The Europe patient portal market is expected to reach US$ 3,317.17 million by 2027 from US$ 836.85 million in 2019, it is estimated to grow at a CAGR of 18.4% from 2020 to 2027.
The market growth is attributed to key driving factors such as rising number of healthcare facilities adopting the patient portals and increasing demand for Electronic Health Record (EHR). Further, increasing use of cloud-based patient portal solutions would offer lucrative opportunities for the market during the forecast period. However, concerns regarding breach of privacy of patient records restrain the market growth.
The patient portal Market is a web-based solution connected with electronic health records and allows patients to access their health records. Governments worldwide are focusing on laying down the standards, regulations, and infrastructure for maintaining health records, which is increasing the demand for patient portals. Apart from this, increasing adoption of healthcare technologies by hospitals is driving the growth of the market. For Instance, in France, the system for Electronic Health Record is developed at the national level as the Dossier Medical Partage (DMP) in 2019, with 4 million registered patients. Therefore, increasing adoption of the patient-centric approach and rising investment in healthcare IT infrastructure drive the Europe patient portal market.
The COVID-19 outbreak pandemic is adversely affecting countries in Europe. The use of patient portal in the management of COVID-19 treatment is becoming must in the region as the number of confirmed cases is continuously growing. Additionally, clinics and hospitals are cancelling or rescheduling the appointments of non-emergency treatments and are informing patients about the temporary policy. As a result, patients are increasingly using a patient portal to manage their clinical care, which is supporting the growth of the Europe patient portal market amid the pandemic.
EuropePatient Portal MarketRevenue and Forecast to 2027 (US$ Mn)
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EuropePatient Portal MarketSegmentation
By Product
- Standalone Patient Portals
- Integrated Patient Portals
By Delivery Mode
- Web-Based Delivery
- Cloud-Based Delivery
By End User
- Providers
- Payers
- Pharmacies
- Others
By Country
- UK
- Germany
- France
- Italy
- Spain
- Rest of Europe
Company Profiles
- Cerner Corporation
- Allscripts Healthcare, LLC
- McKESSON CORPORATION
- athenahealth, Inc. (Veritas Capital)
- General Electric Company
- NEXTGEN HEALTHCARE INFORMATION SYSTEM, LLC

Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Product, Delivery Mode, End User and Country

Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
UK, Germany, France, Italy, Russia
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 Europe Patient Portal Market– By Product
1.3.2 Europe Patient Portal Market– By Delivery Mode
1.3.3 Europe Patient Portal Market– By End User
1.3.4 Europe Patient Portal Market– By Country
2. Patient Portal Market– Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. Europe Patient Portal Market– Market Landscape
4.1 Overview
4.2 PEST Analysis
4.2.1 Europe PEST Analysis
4.3 Expert Opinion
5. Patient Portal Market– Industry Dynamics
5.1 Market Drivers
5.1.1 Increasing Demand for Electronic Health Records (EHRs)
5.1.2 Rising Use of Smartphones
5.2 Key Market Restraints
5.2.1 Concerns Regarding Data Privacy
5.3 Key Market Opportunities
5.3.1 Growing Patient Centric Approach in Healthcare Delivery
5.4 Future Trends
5.4.1 Integration of Artificial Intelligence in Patient Portal
5.5 Impact analysis
6. Patient Portal Market– Europe Analysis
6.1 Europe Patient Portal Market Revenue Forecast and Analysis
7. Patient Portal Market Analysis – By Product
7.1 Overview
7.2 Patient Portal Market Revenue Share, by Product (2019 and 2027)
7.3 Standalone Patient Portals
7.3.1 Overview
7.3.2 Standalone Patient Portals: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
7.4 Integrated Patient Portals
7.4.1 Overview
7.4.2 Integrated Patient Portals: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
8. Patient Portal Market Analysis – By Delivery Mode
8.1 Overview
8.2 Patient Portal Market Revenue Share, by Delivery Mode (2019 and 2027)
8.3 Web-Based Delivery
8.3.1 Overview
8.3.2 Web-Based Delivery: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
8.4 Cloud-Based Delivery
8.4.1 Overview
8.4.2 Cloud-Based Delivery: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
9. Patient Portal Market Analysis – By End User
9.1 Overview
9.2 Patient Portal Market Share, by End User, 2019 and 2027, (%)
9.3 Providers
9.3.1 Overview
9.3.2 Providers: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
9.4 Payers
9.4.1 Overview
9.4.2 Payers: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
9.5 Pharmacies
9.5.1 Overview
9.5.2 Pharmacies: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
9.6 Others
9.6.1 Overview
9.6.2 Others: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
10. Patient Portal Market – Europe Analysis
10.1 Europe: Patient Portal Market
10.1.1 Overview
10.1.2 Europe: Patient Portal Market - Revenue and Forecasts to 2027 (US$ Mn)
10.1.3 Europe: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.4 Europe: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.5 Europe: Patient Portal Market, by End User, 2018-2027 (USD Million)
10.1.6 Europe: Patient Portal Market, by Country, 2019 & 2027 (%)
10.1.6.1 Germany: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.1.1 Germany: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.1.2 Germany: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.6.1.3 Germany: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.6.1.4 Germany: Patient Portal Market, by End User, 2018-2027 (USD Million)
10.1.6.2 UK: Patient Portal Market – Revenue and Forecast to 2027 (USD Million)
10.1.6.2.1 UK: Patient Portal Market – Revenue and Forecast to 2027 (USD Million)
10.1.6.2.2 UK: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.6.2.3 UK: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.6.2.4 UK: Patient Portal Market, by End User, 2018-2027 (USD Million)
10.1.6.3 France: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.3.1 France: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.3.2 France: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.6.3.3 France: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.6.3.4 France: Patient Portal Market, by End User, 2018-2027 (USD Million)
10.1.6.4 Italy Patient Portal Market Revenue and Forecasts to 2027 (US$ Mn)
10.1.6.4.1 Italy: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.4.2 Italy: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.6.4.3 Italy: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.6.4.4 Italy: Patient Portal Market, by End User, 2018-2027 (USD Million)
10.1.6.5 Spain Patient Portal Market Revenue and Forecasts to 2027 (US$ Mn)
10.1.6.5.1 Spain: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.5.2 Spain: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.6.5.3 Spain: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.6.5.4 Spain: Patient Portal Market, by End User, 2018-2027 (USD Million)
10.1.6.6 Rest of Europe Patient Portal Market Revenue and Forecasts to 2027 (US$ Mn)
10.1.6.6.1 Rest of Europe: Patient Portal Market- Revenue and Forecasts to 2027 (USD Million)
10.1.6.6.2 Rest of Europe: Patient Portal Market, by Product, 2018 -2027 (USD Million)
10.1.6.6.3 Rest of Europe: Patient Portal Market, by Delivery Mode, 2018-2027 (USD Million)
10.1.6.6.4 Rest of Europe: Patient Portal Market, by End User, 2018-2027 (USD Million)
11. Impact Of COVID-19 Pandemic on Europe Patient Portal Market
11.1 Europe: Impact Assessment Of COVID-19 Pandemic
12. Company Profiles
12.1 Cerner Corporation
12.1.1 Key Facts
12.1.2 Business Description
12.1.3 Products and Services
12.1.4 Financial Overview
12.1.5 SWOT Analysis
12.1.6 Key Developments
12.2 Allscripts Healthcare, LLC
12.2.1 Key Facts
12.2.2 Business Description
12.2.3 Products and Services
12.2.4 Financial Overview
12.2.5 SWOT Analysis
12.2.6 Key Developments
12.3 McKESSON CORPORATION
12.3.1 Key Facts
12.3.2 Business Description
12.3.3 Products and Services
12.3.4 Financial Overview
12.3.5 SWOT Analysis
12.3.6 Key Developments
12.4 General Electric Company
12.4.1 Key Facts
12.4.2 Business Description
12.4.3 Products and Services
12.4.4 Financial Overview
12.4.5 SWOT Analysis
12.4.6 Key Developments
12.5 NEXTGEN HEALTHCARE INFORMATION SYSTEM, LLC
12.5.1 Key Facts
12.5.2 Business Description
12.5.3 Products and Services
12.5.4 Financial Overview
12.5.5 SWOT Analysis
12.5.6 Key Developments
13. Appendix
13.1 About the Insight Partners
13.2 Glossary of Terms
LIST OF TABLES
Table 1. Europe Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 2. Europe Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 3. Europe Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 4. Germany Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 5. Germany Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 6. Germany Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 7. UK Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 8. UK Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 9. UK Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 10. France Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 11. France Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 12. France Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 13. Italy Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 14. Italy Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 15. Italy Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 16. Spain Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 17. Spain Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 18. Spain Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 19. Rest of Europe Patient Portal Market, by Product– Revenue and Forecast To 2027 (USD Million)
Table 20. Rest of Europe Patient Portal Market, by Delivery Mode – Revenue and Forecast to 2027(USD Million)
Table 21. Rest of Europe Patient Portal Market, by End User – Revenue and Forecast to 2027(USD Million)
Table 22. Glossary of Terms, Patient Portal Market
LIST OF FIGURES
Figure 1. Patient Portal Market Segmentation
Figure 2. Patient Portal Segmentation, By Country
Figure 3. Europe Patient Portal Market Overview
Figure 4. Integrated Patient Portal Held Largest Share of Product Segment in Patient Portal Market
Figure 5. Europe Patient Portal Market– Leading Country Markets (US$ Million)
Figure 6. Europe: PEST Analysis
Figure 7. Patient Portal Market Impact Analysis of Driver and Restraints
Figure 8. Europe Patient Portal Market– Revenue Forecast and Analysis – 2019- 2027
Figure 9. Patient Portal Market Revenue Share, by Product (2019 and 2027)
Figure 10. Standalone Patient Portals: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 11. Integrated Patient Portals: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 12. Patient Portal Market Revenue Share, by Delivery Mode (2019 and 2027)
Figure 13. Web-Based Delivery: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 14. Cloud-Based Delivery: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 15. Patient Portal Market Share, by End User, 2019 and 2027 (%)
Figure 16. Providers Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 17. Payers: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 18. Pharmacies: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 19. Others: Patient Portal Market – Revenue and Forecast to 2027 (US$ Million)
Figure 20. Europe: Patient Portal Market, By Key Country – Revenue (2019) (USD Million)
Figure 21. Europe Patient Portal Market Revenue and Forecasts to 2027 (US$ Mn)
Figure 22. Europe: Patient Portal Market, By Country, 2019 & 2027 (%)
Figure 23. Germany Patient Portal Market Revenue and Forecasts To 2027 (USD Million)
Figure 24. UK: Patient Portal Market- Revenue and Forecasts To 2027 (USD Million)
Figure 25. France: Patient Portal Market- Revenue and Forecasts To 2027 (USD Million)
Figure 26. Italy: Patient Portal Market- Revenue and Forecasts To 2027 (USD Million)
Figure 27. Spain: Patient Portal Market- Revenue and Forecasts To 2027 (USD Million)
Figure 28. Rest of Europe: Patient Portal Market- Revenue and Forecasts To 2027 (USD Million)
Figure 29. Impact of COVID-19 Pandemic in European Country Markets
- Cerner Corporation
- Allscripts Healthcare, LLC
- McKESSON CORPORATION
- athenahealth, Inc. (Veritas Capital)
- General Electric Company
- NEXTGEN HEALTHCARE INFORMATION SYSTEM, LLC
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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