Se espera que la cuota de mercado de la biometría de voz crezca de 1.319,23 millones de dólares en 2021 a 4.823,85 millones de dólares en 2028; se estima que crecerá a una tasa compuesta anual del 20,6 % entre 2022 y 2028.
El auge de tecnologías modernas como la inteligencia artificial (IA) y el aprendizaje automático (ML) , la computación en la nube y el análisis de datos y la fuerte demanda de preservar los datos financieros y de atención médica están impulsando el crecimiento del mercado de la biometría de voz. Industrias de uso final como banca, servicios financieros y seguros (BFSI), gobierno y sectores públicos, y tecnología de la información y la tecnología. las telecomunicaciones están experimentando un crecimiento debido a la creciente urbanización y digitalización en todo el mundo.
El tono, el habla, la voz y el tono de una persona se analizan y se utilizan en la biometría de voz para el reconocimiento de voz. En términos de seguridad, supera a las contraseñas porque una contraseña puede ser rastreada o pirateada fácilmente, mientras que la voz de una persona es tan diferente y única como una huella digital. Una voz se puede identificar de dos maneras en la biometría de voz: dependiente del texto e independiente del texto. Uno de los principales factores que impulsa el crecimiento del mercado de la biometría de voz es su creciente aceptación en diversas industrias, como la industria del entretenimiento, la computación en la nube, las redes sociales y la seguridad de los edificios.
< h3>Mercado de biometría de voz: conocimientos estratégicosImpacto de la pandemia de COVID-19 en el mercado de biometría de voz
El bloqueo global debido a la pandemia de COVID-19 provocó una modesta desaceleración en el mercado de la biometría de voz en 2020. Casi todas las industrias se vieron afectadas negativamente por la pandemia de COVID-19, que exacerbó la situación. El confinamiento influyó negativamente en la producción global, las redes de suministro, la logística y la continuidad de las operaciones en diferentes industrias. La manufactura, el transporte y la logística, y el comercio minorista y los productos de consumo fueron las industrias que enfrentaron los máximos problemas. La disponibilidad de los artículos necesarios se vio interrumpida debido a la falta de personal para operar las líneas de producción, las cadenas de suministro y el transporte. A principios de 2021, la condición estaba bajo control, mientras que la demanda de soluciones y servicios biométricos de voz aumentaba debido a la mayor necesidad de mejorar la experiencia del cliente y el desarrollo de relaciones individualizadas con los clientes potenciales.
regiones lucrativas para el mercado de biometría de voz
Perspectiva del mercado
aumento de la adopción de biometría de voz en la industria sanitaria
Las organizaciones sanitarias pueden proteger a su personal médico y a sus pacientes con biometría de voz. A diferencia del reconocimiento facial y de huellas dactilares, la biometría de voz se puede utilizar en cualquier dispositivo con micrófono, como una tableta, una PC o un dispositivo médico como una máquina de rayos X. Los usuarios simplemente necesitan usar su voz para demostrar su identidad y acceder a registros y otros recursos. La biometría de voz también se puede utilizar en servicios de restablecimiento de contraseñas en línea para garantizar que el restablecimiento de contraseñas rápido y seguro ahorre tiempo al personal médico y a los pacientes. Otra aplicación útil es identificar y verificar a los pacientes durante los contactos con los consumidores en los centros de llamadas.
Información sobre el segmento de componentes
Según el componente, el mercado se segmenta en soluciones y servicios. El sector tecnológico está presenciando un aumento significativo en la demanda de software a medida que las soluciones simplifican el tiempo de los componentes y reducen significativamente el costo de implementación. La adopción de biometría de voz permite la construcción de vistas integrales de sus datos, lo que ayuda a impulsar los procesos y aplicaciones existentes y, al mismo tiempo, permite el rápido desarrollo de nuevos casos de uso.
Biometría de voz Mercado, por componente (% de participación)
Información sobre el segmento de tipo
El análisis del mercado de biometría de voz, según el tipo, se segmenta en biometría de voz activa y biometría de voz pasiva. . La biometría pasiva del habla es un método de autenticación que además requiere que un usuario se registre proporcionando una huella de voz única. La inscripción en biometría de voz pasiva, por otro lado, puede tener lugar durante una conversación normal y no requiere que la persona que llama recite una línea específica o repita la misma palabra muchas veces. La tecnología biométrica pasiva del habla requiere una única grabación de la voz de un usuario que dure al menos 20 segundos para funcionar correctamente.
Información del segmento del proceso de autenticación
Basada En cuanto al proceso de autenticación, el mercado de la biometría de voz se segmenta en IVR automatizado, asistida por agentes, aplicaciones móviles y autenticación de empleados. Cuando la aplicación detecta una dificultad, la función asistida por agente permite a los usuarios maximizar el rendimiento del autoservicio automatizado conectando sin problemas un agente a una sesión automatizada.
Información sobre el segmento de tipo de implementación
Según el tipo de implementación, el mercado de la biometría de voz se divide en on-premise y en la nube. La mayoría de las empresas de tecnología analítica más importantes están concentrando actualmente sus esfuerzos en crear una suite integral basada en la nube que les permitirá evaluar y mejorar sus propiedades digitales. Esta metodología ayuda a las empresas a ahorrar tiempo y dinero en lo que respecta a la implementación y gestión de software in situ. Según un artículo de enero de 2021 publicado por Hosting Tribunal, el 50 % de las empresas gastan más de 1,2 millones de dólares en servicios en la nube cada año, y el 94 % de las empresas ya utilizan uno.
Perspectivas del segmento vertical
Según la vertical, el mercado de la biometría de voz se segmenta en BFSI, venta minorista y comercio electrónico, gobierno y defensa, TI y telecomunicaciones, atención médica y ciencias de la vida, transporte y logística, viajes y hotelería, energía y servicios públicos, y otros. Los bancos deben conocer constantemente los mecanismos de autenticación más adecuados para contrarrestar el fraude online. Los bancos han empleado pines, contraseñas y contraseñas de un solo uso como mecanismos de autenticación basados en el conocimiento.
Información sobre el segmento de aplicaciones
Basado en la aplicación, el El mercado de la biometría de voz se clasifica en autenticación y verificación de clientes, análisis forense de voz e investigación criminal, detección y prevención de fraude, gestión de riesgos y emergencias, procesamiento de transacciones, control de acceso, gestión de la fuerza laboral y otros. La verificación normalmente se realiza solo una vez, pero después de eso, se debe confirmar la identidad de una persona cada vez que utiliza una técnica de control de acceso para acceder a un sistema o recurso.
El Aculab , Auraya, Inc, Aware Inc, Nuance Communications, Inc, Nice, Pindrop, Phonexia, SESTEK, Whispeak, VERINT SYSTEMS INC se encuentran entre los actores clave en el mercado global de biometría de voz. Las empresas líderes se centran en ampliar y diversificar su presencia en el mercado y adquirir una nueva base de clientes, aprovechando así las oportunidades comerciales existentes. Los actores del mercado se centran en innovaciones y desarrollos de nuevos productos mediante la integración de tecnologías y funciones avanzadas para competir con la competencia.
- En octubre de 2021, Auraya lanzó la última versión de su voz biométrica ArmorVox 17.9.2. Estaba integrado con características excepcionales y mejoradas y opciones de puntuación biométrica adicionales para analizar y prevenir cualquier actividad fraudulenta.
- En noviembre de 2021, Aculab se unió a la plataforma ForgeRock de ForgeRock Trust Network para una rápida identificación y verificación de sus usuarios a través de huella de voz única. Aculab proporcionará experiencia sin contraseña a los clientes de ForgeRock a través de sus soluciones biométricas de voz impulsadas por IA.
Perfiles de la empresa:
- Aculab
- Auraya, Inc
- Aware Inc
- Nuance Communications, Inc
- Nice
- Pindrop
- Phonexia
- SESTEK
- Whispeak
- VERINT SYSTEMS INC
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
This text is related
to segments covered.
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
This text is related
to country scope.
Frequently Asked Questions
By deployment, the cloud segment is expected to grow at the fastest CAGR during the forecast period. Because of the rising demand for cloud-based software, the key market players are offering on-cloud based products in the voice biometrics market. Further, the internet infrastructure has matured in developed countries and is flourishing in several developing countries, which allows end users in both developed countries as well as developing countries to access the cloud-based solutions. This factor is positively influencing the adoption of voice biometrics among various industries.
According to a January 2021 article published by Hosting Tribunal, 50% of businesses spend more than USD 1.2 million on cloud services each year, and 94% of companies already use one.
The market is estimated to register a CAGR of 20.6 % during the forecast period. The rise of modern technologies such as artificial intelligence (AI), machine learning (ML), cloud computing, and data analytics and the strong demand for preserving healthcare and financial data is propelling the growth of the voice biometrics market. End-use industries such as banking, financial services and insurance (BFSI), government and public sectors, and IT & telecom experienced growth due to increased urbanization and digitalization worldwide and currently rely on technology-driven systems. As a result, hackers targeted the important information and resources used in these areas. Further, biometrics used as credentials require the usage of unalterable, robust, and extensive algorithms to validate individuals.
Nuance Communications, Inc; NICE; Pindrop Security; Phonexia; and Verint Systems Inc. are the five key players in the Global voice Biometrics Market. These companies have shown consistent growth in revenue and larger volumes of sales. Additionally, the well-established top five players are offering a comprehensive product portfolio and have a prominent presence in terms of share in the global market.
The Global Voice Biometrics Market based on the component is segmented into solution and services. The solutions segment led the overall market in the year 2020. It is expected to continue its dominance over the forecast period. Voice biometrics software is expected to be impacted by the need for simple, quick, and convenient user authentication. Because of changes in software trends and expansion in the informatics business, the solution component is projected to have a significant significance during the forecast period. Voice Biometrics software was created to assist businesses in becoming more data-driven, and it may be used in any industry vertical. Some primary use cases driving include fraud detection and security management, authentication and customer, and forensic voice analysis and criminal investigation.
Healthcare organizations can secure their medical staff and their patients with voice biometrics. Unlike fingerprint and facial recognition, voice biometrics can be used on any device with a microphone, such as a tablet, PC, or medical device such as an X-ray machine. Users merely need to use their voice to prove their identity to access records and other resources. Voice biometrics can also be utilized in online password reset services to ensure that quick and safe password resets save medical staff and patient’s time. Another useful application is identifying and verifying patients during consumer contacts in call centers.
Thus, increasing the adoption of voice biometrics in the healthcare industry will drive the demand for voice biometrics, thereby increasing opportunities for the market.
The List of Companies - Voice Biometrics Market
- Aculab
- Auraya, Inc.
- Aware Inc.
- Nuance Communications, Inc.
- NICE Ltd
- Pindrop
- Phonexia
- SESTEK
- Verint Systems, Inc.
- Whispeak
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
Related Reports
May 2022
Engineering Professional Services Market
Size and Forecast (2021 - 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Type (Consulting, Non-Consulting), Service Type (Designing and Construction, ESG, Program Management, Others), Sector (Private, Public), Vertical (Advanced Manufacturing, Infrastructure, Energy and Utilities, Environmental, Transportation, Others), Advanced Manufacturing (Data Center, Life Sciences, Electronics, and Semiconductor, EV and EV Battery, Others), Infrastructure (Buildings and Cities, Health Infrastructure, Telecommunication Infrastructure, Others), Energy And Utilities (Renewables, Energy Storage, Transmission and Distribution), Transportation (Aviation, Highways and Bridges, Ports and Maritime, Rail and Transit), Water (Water, Wastewater), and Geography (Americas, Europe, Asia Pacific and Middle East and Africa)
May 2022
Virtual Reality Puzzle Games Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Age (18 to 34 Years, Above 35 Years, 13 to 17 Years, and Upto 12 Years), Player Type (Single Player and Multi Player), and End Users (Individuals and Professionals)
May 2022
Inspection Software for Government Services Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component (Software and Services), Services (Implementation and Deployment, Support and Maintenance, Training, and Consulting), Deployment (Cloud and On-premises), Application (Permitting and Licensing Management, Inspection and Scheduling Management, Contract Management, and Others), and End User (Local Government, State Government, and Federal Government)
May 2022
Spend Analytics for Electronics and Semiconductor Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis By Component (Software and Service), Type (Descriptive Analytics, Predictive Analytics, and Prescriptive Analytics), Deployment (On-premise and Cloud), and Application (Financial Management, Risk Management, Governance and Compliance Management, Supplier Sourcing and Performance Management, Demand and Supply Forecasting, and Others)
May 2022
Photonic Design Automation Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Solution and Service), Deployment (On-Premise and Cloud), Organization Size (SMEs and Large Enterprises), and Application (Academic Research and Industrial Research & Manufacturing)
May 2022
Voice-based Payments Market
Size and Forecast (2020 - 2030), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Component (Hardware and Software), By Enterprise Size (Large Enterprises and Small and Medium-Sized Enterprises), By Industry (BFSI, Automotive, Healthcare, Retail, Government, and Others), and by Geography
May 2022
Private 5G Network Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Hardware, Software, and Services); Frequency (Sub-6 GHz and mmWave), End User (Manufacturing, Energy and Utilities, Automotive, Military and Defense, Government and Public Safety, and Others)
May 2022
Unified Threat Management Market
Size and Forecasts (2020 - 2030), Global and Regional Share, Trends, and Growth Opportunity Analysis Report Coverage: By Component (Solution and Services); Deployment (Cloud and On-Premise); Enterprise Size (Large Enterprises and SMEs); and End Users (BFSI, Manufacturing, Healthcare, Retail, Government, IT & Telecom, and Others)