Virtual Desktop Infrastructure (VDI) Market Size & Top Leaders by 2027

Virtual Desktop Infrastructure (VDI) Market Forecast to 2027 - COVID-19 Impact and Global Analysis by Offering (Solution and Services), Deployment (Cloud and On-Premise), Enterprise Size (SMEs and Large Enterprises), End User (IT & Telecom, Government, Healthcare, BFSI, Education, Retail, Manufacturing, and Other End Users); and Geography

Publication Month : Jul 2020

  • Report Code : TIPRE00011555
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 207
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[Research Report] The virtual desktop infrastructure market was valued at US$ 4,490.0 million in 2019 and is expected to grow at a CAGR of 14.4% during the forecast period to reach US$ 12,971.3 million by 2027.

The business around the world are adopting digitalization as it presents a massive opportunity for businesses to utilize digital technologies and automation to transform their business models and existing processes for enhancing operational efficiency and increasing revenue. In last few years, proliferation of smart devices, adoption of Internet of Things (IoT), cloud computing, and artificial intelligence (AI) have led to advent of smart workplaces. In general, digital transformation refers to the integration of digital technologies in business processes, and organizational activities/models. The rising demand for end to end business process optimization, high operational efficiency, and reduced human errors are the key drivers for the growth of digital transformation in various industries. From past few years, desktop virtualization has been gaining populating among enterprises allowing them to virtualizing entire workgroups for higher efficiency and lower costs. With solutions such as virtual desktop infrastructure and Desktop-as-a-Service (DaaS), industry verticals such as IT & telecom, government & defense, education, BFSI, healthcare, research, and manufacturing are able to reduce their endpoint footprint, offer feature-rich apps, and provide better user experiences. This solution helps enterprises in increasing business agility, responsiveness, and flexibility and thus allow them to cater the ever-changing IT demands. Hence, all the benefits offered by virtual desktop infrastructure and other desktop virtualization tools enable the digital transformation in various industries and thus drive the demand of these solutions among enterprises.

Impact of COVID-19 Pandemic on Virtual Desktop Infrastructure Market

The outbreak of the COVID-19 virus negatively affects the Virtual Desktop Infrastructure market. The imposition of lockdown and movement of vehicles by government bodies to reduce curb the spread of the virus has negatively impacted the trade of products worldwide. Owing to the low business of trade, the number of cargo vessels, fisheries vessels has decreased drastically, which limited the use of VMS. Also, due to the temporary shutdown of manufacturing units, the procurement of new ships had negatively impacted, resulting in less VMS adoption. This factor has been analyzed while estimating the market size of the Virtual Desktop Infrastructure market in 2020.

Lucrative Regions for Virtual Desktop Infrastructure Market

Lucrative Regions for Virtual Desktop Infrastructure Market
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Market Insights

Rising Adoption among Small and Medium-Sized Enterprises (SMEs)

Presently, a large portion of the virtual desktop infrastructure solution and services market belong to large enterprises segment mainly due to complex large scale operations, prevalence of remote work culture, and fast adoption of advanced solutions by such enterprises. On a global level, large enterprises are in the forefront of digital transformation to improve operations, however, small and medium sized enterprises are still in the stage of adopting latest technology solutions such as virtual desktop infrastructure. Some of the major reasons behind this slow adoption by SMEs include lack of resources and lack of awareness about the potential cost and productivity benefits of these solutions. Hence, SMEs offer a huge growth opportunity for players operating in the global virtual desktop infrastructure market. In order to tap this potential segment, companies are investing in marketing activities to spread awareness and generate interest regarding the potential benefits of using virtual desktop infrastructure solutions and services among SMEs. Various key companies such as Citrix Systems, Inc., VMware, Inc and Microsoft are offering cloud based solutions/plans at affordable prices for small and medium sized companies in order increase revenue and market share. Moreover, the rising trend of digitalization among enterprises to improve operational workflow and reduce costs will further drive the adoption of virtual desktop infrastructure solutions and services among SMEs and thus provide growth opportunities to the players during the forecast period of 2020 to 2027.

Offering Market Insights

In VDI, the operating system (OS) runs on a virtual machine hosted on a server in a data center. The image of the desktop travels through the network to the end user’s device, wherein the user can interact with the desktop. VDI offers every user with his/her own dedicated virtual machine running its own OS. The OS resources, including drivers, CPUs, and memory, among others, operate from a software layer known as a hypervisor. The hypervisor replicates their output, handles the resource allocation to multiple virtual machines, and enable them to run alongside on the same server. The offering segment of VDI is classified into solution and services.

Virtual Desktop Infrastructure Market, by Offering– 2019 and 2027

Virtual Desktop Infrastructure Market, by Offering– 2019 and 2027
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Deployment Market Insight

Based on deployment type, the global virtual desktop infrastructure market is segmented into cloud-based and on-premise deployment. The cloud based virtual desktop infrastructure is witnessing high demand as compared to on-premise virtual desktop infrastructure. The cloud segment generates the majority of the demand since it is comparatively less expensive and due to strong network infrastructure in developed countries. In addition, the cloud-based virtual desktop infrastructure vendors are highly focused on developing a high-level security patch in order to eliminate the risk of cyber-attack. This factor is also creating significant demand from the end-users, thereby driving the virtual desktop infrastructure market.

Enterprise Size Market Insight

Based on enterprise size, the VDI market is segmented into SMEs and large enterprises. The increasing adoption of VDI solutions by diverse enterprises is significantly driving the demand of virtual desktop infrastructure among SMEs. As per our scope, small enterprises are defined as those having 1–100 employees, while medium-sized enterprises as those with 101–500 employees. SMEs play a significant role in all economies, primarily in their development. As per the World Bank, SMEs contribute to ~40% of GDP and ~60% of total employment in the emerging economies.

End-User Market Insight

Virtualization is one of the evolving trends, which is benefiting several businesses in diverse sectors. VDI is an emerging model of virtualization that includes hosting a desktop OS and making it accessible on almost any device. The advantages offered by VDI, such as easy management and enhanced security, is accelerating its adoption in various industries. VDI also results in decreasing the IT costs of any organization, which is another significant factor propelling its adoption. The end-user segment is sub-segmented into BFSI, healthcare, manufacturing, IT & telecom, retail, education, government, and others.

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Virtual Desktop Infrastructure (VDI) Market: Strategic Insights

Market Size Value inUS$ 4,490.0 Million in 2019
Market Size Value byUS$ 12,971.3 Million by 2027
Growth rateCAGR of 14.4% from 2020-2027
Forecast Period2020-2027
Base Year2020
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The players operating in the enterprise content management market focus on strategies such as mergers, acquisitions, and market initiatives to maintain their positions in the market. A few developments by key players are listed below:

  • In Sep 2019, VMware announced the availability of Horizon 7 Version 7.10, CART 5.2, App Volumes 2.18, and DEM 9.9. The release has various enhancements such as the addition of new functionality to HTML5-based Horizon Console enhancements in Remote Desktop Services Hosts (RDSH) capabilities and troubleshooting capabilities in Horizon 7.10..
  • In Feb 2019, Nexenta announced a partnership with Cisco to delivers Nexenta's software-based enterprise file services to the Cisco HyperFlex solution. It will enable new use cases including Virtual Desktop Infrastructures (VDI), Remote Office/Branch Office (ROBO) and Backup/Disaster Recovery (BDR); Support for Legacy Enterprise, New Cloud-Native, and 5G-driven Telco Cloud Apps; Eliminating Cost for Separate File Servers.

Global Virtual Desktop Infrastructure Segments:

Virtual Desktop Infrastructure Market – By Offering

  • Solution
  • Services

Virtual Desktop Infrastructure Market – By Deployment

  • Cloud
  • On-Premise

Virtual Desktop Infrastructure Market – By Enterprise Size

  • SMEs
  • Large Enterprises

Virtual Desktop Infrastructure Market – By End-User

  • IT & Telecom
  • Government
  • Healthcare
  • BFSI
  • Education
  • Retail
  • Manufacturing
  • Other End-Users

Virtual Desktop Infrastructure Market – By Geography

  • North America

    • U.S.
    • Canada
    • Mexico
  • Europe

    • France
    • Germany
    • Italy
    • Spain
    • UK
    • Rest of Europe
  • Asia Pacific (APAC)

    • Australia
    • China
    • India
    • Japan
    • Rest of APAC
  • Middle East & Africa (MEA)

    • Saudi Arabia
    • UAE
    • South Africa
    • Rest of MEA
  • South America (SAM)

    • Brazil
    • Rest of SAM


  •, Inc
  • Cisco Systems, Inc.
  • IBM Corporation
  • Microsoft Corporation
  • VMware, Inc.
  • Fujitsu Limited
  • Dell Technologies Inc.
  • Citrix Systems, Inc.
  • Hewlett Packard Enterprise Development LP (HPE)
  • Huawei Technologies Co., Ltd.
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Offering , Deployment , Enterprise Size , End User ; and Geography

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

Argentina, Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, Russian Federation, Saudi Arabia, South Africa, South Korea, United Arab Emirates, United Kingdom, United States

The List of Companies - Virtual Desktop Infrastructure (VDI) Market

  1. VMware, Inc.
  2. Citrix Systems, Inc.
  3. Microsoft Corporation
  4., Inc.
  5. Cisco Systems, Inc.
  6. IBM Corporation
  7. Fujitsu Limited
  8. Dell Technologies Inc.
  9. Hewlett Packard Enterprise Development LP (HPE)
  10. Huawei Technologies Co., Ltd.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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