[Informe de investigación] Se proyecta que el mercado de asistentes virtuales de atención médica alcanzará los 5.310,31 millones de dólares en 2028, desde los 684,07 millones de dólares de 2021; se espera que crezca a una tasa compuesta anual del 34,01% de 2021 a 2028.
Los crecientes desarrollos y avances en las soluciones de TI para el cuidado de la salud y la creciente adopción de teléfonos inteligentes con crecientes aplicaciones asociadas a la atención médica estimulan el crecimiento general del mercado. Según el informe de la Asociación Estadounidense de Gestión de Información de Salud (AHIMA), los profesionales médicos se han convertido en un mercado objetivo de las tecnologías de teléfonos inteligentes. En las organizaciones de atención médica, como los hospitales, los teléfonos inteligentes avanzados brindan más comodidad y eficiencia que las computadoras tradicionales. El informe de la Organización Mundial de la Salud (OMS) afirma que la salud móvil (mHealth) puede revolucionar los resultados de salud entre los pacientes y proporcionar servicios virtuales a través de un teléfono inteligente con experiencia y conocimientos médicos en tiempo real, lo que actúa como una bendición, especialmente para quienes viven en zonas remotas. áreas.
Perspectivas estratégicas
Es probable que América del Norte continúe su dominio en el mercado de asistentes virtuales de atención médica durante 2021-2028. . Estados Unidos tiene la mayor cuota de mercado en esta región. Se espera que el país continúe siendo un accionista dominante en el mercado durante el período de pronóstico debido a la infraestructura de TI de atención médica desarrollada y las iniciativas gubernamentales para implementar tecnologías de asistente virtual de atención médica. Además, Estados Unidos es el mercado más grande para asistentes virtuales de atención médica debido principalmente a la gran demanda de instalación de dispositivos tan avanzados en hospitales y clínicas y atención médica domiciliaria en los EE. UU. debido al aumento de la población geriátrica. Aparte de eso, la presencia de los principales actores competitivos en esta región con sus lanzamientos de productos innovadores presenta oportunidades lucrativas para el crecimiento del mercado regional. En enero de 2019, el Hospital Presbiteriano de Nueva York y Philips anunciaron una colaboración para asistentes virtuales de atención médica. El Hospital Presbiteriano de Nueva York ha planeado ampliar sus capacidades de atención virtual con servicios de monitoreo remoto de Philips.
Regiones lucrativas para el mercado de asistentes virtuales de atención médica
Perspectivas del mercado
La creciente adopción de Healthbots/Chatbots para una atención de calidad al paciente impulsa el crecimiento del mercado
La pandemia de COVID-19 es una factor independiente responsable del crecimiento del mercado general de asistentes virtuales de atención médica. Según el informe del Foro Económico Mundial (WEF), el potencial de los asistentes virtuales está enormemente asociado a beneficios lucrativos que ya se están logrando. Por tanto, el sector sanitario presenta una de las oportunidades más amplias para los asistentes virtuales. Por ejemplo, los recordatorios de citas por mensaje de texto automatizados y la asistencia de chatbots están ayudando a los médicos a conectarse con los pacientes a través de consultas digitales. Para que conste, en Ruanda, donde solo hay un médico y seis trabajadores sanitarios por cada 10.000 personas, los robots sanitarios están ayudando a reducir la gran demanda de personal sanitario. En los próximos años, los robots de salud se convertirán en la herramienta central al utilizar inteligencia artificial localizada para el idioma y la epidemiología de Ruanda para permitir que más pacientes sean atendidos para consultas. Por lo tanto, a través de estos asistentes virtuales, se puede lograr un uso eficaz de los escasos recursos sanitarios y, a cambio, se mejorará la calidad de la atención y se podrá mantener informados a los trabajadores sanitarios.
Información basada en componentes
Según el componente, el mercado de asistentes virtuales de atención médica se segmenta en reconocimiento de voz, texto a voz y reconocimiento de voz. Se estima que el segmento de reconocimiento de voz representará la mayor cuota de mercado durante 2021-2028. La tecnología de reconocimiento de voz ha ganado una atención significativa en el sector sanitario. Según el informe de la Fundación AHIMA, el sector sanitario comenzó a implementar tecnología de reconocimiento de voz para informes médicos. Con las continuas mejoras en la tecnología, se hizo necesario que los hospitales conocieran y creyeran en el valor de estos sistemas. En los próximos años, la tecnología de reconocimiento de voz también podría desempeñar un papel importante para beneficiar a los proveedores de atención médica a la hora de crear documentos junto a la cama de los pacientes hospitalizados. Los factores mencionados anteriormente impulsan el crecimiento del mercado para el segmento de reconocimiento de voz.
Mercado de asistentes virtuales de atención médica, por componente: 2021 y 2028
Información del usuario final
Según el usuario final, el mercado se segmenta en proveedores, pagadores y otros. El segmento de proveedores dominaría el mercado en los próximos años. Según el informe de la Asociación Estadounidense de Telemedicina (ATA), los asistentes virtuales de atención médica poseen numerosas ventajas para pacientes y proveedores. Por ejemplo, en cuanto a la eliminación de barreras físicas a la atención, los proveedores pueden ampliar su alcance mediante el uso de asistentes virtuales, especialmente para los pacientes que viven en zonas rurales. Además, puede ofrecer servicios preventivos que permitan al paciente educar o asesorar en bienestar sobre cuestiones de salud y bienestar que no sean de emergencia. Ampliar la atención médica virtualmente puede ayudar a los proveedores a monitorear y administrar la atención de sus pacientes durante su recuperación luego de una visita hospitalaria prolongada o un procedimiento quirúrgico o incluso actuar como un sustituto de la prestación de atención en persona según las necesidades de la población de pacientes, las capacidades de la organización de salud y disponibilidad de recursos. Los factores mencionados anteriormente contribuyen al crecimiento del mercado para el segmento de proveedores.
Las empresas que operan en el mercado de asistentes virtuales de atención médica adoptan la estrategia de innovación de productos para satisfacer las cambiantes demandas de los clientes en todo el mundo. , lo que también les permite mantener su marca en el mercado global.
Mercado de asistentes virtuales de atención médica: Segmentación
Según el componente, el mercado de asistentes virtuales para el cuidado de la salud se segmenta en reconocimiento de voz, texto a voz y reconocimiento de voz. Por usuario final, el mercado se segmenta en proveedores, pagadores y otros.
Por geografía
Según la geografía, el mercado de asistentes virtuales de atención médica está segmentado principalmente en América del Norte, Europa, Asia Pacífico, Medio Oriente y África (MEA) y América del Sur y Central. El mercado en América del Norte está aún más segmentado en EE. UU., Canadá y México. El mercado europeo de asistentes virtuales sanitarios está subsegmentado en Francia, Alemania, Reino Unido, España, Italia y el resto de Europa. El mercado de Asia Pacífico está subsegmentado en China, India, Japón, Australia, Corea del Sur y el resto de APAC. El mercado de asistentes virtuales de atención médica en MEA se segmenta aún más en Arabia Saudita, los Emiratos Árabes Unidos, Sudáfrica y el resto de MEA. El mercado de América del Sur y Central está segmentado en Brasil, Argentina y el resto de América del Sur y Central.
Perfiles de la empresa
- Nuance Communications, Inc.
- Amazon.com, Inc.
- Verient Systems, Inc.
- Microsoft Corporation
- GANAR CORPORACIÓN< /li>
- Infermedica
- CSS Corp
- Kognito
- Babylon
- True Imaging Interactive Inc.
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
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to country scope.
Frequently Asked Questions
Global healthcare virtual assistants’ market is segmented by region into North America, Europe, Asia Pacific, Middle East & Africa, and South & Central America. In North America, the U.S. is the largest market for fall management market. The US is estimated to hold the largest share in the healthcare virtual assistants’ market during the forecast period. The presence of top players and favorable regulations related to product approvals coupled with commercializing new products are the contributing factors for the regional growth. Additionally, the increasing number of R&D activities is the key factor responsible for the Asia-Pacific regional growth for healthcare virtual assistants accounting fastest growth of the region during the coming years.
Nuance Communications, Inc.; Amazon.com, Inc.; Verient Systems, Inc.; Microsoft Corporation; EGAIN CORPORATION; Infermedica; CSS Corp; Kognito; Babylon; and True Image Interactive Inc. are among the leading companies operating in the global healthcare virtual assistants’ market
The providers segment dominated the global healthcare virtual assistants’ market and accounted for the largest market share of 51.53% in 2021.
A healthcare virtual assistant is an innovative technology which helps with administrative and customer support tasks such as digitizing health history forms, electronic medical record (EMR/EHR) data management, patient appointment scheduling, medical authorizations, eligibility processing, and medical billing.
Growing prevalence of chronic diseases and increasing social networking and smart phone users are the most significant factors responsible for the overall market growth.
Based on component, speech recognition segment took the forefront lead in the worldwide market by accounting largest share in 2020 and is expected to continue to do so till the forecast period.
The List of Companies - Healthcare Virtual Assistants Market
- Nuance Communications, Inc.
- Amazon.com, Inc.
- Verient Systems, Inc.
- Microsoft Corporation
- Egain Corporation
- Infermedica
- CSS Corp
- Kognito
- Babylon
- True Image Interactive Inc.
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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