IP Telephony Market to Grow at a CAGR of 10.1% to reach US$ 63.47 Bn Million from 2017 to 2027

IP Telephony Market to 2027 - Global Analysis and Forecasts by Component (Hardware, Software, and Services), Hardware (IP Desktop Phones, DECT Phones, and IP Conference Phones); Service (Installation & Maintenance, and Professional Services), Installation Type (Wired and Wireless): Enterprise Size (SME and Large Enterprises) End Users (Residential, Corporate and Governmental Organization)

  • Report Code : TIPTE100001304
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 150
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IP telephony market accounted to US$ 25.26 Bn in 2017 and is anticipated to grow at a CAGR of 10.1% to account for US$ 63.47 Bn by 2027.

Within this market, various regions are observed to exhibit different growth trends. North America holds the largest share of the total market while the areas such as Latin America and APAC are expected to show high growth along with the increasing growth in the industrial and IT sector.

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IP Telephony Market: Strategic Insights

ip-telephony-market
Market Size Value inUS$ 25.26 Billion in 2017
Market Size Value byUS$ 63.47 Billion by 2027
Growth rateCAGR of 10.1% from 2018-2027
Forecast Period2018-2027
Base Year2018
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The study intends to deliver an overview of IP telephony market with detailed market segmentation. Also, it evaluates the present market state of IP telephony market and forecasts the market till 2027. The report covers market dynamics affecting the IP telephony market during the forecast period. Furthermore, the report analyzes the competitive scenario, geographic trends, and opportunities in the IP telephony market for all geographic regions. Further, the report includes the detailed company profiles of the key players in the IP telephony market along with their market strategies with the SWOT analysis for all company profiled in the report.

Wireless access points create a wireless network addressing the needs of multiple users. Maximum enterprises adopt wireless telephones in their office environments which offer employees with high mobility. Also, the adoption of wireless devices among enterprises is high. Use of wireless devices increases employee mobility, level of complexity & maintenance, and ultimately the company’s overall efficiency. Moreover, use of wireless devices and IP phones delivers a hassle-free experience to the workforce and enhances the configuration. In addition to this, Players introduces new products to extend their IP telephony product portfolio. For instance, Grandstream extended its IP phone portfolio. The company’s WP820 provides portable WiFi IP phone with dual-band WiFi support, built-in feature of Bluetooth, and a sophisticated antenna design which permit the users to impeccably roam across any WiFi environment.

APAC is expected to be the fastest growing region in the IP telephony market. The primary reason for this is the presence of a considerable number of companies coupled with some favorable Government policies encouraging the setup of businesses in the region. India, China, are some of the relevant countries in Asia. Geographically, North America will have the largest share in the IP telephony market by 2027, owing to rapid technological developments, various investments, and supportive Government policies in the western part of the world.

The leading players operating in the field of IP Telephony across the globe include Microsoft Corporation, Cisco Systems, Inc., Avaya Inc., NEC Corporation, Mitel Networks Corporation, Yealink Inc., Panasonic Corporation, Toshiba Corporation, Polycom, Inc., and Ascom Holding AG and among others.
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Component , Hardware ; Service , Installation Type : Enterprise Size End Users

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

US, Canada, Mexico, UK, Germany, Spain, Italy, France, India, China, Japan, South Korea, Australia, UAE, Saudi Arabia, South Africa, Brazil, Argentina

TABLE OF CONTENTS

1. INTRODUCTION 17
1.1 SCOPE OF THE STUDY 17
1.2 THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE 17

2. KEY TAKEAWAYS 18

3. IP TELEPHONY MARKET LANDSCAPE 21
3.1 MARKET OVERVIEW 21
3.2 MARKET SEGMENTATION 22
3.2.1 Global IP Telephony Market - By Component 23
3.2.2 Global IP Telephony Market - By Hardware 23
3.2.3 Global IP Telephony Market - By Service 24
3.2.4 Global IP Telephony Market - By Installation Type 24
3.2.5 Global IP Telephony Market - By Enterprise size 24
3.2.6 Global IP Telephony Market - By End-User 24
3.2.7 Global IP Telephony Market - By Geography 24
3.3 PEST ANALYSIS 26
3.3.1 North America PEST Analysis 26
3.3.2 EUROPE PEST Analysis 28
3.3.3 ASIA PACIFIC PEST Analysis 30
3.3.4 Middle East & Africa PEST Analysis 32
3.3.5 South America PEST Analysis 34

4. IP TELEPHONY MARKET - KEY INDUSTRY DYNAMICS 36
4.1 KEY MARKET DRIVERS 36
4.1.1 Influence of advancing internet facilities in the market 36
4.1.2 Rising Importance of effective communication in corporate ecosystem 36
4.1.3 The cost effectiveness of the IP telephony is driving its adoption 36
4.1.4 Widespread availability of integration support and migration strategies 37
4.1.5 Potential to enhance the quality of customer support and service 37
4.2 KEY MARKET RESTRAINTS 38
4.2.1 Security concerns with respect to increasing cybercrime 38
4.2.2 Issues with emergency calling facility 38
4.2.3 The reliability of IP Telephony over the external power source and internet connectivity might impact its growth 38
4.3 KEY MARKET OPPORTUNITIES 39
4.3.1 The ISDN Switch off coupled with expanding growth of SMEs to provide a noteworthy growth opportunity in the coming years 39
4.3.2 Inception of 5G to provide growth benefits to both IP telephony operators as well as device manufacturers 39
4.4 FUTURE TREND 43
4.4.1 Companies in the IP Telephony value chain would tap onto the opportunities provided by the new GDPR regulation 43
4.5 IMPACT ANALYSIS OF DRIVERS & RESTRAINTS 44

5. IP TELEPHONY MARKET - GLOBAL ANALYSIS 45
5.1 OVERVIEW 45
5.2 GLOBAL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46

6. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - COMPONENT 47
6.1 OVERVIEW 47
6.2 IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 47
6.3 HARDWARE MARKET 48
6.3.1 Overview 48
6.3.2 Hardware Market Revenue and Forecasts to 2027 (US$ Bn) 48
6.4 SOFTPHONE MARKET 49
6.4.1 Overview 49
6.4.2 Softphones Market Revenue and Forecasts to 2027 (US$ Bn) 49
6.5 SERVICES MARKET 50
6.5.1 Overview 50
6.5.2 Services Market Revenue and Forecasts to 2027 (US$ Bn) 50

7. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE 51
7.1 OVERVIEW 51
7.2 IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 51
7.3 IP DESKTOP PHONE MARKET 52
7.3.1 Overview 52
7.3.2 IP Desktop Phone Market Revenue and Forecasts to 2027 (US$ Bn) 52
7.4 IP CONFERENCE PHONE MARKET 53
7.4.1 Overview 53
7.4.2 IP Conference Phone Market Revenue and Forecasts to 2027 (US$ Bn) 53
7.5 DECT PHONE MARKET 54
7.5.1 Overview 54
7.5.2 DECT Phone Market Revenue and Forecasts to 2027 (US$ Bn) 54
7.6 OTHERS MARKET 55
7.6.1 Overview 55
7.6.2 Others Market Revenue and Forecasts to 2027 (US$ Bn) 55

8. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - SERVICE 56
8.1 OVERVIEW 56
8.2 IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 56
8.3 INSTALLATION & MAINTENANCE SERVICE 57
8.3.1 Overview 57
8.3.2 Installation & Maintenance Market Revenue and Forecasts to 2027 (US$ Bn) 57
8.4 PROFESSIONAL SERVICES 58
8.4.1 Overview 58
8.4.2 Professional Services Market Revenue and Forecasts to 2027 (US$ Bn) 58

9. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - INSTALLATION 59
9.1 OVERVIEW 59
9.2 IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION, 2017 & 2027 59
9.3 WIRED 60
9.3.1 Overview 60
9.3.2 Wired Market Revenue and Forecasts to 2027 (US$ Bn) 60
9.4 WIRELESS 61
9.4.1 Overview 61
9.4.2 Wireless Market Revenue and Forecasts to 2027 (US$ Bn) 61

10. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - ENTERPRISE SIZE 62
10.1 OVERVIEW 62
10.2 IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 62
10.3 SME MARKET 63
10.3.1 Overview 63
10.3.2 SME Market Revenue and Forecasts to 2027 (US$ Bn) 63
10.4 LARGE ENTERPRISE 64
10.4.1 Overview 64
10.4.2 Large Enterprise Market Revenue and Forecasts to 2027 (US$ Bn) 64

11. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - END USER 65
11.1 OVERVIEW 65
11.2 IP TELEPHONY MARKET BREAKDOWN, BY END USER, 2017 & 2027 65
11.3 RESIDENTIAL 66
11.3.1 Overview 66
11.3.2 Residential Market Revenue and Forecasts to 2027 (US$ Bn) 66
11.4 CORPORATE 67
11.4.1 Overview 67
11.4.2 Corporate Market Revenue and Forecasts to 2027 (US$ Bn) 67
11.5 GOVERNMENT ORGANIZATION 68
11.5.1 Overview 68
11.5.2 Government Organization Market Revenue and Forecasts to 2027 (US$ Bn) 68

12. IP TELEPHONY MARKET - GEOGRAPHICAL ANALYSIS 69
12.1 OVERVIEW 69
12.2 NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 70
12.2.1 Overview 70
12.2.2 North America IP Telephony Market Breakdown, by Key Countries 71
12.2.2.1 U.S. IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 72
12.2.2.2 Canada IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 73
12.2.2.3 Mexico IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 74
12.2.3 North America IP Telephony Market Breakdown, by Component 74
12.2.3.1 North America IP Telephony Market Breakdown, by Hardware 75
12.2.4 North America IP Telephony Market Breakdown, by Service 76
12.2.5 North America IP Telephony Market Breakdown, by Installation Type 77
12.2.6 North America IP Telephony Market Breakdown, by Enterprise Size 78
12.2.7 North America IP Telephony Market Breakdown, by End-User 79
12.3 EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 80
12.3.1 Overview 80
12.3.2 Europe IP telephony Market Breakdown by Key Countries 81
12.3.2.1 France IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 82
12.3.2.2 Germany IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 83
12.3.2.3 Italy IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 84
12.3.2.4 Spain IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 85
12.3.2.5 UK IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 86
12.3.2.6 Rest of Europe IP telephony Market Revenue and Forecasts to 2027 (US$ Bn) 87
12.3.3 Europe IP Telephony Market Breakdown by Component 87
12.3.4 Europe IP Telephony Market Breakdown by Hardware 88
12.3.5 Europe IP Telephony Market Breakdown by Services 89
12.3.6 Europe IP Telephony Market Breakdown by Installation Type 90
12.3.7 Europe IP Telephony Market Breakdown by Enterprise Size 90
12.3.8 Europe IP Telephony Market Breakdown by End User 92
12.4 APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 93
12.4.1 Overview 93
12.4.2 APAC IP Telephony Market Breakdown by Key Countries 95
12.4.2.1 Australia IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 96
12.4.2.2 China IP Telephony Market Revenue and Forecast to 2027 (US$ Bn) 97
12.4.2.3 India IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 98
12.4.2.4 Japan IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 99
12.4.2.5 Rest of APAC IP Telephony Market Revenue and Forecasts to 2027 (US$ Bn) 100
12.4.3 APAC IP Telephony Market Breakdown by Component 100
12.4.4 APAC IP Telephony Market Breakdown by Hardware 101
12.4.5 APAC IP Telephony Market Breakdown by Service 102
12.4.6 APAC IP Telephony Market Breakdown by installation Type 103
12.4.7 APAC IP Telephony Market Breakdown by Enterprise Size 104
12.4.8 APAC IP Telephony Market Breakdown by end user 105
12.5 MIDDLE EAST & AFRICA (MEA) IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 106
12.5.1 Overview 106
12.5.2 MEA IP Telephony market Breakdown by Key Countries 107
12.5.2.1 Saudi Arabia IP Telephony market Revenue and Forecast to 2027 (US$ Bn) 108
12.5.2.2 UAE IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 109
12.5.2.3 South Africa IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 110
12.5.2.4 Rest of MEA IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 111
12.5.3 MEA IP Telephony market Breakdown by Component 112
12.5.4 MEA IP Telephony market Breakdown by Hardware 113
12.5.5 MEA IP Telephony market Breakdown by Service 114
12.5.6 MEA IP Telephony market Breakdown by Installation Type 115
12.5.7 MEA IP Telephony market Breakdown by Enterprise Size 116
12.5.8 MEA IP Telephony market Breakdown by End-User 117
12.6 SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 118
12.6.1 Overview 118
12.6.2 SAM IP Telephony market Breakdown by Key Countries 119
12.6.2.1 Brazil IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 120
12.6.2.2 Rest of SAM IP Telephony market Revenue and Forecasts to 2027 (US$ Bn) 121
12.6.3 SAM IP Telephony market Breakdown by Component 122
12.6.5 SAM IP Telephony market Breakdown by Service 124
12.6.6 SAM IP Telephony market Breakdown by Installation Type 125
12.6.7 SAM IP Telephony market Breakdown by Enterprise Size 126
12.6.8 SAM IP Telephony market Breakdown by End-User 127

13. INDUSTRY LANDSCAPE 128
13.1 MARKET INITIATIVE 128
13.2 MERGER AND ACQUISITION 129
13.3 NEW DEVELOPMENT 130

14. COMPETITIVE LANDSCAPE 131
14.1 COMPETITIVE PRODUCT MAPPING 131
14.2 MARKET POSITIONING - GLOBAL TOP 5 PLAYERS RANKING 132

15. COMPANY PROFILES 133
15.1 AVAYA INC. 133
15.1.1 Key Facts 133
15.1.2 Business Description 133
15.1.3 Financial Overview 134
15.1.4 SWOT Analysis 134
15.1.5 Key Developments 136
15.2 MITEL NETWORKS CORPORATION 137
15.2.1 Key Facts 137
15.2.2 Business Description 137
15.2.3 Financial Overview 138
15.2.4 SWOT Analysis 138
15.2.5 Key Developments 140
15.3 NEC CORPORATION 141
15.3.1 Key Facts 141
15.3.2 Business Description 141
15.3.3 Financial Overview 142
15.3.4 SWOT Analysis 142
15.3.5 Key Developments 144
15.4 MICROSOFT CORPORATION 145
15.4.1 Key Facts 145
15.4.2 Business Description 145
15.4.3 Financial Overview 146
15.4.4 SWOT Analysis 146
15.4.5 Key Developments 147
15.5 CISCO SYSTEMS, INC. 148
15.5.1 Key Facts 148
15.5.2 Business Description 148
15.5.3 Financial Overview 149
15.5.4 SWOT Analysis 149
15.5.5 Key Developments 151
15.6 PANASONIC CORPORATION 152
15.6.1 Key Facts 152
15.6.2 Business Description 152
15.6.3 Financial Overview 153
15.6.4 SWOT Analysis 153
15.6.5 Key Developments 155
15.7 YEALINK INC. 156
15.7.1 Key Facts 156
15.7.2 Business Description 156
15.7.3 Financial Overview 156
15.7.4 SWOT Analysis 157
15.7.5 Key Developments 158
15.8 TOSHIBA CORPORATION 160
15.8.1 Key Facts 160
15.8.2 Business Description 160
15.8.3 Financial Overview 161
15.8.4 SWOT Analysis 161
15.8.5 Key Developments 163
15.9 ASCOM HOLDING AG 164
15.9.1 Key Facts 164
15.9.2 Business Description 164
15.9.3 Financial Overview 165
15.9.4 SWOT Analysis 165
15.9.5 Key Developments 167
15.10 POLYCOM, INC. 168
15.10.1 Key Facts 168
15.10.2 Business Description 168
15.10.3 Financial Overview 168
15.10.4 SWOT Analysis 169
15.10.5 Key Developments 171

16. APPENDIX 172
16.1 ABOUT THE INSIGHT PARTNERS 172
16.2 GLOSSARY OF TERMS 172
16.3 METHODOLOGY 174
16.3.1 Coverage 174
16.3.2 Secondary Research 174
16.3.3 Primary Research 175

LIST OF TABLES

TABLE 1. 5G DEVELOPMENT BY COUNTRY - 2018 40
TABLE 2. GLOBAL IP TELEPHONY SYSTEM MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
TABLE 3. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 75
TABLE 4. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 76
TABLE 5. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 77
TABLE 6. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 77
TABLE 7. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 78
TABLE 8. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ BN) 79
TABLE 9. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 88
TABLE 10. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 89
TABLE 11. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICES (US$ BN) 90
TABLE 12. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 90
TABLE 13. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 91
TABLE 14. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END USER (US$ BN) 92
TABLE 15. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 101
TABLE 16. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 102
TABLE 17. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 103
TABLE 18. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 103
TABLE 19. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 104
TABLE 20. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END USER (US$ BN) 105
TABLE 22. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 113
TABLE 23. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICE (US$ BN) 114
TABLE 24. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATION TYPE (US$ BN) 115
TABLE 25. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 116
TABLE 26. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY END-USER (US$ BN) 117
TABLE 27. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY COMPONENT (US$ BN) 122
TABLE 28. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY HARDWARE (US$ BN) 123
TABLE 29. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY SERVICES (US$ BN) 124
TABLE 30. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY INSTALLATIO TYPE (US$ BN) 125
TABLE 31. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 126
TABLE 32. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 - BY ENTERPRISE SIZE (US$ BN) 127
TABLE 33. GLOSSARY OF TERM: IP TELEPHONY MARKET 172

LIST OF FIGURES

FIGURE 1. GLOBAL IP TELEPHONY MARKET, BY REVENUE, 2017 & 2027, US$ MN 18
FIGURE 2. IP TELEPHONY MARKET - BY COMPONENT 19
FIGURE 3. ASIA PACIFIC IP TELEPHONY MARKET US$ BN (2017&2027) 20
FIGURE 4. IP TELEPHONY MARKET SEGMENTATION 22
FIGURE 5. IP TELEPHONY MARKET SEGMENTATION - GEOGRAPHIC 23
FIGURE 6. NORTH AMERICA - PEST ANALYSIS 26
FIGURE 7. EUROPE - PEST ANALYSIS 28
FIGURE 8. ASIA PACIFIC - PEST ANALYSIS 30
FIGURE 9. MIDDLE EAST & AFRICA PEST ANALYSIS 32
FIGURE 10. SOUTH AMERICA PEST ANALYSIS 34
FIGURE 11. 5G GLOBAL MAPPING OF FIELD TEST TRIALS, R&D, AND TRIALS 40
FIGURE 12. IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS 44
FIGURE 13. GLOBAL IP TELEPHONY MARKET 45
FIGURE 14. GLOBAL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 46
FIGURE 15. IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 (%) 47
FIGURE 16. HARDWARE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 48
FIGURE 17. SOFTPHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 49
FIGURE 18. SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 50
FIGURE 19. IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 (%) 51
FIGURE 20. IP DESKTOP PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 52
FIGURE 21. IP CONFERENCE PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 53
FIGURE 22. DECT PHONE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 54
FIGURE 23. OTHERS MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 55
FIGURE 24. IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 (%) 56
FIGURE 25. INSTALLATION & MAINTENANCE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 57
FIGURE 26. PROFESSIONAL SERVICES MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 58
FIGURE 27. IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION, 2017 & 2027 (%) 59
FIGURE 28. WIRED MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 60
FIGURE 29. WIRELESS MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 61
FIGURE 30. IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 (%) 62
FIGURE 31. SME MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 63
FIGURE 32. LARGE ENTERPRISE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 64
FIGURE 33. IP TELEPHONY MARKET BREAKDOWN, BY END USER, 2017 & 2027 (%) 65
FIGURE 34. RESIDENTIAL MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 66
FIGURE 35. CORPORATE MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 67
FIGURE 36. GOVERNMENT ORGANIZATION MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 68
FIGURE 37. IP TELEPHONY MARKET, GLOBAL BREAKDOWN BY REGIONS, 2017 & 2027 (%) 69
FIGURE 38. NORTH AMERICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 70
FIGURE 39. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY KEY COUNTRIES, 2017 & 2027 (%) 71
FIGURE 40. U.S. IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 72
FIGURE 41. CANADA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 73
FIGURE 42. MEXICO IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 74
FIGURE 43. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY COMPONENT, 2017 & 2027 (%) 74
FIGURE 44. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY HARDWARE, 2017 & 2027 (%) 75
FIGURE 45. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY SERVICE, 2017 & 2027 (%) 76
FIGURE 46. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY INSTALLATION TYPE, 2017 & 2027 (%) 77
FIGURE 47. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY ENTERPRISE SIZE, 2017 & 2027 (%) 78
FIGURE 48. NORTH AMERICA IP TELEPHONY MARKET BREAKDOWN, BY END-USER, 2017 & 2027 (%) 79
FIGURE 49. EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 80
FIGURE 50. EUROPE IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2020 & 2027(%) 81
FIGURE 51. FRANCE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 82
FIGURE 52. GERMANY IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 83
FIGURE 53. ITALY IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 84
FIGURE 54. SPAIN IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 85
FIGURE 55. UK IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 86
FIGURE 56. REST OF EUROPE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 87
FIGURE 57. EUROPE IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 87
FIGURE 58. EUROPE IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 88
FIGURE 59. EUROPE IP TELEPHONY MARKET BREAKDOWN BY SERVICES, 2017 & 2027 (%) 89
FIGURE 60. EUROPE IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 90
FIGURE 61. EUROPE IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 91
FIGURE 62. EUROPE IP TELEPHONY MARKET BREAKDOWN BY END USER, 2017 & 2027 (%) 92
FIGURE 63. APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 94
FIGURE 64. APAC IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 95
FIGURE 65. AUSTRALIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 96
FIGURE 66. CHINA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 97
FIGURE 67. INDIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 98
FIGURE 68. JAPAN IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 99
FIGURE 69. REST OF APAC IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 100
FIGURE 70. APAC IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 100
FIGURE 71. APAC IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 101
FIGURE 72. APAC IP TELEPHONY MARKET BREAKDOWN BY SERVICE, 2017 & 2027 (%) 102
FIGURE 73. APAC IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 103
FIGURE 74. APAC IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 104
FIGURE 75. APAC IP TELEPHONY MARKET BREAKDOWN BY END USER, 2017 & 2027 (%) 105
FIGURE 76. MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 106
FIGURE 77. MEA IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 107
FIGURE 78. SAUDI ARABIA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 108
FIGURE 79. UAE IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 109
FIGURE 80. SOUTH AFRICA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 110
FIGURE 81. REST OF MEA IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 111
FIGURE 88. SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 118
FIGURE 89. SAM IP TELEPHONY MARKET BREAKDOWN BY KEY COUNTRIES, 2017 & 2027(%) 119
FIGURE 90. BRAZIL IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 120
FIGURE 91. REST OF SAM IP TELEPHONY MARKET REVENUE AND FORECASTS TO 2027 (US$ BN) 121
FIGURE 92. SAM IP TELEPHONY MARKET BREAKDOWN BY COMPONENT, 2017 & 2027 (%) 122
FIGURE 93. SAM IP TELEPHONY MARKET BREAKDOWN BY HARDWARE, 2017 & 2027 (%) 123
FIGURE 94. SAM IP TELEPHONY MARKET BREAKDOWN BY SERVICE, 2017 & 2027 (%) 124
FIGURE 95. SAM IP TELEPHONY MARKET BREAKDOWN BY INSTALLATION TYPE, 2017 & 2027 (%) 125
FIGURE 96. SAM IP TELEPHONY MARKET BREAKDOWN BY ENTERPRISE SIZE, 2017 & 2027 (%) 126
FIGURE 97. SAM IP TELEPHONY MARKET BREAKDOWN BY END-USER, 2017 & 2027 (%) 127








The List of Companies

1. Avaya INC.
2. Mitel Networks Corporation
3. NEC Corporation
4. MICROSOFT CORPORATION
5. Cisco Systems, Inc.
6. Panasonic Corporation
7. Yealink Inc.
8. Toshiba Corporation
9. Ascom Holding AG
10. Polycom, Inc.








The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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