Online Ordering Systems Market Statistics, Trends, Size, Share, and Key Players by 2031

Historic Data: 2021-2023   |   Base Year: 2024   |   Forecast Period: 2025-2031

Coverage: Online Ordering Systems Market covers analysis by Deployment (On-Premise, Cloud); Application (Small Restaurants, Large Hotels) , and Geography (North America, Europe, Asia Pacific, and South and Central America)

  • Report Date : Aug 2025
  • Report Code : TIPRE00008349
  • Category : Technology, Media and Telecommunications
  • Status : Upcoming
  • Available Report Formats : pdf-format excel-format
  • No. of Pages : 150

The Online Ordering Systems Market is expected to register a CAGR of 10% from 2025 to 2031, with a market size expanding from US$ XX million in 2024 to US$ XX Million by 2031.

The report Online Ordering Systems Market provides detailed information about digital ordering solutions, which are further categorized into various industries. This report analyses the market segments which include deployment model, application, and geography giving light to the market size as well as the share. The key growth drivers that have increased the adoption of e-commerce and consumer demand for convenience are also included. Emerging trends like AI integration, mobile ordering, and contactless transactions are also studied. It provides an analysis of the suppliers of the report along with strategies and competitive positioning. This report forms an invaluable resource for any stakeholder interested in comprehending market dynamics and identifying opportunities in this new area of online ordering.

Purpose of the Report

The report Online Ordering Systems Market by The Insight Partners aims to describe the present landscape and future growth, top driving factors, challenges, and opportunities. This will provide insights to various business stakeholders, such as:

  • Technology Providers/Manufacturers: To understand the evolving market dynamics and know the potential growth opportunities, enabling them to make informed strategic decisions.
  • Investors: To conduct a comprehensive trend analysis regarding the market growth rate, market financial projections, and opportunities that exist across the value chain.
  • Regulatory bodies: To regulate policies and police activities in the market with the aim of minimizing abuse, preserving investor trust and confidence, and upholding the integrity and stability of the market.

Online Ordering Systems Market Segmentation

Deployment

  • On-premise
  • Cloud

application

  • Small Restaurants
  • Large Hotels

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Online Ordering Systems Market: Strategic Insights

online-ordering-systems-market
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Online Ordering Systems Market Growth Drivers

  • Increased digitization: Key drivers in the growth of the online ordering systems market include an increase in digitization within different industries, such as retail and food services, which has consequently accelerated demand for effective online ordering solutions. People are now more interested in convenience from their devices rather than having to go out and order. Businesses, in turn, see this surge and adopt these systems.
  • Advanced Technologies: Technologies like mobile applications and integrated payments. Contactless means of payments have also contributed to such development in QSR people want it safe and quick.
  • Market Competition: Due to increased competition among business entities, they encourage investment in online ordering systems for better engagement and retention of customers. The trend for delivery services and third-party logistics on the increase supports this market and promotes the same to the business entities to reach a wide range of customers. Overall, these drivers make the online ordering system market dynamic, fast-growing, and at a rapid pace.

Online Ordering Systems Market Future Trends

  • Omnichannel Srategies: In the future, the online ordering systems market will be integrated with artificial intelligence and machine learning for more personalized user experiences and high-order accuracy. Omnichannel strategies can enable businesses to develop connectivity among the seamless touchpoints of online-offline interactions.
  • Mobile ordering: Mobile ordering will continue to grow in traction, supported by developments in both app development and user-friendly interfaces. Perhaps subscription models will become more in demand and take precedence. This will help the consumer with convenience and savings. More emphasis on sustainability will lead to demands of greener packaging and practices from delivery services.
  • Integration of AR and VR: Other growing integrations include AR for virtual product preview and enhanced customer interaction. With the growth in data privacy concerns, businesses will also have to ensure secure payment solutions and secure data handling practices that are transparent. Finally, the expansion of delivery options to include drone and autonomous vehicle deliveries will disrupt logistics and enhance the overall consumer experience, setting the market up for remarkable growth in the coming years.

Online Ordering Systems Market Opportunities

  • E-commerce: The online ordering system market possesses strong growth potential due to a number of factors, the first and foremost being an increasing demand in consumer preference for convenience and speed when making purchases, particularly in the food and retail sectors.
  • Advent of mobile technology: With the advent of mobile technology and applications, firms can now directly reach consumers. Higher engagement at increased revenue will result from this. More people will be attracted to the user-friendly interface and streamlined order processes.
  • Expansion of delivery channels: An expanding delivery service and partnerships with third-party logistics providers also spread the area of acquiring new potential markets. A company that connects an AI personal recommendation system or a system based on data analytics of consumer behavior can refine the customer experience further.
  • Emerging markets: The rising demand for contraception in emerging markets, particularly in Asia, Africa, and Latin America, offers substantial growth opportunities for hormonal contraceptive manufacturers. Government-led initiatives and healthcare improvements are also contributing to market expansion in these regions.

Online Ordering Systems Market Regional Insights

The regional trends and factors influencing the Online Ordering Systems Market throughout the forecast period have been thoroughly explained by the analysts at Insight Partners. This section also discusses Online Ordering Systems Market segments and geography across North America, Europe, Asia Pacific, Middle East and Africa, and South and Central America.

online-ordering-systems-market-global-geography
  • Get the Regional Specific Data for Online Ordering Systems Market

Online Ordering Systems Market Report Scope

Report Attribute Details
Market size in 2024 US$ XX million
Market Size by 2031 US$ XX Million
Global CAGR (2025 - 2031) 10%
Historical Data 2021-2023
Forecast period 2025-2031
Segments Covered By Deployment
  • On-premise
  • Cloud
By application
  • Small Restaurants
  • Large Hotels
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • Hippos Software Inc.
  • MenuDrive
  • Oracle (NetSuite)
  • Revel Systems
  • Sapaad
  • ShopKeep
  • Sysco
  • Toast, Inc.
  • TouchBistro

  • Online Ordering Systems Market Players Density: Understanding Its Impact on Business Dynamics

    The Online Ordering Systems Market is growing rapidly, driven by increasing end-user demand due to factors such as evolving consumer preferences, technological advancements, and greater awareness of the product's benefits. As demand rises, businesses are expanding their offerings, innovating to meet consumer needs, and capitalizing on emerging trends, which further fuels market growth.

    Market players density refers to the distribution of firms or companies operating within a particular market or industry. It indicates how many competitors (market players) are present in a given market space relative to its size or total market value.

    Major Companies operating in the Online Ordering Systems Market are:

    1. Hippos Software Inc.
    2. MenuDrive
    3. Oracle (NetSuite)
    4. Revel Systems
    5. Sapaad

    Disclaimer: The companies listed above are not ranked in any particular order.


    online-ordering-systems-market-cagr

    • Get the Online Ordering Systems Market top key players overview

    Key Selling Points

    • Comprehensive Coverage: The report comprehensively covers the analysis of products, services, types, and end users of the Online Ordering Systems Market, providing a holistic landscape.
    • Expert Analysis: The report is compiled based on the in-depth understanding of industry experts and analysts.
    • Up-to-date Information: The report assures business relevance due to its coverage of recent information and data trends.
    • Customization Options: This report can be customized to cater to specific client requirements and suit the business strategies aptly.

    The research report on the Online Ordering Systems Market can, therefore, help spearhead the trail of decoding and understanding the industry scenario and growth prospects. Although there can be a few valid concerns, the overall benefits of this report tend to outweigh the disadvantages.


    Frequently Asked Questions

    What are the deliverable formats of online ordering system market report?

    The report can be delivered in PDF/PPT format; we can also share excel dataset based on the request.

    What are the options available for the customization of this report?

    Some of the customization options available based on request are additional 3-5 company profiles and country-specific analysis of 3-5 countries of your choice. Customizations are to be requested/discussed before making final order confirmation, as our team would review the same and check the feasibility.

    Which are key players in online ordering system market?

    Key players in this market are - Hippos Software Inc, MenuDrive, Oracle NetSuite, Revel Systems, Sapaad, ShopKeep, Sysco, Toast Inc, TouchBistro

    What is expected CAGR of online ordering system market?

    The market is expected to register a CAGR of 10% during 2023-2031

    What are the factors impacting on online ordering system market?

    The online ordering systems market is driven by digitalization, consumer demand for convenience, technological advancements, the rise of contactless payments, and increased competition, all enhanced by the pandemic's lasting impact.

    What are future trends in online ordering systems market?

    Future trends in the online ordering systems market include AI-driven personalization, mobile ordering growth, subscription models, sustainability initiatives, AR for enhanced engagement, secure payment solutions, and the expansion of innovative delivery methods like drones and autonomous vehicles.

    Ankita Mittal
    Ankita Mittal
    Manager,
    Market Research & Consulting

    Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

    Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

    • Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
    • PEST and SWOT Analysis
    • Market Size Value / Volume - Global, Regional, Country
    • Industry and Competitive Landscape
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    Our Clients
    The List of Companies

    1. Hippos Software Inc.
    2. MenuDrive
    3. Oracle (NetSuite)
    4. Revel Systems
    5. Sapaad
    6. ShopKeep
    7. Sysco
    8. Toast, Inc.
    9. TouchBistro
    10. Upserve, Inc
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