New

Healthcare Payer BPO Market

2021

Healthcare Payer BPO Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Service (HR Services, Finance and Accounts, Claims Processing Services, and Member Services); Application (Financial, Insurance, Human Resource, Marketing and Sales, and Others), and Geography

| Report Code: TIPHC00002238 | No. of Pages: 150 | Category: Healthcare IT | Status: Upcoming

Market Insights

Healthcare Payer BPO Market 2028 By Service, Application, and Geography | The Insight Partners

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MARKET OVERVIEW



Healthcare BPO services optimize capital delivery, improve financial performance, and boost healthcare provider efficiency. Faced with the costs, healthcare BPO outsourcing is on the rise, with an increasing number of healthcare facilities and hospitals turning to specialist healthcare BPOs for non-core operations. Payer organisations have to invest money in technology, facilities, and acquiring professional talent pool to manage high volume claim reports and patient records, resulting in very high operating costs, which is expected to fuel demand for healthcare BPO services in the forecast period.

MARKET SCOPE



The "Global Healthcare Payer BPO Market Analysis to 2028" is a specialized and in-depth study of the healthcare IT industry with a special focus on the global market trend analysis. The report aims to provide an overview of the healthcare payer BPO market with detailed market segmentation by services, application, and geography. The report provides key statistics on the market status of the leading healthcare payer BPO market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION



  • Based on services, the global healthcare payer BPO market is segmented into HR services, finance and accounts, claims processing services, and member services
  • Based on application, the market is bifurcated into financial, insurance, human resource, marketing and sales, and others

MARKET DYNAMICS


Drivers



  • Pressure of reducing the ever growing healthcare costs
  • Rising consolidation in the healthcare industry

Restraints



  • Hidden costs of outsourcing

REGIONAL FRAMEWORK



The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides an overview and forecast of the global market based on various segments. It also provides market size and forecast estimates from the year 2019 to 2028 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), the Middle East and Africa (MEA), and South America. The healthcare payer BPO market by each region is later sub-segmented by respective countries and segments. The report covers the analysis and forecast of 18 countries globally along with the current trend and opportunities prevailing in the region.

The report analyzes factors affecting the market from both demand and supply side and further evaluates market dynamics affecting the marketduring the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA, and South America after evaluating political, economic, social and technological factors affecting the healthcare payer BPO market in these regions.

IMPACT OF COVID-19 ON HEALTHCARE PAYER BPO MARKET


COVID-19 first began in Wuhan (China) during December 2019 and since then it has spread at a fast pace across the globe. The US, India, Brazil, Russia, France, the UK, Turkey, Italy, and Spain are some of the worst affected countries in terms confirmed cases and reported deaths. The COVID-19 has been affecting economies and industries in various countries due to lockdowns, travel bans, and business shutdowns. Shutdown of various plants and factories has affected the global supply chains and negatively impacted the manufacturing, delivery schedules, and sales of products in global market. Few companies have already announced possible delays in product deliveries and slump in future sales of their products. In addition to this, the global travel bans imposed by countries in Europe, Asia-Pacific, and North America are affecting the business collaborations and partnerships opportunities.

MARKET PLAYERS



The report covers key developments in the healthcare payer BPO market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the marketwere acquisitions, and partnership & collaborations. These activities have paved way for the expansion of business and customer base of market players. The market payers from healthcare payer BPO market are anticipated to lucrative growth opportunities in the future with the rising demand for healthcare payer BPO in the global market.

The report also includes the profiles of key companies along with their SWOT analysis and market strategies in the healthcare payer BPO market. In addition, the report focuses on leading industry players with information such as company profiles, components, and services offered, financial information of the last 3 years, the key development in the past five years.

  • COGNIZANT
  • Accenture
  • Xerox Corporation
  • HGS Ltd
  • HCL Technologies Limited
  • Genpact
  • Hewlett Packard Enterprise Development LP
  • EXL
  • Wipro Limited
  • Capgemini

The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
TABLE OF CONTENTS

1. INTRODUCTION
1.1. SCOPE OF THE STUDY
1.2. THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3. MARKET SEGMENTATION
1.3.1 Healthcare Payer BPO Market - By Service
1.3.2 Healthcare Payer BPO Market - By Application
1.3.3 Healthcare Payer BPO Market - By Region
1.3.3.1 By Country
2. KEY TAKEAWAYS
3. RESEARCH METHODOLOGY
4. HEALTHCARE PAYER BPO MARKET LANDSCAPE
4.1. OVERVIEW
4.2. PEST ANALYSIS
4.2.1 North America - Pest Analysis
4.2.2 Europe - Pest Analysis
4.2.3 Asia-Pacific - Pest Analysis
4.2.4 Middle East and Africa - Pest Analysis
4.2.5 South and Central America - Pest Analysis
4.3. EXPERT OPINIONS
5. HEALTHCARE PAYER BPO MARKET - KEY MARKET DYNAMICS
5.1. KEY MARKET DRIVERS
5.2. KEY MARKET RESTRAINTS
5.3. KEY MARKET OPPORTUNITIES
5.4. FUTURE TRENDS
5.5. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS
6. HEALTHCARE PAYER BPO MARKET - GLOBAL MARKET ANALYSIS
6.1. HEALTHCARE PAYER BPO - GLOBAL MARKET OVERVIEW
6.2. HEALTHCARE PAYER BPO - GLOBAL MARKET AND FORECAST TO 2028
6.3. MARKET POSITIONING
7. HEALTHCARE PAYER BPO MARKET - REVENUE AND FORECASTS TO 2028 - SERVICE
7.1. OVERVIEW
7.2. SERVICE MARKET FORECASTS AND ANALYSIS
7.3. HR SERVICES
7.3.1. Overview
7.3.2. HR Services Market Forecast and Analysis
7.4. FINANCE AND ACCOUNTS
7.4.1. Overview
7.4.2. Finance and Accounts Market Forecast and Analysis
7.5. CLAIMS PROCESSING SERVICES
7.5.1. Overview
7.5.2. Claims Processing Services Market Forecast and Analysis
7.6. MEMBER SERVICES
7.6.1. Overview
7.6.2. Member Services Market Forecast and Analysis
8. HEALTHCARE PAYER BPO MARKET - REVENUE AND FORECASTS TO 2028 - APPLICATION
8.1. OVERVIEW
8.2. APPLICATION MARKET FORECASTS AND ANALYSIS
8.3. FINANCIAL
8.3.1. Overview
8.3.2. Financial Market Forecast and Analysis
8.4. INSURANCE
8.4.1. Overview
8.4.2. Insurance Market Forecast and Analysis
8.5. HUMAN RESOURCE
8.5.1. Overview
8.5.2. Human Resource Market Forecast and Analysis
8.6. MARKETING AND SALES
8.6.1. Overview
8.6.2. Marketing and Sales Market Forecast and Analysis
8.7. OTHERS
8.7.1. Overview
8.7.2. Others Market Forecast and Analysis
9. HEALTHCARE PAYER BPO MARKET REVENUE AND FORECASTS TO 2028 - GEOGRAPHICAL ANALYSIS
9.1. NORTH AMERICA
9.1.1 North America Healthcare Payer BPO Market Overview
9.1.2 North America Healthcare Payer BPO Market Forecasts and Analysis
9.1.3 North America Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.1.4 North America Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.1.5 North America Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.1.5.1 United States Healthcare Payer BPO Market
9.1.5.1.1 United States Healthcare Payer BPO Market by Service
9.1.5.1.2 United States Healthcare Payer BPO Market by Application
9.1.5.2 Canada Healthcare Payer BPO Market
9.1.5.2.1 Canada Healthcare Payer BPO Market by Service
9.1.5.2.2 Canada Healthcare Payer BPO Market by Application
9.1.5.3 Mexico Healthcare Payer BPO Market
9.1.5.3.1 Mexico Healthcare Payer BPO Market by Service
9.1.5.3.2 Mexico Healthcare Payer BPO Market by Application
9.2. EUROPE
9.2.1 Europe Healthcare Payer BPO Market Overview
9.2.2 Europe Healthcare Payer BPO Market Forecasts and Analysis
9.2.3 Europe Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.2.4 Europe Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.2.5 Europe Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.2.5.1 Germany Healthcare Payer BPO Market
9.2.5.1.1 Germany Healthcare Payer BPO Market by Service
9.2.5.1.2 Germany Healthcare Payer BPO Market by Application
9.2.5.2 France Healthcare Payer BPO Market
9.2.5.2.1 France Healthcare Payer BPO Market by Service
9.2.5.2.2 France Healthcare Payer BPO Market by Application
9.2.5.3 Italy Healthcare Payer BPO Market
9.2.5.3.1 Italy Healthcare Payer BPO Market by Service
9.2.5.3.2 Italy Healthcare Payer BPO Market by Application
9.2.5.4 Spain Healthcare Payer BPO Market
9.2.5.4.1 Spain Healthcare Payer BPO Market by Service
9.2.5.4.2 Spain Healthcare Payer BPO Market by Application
9.2.5.5 United Kingdom Healthcare Payer BPO Market
9.2.5.5.1 United Kingdom Healthcare Payer BPO Market by Service
9.2.5.5.2 United Kingdom Healthcare Payer BPO Market by Application
9.2.5.6 Rest of Europe Healthcare Payer BPO Market
9.2.5.6.1 Rest of Europe Healthcare Payer BPO Market by Service
9.2.5.6.2 Rest of Europe Healthcare Payer BPO Market by Application
9.3. ASIA-PACIFIC
9.3.1 Asia-Pacific Healthcare Payer BPO Market Overview
9.3.2 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis
9.3.3 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.3.4 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.3.5 Asia-Pacific Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.3.5.1 Australia Healthcare Payer BPO Market
9.3.5.1.1 Australia Healthcare Payer BPO Market by Service
9.3.5.1.2 Australia Healthcare Payer BPO Market by Application
9.3.5.2 China Healthcare Payer BPO Market
9.3.5.2.1 China Healthcare Payer BPO Market by Service
9.3.5.2.2 China Healthcare Payer BPO Market by Application
9.3.5.3 India Healthcare Payer BPO Market
9.3.5.3.1 India Healthcare Payer BPO Market by Service
9.3.5.3.2 India Healthcare Payer BPO Market by Application
9.3.5.4 Japan Healthcare Payer BPO Market
9.3.5.4.1 Japan Healthcare Payer BPO Market by Service
9.3.5.4.2 Japan Healthcare Payer BPO Market by Application
9.3.5.5 South Korea Healthcare Payer BPO Market
9.3.5.5.1 South Korea Healthcare Payer BPO Market by Service
9.3.5.5.2 South Korea Healthcare Payer BPO Market by Application
9.3.5.6 Rest of Asia-Pacific Healthcare Payer BPO Market
9.3.5.6.1 Rest of Asia-Pacific Healthcare Payer BPO Market by Service
9.3.5.6.2 Rest of Asia-Pacific Healthcare Payer BPO Market by Application
9.4. MIDDLE EAST AND AFRICA
9.4.1 Middle East and Africa Healthcare Payer BPO Market Overview
9.4.2 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis
9.4.3 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.4.4 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.4.5 Middle East and Africa Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.4.5.1 South Africa Healthcare Payer BPO Market
9.4.5.1.1 South Africa Healthcare Payer BPO Market by Service
9.4.5.1.2 South Africa Healthcare Payer BPO Market by Application
9.4.5.2 Saudi Arabia Healthcare Payer BPO Market
9.4.5.2.1 Saudi Arabia Healthcare Payer BPO Market by Service
9.4.5.2.2 Saudi Arabia Healthcare Payer BPO Market by Application
9.4.5.3 U.A.E Healthcare Payer BPO Market
9.4.5.3.1 U.A.E Healthcare Payer BPO Market by Service
9.4.5.3.2 U.A.E Healthcare Payer BPO Market by Application
9.4.5.4 Rest of Middle East and Africa Healthcare Payer BPO Market
9.4.5.4.1 Rest of Middle East and Africa Healthcare Payer BPO Market by Service
9.4.5.4.2 Rest of Middle East and Africa Healthcare Payer BPO Market by Application
9.5. SOUTH AND CENTRAL AMERICA
9.5.1 South and Central America Healthcare Payer BPO Market Overview
9.5.2 South and Central America Healthcare Payer BPO Market Forecasts and Analysis
9.5.3 South and Central America Healthcare Payer BPO Market Forecasts and Analysis - By Service
9.5.4 South and Central America Healthcare Payer BPO Market Forecasts and Analysis - By Application
9.5.5 South and Central America Healthcare Payer BPO Market Forecasts and Analysis - By Countries
9.5.5.1 Brazil Healthcare Payer BPO Market
9.5.5.1.1 Brazil Healthcare Payer BPO Market by Service
9.5.5.1.2 Brazil Healthcare Payer BPO Market by Application
9.5.5.2 Argentina Healthcare Payer BPO Market
9.5.5.2.1 Argentina Healthcare Payer BPO Market by Service
9.5.5.2.2 Argentina Healthcare Payer BPO Market by Application
9.5.5.3 Rest of South and Central America Healthcare Payer BPO Market
9.5.5.3.1 Rest of South and Central America Healthcare Payer BPO Market by Service
9.5.5.3.2 Rest of South and Central America Healthcare Payer BPO Market by Application
10. IMPACT OF COVID-19 PANDEMIC ON GLOBAL HEALTHCARE PAYER BPO MARKET
10.1 North America
10.2 Europe
10.3 Asia-Pacific
10.4 Middle East and Africa
10.5 South and Central America
11. INDUSTRY LANDSCAPE
11.1. MERGERS AND ACQUISITIONS
11.2. AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
11.3. NEW PRODUCT LAUNCHES
11.4. EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS
12. HEALTHCARE PAYER BPO MARKET, KEY COMPANY PROFILES
12.1. COGNIZANT
12.1.1. Key Facts
12.1.2. Business Description
12.1.3. Products and Services
12.1.4. Financial Overview
12.1.5. SWOT Analysis
12.1.6. Key Developments
12.2. ACCENTURE
12.2.1. Key Facts
12.2.2. Business Description
12.2.3. Products and Services
12.2.4. Financial Overview
12.2.5. SWOT Analysis
12.2.6. Key Developments
12.3. GENPACT
12.3.1. Key Facts
12.3.2. Business Description
12.3.3. Products and Services
12.3.4. Financial Overview
12.3.5. SWOT Analysis
12.3.6. Key Developments
12.4. HCL TECHNOLOGIES LIMITED
12.4.1. Key Facts
12.4.2. Business Description
12.4.3. Products and Services
12.4.4. Financial Overview
12.4.5. SWOT Analysis
12.4.6. Key Developments
12.5. WIPRO LIMITED
12.5.1. Key Facts
12.5.2. Business Description
12.5.3. Products and Services
12.5.4. Financial Overview
12.5.5. SWOT Analysis
12.5.6. Key Developments
12.6. CAPGEMINI
12.6.1. Key Facts
12.6.2. Business Description
12.6.3. Products and Services
12.6.4. Financial Overview
12.6.5. SWOT Analysis
12.6.6. Key Developments
12.7. XEROX CORPORATION
12.7.1. Key Facts
12.7.2. Business Description
12.7.3. Products and Services
12.7.4. Financial Overview
12.7.5. SWOT Analysis
12.7.6. Key Developments
12.8. HGS LTD
12.8.1. Key Facts
12.8.2. Business Description
12.8.3. Products and Services
12.8.4. Financial Overview
12.8.5. SWOT Analysis
12.8.6. Key Developments
12.9. EXL
12.9.1. Key Facts
12.9.2. Business Description
12.9.3. Products and Services
12.9.4. Financial Overview
12.9.5. SWOT Analysis
12.9.6. Key Developments
12.10. HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
12.10.1. Key Facts
12.10.2. Business Description
12.10.3. Products and Services
12.10.4. Financial Overview
12.10.5. SWOT Analysis
12.10.6. Key Developments
13. APPENDIX
13.1. ABOUT THE INSIGHT PARTNERS
13.2. GLOSSARY OF TERMS

The List of Companies

1. COGNIZANT
2. Accenture
3. Xerox Corporation
4. HGS Ltd
5. HCL Technologies Limited
6. Genpact
7. Hewlett Packard Enterprise Development LP
8. EXL
9. Wipro Limited
10. Capgemini
11. TCS
12. Infosys
13. Gebbs Healthcare Solutions
14. Firstsource Solutions
15. R1 RCM
16. Invensis Technologies
17. WNS
18. Lonza
19. Omega Healthcare
20. IBM
TIPHC00002238
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