The delivery management software market size is projected to reach US$ 5.90 billion by 2031 from US$ 2.17 billion in 2023. The market is expected to register a CAGR of 13.3% from 2023 to 2031. 

Integration of AI and ML technologies in the delivery management software for enhancing consumer experience is likely to remain a key delivery management software market trend.

Delivery Management Software Market Analysis

The delivery management software market is growing at a rapid pace due to the expanding e-commerce industry and growing demand for real-time information for managing logistics and supply chains. The market is expanding steadily, driven by the growing population, rising digitalization, and consumer preference for online shopping. Moreover, the growing demand for automation by end users is providing lucrative opportunities for market growth.  

Delivery Management Software Market Overview

Delivery management software is used to track shipments and assure timely delivery of items to customers. The use of innovative delivery management software provides significant benefits to businesses, including increasing asset utilization, improving customer satisfaction, and lowering fuel use. The software connects the delivery driver and the back-end offices on a single platform and provides information needed by a driver to deliver an item. Growing demand for real-time information and improved delivery tracking is boosting the market.

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Delivery Management Software Market: Strategic Insights

Delivery Management Software Market

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  CAGR (2023 - 2031)

  13.3%
• Market Size 2023
  US$ 2.17 billion
• Market Size 2031
  US$ 5.90 billion

Market Dynamics

GROWTH DRIVERS

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FUTURE TRENDS

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OPPORTUNITIES

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Key Players

• Deliforce Technologies Private Limited
• FarEye (RoboticWares Pvt Ltd)
• GetSwift Limited
• Jungleworks
• Loginext Solutions Private Limited
• Mobisoft Infotech LLC
• Shipox Inc
• WorkWave LLC
• Zippykind (Snappylead LLC)
• Onro, Inc.

Regional Overview

• North America
• Europe
• Asia-Pacific
• South and Central America
• Middle East and Africa

Market Segmentation

Deployment Type

• Cloud
• On-Premises

Enterprise Size

• Small and Medium-Size Enterprises
• Large Enterprises

End User

• Restaurant Delivery
• Logistics
• Courier Business
• Others

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Delivery Management Software Market Drivers and Opportunities

Expanding E-Commerce Industry is Driving the Market

The expanding e-commerce industry and growing demand for last-mile delivery services among consumers is fueling the market. E-commerce business is quickly expanding worldwide, as more consumers are preferring online shopping as a convenient option. This results in a surging demand for delivery services among consumers, particularly last-mile delivery. Last-mile delivery is a crucial part of the e-commerce business. It involves the transportation of commodities from the warehouse to the customer’s doorstep. E-commerce businesses are focusing on ensuring that their items reach customers quickly and cost-effectively, which increases the demand for delivery management software among businesses. However, the expansion of the e-commerce industry and shifting consumers' preference towards online shopping is fueling the market.

Growing Demand for Automation by End Users – An Opportunity in the Delivery Management Software Market

The emergence of cutting-edge technologies presents profitable growth potential for the delivery management software market. Large players in the delivery management software market are making significant investments in the adoption of AI and ML technologies to automate their delivery processes. Moreover, automation is highly gaining traction in delivery management by supporting businesses to improve their order fulfillment and delivery procedures. Automation helps end users, such as restaurant delivery, logistics, courier business, and others, to streamline procedures, lower costs, and improve the customer experience. Numerous automation technologies such as route optimization, self-service portals, and automated delivery are highly adopted by logistics firms for faster and more effective product delivery.

Delivery Management Software Market Report Segmentation Analysis

Key segments that contributed to the derivation of the delivery management software market analysis are deployment type, enterprise size, and end user.

• Based on deployment type, the delivery management software market is divided into cloud, and on-premises. The cloud segment held a larger market share in 2023.
• In terms of enterprise size, the delivery management software market is divided into small and medium-size enterprises and large enterprises. The large enterprises segment held a larger market share in 2023.
• On the basis of end user, the market is segmented into restaurant delivery, logistics, courier business, and others. The logistics segment held the largest share of the market in 2023.

Delivery Management Software Market Share Analysis by Geography

The geographic scope of the delivery management software market report is mainly divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South America/South & Central America.

In terms of revenue, Asia Pacific accounted for the largest delivery management software market share, expanding e-commerce sector, growing population, and consumers' preference for online shopping. Increasing demand for delivery management software among businesses to streamline their delivery processes by reducing additional logistics costs is driving the market. Moreover, technological advancement and increasing demand for cloud-based software for appropriately managing product delivery are creating opportunities in the market. 

Delivery Management Software Market News and Recent Developments

The delivery management software market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. The following is a list of developments in the market for delivery management software and strategies:

• In February 2024, Inspire Brands purchased ‘Vromo’ to streamline delivery channels. Vromo is an online food delivery software that supports Inspire Brands to operate its delivery process by providing delivery tracking benefits to the end customer. (Source: Inspire Brands, Press Release, 2024)

Delivery Management Software Market Report Scope

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Delivery Management Software Market Report Coverage and Deliverables

The “Delivery Management Software Market Size and Forecast (2023–2031)” report provides a detailed analysis of the market covering below areas:

• Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
• Market dynamics such as drivers, restraints, and key opportunities
• Key future trends
• Detailed PEST/Porter’s Five Forces and SWOT analysis
• Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
• Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments
• Detailed company profiles