시장 조사의 인공 지능 - 규모, 점유율, 개발 및 미래 범위 2031

  • Report Code : TIPRE00002954
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 214
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마케팅 시장의 인공 지능은 2020년에 US$ 120억 4446만 달러였으며 2028년까지 US $ 1075억 3557만 달러에 이를 것으로 예상됩니다. 2021-2028년에 연평균 31.6% 성장할 것으로 예상됩니다.



고객 중심 마케팅 전략의 채택 증가와 광고를 위한 소셜 미디어 플랫폼의 사용 증가는 인공 지능을 강화하는 요인 중 하나입니다. 마케팅 시장 성장. 그러나 AI 지식에 정통한 인력 부족은 시장 성장을 방해합니다. 또한 클라우드 기반 애플리케이션 및 서비스 채택이 급증하면서 마케팅 시장 참여자에서 인공 지능에 주목할 만한 기회가 생겼습니다.



마케팅에서 인공 지능을 위한 수익성 높은 지역 시장



시장 통찰력< /h3>

고객 중심 마케팅 전략의 채택 증가



많은 회사는 소속 산업에 관계없이 고객과의 장기적이고 상호 이익이 되는 관계를 개발하는 데 집중하고 있습니다. 글로벌 시장에서 빠르게 성장하는 경쟁. 최근 몇 년 동안 고객 참여 전략과 조치는 제품 중심에서 보다 고객 중심으로 바뀌었습니다. 고객 중심성을 통해 기업은 고객을 더 잘 이해하고 고객의 요구 사항을 예측하고 언제든지 해결할 수 있습니다. 고객 중심 참여로 성공적으로 전환한 회사는 주요 경쟁 우위와 판매 및 매출 성장을 누리고 있음이 입증되었습니다. Harvard Business Review에 따르면 Fortune지 선정 500대 기업 중 3분의 1 이상이 선호도, 세그먼트 및 여정을 지침 개념으로 사용하여 고객 중심으로 개혁했습니다. 그럼에도 불구하고 최근 몇 년 동안 많은 고급 브랜드가 고객 중심주의를 성공적으로 채택했습니다. 미국에서 인기 있는 고객 중심 회사로는 American Express, Tumi 및 USAA가 있습니다. 기존 모델은 에미레이트 항공, 에어 뉴질랜드, 싱가포르 항공과 같은 항공사에서 새로운 광고 형식으로 전환하기 위해 중단되고 있습니다. 고객 중심성은 고객 충성도를 높이고 비즈니스 개발을 촉진하는 것과 함께 주문 반복 기회를 창출하기 위해 구매 전후에 우수한 고객 경험을 제공하는 데 중점을 둔 비즈니스 전략입니다. 예를 들어, Zappos와 Amazon은 고객과 고객의 선호도를 중심으로 하는 문화를 개발하는 데 수십 년을 투자한 고객 중심 기업의 두 가지 뛰어난 사례입니다.



제공 기반 인사이트



기반 제공, 마케팅 시장의 인공 지능은 솔루션과 서비스로 분류됩니다. 2020년에는 솔루션 부문이 더 큰 시장 점유율을 차지했으며 2021-2028년 동안 더 큰 점유율을 차지할 것으로 예상됩니다. 그러나 서비스 부문은 예측 기간 동안 시장에서 더 높은 CAGR을 기록할 것으로 예상됩니다.



제품별 마케팅 시장의 인공 지능 - 2020년 및 2028년



애플리케이션 기반 통찰력



애플리케이션을 기반으로 마케팅 시장의 인공 지능은 검색 광고, 소셜 미디어 광고, 동적 가격 책정, 가상 비서, 콘텐츠 큐레이션, 판매 및 마케팅 자동화 등으로 분류됩니다. 2020년에는 소셜 미디어 광고 부문이 압도적인 시장 점유율을 확보했으며 예측 기간 동안 동일한 추세가 계속될 것으로 예상됩니다. 그러나 가상 지원 부문은 2021-2028년 마케팅 시장의 인공 지능에서 가장 높은 CAGR을 기록할 것으로 예상됩니다.



최종 사용 산업 기반 통찰력



최종 사용 기준 산업, 마케팅 시장의 인공 지능은 BFSI, 소매, 소비재, 미디어 및 엔터테인먼트 등으로 분류됩니다. 인공 지능은 다양한 산업 분야의 디지털 마케팅 캠페인 계획에 종사하는 전문가에게 새로운 개념이 아닙니다. AI 강화 PPC 광고, 개인화된 웹사이트 경험, AI 기반 콘텐츠 생성 및 콘텐츠 생성 챗봇은 다양한 최종 사용자 산업의 다양한 중소기업에서 일반적으로 사용하는 기능 중 하나입니다.



전략적 통찰력



IBM, Amazon Web Services, Salesforce, Adobe 및 Accenture와 같은 마케팅 시장 참가자의 주요 인공 지능은 여러 유기적 및 무기적 전략을 채택하여 그들의 수익 및 시장 지위. 예를 들어, 2021년 1월 Appier는 ARTIFICIAL INTELLIGENCEXPERT를 출시했는데, 이는 마케터가 campArtificial Intelligencegns를 통해 판매 캠페인 성과를 쉽게 확장할 수 있도록 도와주는 인공 지능 기반 앱 기반 광고 도우미입니다. ARTIFICIAL INTELLIGENCEXPERT는 앱을 통해 Facebook, Google, Apple Search Ads(ASA)와 같은 주요 광고 플랫폼에서 예산 할당을 자동화하고 ARTIFICIAL INTELLIGENCE 기반 제안을 통해 더 나은 결정을 내리는 데 도움을 줍니다.



마케팅 시장의 인공 지능 - 제품별





  • 솔루션

  • 서비스


마케팅 시장의 인공 지능 - 애플리케이션별



  • 소셜 미디어 광고

  • 검색 광고

  • 동적 가격 책정

  • 가상 도우미

  • 콘텐츠 큐레이션

  • 영업 및 마케팅 자동화

  • 분석 플랫폼

  • 기타


마케팅 시장의 인공 지능 - 최종 사용자별



  • BFSI

  • 소매

  • 소비재

  • 미디어 및 엔터테인먼트

  • 기타


마케팅 시장의 인공 지능 - 지역별





  • 북미


    • 미국

    • 캐나다

    • 멕시코


    • 유럽


      • 프랑스

      • 독일

      • 이탈리아

      • 영국

      • 러시아< /li>
      • 기타 유럽



    • 아시아 태평양(APAC)


      • 중국

      • 인도

      • 일본

      • 호주

      • 한국

      • 대만

      • 기타 아시아 태평양



    • 중동 및 아프리카(MEA)


      • 남아프리카

      • 사우디아라비아

      • UAE

      • 기타 중동 및 아프리카


    • 중남미(SCAM)


      • 브라질

      • 아르헨티나

      • 나머지 중남미



    회사 소개





    • Affectiva

    • Appier Inc.

    • Bidalgo
    • Novantas (Amplero), Inc.

    • CognitiveScale

    • SAS Institute Inc.

    • SAP SE

    • Salesforce.com, inc.

    • Oracle Corporation

    • IBM Corporation

    • Amazon Web Services

    • Adobe

    • Accenture

    • Microsoft Corporation

    • Xilinx, Inc.


Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What is the regional market scenario of artificial intelligence in marketing?

The artificial intelligence in marketing market is segmented into five major regions: North America, Europe, APAC, MEA, and SAM. Among these regions, North America is expected to dominate the global artificial intelligence in marketing market during the forecast period owing to the well-established economies in the region that include US and Canada. These countries are known for their significant dedicated expenditure toward research and development as well as artificial intelligence-based platforms incorporating technologies that include machine learning, natural language processing (NLP), virtual assistance, and others. Furthermore, the heavy adoption of social media platform in almost all the end-use industries. The US is a developed country in terms of modern technology, the standard of living, infrastructure, and many others.

What is AI in marketing?

Artificial intelligence in marketing helps the marketers to leverage customer's data to draw important insights like buying behavior of the customer. Artificial Intelligence in marketing makes use of various concepts like machine learning to know the pattern of the consumer which helps the companies to plan their next move accordingly. Artificial Intelligence in marketing is used in various applications such as dynamic pricing, social media advertising, and sales & marketing automation among others.

What are the driving factors for the artificial intelligence in marketing market across the globe?

Rising adoption of customer-centric marketing strategies and increasing use of social media for advertising are among the factors expected to drive the artificial intelligence in marketing market worldwide. However, a limited number of AI experts may restrain the future growth of the market. Despite these limitations, the growth in adoption of cloud-based applications and services creates a huge opportunity for vendors operating in artificial intelligence in marketing market.

The List of Companies - Artificial Intelligence in Marketing Market

  1. Affectiva
  2. Appier Inc.
  3. Bidalgo
  4. Novantas (Amplero), Inc.
  5. CognitiveScale
  6. SAS Institute Inc.
  7. SAP SE
  8. Salesforce.com, inc.
  9. Oracle Corporation
  10. IBM Corporation
  11. Amazon Web Services
  12. Adobe
  13. Accenture
  14. Microsoft Corporation
  15. Xilinx, Inc.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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