Publication Month: Jun 2020 | Report Code: TIPRE00011004 | No. of Pages: 177 | Category: Technology, Media and Telecommunications | Status: Published
Delivery management software is used in numerous industries to track shipments and ensure smooth delivery of goods to customers. The adoption of innovative delivery management software benefits companies through better customer satisfaction, improved asset utilization, and reduced fuel usage. The software connects the driver and the back-end offices via a single platform and offer all the information required by a driver for the delivery of an item.
Growing investments in delivery management software and rising adoption of cloud technology are driving the global delivery management software market. The shift from paperless work to automation is also likely to fuel the global market growth. Features of delivery management software, such as real-time visibility, simplified business operations, engaging customer communication, and enhanced routing options, are supporting the growth of the global market for these software. Online shoppers worldwide prefer real-time tracking facility for their orders, along with timely updates on the status of their goods and confirmation; thus, the growing preference among customers for online shopping is fueling the growth of the global delivery management software market.
APAC dominated the delivery management software market in 2019, followed by North America and Europe. These regions are characterized by the presence of well-developed countries, strong industrial bases, and high technology adoption. The presence of fast-growing economics, rising automated technology adoption, and increasing internet penetration, as well as tendency toward the adoption of software by end users, are among the prime factors contributing to the growth of the delivery management software market in these regions. The market in other developing regions, such as the MEA and SAM, is also projected to grow at a steady pace owing to the increasing government initiatives to digitalize the economy with the adoption of advanced technologies.
The COVID-19 pandemic crisis is affecting the industries worldwide, and the global economy is anticipated to take the worst hit in 2020, as well as in 2021. The outbreak has created significant disruptions in primary industries such as logistics, retail, and e-commerce. The sharp decline in the international logistics business industry is negatively impacting the growth of the global delivery management software market. The factory shutdowns, travel bans, trade bans, and border lockdowns to combat and contain the transmission have adversely affected the logistics industry globally.
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E-commerce is one of the mature industries in the US, where consumers are highly inclined toward online shopping. According to the Census Bureau of the Department of Commerce, US retail e-commerce sales were US$ 160.3 billion for the first quarter of 2020, an increase of 2.4% from the fourth quarter of 2019. Thus, the growing e-commerce industries in APAC and North America are thriving in the business for delivery management software. The software is a bridge between the e-commerce companies and the logistic companies. Bridging this gap helps e-commerce businesses carry out seamless pickup and delivery operations with real-time tracking. With the help of delivery management, e-commerce gets better visibility and can grab a massive number of customer bases. Thus, this factor is scaling up delivery management software market size year-on-year.
Based on deployment type, the delivery management software market is segmented into cloud and on-premises. The cloud segment led the delivery management software market in 2019.
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Based on enterprise size, the delivery management software market is segmented into small and medium-size enterprises, and large enterprises. In 2019, large enterprises segment led the delivery management software market.
Based on end user, the delivery management software market is segmented into restaurant delivery, logistics, courier business, and others. The logistics segment led the delivery management software market in 2019.
Market initiative is a commonly adopted strategy by companies to expand their footprint in the global market by addressing the escalating customer demands. Bango PLC, Boku, Inc., Comviva Technologies Limited, DIMOCO, and Fortumo are among the key market players operating in the delivery management software market. Overall it is a consolidated market, however, the impressive growth of alternative payment methods is expected to offer ample growth opportunities to players operating in this market.
The List of Companies - Delivery Management Software Market
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