运营和业务支持系统市场份额报告、增长和预测 - 2031 年

Publication Month : Jan 2024

  • Report Code : TIPRE00031435
  • Category : Electronics and Semiconductor
  • Status : Upcoming
  • No. of Pages : 150
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【研究报告】运营和业务支持系统市场预计将从2022年的547.2亿美元增长到2030年的1313.5亿美元;预计 2022 年至 2030 年复合年增长率为 11.6%。

分析师观点:

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近年来,在技术进步、5G 服务部署以及对推动业务增长的解决方案需求不断增长的推动下,运营和业务支持系统市场出现了显着增长。

当今的电信行业正在经历由电信基础设施、IT 服务不断变化的生态系统和数字化兴起推动的快速变化。为了将先进技术集成到现有生态系统中并向客户推出新的解决方案,电信运营商广泛采用运营和业务支持系统来支持计费、履行和保证功能,开发新产品,满足监管要求,并提高其在行业中的竞争优势。今天的市场。运营和业务支持系统可帮助电信提供商通过分析、云计算、自动化业务流程等开展业务运营。通过确保一致的网络容量和稳定的服务质量来实现软件定义的业务规则。

由于需求不断增长,对基于云的运营和业务支持系统的需求日益增长。用于简化计费流程、增强客户体验、提高业务敏捷性等。因此,云数字运营和业务支持系统解决方案的出现推动了市场的增长。

市场概况:

电信提供商越来越注重提高业务效率,因此采用了运营和业务支持系统。

运营支持系统(OSS):OSS 解决方案由专门的软件工具组成,可帮助电信运营商评估和维护电信网络的健康状况。这些解决方案用于部署、监控、分析和配置与电信站点管理相关的所有运营方面。

业务支持系统 (BSS): BSS 解决方案使电信基础设施提供商能够处理电信站点管理的所有业务和面向客户的特征。该解决方案帮助他们定义计费参数、收入管理、服务履行、客户管理、产品目录、订单管理、收费等。它帮助他们处理诸如计费和客户关系之类的事情。

OSS通常将多个服务订单和服务保证信息传递给BSS,BSS管理与电信相关的业务特征现场管理以保护收入并维持质量。运营和业务支持系统还支持许多业务功能,包括营销、承包、产品供应、销售和服务交付。因此,OSS 和 BSS 的这些特性共同促进了该解决方案的采用,并成为市场增长的催化剂。

战略见解

市场驱动力:

部署 5G 以推动运营和业务支持的增长系统市场

数字支付生态系统近年来受到关注。互联网普及率和智能手机使用量的增加是推动数字支付的一些重要因素。疫情期间,网络购物和电子商务领域的兴起也有所增加,从而带动了在线金融交易的增长。根据世界银行《2021 年全球金融指数数据库》的信息,除中国外的发展中经济体中,约 40% 的成年人通过电话、银行卡或互联网进行数字商户支付,超过三分之一的人通过电话、银行卡或互联网进行数字商户支付。发展中经济体的成年人直接从账户支付水电费。这些交易是在大流行开始后首次进行。

因此,不断增长的在线交易数量产生了对支付处理进行身份验证和安全的需求。在线交易的兴起产生了大量需要收集、处理和分析的复杂订阅者数据库。它使语音和数据的收费和计费变得复杂,从而使客户感到困惑。发票、付款处理和债务追收。因此,为了执行高效的计费和交易流程,通信服务提供商对运营和业务支持系统的需求和采用不断增加。例如,2020 年 5 月,纳米比亚领先的移动运营商移动电信有限公司 (MTC) 选择 CSG Systems International Inc. 来领导其业务转型工作。 CSG 为 MTC 提供全面的解决方案,包括实时计费、融合计费、产品目录以及客户和收入管理。因此,在线交易的增长推动了市场的增长。

细分分析:

根据组件,运营和业务支持系统市场分为解决方案和服务。到2022年,解决方案领域在运营和业务支持系统市场中占据最大份额,预计在预测期内将在运营和业务支持系统市场中实现最高的复合年增长率。运营和业务支持系统市场解决方案帮助电信客户通过自动化加速新的网络收入。它提供跨技术、领域、供应商和服务的流程和资源配置的经济高效的自动化。因此,此类解决方案的优势促使电信提供商采用它们来获得相对于其他解决方案的竞争优势,从而推动运营和业务支持系统市场的增长。

此外,运营和业务支持系统市场参与者提供的微服务加速了通信服务提供商 (CSP) 的数字化转型。微服务是应用程序架构中提供的小型且独立的服务。通过提供这些微服务,运营和业务支持系统市场参与者能够灵活地创建和管理多个独立的组件。这些微服务在电信提供商中越来越受欢迎,因为它们可以灵活地添加和扩展系统功能,而无需关闭整个系统。这种灵活性可以更快地部署开发和更新,从而促使客户采用 OSS 和 BSS 等先进的数字解决方案,从而促进运营和业务支持系统市场的增长。

区域分析:

北美运营和业务支持系统市场预计在预测期间将以 10.7% 的复合年增长率增长时期。消费者对高速互联网和更好的设备连接的需求不断增加。小型和大型企业正在对其业务进行数字化,以增加产出并简化流程和工作流程。由于对更好连接的需求不断增长,一些国家的政府正在投资加强其电信部门。例如,2021年12月,美国总统宣布在基础设施一揽子计划中投资1.2万亿美元。该计划的很大一部分用于促进宽带基础设施和可负担性计划。该计划还侧重于改造其老化的基础设施。此外,发展中经济体的电信业正在崛起。因此,电信行业的崛起需要使用数字解决方案来实现高效的业务运营,从而导致该地区采用运营和业务支持系统。例如,2021年11月,Amdocs被美国跨国电信控股公司AT&T选中,利用Amdocs的技术优势。 CES云原生平台支持其业务支持系统演进(BSSe)计划。根据长期协议,Amdocs 还为 AT&T 提供了面向 BSSe 的下一代云运营。因此,在不断发展的电信行业中对数字解决方案的使用促进了北美运营和业务支持系统市场的增长。

全球电信提供商的技术创新是主要因素之一推动全球运营和业务支持系统市场的驱动因素。电信提供商越来越注重建立高效的基础设施、为客户提供增强的服务和满意度以及改善 IT 服务,这产生了对运营和业务支持系统解决方案和服务的需求,从而培育了运营和业务支持系统市场生长。基于云的运营和业务支撑系统解决方案提供了精简、高效的系统来进行自动化的系统运营。它降低了许可成本,自动化服务器配置、监控运营并提高生产力,推动基于云的解决方案的采用,从而成为运营和业务支持系统市场增长的催化剂。

主要参与者分析:

运营和业务支持系统市场由以下参与者组成: Amdocs Management Limited、思科系统公司、CSG Systems International Inc、Hewlett Packard Enterprise Development LP、华为技术有限公司、Netcracker Technology、诺基亚公司、Optiva Inc、甲骨文公司、Telefonaktiebolaget LM Ericsson 和中兴通讯公司。

近期发展:

 

并购等无机和有机策略被企业高度采用;运营和业务支持系统市场。下面列出了最近的一些关键运营和业务支持系统市场发展:

  • 2021 年 9 月,Amdocs 宣布 Orange 已选择他们来提供业务支持欧洲首个 5G 独立 (SA) 实验云网络系统于 7 月在法国拉尼翁推出。 Amdocs 的5G 专业知识和云原生数字订购、目录、收入管理和计费功能帮助 Orange 推出了 5G 实验网络。
  • 2023 年 3 月,Orange 和行政首都选择诺基亚埃及政府拥有的城市发展 (ACUD) 公司,因其创新的运营和业务支持系统 (OSS/BSS) 软件解决方案而闻名。这些解决方案支持 Orange 和 ACUD 在埃及开发智慧首都。该软件帮助智慧城市居民使用互联网订购、激活和支
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

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Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

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  • Amdocs Management Limited
  • Cisco Systems Inc
  • CSG Systems International Inc
  • Hewlett Packard Enterprise Development LP
  • Huawei Technologies Co Ltd
  • Netcracker Technology
  • Nokia Corporation
  • Optiva Inc
  • Oracle Corporation
  • Telefonaktiebolaget LM Ericsson
  • ZTE Corporation

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

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