North America Emergency Medical Service (EMS) Billing Software Market Drivers by 2028

The North America Emergency Medical Service (EMS) Billing Software was valued at US$ 198.59 million in 2019 and is projected to reach US$ 392.08 million by 2028; it is expected to grow at a CAGR of 8.1% from 2020 to 2028.

The US, Canada, and Mexico are the key economies in North America. The constant technological advancements have created a stir in the competitive market across the region, which has been led by continuous investments by tech giants in R&D activities. The healthcare system in the US is unique among innovative industrialized countries in the region. Also, the government spending on healthcare per capita in the US is superior to all other Organization for Economic Co-operation and Development (OECD) countries, except the Netherlands and Norway. Therefore, the growing emphasis on healthcare systems in the region is immensely driving the North America Emergency Medical Service (EMS) Billing Software market growth. The demand for land ambulance services is surging in North America due to rising accident fatalities, increasing incidence of cardiac-related emergencies, and other emergency cases.

Ambulance services agencies, such as Global Medical Response, Inc.; American Medical Response; Asp AMC Intermediate Holdings, Inc.; Acadian Ambulance Service, Inc.; and PHI Health, LLC, sometimes face challenges in handling the process of billing; thus, they opt for EMS billing software, which helps them enhance data quality with automatic data validation. The software simplifies the billing process and reduces the cost for each claim processed, which brings huge efficiencies, optimized transparency, and more revenue. Moreover, air ambulance service agencies in North America accounted for a considerable share in 2020 due to the rising rate of natural disasters. Thus, this factor also drives the market growth in the region. Managing complex billing software and handling patient data are challenging and time-consuming tasks for emergency care organizations. Thus, various providers are launching automated software to reduce the time and allow patient data to be viewed from multiple sources. For instance, in June 2019, Logis Solutions, a US-based software company, rolled out a new billing software called Logis Billing. The software automates the medical billing work, mitigates touchpoints from billers, and offers real-time data for emergency medical agencies. In August 2019, MP Cloud Technologies, a billing software provider, collaborated with Professional Ambulance Billing LLC, an air/ground EMS medical billing reimbursement service. The partnership enabled Professional Ambulance Billing LLC to deploy MP’s AdvanceClaim billing software for automated billing. Its billing software serves the requirements of the billing service company, so that it can achieve a level of precision and effectiveness by reducing redundancy and human error while billing. Thus, such collaborations are likely to propel the growth of the market in North America.

North America Emergency Medical Service (EMS) Billing Software

Market Insights

Growing Adoption of Cloud-Based EMS Billing Software

Software users are looking for more flexible and easy-to-use solutions that can be accessed remotely, from any place, at any time. This led to increase in demand for cloud-based EMS billing software. Vendors operating in the market are adding cloud deployment options to their EMS billing software products. For instance, Zoll data systems offers easily scalable, secure cloud-based EMS billing software that can be accessed at any point of time from anywhere. Similarly, MP cloud technologies, AngleTrack LLC, ESO, and Digitech are among other companies offering cloud-based solutions to effectively cater to growing cloud computing needs. Cloud-based EMS billing software solutions and their deployment are less expensive, and thus, small and medium organizations can adopt these solutions for optimizing their billing payment process. In countries, such as Canada and Mexico, large number of EMS agencies are looking for cloud-based solutions due to budget constraints. However, they also look for solutions that can help them enhance the overall operational process. Moreover, cloud-based EMS billing software are scalable and less expensive, which is further gathering the attention of end users. Thus, end users are planning to shift to cloud-based EMS billing software solutions for leveraging their features, such as affordability, scalability, flexibility, and ease of use.

North America Cloud Communication Platform, by Deployment Type –2019 and 2027

Deployment Type Insights

Based on deployment, cloud segment led the North America emergency medical service (EMS) billing software in 2020. The cloud deployment type is a model where the data is stored in the third-party cloud provider. The clients have no control over the location of the infrastructure; this infers that if a vendor’s data centre is breached, the enterprise will have no control over the time period of the outage or what data may be conceded. All the clients on clouds share the same infrastructure pool with narrow security protections, configuration, and accessibility variances. Although, control limitations, security risks, and policy constraints persist, there are some situations where a cloud deployment are more suitable.

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North America Emergency Medical Service (EMS) Billing Software Market: Strategic Insights

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• In 2021, UnitedHealth Group's Optum acquired Change Healthcare with the aim of effectively simplifying core clinical, administrative, and payment processes.
• In 2020, ESO declared a new patient outcome feature in the ESO Health Data Exchange (HDE). 

North America Emergency Medical Service (EMS) Billing Software– by Deployment

• Cloud
• On-Premise

North America Emergency Medical Service (EMS) Billing Software– by Application

• Land Ambulance Services
• Air Ambulance Services
• Water Ambulance Services

Company Profiles

• AngelTrack LLC
• AIM EMS SOFTWARE & SERVICES
• Change Healthcare
• Digitech Computer LLC
• Epic Ems
• eso
• ISALUS HEALTHCARE
• ZOLL MEDICAL CORPORATION
• MP Cloud Technologies
• ImageTrend, Inc.

North America Emergency Medical Service (EMS) Billing Software Market Report Scope

North America Emergency Medical Service (EMS) Billing Software Market Players Density: Understanding Its Impact on Business Dynamics

The North America Emergency Medical Service (EMS) Billing Software Market is growing rapidly, driven by increasing end-user demand due to factors such as evolving consumer preferences, technological advancements, and greater awareness of the product's benefits. As demand rises, businesses are expanding their offerings, innovating to meet consumer needs, and capitalizing on emerging trends, which further fuels market growth.