语音生物识别市场基于(关键地区、市场参与者、规模和份额)- 到 2031 年的预测

  • Report Code : TIPRE00004086
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 238
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语音生物识别市场份额预计将从2021年的13.1923亿美元增长到2028年的48.2385亿美元;预计2022年至2028年复合年增长率为20.6%。

人工智能(AI)、机器学习(ML)等现代技术的兴起、云计算和数据分析以及保存医疗保健和财务数据的强烈需求正在推动语音生物识别市场的增长。最终用途行业,如银行、金融服务和保险 (BFSI)、政府和公共部门以及 IT 和信息技术行业。由于全球城市化和数字化的不断发展,电信正在经历增长。

对人的音调、语音、声音和语气进行分析,并用于语音生物识别技术以进行语音识别。在安全性方面,它优于密码,因为密码很容易被追踪或破解,而人的声音就像指纹一样不同且独特。在语音生物识别中,语音可以通过两种方式进行识别,例如文本相关和文本无关。推动语音生物识别市场增长的主要因素之一是其在娱乐业、云计算、社交网络和建筑安全等各个行业中的接受度不断提高。

< h3>语音生物识别市场:战略见解

COVID-19 大流行对语音生物识别市场的影响

由于 COVID-19 大流行而导致的全球封锁导致语音生物识别市场略有放缓2020 年语音生物识别市场。几乎每个行业都受到了 COVID-19 大流行的负面影响,从而加剧了这种情况。封锁对全球生产、供应网络、物流以及不同行业运营的连续性产生了负面影响。制造、运输和物流、零售和消费品是面临最大问题的行业。由于缺乏操作生产线、供应链和运输的人员,必要物品的供应受到干扰。 2021 年初,情况得到控制,同时由于对改善客户体验以及与潜在客户发展个性化关系的需求不断增加,对语音生物识别解决方案和服务的需求不断增长。

 

语音生物识别市场利润丰厚的区域

市场洞察

医疗保健行业越来越多地采用语音生物识别技术

医疗保健组织可以通过语音生物识别技术保护医务人员和患者的安全。与指纹和面部识别不同,语音生物识别可用于任何带有麦克风的设备,例如平板电脑、PC 或 X 光机等医疗设备。用户只需使用自己的声音来证明自己的身份即可访问记录和其他资源。语音生物识别技术还可用于在线密码重置服务,以确保快速安全的密码重置,节省医护人员和患者的时间。另一个有用的应用是在呼叫中心与消费者联系期间识别和验证患者。

组件细分市场

根据组件,市场细分为解决方案和服务。由于解决方案简化了组件时间并显着降低了部署成本,技术行业对软件的需求正在显着增长。采用语音生物识别技术可以构建数据的全面视图,有助于为现有流程和应用程序提供动力,同时还可以快速开发新用例。

语音生物识别技术市场,按组成部分(% 份额)
 

类型细分洞察

语音生物识别市场分析根据类型分为主动语音生物识别和被动语音生物识别。被动语音生物识别是一种身份验证方法,还需要用户通过提供唯一的声纹进行注册。另一方面,被动语音生物识别技术的注册可以在正常对话期间进行,并且不需要呼叫者背诵特定的台词或多次重复相同的单词。被动语音生物识别技术需要持续至少 20 秒的单次用户语音录音才能正常工作。

身份验证流程细分洞察

基于在身份验证过程中,语音生物识别市场分为自动 IVR、座席辅助、移动应用程序和员工身份验证。当应用程序检测到困难时,代理辅助允许用户通过将代理无缝桥接至自动化会话来最大限度地提高自动化自助服务性能。

部署类型细分见解

根据部署类型,语音生物识别市场分为云端和本地。大多数最大的分析技术公司目前都集中精力创建一个全面的基于云的套件,使他们能够评估和改进其数字资产。这种方法可以帮助公司在现场软件实施和管理方面节省时间和金钱。根据 Hosting Tribunal 2021 年 1 月发布的一篇文章,50% 的企业每年在云服务上的支出超过 120 万美元,并且 94% 的公司已经在使用云服务。


垂直细分市场洞察

基于垂直领域,语音生物识别市场分为 BFSI、零售和电子商务、政府和国防、IT 和电信、医疗保健和生命科学、运输和物流、旅游和酒店、能源和公用事业以及其他的。银行必须不断了解最合适的身份验证机制来应对在线欺诈。银行采用PIN码、密码和一次性密码作为基于知识的身份验证机制。

应用细分洞察

基于应用,语音生物识别市场分为身份验证和客户验证、法医语音分析和刑事调查、欺诈检测和预防、风险和应急管理、交易处理、访问控制、劳动力管理等。验证通常只进行一次,但此后,每次使用访问控制技术访问系统或资源时都必须确认一个人的身份。

 

Aculab 、Auraya, Inc、Aware Inc、Nuance Communications, Inc、Nice、Pindrop、Phonexia、SESTEK、Whispeak、VERINT SYSTEMS INC 是全球语音生物识别市场的主要参与者。领先的公司正专注于扩大市场份额并使其多元化,并获取新的客户群,从而挖掘现有的商机。市场参与者注重新产品的创新和开发,通过整合先进技术和功能来与竞争对手竞争。

  • 2021年10月,Auraya发布了最新版本的他们的声音生物识别 ArmorVox 17.9.2。它嵌入了卓越和改进的功能以及额外的生物识别评分选项,用于分析和防止任何欺诈活动。
  • 2021 年 11 月,Aculab 已加入 ForgeRock 的 ForgeRock Trust Network 平台,以便通过以下方式快速识别和验证其用户:独特的声纹。 Aculab 将通过其人工智能驱动的语音生物识别解决方案为 ForgeRock 的客户提供无密码体验。

公司简介:

  • Aculab
  • Auraya, Inc
  • Aware Inc
  • Nuance Communications, Inc
  • 尼斯
  • Pindrop
  • Phonexia
  • Phonexia
  • Nice
  • Pindrop
  • Phonexia
  • li>
  • SESTEK
  • Whispeak
  • VERINT SYSTEMS INC
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


Which segment by deployment is expected to grow at the fastest CAGR during the forecast period?

By deployment, the cloud segment is expected to grow at the fastest CAGR during the forecast period. Because of the rising demand for cloud-based software, the key market players are offering on-cloud based products in the voice biometrics market. Further, the internet infrastructure has matured in developed countries and is flourishing in several developing countries, which allows end users in both developed countries as well as developing countries to access the cloud-based solutions. This factor is positively influencing the adoption of voice biometrics among various industries.
According to a January 2021 article published by Hosting Tribunal, 50% of businesses spend more than USD 1.2 million on cloud services each year, and 94% of companies already use one.

At what CAGR is the individual Global Voice Biometrics Market expected to grow during the forecast period?

The market is estimated to register a CAGR of 20.6 % during the forecast period. The rise of modern technologies such as artificial intelligence (AI), machine learning (ML), cloud computing, and data analytics and the strong demand for preserving healthcare and financial data is propelling the growth of the voice biometrics market. End-use industries such as banking, financial services and insurance (BFSI), government and public sectors, and IT & telecom experienced growth due to increased urbanization and digitalization worldwide and currently rely on technology-driven systems. As a result, hackers targeted the important information and resources used in these areas. Further, biometrics used as credentials require the usage of unalterable, robust, and extensive algorithms to validate individuals.

Which are the five key companies in the Global Voice Biometrics Market

Nuance Communications, Inc; NICE; Pindrop Security; Phonexia; and Verint Systems Inc. are the five key players in the Global voice Biometrics Market. These companies have shown consistent growth in revenue and larger volumes of sales. Additionally, the well-established top five players are offering a comprehensive product portfolio and have a prominent presence in terms of share in the global market.

Which segment by component led the Global Voice Biometrics Market in 2020?

The Global Voice Biometrics Market based on the component is segmented into solution and services. The solutions segment led the overall market in the year 2020. It is expected to continue its dominance over the forecast period. Voice biometrics software is expected to be impacted by the need for simple, quick, and convenient user authentication. Because of changes in software trends and expansion in the informatics business, the solution component is projected to have a significant significance during the forecast period. Voice Biometrics software was created to assist businesses in becoming more data-driven, and it may be used in any industry vertical. Some primary use cases driving include fraud detection and security management, authentication and customer, and forensic voice analysis and criminal investigation.

What are the market opportunities for Global Voice Biometrics Market?

Healthcare organizations can secure their medical staff and their patients with voice biometrics. Unlike fingerprint and facial recognition, voice biometrics can be used on any device with a microphone, such as a tablet, PC, or medical device such as an X-ray machine. Users merely need to use their voice to prove their identity to access records and other resources. Voice biometrics can also be utilized in online password reset services to ensure that quick and safe password resets save medical staff and patient’s time. Another useful application is identifying and verifying patients during consumer contacts in call centers.
Thus, increasing the adoption of voice biometrics in the healthcare industry will drive the demand for voice biometrics, thereby increasing opportunities for the market.

The List of Companies - Voice Biometrics Market

  1. Aculab
  2. Auraya, Inc.
  3. Aware Inc.
  4. Nuance Communications, Inc.
  5. NICE Ltd
  6. Pindrop
  7. Phonexia
  8. SESTEK
  9. Verint Systems, Inc.
  10. Whispeak

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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