Medical Courier Market Outlook Report | 2020-2030

Medical Courier Market Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Product Type (Medical Supplies and Equipment, Blood and Organs, Lab Specimens, Medical Notes, and Others), Destination (Domestic and International), Service (Standard Service and Rush and On-Demand Services), End Users (Hospital and Clinics, Diagnostic Labs, Blood and Tissue Banks, Pharmacy, In Home Support, Pharmaceutical and Biotechnology Companies, and Others), and Geography (North America, Europe, Asia Pacific, Middle East & Africa, and South & Central America)

Publication Month : Sep 2023

  • Report Code : TIPRE00014429
  • Category : Healthcare IT
  • Status : Published
  • No. of Pages : 179
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[Research Report] The medical courier market size was valued at US$ 7,305.20 million in 2022 and is expected to reach US$ 10,964.43 million by 2030. It is estimated to register a CAGR of 5.2% during 2022–2030.

Market Insights and Analyst View:

The medical courier market size is growing rapidly due to the increasing number of medical courier; growing need for medical samples, transportation of blood and blood samples in emergency cases; and high inclination toward home delivery of medicines.

Extensive advancements are occurring in the field of medicine, especially in diagnostic laboratory services, and revolutionary techniques are being discovered at a regular pace, attracting a substantial number of people to work in this sector, subsequently pushing the diagnostic laboratory services market to gain boundless growth. Many people are gradually getting aware of the immense benefits offered by quality diagnostic services when it comes to understanding and treating particular ailments. Due to this increase, there is increase in the number of sample analyzed in these laboratories, which require timely delivery of samples and reports. Thus, the development of diagnostic laboratories and increase in its number globally are factors fueling the market growth.

Growth Drivers and Challenges:

According to International Diabetes Federation, 2021, 1 in 11 adults have diabetes, i.e., 61 million. Europe has the highest number of children and adults with type 1 diabetes, i.e., 295,000. The top 5 countries for age-adjusted prevalence of people with diabetes (20–79 years) are Turkey, Spain, Andorra, Portugal, and Serbia.

As per a white paper by Economist Impact, funded and initiated by AstraZeneca, chronic kidney disease (CKD) affects about 1 in 10 adults across Europe. An estimated, 100 million people in Europe are living with this long-term, progressive disease, and a further 300 million individuals will be at risk in 2023. According to CDC, in 2023, ~35.5 million people, i.e. ~14% of the total population, in the US are living with CKD.

Prostate cancer (PCa) is one of the most common non-cutaneous cancers in men. It is anticipated to exhibit declining mortality in the European Union (EU) due to various recent improvements in treatment. The incidence of PCa in Europe is high compared to other geographical areas such as Africa or Asia due to comparably high rates of prostate-specific antigen (PSA) screening, which were reported to be increasing in Eastern and Southern Europe. A biopsy helps in cancer detection in which a small amount of tissue from the area of the body where cancer may be present is taken, and that tissue is sent to a laboratory.

Thus, the increasing cases of chronic diseases such as diabetes, CKD, and cancer globally is simultaneously propelling the demand for medical supplies and positively influencing the medical courier market growth.

Delays in delivering consignments might cause a courier company to lose its clientele. It can also increase the overall shipping cost, resulting in customer dissatisfaction and a high return to origin (RTO) rate. For instance, in September 2021, General practitioners (GPs) across the UK faced a two-week delay in flu jab deliveries due to the shortage of truck drivers. Seqirus (the largest supplier of influenza vaccines in the UK) told that the deliveries of jabs were disrupted due to "unforeseen challenges linked with road freight delays." Following the disruption, GPs across England and Wales were advised to reschedule their appointments. An apparent exodus of truck drivers from the UK, who returned to EU during the COVID-19 pandemic and remained there, has been blamed for disruption in sectors of the economy. Thus, a lack of skilled truck drivers in the country is the primary factor leading to delays in deliveries, which, in turn, hinder market growth.   

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Medical Courier Market: Strategic Insights

medical-courier-market
Market Size Value inUS$ 7,305.20 million in 2022
Market Size Value byUS$ 10,964.43 million by 2030
Growth rateCAGR of 5.2% from 2022 to 2030
Forecast Period2022-2030
Base Year2022
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Report Segmentation and Scope:

The medical courier market share is divided on the basis of product type, destination, service, end user, and geography. The medical courier market, by product type, is segmented into lab specimens, medical supplies and equipment, blood and organs, medical notes, and others. The medical courier market, by destination, is segmented into domestic and international. The medical courier market, by service, is bifurcated into standard services, and rush and on-demand services. The medical courier market, by end user, is segmented into hospitals and clinics, diagnostic labs, pharmaceutical and biotechnology companies, blood and tissue banks, in-home support, and others. The medical courier market, based on geography, is segmented into North America (the US, Canada, and Mexico), Europe (France, Germany, Italy, the UK, Spain, and the Rest of Europe), Asia Pacific (Australia, China, India, Japan, South Korea, and Rest of Asia Pacific), Middle East & Africa (Saudi Arabia, the UAE, South Africa, and the Rest of Middle East & Africa), and South & Central America (Brazil, Argentina, and the Rest of South & Central America).

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Segmental Analysis:

Based on product type, the medical courier market is segmented into lab specimens, medical supplies and equipment, blood and organs, medical notes, and others. The medical supplies and equipment segment held the largest share of the market in 2022. The lab specimens segment is anticipated to register the highest CAGR in the market during 2022–2030. Products including consumables, accessories, and many more are essential medical supplies that a healthcare facility center requires repeatedly. These medical supplies need refilling the stock at a healthcare facility center every few days. Therefore, the need for courier services is more in the country. For equipment, courier services are limitedly opted (while setting up the healthcare facility center or at the time of replacement due to damage or replacing old equipment with hi-tech equipment). However, the medical courier market for this segment is expected to grow faster as the demand for medical supplies is expanding every day. In addition, the country will likely experience increasing number of hospitals and other healthcare facility centers. According to the Department of Health and Social Care's announcement in October 2020, the UK government has confirmed funding of US$ 3 billion (£3.7 billion) to build 40 hospitals and eight schemes to offer funding to deliver 48 hospitals by 2030. Therefore, it is expected that the demand will grow for hi-tech equipment and advanced medical supplies from other countries worldwide simultaneously increasing the demand for courier services in the country.

Many labs and medical facilities have in-house delivery services to handle lab specimens. However, many labs and medical facility centers outsource medical logistics services offered by independent shipping and delivery companies. Lab specimens are critical products that need a temperature-controlled environment. While transporting lab specimens, it is essential to ensure safe and compliant collection, pickup, and delivery. Various guidelines are published by regulatory bodies in countries such as the UK for the safe transport of lab specimens. According to the Oxford University Hospitals NHS Foundation Trust data published in January 2023, over three-quarters of all medical diagnosis rely on laboratory diagnostics, and the NHS performs more than 6.5 million tests each year. Many diagnostic tests are done on blood, urine, or other body fluids or tissue samples. Among these samples, a few are routinely performed, and some require diagnostic tests that are rare and complex. Therefore, the tests needing transportation services are outsourced to advanced, hi-tech laboratories.

Medical Courier Market, by Product Type – 2022 and 2030

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The medical courier market, by destination, is segmented into domestic and international. The domestic segment held a larger market share in 2022 and the international segment is anticipated to register a higher CAGR during 2022–2030. Increasing e-commerce companies have resulted in rising the number of logistics companies in the country. Companies such as DHL Group; United Parcel Services of America, Inc.; FedEx Corporation; Hermes; Royal Mail; Yodel; DTDC; UPS; Agility; and UK Mail offer international services for medical couriers and non-medical couriers. Various other companies provide courier services through freight services, which has increased international courier services globally for medical products. The medical courier market, by service, is bifurcated into standard services and rush and on-demand services. The standard services segment held a larger market share in 2022 and the rush and on-demand services segment is anticipated to register a higher CAGR during 2022–2030. The medical courier market, by end user, is segmented into hospitals and clinics, diagnostic labs, pharmaceutical and biotechnology companies, blood and tissue banks, in-home support, and others. The hospitals and clinics segment held the largest share of the market in 2022 and the in-home support segment is anticipated to register the highest CAGR in the market during 2022–2030.

Regional Analysis:

Based on geography, the medical courier market is divided into North America, Europe, Asia Pacific, Middle East & Africa, and South & Central America. North America is the largest contributor to the growth of the market, and Asia Pacific is the fastest-growing region. The medical courier market in North America is segmented into the US, Canada, and Mexico. In 2022, the US held the largest market share in this region and is expected to continue its dominance during the forecast period. The projected growth of the medical courier market in North America is attributed to the increasing number of organ transplant surgeries owing to a rise in the number of organ failure cases such as kidney, liver, and heart. The rise in organ failure cases can be associated with a surge in the prevalence of chronic diseases related to the heart, kidney, and liver, which fuels the demand for organ transplants. According to the Organ Procurement & Transplantation Network, more than 42,800 organ transplants were performed in the US in 2022, reporting an annual increase of ~3.7%. According to the Canadian Institute of Health Information (CIHI), ~2,750 organ transplantations were carried out in Canada in 2021. Data published by the National Institutes of Health (NIH) states that ~8,500 transplantation procedures, including cornea, kidney, liver, and heart, were performed in Mexico from March 2019 to February 2021. During organ transplants, there may be a necessity to transfer the organ from one hospital to another. Medical courier businesses provide services to transport these organs on time in proper storage conditions.

Medical courier service providers adopt vital patient care procedures, and ensure the prompt and efficient transportation of records, reports, medical supplies, and laboratory supplies. According to the US Bureau of Labor Statistics, ~18,000 employees—approximately 4.5% of the total courier industry employment—were employed in the medical industry in the US in 2022. The increasing employment in the medical courier industry due to the growing demand for samples and medicines for overall treatment is fueling the growth of the market. Further, the ongoing technological advancements in healthcare facilities are likely to benefit the medical courier market in North America during the forecast period. In 2020, UPS Flight Forward and CVS partnered to deliver prescription medicines from CVS pharmacy stores to The Villages, Florida, the largest retired people’s community in the US, which is home to more than 135,000 residents.

Industry Developments and Future Opportunities:

Various initiatives by key players operating in the Medical Courier Market are listed below:

  1. In January 2023, UPS Supply Chain Solutions (SCS) opened of its new facility in Madrid, ES. The brand-new 6500 sqm premises will be a main distribution point for the Iberian Peninsula. The Madrid facility is the 4th UPS SCS to open in 2022, which also saw the unveiling of a new building in Roermon; selected for its central location and ground, ocean, rail, and air connections, these premises will also house the first UPS SCS Innovation Centre in Europe.
  2. In February 2023, ERS Medical merged with E-zec to expand their breadth of service expertise. The merger will create opportunities for both companies by combining operational best practice, expertise and high standards. The expanded business is expected to enlarge their business through delivering further opportunities for their employees, customers. In addition, the merger will be a better support for those who need the services most in the communities.

Competitive Landscape and Key Companies:

A few prominent players operating in the medical courier market are ERS Transition Ltd, Send Direct Ltd, Med Logistics Grp, Citysprint Ltd, United Parcel Services, FedEx Corp, MNX Global Logistics, Reliant Couriers & Haulage Ltd, ZIPLINE International Inc, and Deutsche Post AG. These companies focus on new product launches and geographic expansions to meet the growing consumer demand worldwide and increase their product range in specialty portfolios. Their global presence allows them to serve a large set of customers, subsequently allowing them to expand their market share.

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Product Type, Destination, Service, End Users, and Geography

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What is medical courier?

Medical courier is the supply of samples and equipment related to healthcare and medical requirements can sometimes be urgent and critical. A medical courier allows the movement from one place to another, often from the collection point of a sample, urine, blood, etc., to the healthcare facility centres where the tests are performed. Usually, such samples are time-sensitive and require a prompt transfer between doctors, clinics and hospitals, and biochemistry labs. Medical courier services can be offered across borders with medical test samples, delivery reagents, kits, and more products to research, pharmaceutical, and biotechnology companies. The report covers detailed insights with respect to the services offered by the market players operating in the sector.

What are the driving factors for the medical courier market?

The growth of the medical courier market in the is estimated to grow owing to key driving factor such as increasing incidence of road accidents and growing number of surgeries and rising prevalence of chronic diseases. However, delay in deliveries due to shortage of skilled truck drivers are hindering the growth of the market during the forecast period.

Who are the major players in the medical courier market?

The medical courier market majorly consists of the players such as ERS Transition Ltd, Send Direct Ltd, Med Logistics Grp, Citysprint Ltd, United Parcel Services, FedEx Corp, MNX Global Logistics, Reliant Couriers & Haulage Ltd, ZIPLINE International Inc, and Deutsche Post AG.

Which segment is dominating the medical courier market?

The medical courier market is analyzed on the basis of product type, destination, service type, and end user. Based on product type, the segment is bifurcated into lab specimens, medical supplies and equipment, blood and organs, medical notes, and others. The medical supplies and equipment segment held the largest share of the market in 2022. The segment is anticipated to register the highest CAGR in the market during the forecast period.

What is the regional market scenario of the medical courier market?

Global medical courier market is segmented by region into North America, Europe, Asia Pacific, the Middle East & Africa, and South & Central America. North America is likely to continue its dominance in the medical courier market during 2022–2030. The US holds the largest share of the market in North America and is expected to continue this trend during the forecast period.

The List of Companies - Medical Courier Market

  1. ERS Transition Ltd
  2. Send Direct Ltd
  3. Med Logistics Grp
  4. Citysprint Ltd
  5.  United Parcel Services
  6. FedEx Corp
  7. MNX Global Logistics
  8. Reliant Couriers & Haulage Ltd
  9. ZIPLINE International Inc
  10. Deutsche Post AG

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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