Customer Analytics Market to 2027 - Global Analysis and Forecasts by Solution, Services, Deployment Type and Industry Vertical
Report Code: TIPTE100000308 No. of Pages: 150 Category: Technology, Media and Telecommunications Status: Upcoming
In today's era companies are becoming more and more customer centric in their business approaches and are focusing on leveraging customer data coming from various channel and sources. Companies uses customer analytics solutions and tools for better understanding customer behavior for generating up-selling, cross-selling, improving customer loyalty and retention.
The report aims to provide an overview of Global Customer Analytics Market along with detailed segmentation of market by solution, services, deployment type and industry Verticals and five major geographical regions. Global Customer Analytics market is expected to witness high growth during the forecast period due to increasing pressure of customer retention.
The objectives of this report are as follows:
- To provide overview of the global Customer Analytics market
- To analyze and forecast the global Customer Analytics market on the basis of type, solution, service, deployment type, and industry vertical
- To provide market size and forecast till 2027 for overall Customer Analytics market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub-segmented across respective major countries
- To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
- To provide exhaustive PEST analysis for all five regions
- To profiles key Customer Analytics players influencing the market along with their SWOT analysis and market strategies
Some of the important players in Customer Analytics market are Adobe Systems, AgilOne, Alteryx, Angoss, FICO, IBM, Manthan Software Services Pvt. Ltd., SAP SE, SAS Institute, and Teradata International.
The report aims to provide an overview of Global Customer Analytics Market along with detailed segmentation of market by solution, services, deployment type and industry Verticals and five major geographical regions. Global Customer Analytics market is expected to witness high growth during the forecast period due to increasing pressure of customer retention.
The objectives of this report are as follows:
- To provide overview of the global Customer Analytics market
- To analyze and forecast the global Customer Analytics market on the basis of type, solution, service, deployment type, and industry vertical
- To provide market size and forecast till 2027 for overall Customer Analytics market with respect to five major regions, namely; North America, Europe, Asia Pacific (APAC), Middle East and Africa (MEA), and South America (SAM), which are later sub-segmented across respective major countries
- To evaluate market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend
- To provide exhaustive PEST analysis for all five regions
- To profiles key Customer Analytics players influencing the market along with their SWOT analysis and market strategies
Some of the important players in Customer Analytics market are Adobe Systems, AgilOne, Alteryx, Angoss, FICO, IBM, Manthan Software Services Pvt. Ltd., SAP SE, SAS Institute, and Teradata International.
1 Introduction
1.1 Scope of Study
1.2 The Insight Partners Research Report Guidance
2 Key Takeaways
3 Customer Analytics Market Landscape
3.1 Market Overview
3.2 Market Segmentation
3.2.1 Customer Analytics Market - By Type
3.2.2 Customer Analytics Market - By Solution
3.2.3 Customer Analytics Market - By Services
3.2.4 Customer Analytics Market - By Deployment Type
3.2.5 Customer Analytics Market - By Industry Vertical
3.2.6 Market - By Region
3.2.6.1 By Countries
3.3 PEST Analysis
3.3.1 North America - PEST Analysis
3.3.2 Europe - PEST Analysis
3.3.3 Asia Pacific - PEST Analysis
3.3.4 Middle East and Africa - PEST Analysis
3.3.5 South America - PEST Analysis
4 Customer Analytics Market - Key Industry Dynamics
4.1 Impact Analysis
4.2 Key Market Drivers
4.3 Key Market Restraints
4.4 Key Market Opportunities
4.5 Future Trends
5 Customer Analytics Market Analysis- Global
5.1 Global Customer Analytics Market Overview
5.2 Global Customer Analytics market forecast and analysis
6 Customer Analytics Market Revenue and Forecasts to 2027 -Type
6.1 Overview
6.2 Solution market forecast and analysis
6.3 Solution Market
6.3.1 Overview
6.3.2 Type/Component 1 market forecast and analysis
6.4 Services Market
6.4.1 Overview
6.4.2 Services market forecast and analysis
7 Customer Analytics Market Revenue and Forecasts to 2027 - Solution
7.1 Overview
7.2 Solutions market forecast and analysis
7.3 Social Media Analytical Tool Market
7.3.1 Overview
7.3.2 Social Media Analytical Tool market forecast and analysis
7.4 Web Analytical Tool Market
7.4.1 Overview
7.4.2 Web Analytical Tool market forecast and analysis
7.5 Dashboard and Reporting Tool Market
7.5.1 Overview
7.5.2 Dashboard and Reporting Tool market forecast and analysis
7.6 Others
7.6.1 Overview
7.6.2 Others market forecast and analysis
8 Customer Analytics Market Revenue and Forecasts to 2027 - Services
8.1 Overview
8.2 Services market forecast and analysis
8.3 Consulting Services Market
8.3.1 Overview
8.3.2 Consulting Services market forecast and analysis
8.4 Professional Services Market
8.4.1 Overview
8.4.2 Professional Services market forecast and analysis
9 Customer Analytics Market Revenue and Forecasts to 2027 - Deployment Type
9.1 Overview
9.2 Deployment type market forecast and analysis
9.3 On-Premise Deployment Market
9.3.1 Overview
9.3.2 On-Premise Deployment type market forecast and analysis
9.4 Cloud Deployment Market
9.4.1 Overview
9.4.2 Cloud Deployment market forecast and analysis
9.5 Hybrid Deployment type 3 Market
9.5.1 Overview
9.5.2 Hybrid Deployment market forecast and analysis
10 Customer Analytics Market Revenue and Forecasts to 2027 - Industry Vertical
10.1 Overview
10.2 Vertical market forecast and analysis
10.3 BFSI Market
10.3.1 Overview
10.3.2 BFSI market forecast and analysis
10.4 Telecom and IT Market
10.4.1 Overview
10.4.2 Telecom and IT market forecast and analysis
10.5 Media and Entertainment Market
10.5.1 Overview
10.5.2 Media and Entertainment market forecast and analysis
10.6 Retail and Consumer Goods Market
10.6.1 Overview
10.6.2 Retail and Consumer Goods market forecast and analysis
10.7 Manufacturing Market
10.7.1 Overview
10.7.2 Manufacturing market forecast and analysis
10.8 Others
10.8.1 Overview
10.8.2 Others market forecast and analysis
11 Customer Analytics Market Revenue and Forecasts to 2027 - Geographical Analysis
11.1 North America
11.1.1 North America Customer Analytics market overview
11.1.2 North America Customer Analytics market forecast and analysis
11.1.2.1 North America market forecast and analysis - By Countries
11.1.2.1.1 US market
11.1.2.1.2 Canada market
11.1.2.1.3 Mexico market
11.1.2.2 North America market forecast and analysis - By Solution
11.1.2.3 North America market forecast and analysis - By Services
11.1.2.4 North America market forecast and analysis - By Deployment Type
11.1.2.5 North America market forecast and analysis - By Vertical
11.2 Europe
11.2.1 Europe Customer Analytics market overview
11.2.2 Europe Customer Analytics market forecast and analysis
11.2.2.1 Europe market forecast and analysis - By Countries
11.2.2.1.1 France market
11.2.2.1.2 Germany market
11.2.2.1.3 Italy market
11.2.2.1.4 Spain market
11.2.2.1.5 UK market
11.2.2.2 Europe market forecast and analysis - By Solution
11.2.2.3 Europe market forecast and analysis - By Services
11.2.2.4 Europe market forecast and analysis - By Deployment Type
11.2.2.5 Europe market forecast and analysis - By Vertical
11.3 Asia pacific (APAC)
11.3.1 Asia Pacific Customer Analytics market overview
11.3.2 Asia Pacific Customer Analytics market forecast and analysis
11.3.2.1 Asia Pacific market forecast and analysis - By Countries
11.3.2.1.1 Australia market
11.3.2.1.2 China market
11.3.2.1.3 India market
11.3.2.1.4 Japan market
11.3.2.2 Asia Pacific market forecast and analysis - By Solution
11.3.2.3 Asia Pacific market forecast and analysis - By Services
11.3.2.4 Asia Pacific market forecast and analysis - By Deployment Type
11.3.2.5 Asia Pacific market forecast and analysis - By Vertical
11.4 Middle East and Africa (MEA)
11.4.1 Middle East and Africa Customer Analytics market overview
11.4.2 Middle East and Africa Customer Analytics market forecast and analysis
11.4.2.1 Middle East and Africa market forecast and analysis - By Countries
11.4.2.1.1 South Africa market
11.4.2.1.2 Saudi Arabia market
11.4.2.1.3 UAE market
11.4.2.2 Middle East and Africa market forecast and analysis - By Solution
11.4.2.3 Middle East and Africa market forecast and analysis - By Services
11.4.2.4 Middle East and Africa market forecast and analysis - By Deployment Type
11.4.2.5 Middle East and Africa market forecast and analysis - By Vertical
11.5 South America (SAM)
11.5.1 South America Customer Analytics market overview
11.5.2 South America Customer Analytics market forecast and analysis
11.5.2.1 South America market forecast and analysis - By Countries
11.5.2.1.1 Brazil market
11.5.2.2 South America market forecast and analysis - By Solution
11.5.2.3 South America market forecast and analysis - By Services
11.5.2.4 South America market forecast and analysis - By Deployment Type
11.5.2.5 South America market forecast and analysis - By Vertical
12 Industry Landscape
12.1 Mergers & acquisitions
12.2 Market Initiatives
12.3 New developments
12.4 Investment scenarios
13 Competitive Landscape
13.1 Competitive Product mapping
13.2 Market positioning/ market share
14 Customer Analytics Market, Key Company Profiles
14.1 Adobe Systems
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments
14.2 AgilOne
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments
14.3 Alteryx
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments
14.4 Angoss Software Corporation
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments
14.5 FICO (Fair, Isaac and Company)
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments
14.6 International Business Machines Corporation
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments
14.7 Manthan Software Services Pvt. Ltd.
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments
14.8 SAP SE
14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments
14.9 SAS Institute
14.9.1 Key Facts
14.9.2 Business Description
14.9.3 Products and services
14.9.4 Financial Overview
14.9.5 SWOT Analysis
14.9.6 Key Developments
14.10 Teradata International
14.10.1 Key Facts
14.10.2 Business Description
14.10.3 Products and services
14.10.4 Financial Overview
14.10.5 SWOT Analysis
14.10.6 Key Developments
15 Appendix
15.1 About The Insight Partners
15.2 Glossary of Terms
15.3 Research Methodology
1.1 Scope of Study
1.2 The Insight Partners Research Report Guidance
2 Key Takeaways
3 Customer Analytics Market Landscape
3.1 Market Overview
3.2 Market Segmentation
3.2.1 Customer Analytics Market - By Type
3.2.2 Customer Analytics Market - By Solution
3.2.3 Customer Analytics Market - By Services
3.2.4 Customer Analytics Market - By Deployment Type
3.2.5 Customer Analytics Market - By Industry Vertical
3.2.6 Market - By Region
3.2.6.1 By Countries
3.3 PEST Analysis
3.3.1 North America - PEST Analysis
3.3.2 Europe - PEST Analysis
3.3.3 Asia Pacific - PEST Analysis
3.3.4 Middle East and Africa - PEST Analysis
3.3.5 South America - PEST Analysis
4 Customer Analytics Market - Key Industry Dynamics
4.1 Impact Analysis
4.2 Key Market Drivers
4.3 Key Market Restraints
4.4 Key Market Opportunities
4.5 Future Trends
5 Customer Analytics Market Analysis- Global
5.1 Global Customer Analytics Market Overview
5.2 Global Customer Analytics market forecast and analysis
6 Customer Analytics Market Revenue and Forecasts to 2027 -Type
6.1 Overview
6.2 Solution market forecast and analysis
6.3 Solution Market
6.3.1 Overview
6.3.2 Type/Component 1 market forecast and analysis
6.4 Services Market
6.4.1 Overview
6.4.2 Services market forecast and analysis
7 Customer Analytics Market Revenue and Forecasts to 2027 - Solution
7.1 Overview
7.2 Solutions market forecast and analysis
7.3 Social Media Analytical Tool Market
7.3.1 Overview
7.3.2 Social Media Analytical Tool market forecast and analysis
7.4 Web Analytical Tool Market
7.4.1 Overview
7.4.2 Web Analytical Tool market forecast and analysis
7.5 Dashboard and Reporting Tool Market
7.5.1 Overview
7.5.2 Dashboard and Reporting Tool market forecast and analysis
7.6 Others
7.6.1 Overview
7.6.2 Others market forecast and analysis
8 Customer Analytics Market Revenue and Forecasts to 2027 - Services
8.1 Overview
8.2 Services market forecast and analysis
8.3 Consulting Services Market
8.3.1 Overview
8.3.2 Consulting Services market forecast and analysis
8.4 Professional Services Market
8.4.1 Overview
8.4.2 Professional Services market forecast and analysis
9 Customer Analytics Market Revenue and Forecasts to 2027 - Deployment Type
9.1 Overview
9.2 Deployment type market forecast and analysis
9.3 On-Premise Deployment Market
9.3.1 Overview
9.3.2 On-Premise Deployment type market forecast and analysis
9.4 Cloud Deployment Market
9.4.1 Overview
9.4.2 Cloud Deployment market forecast and analysis
9.5 Hybrid Deployment type 3 Market
9.5.1 Overview
9.5.2 Hybrid Deployment market forecast and analysis
10 Customer Analytics Market Revenue and Forecasts to 2027 - Industry Vertical
10.1 Overview
10.2 Vertical market forecast and analysis
10.3 BFSI Market
10.3.1 Overview
10.3.2 BFSI market forecast and analysis
10.4 Telecom and IT Market
10.4.1 Overview
10.4.2 Telecom and IT market forecast and analysis
10.5 Media and Entertainment Market
10.5.1 Overview
10.5.2 Media and Entertainment market forecast and analysis
10.6 Retail and Consumer Goods Market
10.6.1 Overview
10.6.2 Retail and Consumer Goods market forecast and analysis
10.7 Manufacturing Market
10.7.1 Overview
10.7.2 Manufacturing market forecast and analysis
10.8 Others
10.8.1 Overview
10.8.2 Others market forecast and analysis
11 Customer Analytics Market Revenue and Forecasts to 2027 - Geographical Analysis
11.1 North America
11.1.1 North America Customer Analytics market overview
11.1.2 North America Customer Analytics market forecast and analysis
11.1.2.1 North America market forecast and analysis - By Countries
11.1.2.1.1 US market
11.1.2.1.2 Canada market
11.1.2.1.3 Mexico market
11.1.2.2 North America market forecast and analysis - By Solution
11.1.2.3 North America market forecast and analysis - By Services
11.1.2.4 North America market forecast and analysis - By Deployment Type
11.1.2.5 North America market forecast and analysis - By Vertical
11.2 Europe
11.2.1 Europe Customer Analytics market overview
11.2.2 Europe Customer Analytics market forecast and analysis
11.2.2.1 Europe market forecast and analysis - By Countries
11.2.2.1.1 France market
11.2.2.1.2 Germany market
11.2.2.1.3 Italy market
11.2.2.1.4 Spain market
11.2.2.1.5 UK market
11.2.2.2 Europe market forecast and analysis - By Solution
11.2.2.3 Europe market forecast and analysis - By Services
11.2.2.4 Europe market forecast and analysis - By Deployment Type
11.2.2.5 Europe market forecast and analysis - By Vertical
11.3 Asia pacific (APAC)
11.3.1 Asia Pacific Customer Analytics market overview
11.3.2 Asia Pacific Customer Analytics market forecast and analysis
11.3.2.1 Asia Pacific market forecast and analysis - By Countries
11.3.2.1.1 Australia market
11.3.2.1.2 China market
11.3.2.1.3 India market
11.3.2.1.4 Japan market
11.3.2.2 Asia Pacific market forecast and analysis - By Solution
11.3.2.3 Asia Pacific market forecast and analysis - By Services
11.3.2.4 Asia Pacific market forecast and analysis - By Deployment Type
11.3.2.5 Asia Pacific market forecast and analysis - By Vertical
11.4 Middle East and Africa (MEA)
11.4.1 Middle East and Africa Customer Analytics market overview
11.4.2 Middle East and Africa Customer Analytics market forecast and analysis
11.4.2.1 Middle East and Africa market forecast and analysis - By Countries
11.4.2.1.1 South Africa market
11.4.2.1.2 Saudi Arabia market
11.4.2.1.3 UAE market
11.4.2.2 Middle East and Africa market forecast and analysis - By Solution
11.4.2.3 Middle East and Africa market forecast and analysis - By Services
11.4.2.4 Middle East and Africa market forecast and analysis - By Deployment Type
11.4.2.5 Middle East and Africa market forecast and analysis - By Vertical
11.5 South America (SAM)
11.5.1 South America Customer Analytics market overview
11.5.2 South America Customer Analytics market forecast and analysis
11.5.2.1 South America market forecast and analysis - By Countries
11.5.2.1.1 Brazil market
11.5.2.2 South America market forecast and analysis - By Solution
11.5.2.3 South America market forecast and analysis - By Services
11.5.2.4 South America market forecast and analysis - By Deployment Type
11.5.2.5 South America market forecast and analysis - By Vertical
12 Industry Landscape
12.1 Mergers & acquisitions
12.2 Market Initiatives
12.3 New developments
12.4 Investment scenarios
13 Competitive Landscape
13.1 Competitive Product mapping
13.2 Market positioning/ market share
14 Customer Analytics Market, Key Company Profiles
14.1 Adobe Systems
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments
14.2 AgilOne
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments
14.3 Alteryx
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments
14.4 Angoss Software Corporation
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments
14.5 FICO (Fair, Isaac and Company)
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments
14.6 International Business Machines Corporation
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments
14.7 Manthan Software Services Pvt. Ltd.
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments
14.8 SAP SE
14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments
14.9 SAS Institute
14.9.1 Key Facts
14.9.2 Business Description
14.9.3 Products and services
14.9.4 Financial Overview
14.9.5 SWOT Analysis
14.9.6 Key Developments
14.10 Teradata International
14.10.1 Key Facts
14.10.2 Business Description
14.10.3 Products and services
14.10.4 Financial Overview
14.10.5 SWOT Analysis
14.10.6 Key Developments
15 Appendix
15.1 About The Insight Partners
15.2 Glossary of Terms
15.3 Research Methodology
Companies List
- Teradata International
- SAS Institute
- SAP SE
- Manthan Software Services Pvt. Ltd.
- International Business Machines Corporation
- FICO (Fair, Isaac and Company)
- Angoss Software Corporation
- Alteryx
- AgilOne
- Adobe Systems
- Teradata International
- SAS Institute
- SAP SE
- Manthan Software Services Pvt. Ltd.
- International Business Machines Corporation
- FICO (Fair, Isaac and Company)
- Angoss Software Corporation
- Alteryx
- AgilOne
- Adobe Systems