Mail Order Pharmacy Market Growth and Forecast by 2031

Historic Data: 2021-2022   |   Base Year: 2023   |   Forecast Period: 2024-2031

Mail Order Pharmacy Market Size and Forecast (2021–2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Drug Type (Prescription Drugs and Nonprescription Drugs); Product (Diabetic Medicines, Asthma Medicines, Blood Pressure Medicines, Cardiovascular Medicines, Cold and Flu Medicines, Antacids, Painkillers, Dermal Care Medicines, and Others); Mode of Order (Online Store and Pharmacy Apps), and Geography

  • Report Date : Nov 2025
  • Report Code : TIPRE00008558
  • Category : Life Sciences
  • Status : Data Released
  • Available Report Formats : pdf-format excel-format
  • No. of Pages : 150
Page Updated: May 2024

The Mail Order Pharmacy Market size was estimated to be US$ 89.90 billion in 2023 and is expected to reach US$ 316.57 billion by 2031; it is estimated to record a CAGR of 17.0% till 2031. Adoption of software technologies for data integration is likely to remain key Mail Order Pharmacy Market trends.

Mail Order Pharmacy Market Analysis

The growing emphasis on patient-centric care, advancement in healthcare technology, cost-effective solutions, and the need for convenient healthcare services is mainly fueling the growth of the mail order pharmacy market. In addition, increasing geriatric population, increasing awareness about home healthcare, increasing prevalence of chronic and infectious diseases, and awareness about benefits of mail order pharmacy in developing countries are driving the growth of the market.

Mail Order Pharmacy Market Overview

Mail-order pharmacy operates over the Internet and sends orders through mail, shipping companies, or online pharmacy web portal and then delivers the required medication at doorstep. Mail order pharmacy is a cheaper and more convenient than a local pharmacy. The adoption of mail order pharmacy services has grown at unprecedented rate in last few years owing to increasing adoption of online services in healthcare sector. In addition, aging population, increasing prevalence of chronic diseases, and non-adherence to prescribed medications are further emphasizing on the adoption of mail order pharmacy worldwide.

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Mail Order Pharmacy Market: Strategic Insights

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Mail Order Pharmacy Market Drivers and Opportunities

Increasing Adoption of Mail Order Pharmacy in Healthcare Sector

Mail order pharmacy services have shown a significant growth pattern in the last few years, and currently involved in mailing billions of prescriptions annually worldwide. Many employers offer a mail-order pharmacy option as a part of their comprehensive prescription benefits. Also, many retail giants have ventured into mail order pharmacy business owing to its growing popularity and increasing adoption worldwide. To avoid waiting in line at drugstores, consumers have shifted to digital pharmacy services. As the mail order pharmacy service providers are witnessing increase in the volume of orders, various companies have expanded their services to meet the growing demand. Moreover, growing demand for mail order pharmacy has paved the way for many new companies in this space offering a wide range of services. Thus, increasing adoption of mail order pharmacy by consumers is fueling the growth of the mail order pharmacy market.

Increasing Investment in Mail Order Pharmacy Start-Ups – An Opportunity of Mail Order Pharmacy Market

The number of start-ups in mail order pharmacy services is increasing and the investment in mail-order pharmacy is becoming a lucrative business model for investors. This market segment of the specialty pharmacy is undergoing rapid growth and offering lucrative opportunities and attracting huge amount of money from investors. With the increasing inflow of investment, internet dependency, and demand of hassle-free delivery have led to a rise in number of independent mail order pharmacies, thus offering numerous opportunities for players to expand their business across the world. For instance, in April 2024, Online Pharmacy startup PlatinumRx has secured US$ 800k in seed funding from India Quotient and a cohort of distinguished angel investors. The investment underscores a growing recognition of the pivotal role that online pharmacies play in ensuring affordable and accessible healthcare solutions, particularly amidst the backdrop of rising chronic illnesses and escalating medical expenses.

Mail Order Pharmacy Market Report Segmentation Analysis

Key segments that contributed to the derivation of the Mail Order Pharmacy Market analysis are drug type, product, and mode of order.

  • Based on drug type, the Mail Order Pharmacy Market is bifurcated into prescription drugs and non-prescription drugs. The non-prescription drugs segment held the largest market share in 2023.
  • By product, the market is segmented into diabetic medicines, asthma medicines, blood pressure medicines, cardiovascular medicines, cold and flu medicines, antacids, painkillers, dermal care medicines, and others. The dermal care medicines segment held the largest share of the market in 2023.
  • In terms of mode of order, the market is segmented into online stores and pharmacy apps. The online stores segment held the largest share of the market in 2023.

Mail Order Pharmacy Market Share Analysis by Geography

The geographic scope of the Mail Order Pharmacy Market report is mainly divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South & Central America.

North America has dominated the Mail Order Pharmacy Market. In North America, the US holds a significant share of the mail order pharmacy market. The growth in North America is characterized by high prevalence of chronic diseases and infectious diseases, growing healthcare expenditure, rise in adoption of internet services in healthcare sector, higher adoption of online services, increase in number of service providers, and developing healthcare institutions.

Mail Order Pharmacy Market Regional Insights

The regional trends and factors influencing the Mail Order Pharmacy Market throughout the forecast period have been thoroughly explained by the analysts at The Insight Partners. This section also discusses Mail Order Pharmacy Market segments and geography across North America, Europe, Asia Pacific, Middle East and Africa, and South and Central America.

Mail Order Pharmacy Market Report Scope

Report Attribute Details
Market size in 2023 US$ 89.90 Billion
Market Size by 2031 US$ 316.57 Billion
Global CAGR (2023 - 2031) 17.0%
Historical Data 2021-2022
Forecast period 2024-2031
Segments Covered By Drug Type
  • Prescription Drugs
  • Nonprescription Drugs
By Product
  • Diabetes Medicines
  • Asthma Medicines
  • Blood Pressure Medicines
  • Cardiovascular Medicines
  • Cold and Flu Medicines
  • Antacids
  • Painkillers
  • Dermal Care Medicines
By Mode of Order
  • Online Store
  • Pharmacy Apps
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • Canada Drugs Online
  • WellDyne
  • Walgreens co.
  • eDrugstore.com
  • Zur Rose Group AG.
  • CHI Health
  • Optumrx Inc.
  • Express Scripts Holding Company
  • CVS Health
  • PillPack

Mail Order Pharmacy Market Players Density: Understanding Its Impact on Business Dynamics

The Mail Order Pharmacy Market is growing rapidly, driven by increasing end-user demand due to factors such as evolving consumer preferences, technological advancements, and greater awareness of the product's benefits. As demand rises, businesses are expanding their offerings, innovating to meet consumer needs, and capitalizing on emerging trends, which further fuels market growth.


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Mail Order Pharmacy Market News and Recent Developments

The Mail Order Pharmacy Market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. The following is a list of developments in the market for viral antigens and strategies:

  • Eli Lilly launched online home delivery service for obesity medicine, diabetes medicine, and migraine medicine through their website. The company’s new service, dubbed LillyDirect, relies on online pharmacy providers like Eversana and Truepill to deliver prescribed Lilly medicines. (Source: Industry Dive, Press Release, 2024)
  • Online super-specialty pharmacy MrMed has raised $500,000 led by Tamil Nadu Emerging Sector Seed Fund (TNESSF), managed by Tamil Nadu Infrastructure Fund Management Corporation Limited. The funding round also saw participation of BEEJ Network and Vish Entrepreneurs LLP. The proceeds will be utilised for marketing initiatives, expanding the team, and exploring new ventures within the pharma supply chain and healthcare service provider sectors (Source: Bareback Media Pvt. Ltd, Press Release, 2023)

Mail Order Pharmacy Market Report Coverage and Deliverables

The “Mail Order Pharmacy Market Size and Forecast (2021–2031)” report provides a detailed analysis of the market covering below areas:

  • Market size and forecast at global, regional, and country levels for all the key market segments covered under the scope
  • Market dynamics such as drivers, restraints, and key opportunities
  • Key future trends
  • Detailed PEST/Porter’s Five Forces and SWOT analysis
  • Global and regional market analysis covering key market trends, major players, regulations, and recent market developments
  • Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments
  • Detailed company profiles
Mrinal Kerhalkar
Manager,
Market Research & Consulting

Mrinal is a seasoned research analyst with over 8 years of experience in Life Sciences Market Intelligence and Consulting. With a strategic mindset and unwavering commitment to excellence, she has built deep expertise in pharmaceutical forecasting, market opportunity assessment, and developing industry benchmarks. Her work is anchored in delivering actionable insights that empower clients to make informed strategic decisions.

Mrinal’s core strength lies in translating complex quantitative datasets into meaningful business intelligence. Her analytical acumen is instrumental in shaping go-to-market (GTM) strategies and uncovering growth opportunities across the pharmaceutical and medical device sectors. As a trusted consultant, she consistently focuses on streamlining workflow processes and establishing best practices, thereby driving innovation and operational efficiency for her clients.

  • Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
  • PEST and SWOT Analysis
  • Market Size Value / Volume - Global, Regional, Country
  • Industry and Competitive Landscape
  • Excel Dataset

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