatbot Market
- Amazon Web Services
- Artificial Solutions
- Creative Virtual Pvt. Ltd.
- CX Company
- eGain Corporation
- IBM Corporation
- INBENTA TECHNOLOGIES INC
- Microsoft
- Nuance Communications, Inc.
- Verint Systems Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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