2027 年云 POS 市场增长报告、份额分析和趋势

  • Report Code : TIPTE00002445
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 150
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[研究报告]2018 年云 POS 市场价值 49.5 亿美元,预计 2019 年预测期内复合年增长率为 21.6% – 2027 年,2027 年达到 278.2 亿美元。

分析师观点:

云 POS(销售点)市场近年来经历了显着的增长和转型。基于云的 POS 系统已成为传统本地解决方案的流行替代方案,为企业提供更高的灵活性、可扩展性和可访问性。这些系统利用云计算技术来存储和处理交易数据,无需物理硬件并提供实时连接。基于云的 POS 系统的主要优势之一是能够简化各种规模的企业的运营并提高效率。它们提供库存管理、销售报告和分析、客户关系管理以及与其他业务应用程序集成等功能。借助云 POS,企业可以轻松跟踪销售、监控库存水平并获得有关其运营的宝贵见解,从而改进决策并增强客户体验。云端 POS 已在零售、酒店、餐饮和电子商务等各个行业得到广泛采用。尤其是中小型企业,由于其经济实惠且易于实施,已经接受了云 POS 解决方案。此外,基于云的 pos 系统的可扩展性使企业能够轻松扩展其运营并根据需要添加其他功能。安全性一直是云 POS 提供商关注的重点。

基于云的 POS 解决方案已变得极具竞争力,众多供应商提供了一系列功能和定价模型。一些提供商提供涵盖业务管理各个方面的一体化解决方案,而其他提供商则专注于特定行业或功能。人工智能和机器学习的集成等技术进步进一步推动了云 POS 市场的创新,实现了个性化的客户体验、高级分析和自动化。 2023 年,销售点 (POS) 行业将出现多种趋势。 2023 年 POS 趋势之一是对小型、紧凑型 POS 系统的需求不断增加。随着企业努力优化空间并增强客户体验,紧凑而时尚的 POS 解决方案越来越受欢迎。另一个趋势是人们对非云 POS 系统的兴趣日益浓厚。虽然基于云的 POS 解决方案近年来在市场上占据主导地位,但由于担心数据安全、控制以及互联网连接问题造成的潜在中断,一些企业选择非云 POS 系统。这些非云系统使企业能够更好地控制其数据和运营,使其成为某些行业和企业的有吸引力的选择。

市场概况:

基于云的POS解决方案的基础是轻松上下的概念;公司可以根据自己和客户的需求随时添加或删除服务。企业可以通过为他们使用的服务付费来节省资金,而不是传统本地 POSPOS 的故障安全机制和面向未来的要求。解决方案提供商还将负责基于云的 POS 解决方案的维护和保养,因此企业业主不必担心这些 POS 系统持续运行。

战略见解

市场驱动因素:

对安全、更快的支付处理解决方案的需求不断增长,以推动云 POS 市场的增长

对安全、更快的支付处理解决方案的需求不断增长,是云 POS 市场增长的重要推动力。随着企业努力为客户提供无缝、高效的支付体验,基于云的 POS 系统已成为首选。首先,云 POS 解决方案提供增强的安全措施来保护敏感支付数据。凭借强大的加密、标记化以及符合支付卡行业数据安全标准 (PCI DSS) 等行业规范,这些系统为处理交易提供了安全的环境。通过将数据安全的责任转移给值得信赖的云服务提供商,企业可以减轻与数据泄露和未经授权的访问相关的风险。此外,云 POS 系统可实现更快的支付处理,使企业和客户受益。传统的本地 POS 系统通常需要手动更新和维护,从而导致潜在的延迟和效率低下。

相比之下,基于云的解决方案提供实时连接和自动软件更新,确保企业能够访问最新的功能和安全补丁。

这种敏捷性可以实现快速、无缝的支付交易,减少客户等待时间并提高整体运营效率。基于云的 POS 系统的另一个优势是能够处理高交易量。在假期或促销活动等高峰时段,企业会遇到客户流量和支付交易激增的情况。云 POS 系统可以轻松扩展其资源以满足不断增长的需求,确保支付处理不间断并避免可能导致客户沮丧或失去销售机会的瓶颈。此外,云POS解决方案提供与各种支付方式和渠道的集成功能。它们可以与移动钱包、非接触式支付选项和在线支付网关无缝连接,为客户提供广泛的选择并增强便利性。这种付款接受的灵活性有助于企业迎合不断变化的客户偏好并适应不断变化的行业趋势。

细分分析:

根据组件,云 POS 市场细分为:

  1. 解决方案
  2. 服务

解决方案细分市场在 2018 年占据最大市场份额,预计 2018 年市场复合年增长率最高预测期。解决方案部门已成为云POS市场的最大股东。它包括全面的软件和硬件组件,构成完整的云 POS 系统。企业正在采用基于云的解决方案来取代传统的本地系统,从而导致解决方案领域占据主导地位。它提供了广泛的行业特定解决方案,并受益于持续创新。该细分市场的增长得益于云 POS 系统提供的灵活性、可扩展性和可访问性的提高。

区域分析:

2018年亚太云POS市场估值为17.3亿美元,预计到2027年将达到114.6亿美元;预计在预测期内复合年增长率为 23.7%。亚太地区已成为云 POS 系统的主导市场,零售和酒店行业对先进技术解决方案的采用率不断提高,需求也不断增长。该地区强劲的经济增长、不断扩大的电子商务行业以及不断上升的客户期望为其在云 POS 领域占据了巨大的市场份额。基于云的 POS 解决方案在亚太地区受到关注,因为它们能够为各种规模的企业提供经济高效且可扩展的选项。

向云的转变该地区的基础系统可归因于它们提供的优势,例如实时数据访问、提高的运营效率和增强的客户体验。 Cloud POS 解决方案为亚太地区的企业提供各种功能,包括库存管理、销售分析、CRM 以及与多种支付方式和渠道的集成。这些功能使企业能够简化运营、优化库存水平并获得对客户行为的宝贵见解,最终实现更好的决策并增加销售额。根据POS系统统计,亚太地区基于云的POS系统的采用率已经超过了非基于云的系统。企业认识到将 POS 基础设施迁移到云端的好处,例如降低硬件成本、自动软件更新和提高数据安全性。基于云的解决方案还具有可访问性的优势,使企业能够远程管理其运营并集中查看多个地点的销售数据。

此外,亚太地区该地区见证了营销 POS 解决方案的激增。云 POS 系统使企业能够实施有针对性的营销活动、个性化促销和忠诚度计划。企业可以利用客户数据和分析来提供定制的优惠和体验,以提高客户参与度和忠诚度。亚太地区在云POS市场的主导地位是由中国、日本和韩国等技术先进国家以及快速增长的东南亚市场推动的。这些市场表现出高度的数字化采用率,并具有庞大的消费者基础,使其成为实施基于云的 POS 解决方案的理想选择。

北美地区一直是由于其技术进步、成熟的零售业和高数字化采用率,云 POS 系统的市场突出。北美的企业已经认识到基于云的 POS 解决方案的价值,并且已经成为该技术的早期采用者。与传统的非云系统相比,云 POS 系统具有众多优势,因此在北美获得了巨大的关注。这些解决方案提供实时数据访问、简化的操作和增强的客户体验。它们使企业能够更有效地管理销售、库存和客户关系,从而改善决策并提高竞争力。在营销 POS 解决方案方面,北美非常重视利用云 POS 功能。该地区的企业利用基于云的 POS 系统来实施有针对性的营销活动、个性化促销和忠诚度计划。

这些解决方案使企业能够收集和分析客户数据,提供量身定制的服务提供并跟踪营销活动的有效性。主要技术中心和创新初创公司的存在进一步增强了北美在云 POS 市场的主导地位。该地区拥有多家领先的云 POS 解决方案提供商,他们不断增强其产品以满足不断变化的企业需求。此外,以竞争力和重视客户体验而闻名的北美零售业一直处于采用基于云的 POS 解决方案的前沿。该地区的零售商利用云 POS 系统来简化运营、深入了解消费者行为并提供个性化体验。将云 POS 与电子商务平台和在线市场集成,促进了北美的无缝全渠道零售体验。

主要参与者分析:

云 POS 市场分析包括 Square, Inc.、Intuit, Inc.、Oracle Corporation、Shopify, Inc.、Toast, Inc.、Vend Limited、AccuPOS, Inc. 等参与者.、Clover Network, Inc.、LightSpeed POS Inc. 和 Loyverse POS。在云 POS 领域的参与者中,Toast, Inc. 和 Vend Limited 由于提供的产品组合多样化而位居前两名。

近期发展: 

云POS市场企业高度采用并购等无机和有机策略。下面列出了最近的一些关键市场发展:

  • 2022 年 9 月,Square, Inc.(现称为 Block, Inc.)在全球引入了数百万供应商美国 iPhone 上的 Tap to Pay 功能。 Square Point of Sale iOS 应用程序中提供的该功能允许各种规模的商家直接通过 iPhone 接受非接触式付款,无需额外的硬件要求,也无需向卖家支付任何额外费用。
  • 2021 年 6 月,Ascent360 宣布推出与 Lightspeed 连接的应用商店,将 PoS 和电子商务数据变为现实。由于这些技术的综合力量,企业能够吸收关键的消费者数据、细分客户并提供个性化的全方位信息。

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

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to country scope.

The List of Companies

  1. Square, Inc.
  2. Intuit, Inc.
  3. Oracle Corporation
  4. Shopify, Inc.
  5. Toast, Inc.
  6. Vend Limited
  7. AccuPOS, Inc.
  8. Clover Network, Inc.
  9. LightSpeed POS Inc.
  10. Loyverse POS

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

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  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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