Wholesale Voice Carrier Market Size Report - Growth & Forecast 2028

Wholesale Voice Carrier Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Service (Voice Termination, Interconnect Billing, and Fraud Management), Transmission Network (Owned Network and Leased Network), and Technology (VoIP and Traditional Switching)

  • Report Code : TIPRE00015760
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 165
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[Research Report] The wholesale voice carrier market is expected to grow from US$ 23,139.03 million in 2021 to US$ 31,754.36 million by 2028; it is estimated to grow at a CAGR of 4.6% during 2021–2028.

Analyst Perspective:

The wholesale voice carrier market is an integral part of the telecommunications industry, serving as a crucial link between service providers and facilitating the global exchange of voice traffic. Wholesale voice carriers act as intermediaries, enabling the efficient routing of voice calls between different telecommunication networks. Wholesale voice carriers specialize in the wholesale voice business, offering voice termination services to telecommunication service providers, including mobile operators, fixed-line operators, and other voice service providers. These carriers establish extensive networks and interconnections with operators worldwide, allowing them to efficiently handle large volumes of voice traffic. International Telecommunication wholesale voice providers play a pivotal role in connecting disparate networks and ensuring seamless communication across borders. They leverage their network infrastructure and expertise to offer their customers reliable and cost-effective voice termination services. These providers cater to traditional circuit-switched voice calls and Voice over Internet Protocol (VoIP) traffic. The voice market is dynamic and highly competitive, with numerous wholesale voice carriers vying for market share. Key players in this space include international carriers, regional players, and specialized voice providers. They compete on factors such as network coverage, quality of service, pricing, and value-added services. The international wholesale voice carrier market faces several challenges and opportunities as technology evolves. The shift from traditional circuit-switched networks to IP-based infrastructure has resulted in the convergence of voice and data services, driving the demand for innovative solutions. International Wholesale companies are adapting to this changing landscape by expanding their service portfolios to include voice termination and value-added services such as fraud management, revenue assurance, and analytics. Additionally, the emergence of new communication technologies like 5G and the Internet of Things (IoT) presents new opportunities for wholesale voice carriers. These technologies are expected to generate significant voice traffic, creating a demand for reliable voice termination services and efficient network interconnections.

Market Overview:

The growing demand for dependable and cutting-edge communication solutions across a range of end-use sectors will probably contribute to the growth of the international wholesale voice carrier market. Additionally, as more and more businesses move towards globalization, the telecommunication network sector has dramatically increased. International business calling solutions are expanding quickly as communicating with foreign investors, contractors, and clients has become easier and faster. The use of voice carrier services is also rising due to quick communication and logistic network developments. International Whole Voice Carrier plays a crucial role in the telecommunications industry, specializing in providing wholesale voice services to the global clients. This international wholesale is a crucial link between various international carriers, facilitating seamless call termination and ensuring high-quality voice connections. With competitive wholesale call termination rates, international whole voice carrier offers cost-effective solutions to businesses and service providers, enabling them to expand their global reach and enhance their communication capabilities. By leveraging advanced technology and a robust network, this carrier delivers exceptional voice services that meet the demands of today's interconnected world.

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Wholesale Voice Carrier Market: Strategic Insights

Wholesale Voice Carrier Market

  • CAGR (2021 - 2028)
  • Market Size 2021
    US$ 23.14 Billion
  • Market Size 2028
    US$ 31.75 Billion

Market Dynamics

  • Rising Penetration of VoIP Call Services
  • Increasing Focus Towards the Low- price Solution Offering
  • Restructuring of the Service Models
  • Rising Development in Network Services

Key Players

  • AT&T Inc.
  • BT Group
  • IDT Corporation
  • Tata Communication
  • Lumen Technologies

Regional Overview

  • North America
  • Europe
  • Asia-Pacific
  • South and Central America
  • Middle East and Africa

Market Segmentation

  • Voice Termination
  • Interconnect Billing
  • Fraud Management
Transmission Network
  • Owned Network and Leased Network
  • VoIP and Traditional Switching
  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.

Market Driver:

Surge in The Utilization of Network-Based Voice Calling Services and Applications to Drive Growth of international Wholesale Voice Carrier Market

The surge in the utilization of network-based voice calling services and applications has significantly contributed to the growth of international wholesale voice carriers market. Network-based voice calling services and applications, such as Voice over IP (VoIP) and mobile applications, have gained immense popularity due to their cost-effectiveness, convenience, and flexibility. Wholesale voice carriers play a pivotal role in facilitating the exchange of voice traffic between different networks, including traditional telephony and IP-based networks. As the demand for network-based voice calling services increases, the need for reliable and efficient voice termination services provided by wholesale carriers becomes crucial. Firstly, the growth of VoIP services has been a major driver for the wholesale voice carrier market. VoIP allows voice communication to be transmitted over IP networks, bypassing traditional telephone networks. This technology has revolutionized voice communication, providing cost-effective and feature-rich alternatives to traditional telephony services. Wholesale voice providers enable VoIP service providers to connect their networks with other domestic and international networks, ensuring seamless communication and global connectivity. The surge in the utilization of VoIP services has created a significant demand for wholesale voice carrier services to support the transmission of VoIP traffic across networks. Additionally, the rise of mobile applications that offer voice calling functionality has contributed to the growth of the wholesale voice carrier market. Many mobile applications, such as voice calling apps and over-the-top (OTT) services, utilize network-based voice calling to enable voice communication over the Internet. Wholesale voice carriers are critical in connecting these applications with traditional telephony or IP-based networks. By providing the necessary infrastructure and interconnection services, wholesale voice carriers enable these applications to offer voice-calling capabilities to their users. The increasing adoption of mobile applications for voice calling has thus fueled the demand for wholesale voice carrier services. Moreover, network-based voice calling services and applications often require reliable, high-quality voice termination services to ensure excellent call quality and connectivity. Wholesale voice carriers specialize in efficiently routing voice traffic, optimizing call quality, and providing redundancy measures to avoid service disruptions. Their expertise in handling large volumes of voice traffic and robust infrastructure make them ideal partners for network-based voice calling services and applications, driving the market growth of wholesale voice carriers.

Segmental Analysis:

  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.

Based on transmission network, the wholesale voice carrier market is bifurcated into:

  1. Owned network
  2. Leased network

The leased network segment held the largest share of the wholesale voice carrier market in 2020 and is anticipated to register the highest CAGR in the market during the forecast period. The leased network segment dominates the wholesale voice carrier market. Wholesale voice carriers lease network infrastructure and connectivity services to transmit and terminate voice traffic efficiently. This segment offers scalability, extensive network reach, cost efficiencies, and flexibility to wholesale voice carriers. Leased networks enable carriers to expand their capacity, provide global connectivity, optimize costs, and adapt to changing market demands. By leveraging leased networks, wholesale voice carriers can focus on their core competencies and enhance service delivery, driving their market dominance.

Segmental Analysis:
  • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.

Regional Analysis:

The Asia Pacific Wholesale Voice Carrier market was valued at US$ 7.27 billion in 2021 and is projected to reach US$ 10.22 billion by 2028; it is expected to grow at a CAGR of 5.0% during the forecast period. The Asia Pacific region has emerged as the dominant force in the international wholesale voice carrier market. Several key factors have contributed to the region's market dominance and ability to hold the largest share. The Asia Pacific region has experienced rapid economic growth and urbanization, significantly increasing telecommunications activities. This growth has been fueled by the region's large population, expanding middle class, and increasing adoption of mobile and internet technologies. The rising demand for voice communication services, both domestically and internationally, has propelled the need for wholesale voice carrier services, leading to the region's market dominance. Countries such as China, India, Japan, and South Korea have witnessed significant telecommunications infrastructure and services advancements. These markets have a high volume of voice traffic and a diverse range of industries heavily relying on voice communication services. Wholesale voice carriers in the region cater to the demands of these markets, providing efficient voice termination services and supporting the connectivity requirements of service providers. Governments and industry players in countries like China and India have made significant commitments to expand their telecommunications networks, improve internet connectivity, and promote digital transformation. These investments have created a strong foundation for the growth of wholesale voice carrier services, enabling the region to satisfy the increasing demand for voice communication and interconnectivity. Furthermore, a highly competitive telecommunications landscape characterizes the Asia Pacific region. This intense competition has driven the development of advanced network infrastructure, enhanced service offerings, and competitive pricing models. Wholesale voice carriers in the region continually strive to provide high-quality voice termination services, efficient call routing, and reliable connectivity to meet the diverse needs of customers in the Asia Pacific market. Moreover, the region's cultural and economic ties with other parts of the world contribute to its dominance in the wholesale voice carrier market. The Asia Pacific region has strong trade relationships and business connections with North America, Europe, and other regions, leading to significant international voice traffic. Wholesale voice carriers in the region play a crucial role in facilitating the exchange of voice traffic between these regions, leveraging their extensive network coverage and interconnection capabilities.

Key Player Analysis:

The Wholesale Voice Carrier market analysis consists of the players such as AT&T Inc., BICS SA/NA, BT Group, DEUTSCHE TELEKOM AG, IDT Corporation, Tata Communication, TELEFÓNICA S.A., Lumen Technologies, VERIZON COMMUNICATIONS, INC., and ORANGE S.A. Among the various players in the international wholesale voice carrier Lumen Technologies and Tata Communication are one of the top players owing to the diversified product portfolio offered.

Recent Developments: 

Inorganic and organic strategies such as mergers and acquisitions are highly adopted by companies in the international wholesale voice carrier market. A few recent key market developments are listed below: 

  • In July 2020, Tata communication received Type B telecom license in Saudi Arabia, which enables the company to provide Internet Service Provider (ISP) and other related telecom services to enterprises.
  • In June 2020, Deutsche Telekom AG collaborated with Orange International Carriers on POC (proofs of concept) to enhance IPX services.

Wholesale Voice Carrier Market Report Scope

Report Attribute Details
Market size in 2021 US$ 23.14 Billion
Market Size by 2028 US$ 31.75 Billion
Global CAGR (2021 - 2028) 4.6%
Historical Data 2019-2020
Forecast period 2022-2028
Segments Covered By Service
  • Voice Termination
  • Interconnect Billing
  • Fraud Management
By Transmission Network
  • Owned Network and Leased Network
By Technology
  • VoIP and Traditional Switching
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • AT&T Inc.
  • BT Group
  • IDT Corporation
  • Tata Communication
  • Lumen Technologies
    • Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
    Report Coverage
    Report Coverage

    Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

    Segment Covered
    Segment Covered

    Service, Transmission Network, and Technology

    Regional Scope
    Regional Scope

    North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

    Country Scope
    Country Scope

    Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States

    Frequently Asked Questions

    What are key market opportunities for wholesale voice carrier market?

    Internet services propel the growth of digitalization in global market. The adoption of digital technologies is rising the demand for high-speed network connectivity solutions. Network operators, service providers, and wholesalers are upgrading the systems to facilitate consumers with high-speed connectivity. Rising number of network connecting devices such as smartphones and laptops; increasing competition in telecommunications network industry; and emergence of 5G, VOLTE, and LTE services that offer high-speed network services to enhance user experience and connectivity support the growth of the VoIP market. For instance, in November, 2020, Smart communication in Filipins rolled out VoLTE, IP-based carrier-grade voice service for customers to provide uninterrupted mobile data and services. Similarly, Huawei Company announced its initiative to build a future-oriented 4G Foundation for customers to maximize the network value.
    5G in developed nations such as the US, the UK, South Korea and developing country such as China with rising adoption is boosting the internet services. IP-based services market is growing at a significant rate, which ultimately increasing the customer base for VoIP-based voices services network. According to the Cisco, 5G speed will offer 13 times higher speed than average mobile connection and will help the internet service market. The companies such as AT&T is already offering the 5G services in the US across 21 cities and will soon provide service for the whole nation. Such rising internet services through developments such as 5G, 4G, VoLTE, and LTE is offering lucrative opportunity for market players that offer IP-based voice services.

    Which service is expected to dominate the market in the forecast period?

    The global wholesale voice carrier market was dominated by the voice termination segment with market share of 66.2% in 2020. Business having high requirement for international calling such as call centers, SMEs, and other administrators are compelling the growth of voice termination. Rising telecommunication infrastructure in developing countries is augmenting the market growth. In February, 2020, My Country Mobile announced the new growth strategy for Indian market by building new technology for wholesale voice termination services. Also, the expansion of companies in developed countries such as TransWorld Holdings Inc. which acquired PTGI International Carrier Services, Inc., a provider of wholesale telecommunications services is also propelling the market growth.

    Which region has dominated the wholesale voice carrier market in 2020?

    In 2020, Europe led the market with a substantial revenue share, followed by North America and APAC. Asia Pacific is a prospective market for wholesale voice carrier market players.

    Which are the major companies operating in the wholesale voice carrier market?

    The major companies in wholesale voice carrier includes AT&T Inc., DEUTSCHE TELEKOM AG, Tata Communication, TELEFÓNICA S.A., and IDT Corporation.

    Which technology is expected to dominate the market in the forecast period?

    Based on technology, the wholesale voice carrier market is bifurcated into VoIP and traditional switching. In 2020, the VoIP segment accounted for a larger share in the market.

    What are key driving factors behind wholesale voice carrier market growth?

    Change in telecommunication network system is inevitable, as technology is evolving at rapid rate with increasing competition in the market for improving the service quality. Customers always adopt services that offer greater benefits at low cost; similarly, voice over Internet Protocol (VoIP) offers enhanced benefits for voice termination over traditional call switch circuit. VoIP service has improvised the international voice communication by reducing call charges to almost zero, which were otherwise charged exorbitantly over traditional call switch. Also, strong infrastructure development to support internet growth has helped VoIP increase its market footprint. Various supporting factors such as faster internet service, low cost, and rise in VoIP systems accelerate the VoIP technology segment growth.
    A recent survey by i3forum highlighted the growth of the VoIP over traditional method, resulting VoIP accounts almost for more than 50% of total International Long Distance (ILD) traffic. Such a significant growth of VoIP is carried out through the unique benefits offered by the service. Increasing knowledge of customers and emerging infrastructure development in global market are the factors supporting the growth of the IoT market, thereby driving the adoption of VoIP services.

    The List of Companies - Wholesale Voice Carrier Market

    1. AT&T Inc.
    2. BICS SA/NA
    3. BT Group
    5. IDT Corporation
    6. Tata Communication
    8. Lumen Technologies
    10. ORANGE S.A.

    The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

    1. Data Collection and Secondary Research:

    As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

    Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

    1. Primary Research:

    The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

    For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

    A typical research interview fulfils the following functions:

    • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
    • Validates and strengthens in-house secondary research findings
    • Develops the analysis team’s expertise and market understanding

    Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

    • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
    • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

    Below is the breakup of our primary respondents by company, designation, and region:

    Research Methodology

    Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

    1. Data Analysis:

    Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

    • 3.1 Macro-Economic Factor Analysis:

    We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

    • 3.2 Country Level Data:

    Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

    • 3.3 Company Profile:

    The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

    • 3.4 Developing Base Number:

    Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

    1. Data Triangulation and Final Review:

    The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

    We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

    We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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