Se espera que el mercado de software de repositorios de investigación de usuarios crezca de 120,68 millones de dólares en 2021 a 364,00 millones de dólares en 2028; se estima que crecerá a una tasa compuesta anual del 17,1% de 2021 a 2028.
Los repositorios de investigación son un lugar centralizado para almacenar los datos de la investigación y organizarlos para un fácil acceso. El software de repositorios de investigación de usuarios permite al equipo de investigación descubrir conocimientos más allá de los estudios de investigación únicos, lo que garantiza la coherencia de la investigación. El software de repositorios de investigación de usuarios facilita la búsqueda y la capacidad de descubrimiento de datos de investigación, permitiendo referencias cruzadas y metaestudios. Este software permite a los investigadores incorporar múltiples fuentes de retroalimentación, mejorando la calidad de la investigación debido a la amplia inclusión de las perspectivas de los usuarios. Además, los diferentes pasos del proceso de investigación, incluida la planificación, la toma de notas, la transcripción de entrevistas, la recopilación de aspectos destacados, el análisis de la información recopilada, la agrupación de la información, la traducción de la información en ideas y la preparación de informes atractivos y ricos, implican una amplia gama de herramientas y cambios de contexto. El software de repositorios combina análisis y repositorio en una sola herramienta y minimiza los cambios de herramientas separadas para reducir el tiempo de investigación y mejorar la calidad de los resultados. Además, el software permite a investigadores multidisciplinarios o partes interesadas analizar datos de investigación de forma colaborativa, tanto en las instalaciones como de forma remota, lo que genera una mayor conciencia sobre la investigación de los usuarios y mejores resultados a través de diversas vistas.
Perspectivas estratégicas
Impacto de la pandemia de COVID-19 en el mercado de software de repositorios de investigación de usuarios
Según la Conferencia de las Naciones Unidas sobre Comercio y Desarrollo, el COVID- 19 ha provocado un aumento del comercio electrónico y la transformación digital en medio de la desaceleración de las actividades económicas. Al adaptarse a la nueva normalidad, los consumidores compran bienes y servicios en línea. Los minoristas y las empresas de reparto tienen como objetivo satisfacer la creciente demanda de los clientes de manera eficiente. Después de presenciar una caída significativa en 2020 debido a la pandemia de COVID-19, el mercado mundial de comercio electrónico ha comenzado a presenciar una recuperación gradual de la demanda de los consumidores desde el último trimestre de 2020. Se prevé que la rápida recuperación de las ventas de productos en línea impulse la demanda de Software de repositorios de investigación de usuarios durante el período de pronóstico para gestionar los comentarios y la experiencia de los clientes. Sin embargo, las fluctuaciones en las preferencias y el comportamiento de los consumidores debido al cambiante escenario de la pandemia también influirían positivamente en el mercado de software de investigación de experiencia del usuario (UX) en los próximos años.
regiones lucrativas de Mercado de software de repositorios de investigación de usuarios
Perspectivas del mercado– Mercado de software de repositorios de investigación de usuarios
Creciente demanda de nuevas empresas tecnológicas centradas en UX
Estados Unidos alberga el mayor número de nuevas empresas (63.703), seguido de India (8.301). ) y el Reino Unido (5.377). Actualmente, el 7,1% de las startups a nivel mundial operan en la industria Fintech, seguida de Ciencias de la Vida y Salud (6,8%), Inteligencia Artificial (5,0%), Gaming (4,7%), Adtech (3,3%) y Edtech (2,8%). . Estas startups están desarrollando sus productos teniendo en cuenta los requisitos de los usuarios. Para crear el diseño óptimo orientado al usuario, la investigación en profundidad se vuelve crucial. La investigación de usuarios adecuada puede ahorrar mucho tiempo, dinero y esfuerzo a la startup al reducir el alcance de la insatisfacción del cliente. La investigación UX ayuda a estudiar y evaluar al público objetivo al comprender sus patrones de comportamiento, experiencia, interacción y emoción hacia el producto desarrollado por la startup. Al estar en la etapa inicial del ciclo de mercado, las startups requieren crear una base de datos o repositorios para el almacenamiento, acceso y análisis de todos los datos del usuario creados durante el proceso de desarrollo del producto. Además, todas las partes interesadas, como gerentes y diseñadores, utilizan los datos de la investigación y colaboran en sus acciones en una plataforma bien organizada. El software de repositorios de investigación de usuarios desempeña un papel crucial en la gestión sistemática y la colaboración de la información y ayuda en el desarrollo de productos de una startup. Por lo tanto, el creciente número de nuevas empresas y el requisito vital de los desarrolladores de productos de acceder a datos de investigación están impulsando el crecimiento del mercado.
Información basada en tipos
Según el tipo, el mercado global de software de repositorios de investigación de usuarios se divide en basado en la nube y local. Las empresas de industrias altamente reguladas alojan sus aplicaciones en sus instalaciones con datos críticos ubicados dentro de servidores internos e infraestructura de TI. Los repositorios de UX brindan a los equipos de productos un centro para almacenar, analizar y colaborar en la investigación de los usuarios. Los investigadores de UX se están centrando en varios métodos para diseñar productos centrados en el cliente. Por lo tanto, la implementación local se considera una alternativa segura y accesible para varias empresas. Ventajas del despliegue on-premise, como la seguridad contra ciberataques que facilita su despliegue por parte de las organizaciones. Lo adoptan empresas que prefieren que la información crítica para su negocio se almacene en sus propios servidores para mejorar la protección de los datos.
Información basada en aplicaciones
Según la aplicación, el mercado de software de repositorios de investigación de usuarios se segmenta en gobierno, venta minorista y comercio electrónico, atención médica y ciencias de la vida, BFSI, transporte y logística, telecomunicaciones y TI, manufactura y otros. Las interacciones digitales en la tienda permiten a las marcas interactuar con los clientes. La pandemia de COVID - 19 aumentó el uso de teléfonos inteligentes y plataformas digitales con un cambio en la actitud de los clientes. necesidades y expectativas. La digitalización presenta una nueva oportunidad para que los actores de las telecomunicaciones improvisen, innoven y reinventen productos y servicios. Los clientes están invariablemente conectados a la red mediante voz; texto; y otras interacciones con teléfonos inteligentes basadas en Internet, como aplicaciones de salud, entretenimiento, finanzas, alimentación, fitness y medidas energéticas y de seguridad. La industria de las telecomunicaciones depende de grandes cantidades de datos. La aplicabilidad de datos consolidados a partir de investigaciones de usuarios y de mercado puede resolver problemas importantes de la industria de las telecomunicaciones. Los análisis avanzados brindan información sobre las horas pico de uso, lo que ayuda a las empresas a abordar los problemas de congestión de la red de los usuarios. Mapear los detalles de los consumidores individuales ayuda a los operadores a diferenciar entre clientes de alta prioridad y desertores, planificar servicios de valor añadido y evitar pérdidas de ingresos.
Actuadores que operan en la investigación de usuarios El mercado de software de repositorios se centra principalmente en el desarrollo de productos avanzados y eficientes.
- En 2021, Tetra Insights, una plataforma de operaciones de investigación con sede en Boulder, anunció que recaudó una ronda Serie A de 5 millones de dólares. de Access Venture Partners. La inversión acelerará el crecimiento y el desarrollo de la tecnología patentada de la empresa.
- En 2021, Productboard, una plataforma de gestión de productos centrada en el cliente que permite a los equipos entregar los productos adecuados al mercado más rápidamente, anunció que recaudó 72 millones de dólares en financiación Serie C liderada por Tiger Global Management con la participación de los inversores existentes Index Ventures, Kleiner Perkins, Sequoia Capital y Bessemer Venture Partners.
- En 2021, Zeroheight anunció que recaudó 72 millones de dólares. Ronda de financiación Serie A de 10 millones liderada por Tribe Capital, con la participación de Adobe, Y Combinator, FundersClub y Expa, así como inversores ángeles como Tom Preston-Werner (cofundador de GitHub), Bradley Horowitz (vicepresidente de producto de Google) , Irene Au (creó y ejecutó el diseño de UX para Google) y Nick Caldwell (vicepresidente de ingeniería en Twitter).
- En 2020, Experience Dynamics recibió el reconocimiento de empresa Top 1000 Global por parte de la empresa independiente con sede en Washington DC. empresa de calificación de empresa a empresa Clutch. El premio suma a Experience Dynamics a una lista de empresas globales que brindan servicios de consultoría excepcionales en transformación digital y diseño de experiencia de usuario.
- En 2019, USER se asoció con la Universidad de Tecnología y Diseño de Singapur para ofrecer un taller gratuito sobre experiencia de usuario. y el mercado de Singapur para Estonia, un centro de diseño creativo para diseños, emprendedores y el sector público.
- En 2018, Fuel Cycle, una solución líder de investigación de mercado todo en uno, anunció una nueva asociación estratégica con UserZoom, una empresa líder en conocimientos de UX en investigación de UX y pruebas de usabilidad, para optimizar las capacidades de investigación en la experiencia del usuario. La misión de UserZoom es escalar la investigación de UX a través de la velocidad y la automatización, lo que se alinea cuidadosamente con el compromiso de Fuel Cycle de potenciar la investigación continua que esté actualizada con el exigente y cambiante mercado global.
- Mercado de software de repositorios de investigación de usuarios
- local
- Gobierno
- Venta minorista y comercio electrónico
- Salud y ciencias biológicas
- BFSI
- Transporte y logística
- Telecomunicaciones y TI
- Fabricación
- Otros
- América del Norte
- Estados Unidos
- Canadá
- México
< li>Europa - Alemania
- Francia
- Italia
- Reino Unido
- Rusia
- Resto de Europa
- Asia Pacífico (APAC)
- Australia
- China
- India < li>Japón
- Corea del Sur
- Singapur
- Resto de APAC
- Oriente Medio África (MEA )
- Sudáfrica
- Arabia Saudita
- EAU
- Resto de MEA
- América del Sur
- Brasil
- Argentina
- Resto de SAM
El mercado de software de repositorios de investigación de usuarios se ha segmentado de la siguiente manera:
Mercado de software de repositorios de investigación de usuarios:
Mercado de software de repositorios de investigación de usuarios: por tipo
Mercado de software de repositorios de investigación de usuarios: por Aplicación
Mercado de software de repositorios de investigación de usuarios: por Geografía
Repositorios de investigaciones de usuarios Mercado de software: Perfiles de la empresa
- Crayon Bits, LLC
- Usertimes Solutions GmbH
- Tetra Insights, Inc.
- Savio Technology Inc.< /li>
- Reveall BV
- Productboard, Inc.
- UserZoom
- Dovetail Research Pty. Ltd.
- Condens Insights GmbH
- Laboratorio Aurelius, LLC
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
A user research repositories software provides the advantage of more intelligent workflows than a conventional database, faster access to insights, transparency of information, and democratized UX research and insights. Developers and product teams utilize these advantages to organize user feedback data and create potential solutions or new product features to address the feedback accordingly. Research team members collaborating data through UX repositories can group feedback using custom tags. Several key market players are currently creating user research repositories to automate tasks like trend detection, user sentiment analysis, and tagging. These repositories software work in coordination with product management software, giving developers and product teams a foundation from which to develop new features or enhance existing functionality.
The current limitations of conventional research repositories, such as storage of data in multiple places, siloed feedback channels, connecting multiple research projects and expensive transcribing of video and audio interviews, have led to the implementation of AI in user research repositories software. Various innovative tech companies have developed a specialized tools for user research. Furthermore, these repositories software integrate collaborative video analysis and word-based editing software for researchers, which enable them to store, collaborate, and share transcripts and videos online. These tools use AI to identify different speakers and help in naming them accordingly. These trends are expected to accelerate the adoption of user research repositories software in the coming years.
The age of digitalization and rising internet penetration worldwide has influenced businesses to accelerate their digital transformation and take necessary steps to deliver an engaging Digital Experience (DX). From secondary research statistics, nearly half of the tech companies comment that improving customer experience and customer satisfaction were the leading factors to start a digital transformation. Large enterprises offering digital experience to their customers, such as Amazon and Google, rely on a considerable amount of customer feedback data that provides a foundation for improving their digital product. This UX data requires to be easily accessible to all stakeholders engaged in product development to streamline the process of user research. The user research repositories software provides the right platform for storing the vast pool of customer/user-based data and collaborating it with product developers, marketers, and researchers to deduce useful insight using analytics tools. Therefore, the advent of a vast amount of research data pertaining to user’s digital experience is creating ample opportunities for key players in the user research repositories software market.
Cloud computing software enables companies to effectively scale up or down depending on overall usage and user requirements and utilize virtual technology to host a company’s applications offsite. Reduction of capital expenses, ease of data back up, and shift from traditional toward cloud-based technologies bolster the demand for cloud-based user research repositories software. For organizations that plan aggressive expansion globally, the cloud has even greater appeal as it allows enterprises to connect with customers, partners, and other businesses with minimal effort. Vendors in the market provide easy-to-use solutions, further enhancing the growth of the cloud-based segment.
Digital in-store interactions are enabling brands to engage with customers in new ways. The pandemic increased the use of smartphones and digital platforms with a shift in customers’ needs and expectations. Digitalization presents a new opportunity for telecom players to improvise, innovate, and re-invent possibilities to stay ahead of the power curve. Customers are invariably connected to the network via voice, text and other Internet-based smartphone interactions such as apps for health, entertainment, finance, food, fitness, and energy and safety measures. Advanced analytics gives insight into peak usage hours, which can help companies address user network congestion issues. Mapping out individual consumer details can help the operators differentiate between high-priority clients from defectors, plan out added value services, and prevent revenue losses. Telecom and IT providers recognize the value of these experiences and continue to stay ahead of the competition.
Trade show organizers is a first category of end users of virtual events software. With rising number of trade show organizers across the globe, presence of companies offering trade show platform is also increasing which in turn is impacting the scope of User Research Repositories Software. At present, it takes more than a promotion plan and landing page to market products & services. Therefore, with technological developments, a virtual trade show is a perfect multi-functional space to draw attention of leads and sell more.
The List of Companies - User Research Repositories Market
- Crayon Bits, LLC
- Usertimes Solutions GmbH
- Tetra Insights, Inc.
- Savio Technology Inc.
- Reveall B.V.
- Productboard, Inc.
- UserZoom
- Dovetail Research Pty. Ltd.
- Condens Insights GmbH
- Aurelius Lab, LLC
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
Related Reports
Nov 2021
Engineering Professional Services Market
Size and Forecast (2021 - 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Type (Consulting, Non-Consulting), Service Type (Designing and Construction, ESG, Program Management, Others), Sector (Private, Public), Vertical (Advanced Manufacturing, Infrastructure, Energy and Utilities, Environmental, Transportation, Others), Advanced Manufacturing (Data Center, Life Sciences, Electronics, and Semiconductor, EV and EV Battery, Others), Infrastructure (Buildings and Cities, Health Infrastructure, Telecommunication Infrastructure, Others), Energy And Utilities (Renewables, Energy Storage, Transmission and Distribution), Transportation (Aviation, Highways and Bridges, Ports and Maritime, Rail and Transit), Water (Water, Wastewater), and Geography (Americas, Europe, Asia Pacific and Middle East and Africa)
Nov 2021
Virtual Reality Puzzle Games Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Age (18 to 34 Years, Above 35 Years, 13 to 17 Years, and Upto 12 Years), Player Type (Single Player and Multi Player), and End Users (Individuals and Professionals)
Nov 2021
AI Data Management Market
Size and Forecast (2021 - 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Offering (Solution and Service), Deployment (On-premise and Cloud), Technology [Machine Learning, Natural Language Processing (NLP), Computer Vision, and Context Awareness Computing], and Industry Vertical (BFSI, Retail & E-commerce, IT & Telecom, Healthcare, Government & Utilities, and Others), and Geography
Nov 2021
Inspection Software for Government Services Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component (Software and Services), Services (Implementation and Deployment, Support and Maintenance, Training, and Consulting), Deployment (Cloud and On-premises), Application (Permitting and Licensing Management, Inspection and Scheduling Management, Contract Management, and Others), and End User (Local Government, State Government, and Federal Government)
Nov 2021
Mobile Threat Defense Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Operating System (Android and iOS), Enterprise Size (Large Enterprises and SMEs), and End-User (IT and Telecomm, BFSI, Manufacturing, Retail and E-commerce, Government, and Others)
Nov 2021
Spend Analytics for Electronics and Semiconductor Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis By Component (Software and Service), Type (Descriptive Analytics, Predictive Analytics, and Prescriptive Analytics), Deployment (On-premise and Cloud), and Application (Financial Management, Risk Management, Governance and Compliance Management, Supplier Sourcing and Performance Management, Demand and Supply Forecasting, and Others)
Nov 2021
Photonic Design Automation Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Solution and Service), Deployment (On-Premise and Cloud), Organization Size (SMEs and Large Enterprises), and Application (Academic Research and Industrial Research & Manufacturing)
Nov 2021
Voice-based Payments Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component (Hardware and Software), By Enterprise Size (Large Enterprises and Small and Medium-Sized Enterprises), By Industry (BFSI, Automotive, Healthcare, Retail, Government, and Others), and by Geography