保险 BPO 服务市场基于(关键地区、市场参与者、规模和份额)- 到 2030 年的预测

  • Report Code : TIPRE00039050
  • Category : Banking, Financial Services, and Insurance
  • Status : Data Released
  • No. of Pages : 150
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保险BPO服务市场规模及趋势

保险BPO服务市场规模预计将从2023年的64.1亿美元增长到2031年的95.7亿美元;预计 2023 年至 2031 年复合年增长率为 5.1%。保险 BPO 服务市场趋势包括技术进步、对具有成本效益的服务的需求以及金融科技公司之间的战略合作伙伴关系。

保险 BPO 服务市场分析

该报告包括由于当前投资银行市场趋势及其在预测期内可预见的影响而产生的增长前景。保险 BPO 服务行业正在拥抱技术进步,以增强客户服务并扩大其全球影响力。这包括人工智能 (AI)、物联网 (IoT)、数据分析技术和创新金融技术的使用。基于云的解决方案的日益普及以及组织对标准化业务流程的需求不断增长,预计将在预测期内推动保险 BPO 服务市场的发展。

保险 BPO 服务市场概述

保险 BPO 服务市场概述

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  • 保险业务流程外包 (BPO) 服务是用于从第三方服务提供商外包后端办公任务和复杂功能的流程。公司使用保险 BPO 服务外包众多后端任务,例如数据输入、簿记、会计、保单管理、索赔处理、承保和其他任务。
  • 保险公司面临着各种挑战,例如激烈的竞争、严格的法律、不断缩小的利润率以及客户对高质量服务的需求不断增加,从而产生了对保险BPO服务的需求。保险企业正在外包非核心业务,以利用 BPO 服务提供商的技术和专业知识来降低劳动力成本。
  • 保险 BPO 服务旨在提高效率、改进业务流程、降低额外成本并提供更好的客户体验。这些服务通常包括数字化流程、使用数据分析技术获取业务洞察,以及专注于保护客户的数据和公司信息。
  • 公司高度采用保险 BPO 作为管理内部部门和雇用经验丰富的人员的可持续且有益的选择。全球消费者对经济高效运营的需求不断增长,正在推动预测期内保险 BPO 服务市场的增长。

战略见解

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保险 BPO 服务市场驱动力

技术进步正在推动保险 BPO 服务市场增长

 

  • 保险 BPO 服务提供商正在利用人工智能、物联网、云计算和分析技术等先进技术来提高运营效率、提高服务质量并管理整体业务成本,从而推动市场发展。
  • 公司使用机器学习、数据挖掘和预测建模等多种先进分析技术从庞大的保险数据中提取见解。这些见解可帮助保险公司检测欺诈性索赔、简化承保程序、识别趋势和个性化消费者体验,从而改善风险管理决策。
  • 保险业越来越多地采用自动化技术公司简化保单管理、数据输入和索赔处理等日常和基于规则的任务正在推动市场发展。机器人流程自动化 (RPA) 技术帮助企业提高运营准确性、加快处理速度,并让 HR 能够专注于更复杂和高价值的活动。这使得 BPO 公司能够以更低的成本、更准确地管理大量交易。
  • 因此,技术在保险 BPO 服务市场的扩张中发挥着重要作用,它使提供商能够提高运营效率、提供创新解决方案并为保险企业及其客户提供更高的价值。< /span>

保险 BPO 服务市场报告细分分析

  • 根据企业规模,保险 BPO 服务市场细分为大型企业和小型企业中型企业(SME)。
  • 小&预计到 2030 年,中型企业 (SME) 部门将在投资银行市场占据重要份额。中小企业将高度外包第三方服务提供商的非核心保险业务,以简化业务流程、提高运营效率并降低总体运营成本。
  • 此外,外包通过将重点转移到战略举措和核心能力上来支持中小企业。相比之下,外包合作伙伴负责处理和管理所有普通和重复性任务,例如保单服务、索赔处理和承保支持。从而推动该细分市场并积极支持预测期内保险 BPO 服务整体市场的增长。

保险 BPO 服务市场区域分析

保险BPO服务市场报告的范围主要分为五个地区——北美、欧洲、亚太地区、中东和非洲。非洲、南美洲。北美正在经历快速增长,预计将占据重要的保险 BPO 服务市场份额。技术进步和大量服务提供商的存在,例如 Dell Technologies Inc、Cogneesol BPO Pvt.有限公司、Cognizant 技术解决方案公司等。这些参与者不断致力于开发先进的解决方案,以帮助他们的客户有效地管理他们的业务流程。保险 BPO 服务提供的显着优势,例如更容易获得和更具成本效益,正在推动市场发展。

保险 BPO 服务市场报告范围

“保险BPO服务市场分析”是根据服务、保险类型、企业规模、应用和地理位置进行的。根据服务,市场分为客户服务、财务和会计服务、承保服务、索赔管理等。根据保险类型,市场分为财产和意外伤害保险以及人寿和年金保险。从企业规模来看,保险BPO服务市场分为大型企业和小型企业(SME)。根据应用,保险 BPO 服务市场分为 BFSI、制造业、医疗保健、电信等。按地区划分,保险 BPO 服务市场分为北美、欧洲、亚太地区 (APAC)、中东和北美。非洲 (MEA) 和南美洲 (SAM)。

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报告属性

详情

市场规模2023 年

64.1 亿美元

2031 年市场规模

95.7 亿美元

全球复合年增长率(2023-2031)

实际数据

2021  2023

预测周期

2024 年2031

报告覆盖范围

市场规模和预测(美元)、市场驱动因素和预测趋势分析、PEST 分析、关键机会、区域和地区国家分析、竞争格局、公司概况

细分市场

服务(客户服务、财务和会计服务、承保服务、索赔管理等);保险类型(财产和意外伤害保险以及人寿和年金保险);企业规模(大型企业和中小型企业(SME));应用(BFSI、制造、医疗保健、电信等); 和地理

区域覆盖范围

北美、欧洲、亚太地区、南美、中东和非洲

国家覆盖范围

美国;加拿大;墨西哥;英国;德国;法国、俄罗斯、意大利;中国;印度;日本、韩国;澳大利亚;沙特阿拉伯;阿联酋;南非;巴西;阿根廷

市场领导者和主要公司简介

WNS(控股)有限公司;维普罗有限公司;埃森哲公司;印孚瑟斯有限公司;塔塔咨询服务有限公司;凯捷公司;简柏特有限公司;高知特技术解决方案公司;科尼索尔 BPO 列兵。有限公司;和 Dell Technologies Inc

保险 BPO 服务市场新闻和近期发展

保险 BPO 服务市场预测是根据各种二次和主要研究结果进行估计的,例如主要公司出版物、协会数据和数据库。公司在保险BPO服务市场上采取并购等无机和有机策略。下面列出了近期的一些关键市场动态:

  • 2023 年 4 月,凯捷 SE
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What will be the market size for the global insurance BPO services market by 2031?

The global investment banking market is expected to reach US$ 9.57 billion by 2031.

Which are the key players holding the major market share of the insurance BPO services market?

The key players holding majority shares in the global insurance BPO services market are WNS (Holdings) Ltd; Wipro Ltd; Accenture Plc; Infosys Ltd; Tata Consultancy Services Ltd; Capgemini SE; Genpact Ltd; Cognizant Technology Solutions Corp; Cogneesol BPO Pvt. Ltd.; and Dell Technologies Inc.

What are the future trends of the global insurance BPO services market?

Technological advancement, the rising adoption of cloud-based solutions and the growing organization’s need to standardize business processes is anticipated to play a significant role in the global insurance BPO services market in the coming years.

What are the driving factors impacting the global insurance BPO services market?

Demand for cost-effective services and strategic partnerships between fintech companies are the major factors that propel the global insurance BPO services market.

What is the estimated market size for the global insurance BPO services market in 2023?

The global insurance BPO services market was estimated to be US$ USD 6.41 billion in 2023 and is expected to grow at a CAGR of 5.1% during the forecast period 2023 - 2031.

  • WNS (Holdings) Ltd
  • Wipro Ltd
  • Accenture Plc
  • Infosys Ltd
  • Tata Consultancy Services Ltd
  • Capgemini SE
  • Genpact Ltd
  • Cognizant Technology Solutions Corp
  • Cogneesol BPO Pvt. Ltd.
  • Dell Technologies Inc

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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