The Ride-Hailing Service Market is expected to grow from US$ 48,922.78 million in 2021 to US$ 98,745.11 million by 2028; it is estimated to grow at a CAGR of 10.6% from 2021 to 2028.

Ride-hailing service enables passengers to hail a vehicle using online platforms such as Grab, Lyft, Uber, and Ola. It is one of the most convenient modes of transportation because it offers door-to-door service. Furthermore, when requesting a ride, the passenger and driver's information is communicated, making this service safer than typical taxi services. The rising vehicle and fuel expenses, favorable government policies, a flourishing tourism sector, and increasing penetration of digitization platforms are driving the global ride-hailing service market. Various service providers, such as Ola, Uber, Lyft, and others, have enabled multiple improvements, such as vehicle monitoring, feedback, and rating systems, to assure passenger safety and comfort, hence strengthening the ride-hailing service market's growth. Furthermore, the market demand has been spurred by an increased desire among office commuters for carpool and bike-sharing programmes, which minimize urban traffic congestion. For instance, Shouqi Limousine and Chauffeur collaborated with Alibaba Cloud, utilizing innovative advantages to create a new 5G Internet of Vehicle business ecosystem. Shouqi Limousine and Chauffeur has launched a pilot project with Alibaba Cloud to investigate 5G edge computing for online ride-hailing mobile services. The project will jointly research the use and growth of edge computing in transportation under 5G, as well as promote the development and upgrade of the public transportation industry, by leading the new era of intelligent transportation

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Ride-Hailing Service Market: Strategic Insights

Ride-Hailing Service Market

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  CAGR (2021 - 2028)

  10.6%
• Market Size 2021
  US$ 48.92 Billion
• Market Size 2028
  US$ 98.75 Billion

Market Dynamics

GROWTH DRIVERS

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FUTURE TRENDS

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OPPORTUNITIES

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Key Players

• ANI Technologies Pvt. Ltd.
• Daimler AG;
• Delphi Technologies Plc
• DiDi Global Inc.
• Gett
• Grab Holdings Inc.
• Lyft, Inc.
• TUKTUK RIDE
• Uber Technologies Inc.

Regional Overview

• North America
• Europe
• Asia-Pacific
• South and Central America
• Middle East and Africa

Market Segmentation

Service Type

• E-hailing
• Car Rental

Vehicle Type

• Two and Three Wheeler
• Four Wheeler
• Others

End-user

• Commercial
• Personal

Geography

• North America
• Europe
• Asia Pacific
• Middle East and Africa
• South and Central America

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Impact of COVID-19 Pandemic on Ride-Hailing Service Market

Since, COVID-19 kicked off in Wuhan, China, in December 2019 and has quickly expanded around the world since then. In terms of confirmed cases and reported deaths, the United States, India, Brazil, Russia, France, the United Kingdom, Turkey, Italy, and Spain are among the worst impacted countries. Due to lockdowns, travel bans, and business shutdowns, the COVID-19 has had a negative impact on economies and industries in a number of countries. In 2020, major corporations such as Uber, Lyft, and others reported a dramatic drop in revenue. In 2020, these organizations reported a significant drop in gross bookings compared to the previous year. However, many countries have already begun to relax COVID-19 rules, allowing for the movement of e-hailing vehicles. For example, in June 2021, e-hailing vehicles and taxis on the Malaysian Peninsula were permitted to operate between states and districts.

Ride-Hailing Service Market Insights

Rise in Trend of On-Demand Transportation Services

Taxis, passenger vehicles, and charter cars are examples of on-demand services, which provide real-time feedback, vehicle tracking, and rating for service experience providing to end clients. Ride-hailing services ensure that clients can reliably identify vehicles and track their journeys while also providing safety to the occupants, which is projected to boost market expansion significantly. Abundant availability of cars and comparison of fare with correspondents facilitated by many mobile applications further drive the growth of the market. For instance, Migo, a Seattle-based search engine for on-demand ride services, launched a smartphone application in August 2017 that allowed users to compare the locations and rates of nearby taxis, car-sharing, and ride-hailing providers on a single platform. Furthermore, artificial intelligence (AI) is used to efficiently coordinate and operate on-demand transportation systems. It provides passengers with traffic-related information in order to improve driver cooperation. As a result, the market has a more favorable outlook. Increased tourism activities throughout the world, an increase in the working-class population, a rising trend of road trips, and modernization in the automobile sector are all expected to fuel ride-hailing service market expansion.

End User-Based Market Insights

The corporate ridesharing revolution is making major inroads all over the world, and it’s changing the way businesses and commuters think about transportation. As a rising number of firms make ridesharing an official component of their commuting policy, demand for the mode of transportation has surged. Corporate ridesharing initiatives also boost employee resilience and attendance by allowing commuters to break free from their reliance on personal vehicles. Businesses can cut down on the number of days lost due to things like bad weather, transit strikes, and mechanical breakdowns, potentially saving tens of thousands of dollars in lost productivity each year. For example, in April 2019, Toyota Motor Corporation (Toyota), SoftBank Vision Fund (SVF), and DENSO Corporation announced a $1 billion investment in Uber Technologies Inc.'s Advanced Technologies Group (Uber ATG). Toyota and DENSO jointly invested $667 million, while SVF contributed $333 million, bringing the total value of Uber ATG to $7.25 billion. Furthermore, in September 2021, ride-hailing platform Uber India established a cooperative shuttle service to assist cooperative employees in safely and economically getting to and from work. Delhi, Kolkata, Hyderabad, Chennai, Pune, Mumbai, and Bengaluru are among the cities where the service is offered.

Players operating in the Ride-Hailing Service Market adopt strategies such as mergers, acquisitions, and market initiatives to maintain their positions in the market. A few developments by key players are listed below:

• In 2021, zTrip has placed an order for the DVM-250 in-car video event recorder, new asset tracking unit (ATU), and video management platform, FleetVu Manager to Digital Ally, Inc. The aforementioned ordered products will enhance passenger and driver safety.
• In 2020, to drive improved hygiene standards, ANI Technologies Pvt. Ltd. (Ola) announced a partnership with Marico, one of India's leading consumer products companies. Marico's Travel Protect from Ola's new 'Protect' surface disinfection sprays will be provided to its driver partners, and will be used to clean widely used areas such as seats, interior panels, handles, and other vehicle surfaces before each trip.

Ride-Hailing Service Market Report Scope

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The global Ride-Hailing Service Market has been segmented as follows:

Ride-Hailing Service Market – by Service Type

• E-hailing
• Car Sharing
• Car Rental
• Station-based Mobility

Ride-Hailing Service Market – by Vehicle Type

• Two-Wheeler
• Three-Wheeler
• Four-Wheeler
• Others

Ride-Hailing Service Market – by Location

• Urban
• Rural

Ride-Hailing Service Market – by End User

• Institutional
• Personal

Ride-Hailing Service Market – by Geography

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • France
  • Italy
  • UK
  • Russia
  • Rest of Europe
• Asia Pacific (APAC)
  • Australia
  • China
  • India
  • Japan
  • South Korea
  • Rest of APAC
• Middle East and Africa (MEA)
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of MEA
• South America (SAM)
  • Brazil
  • Argentina
  • Rest of SAM

Company Profiles

• ANI Technologies Pvt. Ltd.
• Daimler AG;
• Delphi Technologies Plc
• DiDi Global Inc.
• Gett
• Grab Holdings Inc.
• Lyft, Inc.
• TUKTUK RIDE
• Uber Technologies Inc.
• zTrip,