Intelligence artificielle sur le marché – Analyse des tendances et de la croissance | Année de prévision 2031

  • Report Code : TIPRE00002954
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 214
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Le marché de l'intelligence artificielle dans le marketing était évalué à 12 044,46 millions de dollars américains en 2020 et devrait atteindre 107 535,57 millions de dollars américains d'ici 2028 ; il devrait croître à un TCAC de 31,6 % au cours de la période 2021-2028.



L'adoption croissante de stratégies de marketing centrées sur le client et l'utilisation croissante des plateformes de médias sociaux pour la publicité sont parmi les facteurs qui stimulent l'intelligence artificielle dans croissance du marché de la commercialisation. Cependant, la rareté du personnel connaissant bien les connaissances en IA entrave la croissance du marché. En outre, la montée en flèche de l'adoption d'applications et de services basés sur le cloud crée des opportunités notables pour l'intelligence artificielle dans les acteurs du marché du marketing.



Marchés régionaux lucratifs pour l'intelligence artificielle dans le marketing



Perspectives du marché< /h3>

Adoption croissante des stratégies de marketing centrées sur le client



De nombreuses entreprises, quel que soit le secteur auquel elles appartiennent, se concentrent sur le développement de relations à long terme et mutuellement bénéfiques avec leurs clients, pour survivre dans la concurrence en croissance rapide sur le marché mondial. Au cours des dernières années, les stratégies et les actions d'engagement client sont passées d'une orientation produit à une approche plus centrée sur le client. L'orientation client permet aux entreprises de mieux comprendre leurs clients et de prévoir, ainsi que de répondre à leurs besoins, à tout moment. Il est prouvé que les entreprises qui ont réussi à passer à un engagement centré sur le client bénéficient d'un avantage concurrentiel majeur et d'une croissance des ventes et des revenus. Selon la Harvard Business Review, plus d'un tiers des entreprises du Fortune 500 se sont réformées autour du client, en utilisant les préférences, les segments et les parcours comme concepts directeurs. Néanmoins, de nombreuses marques de haut rang ont adopté avec succès l'orientation client ces dernières années. Aux États-Unis, les entreprises populaires centrées sur le client incluent American Express, Tumi et USAA. Les modèles traditionnels sont abandonnés par des compagnies aériennes telles qu'Emirates, Air New Zealand et Singapore Airlines pour passer à de nouveaux formats publicitaires. L'orientation client est une stratégie commerciale qui met l'accent sur la fourniture d'une excellente expérience client avant et après l'achat afin de créer des opportunités de répétition des commandes, ainsi que d'accroître la fidélité des clients et de stimuler le développement commercial. Par exemple, Zappos et Amazon sont deux exemples exceptionnels d'entreprises centrées sur le client qui ont passé des décennies à développer une culture qui tourne autour des clients et de leurs préférences.



Insights basés sur l'offre



Basés sur offre, l'intelligence artificielle dans le marché du marketing est segmentée en solutions et services. En 2020, le segment des solutions détenait la plus grande part de marché, et il devrait en outre représenter une part plus importante au cours de la période 2021-2028. Cependant, le segment des services devrait enregistrer un TCAC plus élevé sur le marché au cours de la période de prévision.



L'intelligence artificielle sur le marché du marketing, par offre - 2020 et 2028



Insights basés sur les applications



Sur la base de l'application, l'intelligence artificielle sur le marché du marketing est segmentée en publicité de recherche, publicité sur les réseaux sociaux, tarification dynamique, assistant virtuel, curation de contenu, automatisation des ventes et du marketing, etc. En 2020, le segment de la publicité sur les réseaux sociaux a obtenu une part de marché dominante et devrait poursuivre la même tendance au cours de la période de prévision. Cependant, le segment de l'assistance virtuelle devrait enregistrer le TCAC le plus élevé du marché de l'intelligence artificielle dans le marketing au cours de la période 2021-2028.



End Use Industry-Based Insights



Basé sur l'utilisation finale l'industrie, l'intelligence artificielle dans le marché du marketing est segmentée en BFSI, vente au détail, biens de consommation, médias et divertissement, etc. L'intelligence artificielle n'est pas un nouveau concept pour les professionnels engagés dans la planification de campagnes de marketing numérique dans diverses industries. La publicité PPC améliorée par l'IA, l'expérience de site Web personnalisée, la création de contenu alimentée par l'IA et les chatbots de création de contenu font partie des fonctionnalités couramment utilisées par diverses petites et grandes entreprises dans différentes industries d'utilisateurs finaux.



Insights stratégiques



Les principaux acteurs de l'intelligence artificielle sur le marché du marketing, tels qu'IBM, Amazon Web Services, Salesforce, Adobe et Accenture, ont adopté plusieurs stratégies organiques et inorganiques pour améliorer leurs revenus et leur position sur le marché. Par exemple, en janvier 2021, Appier a lancé ARTIFICIAL INTELLIGENCEXPERT, un assistant publicitaire basé sur une application alimenté par ARTIFICIAL INTELLIGENCE qui aide les spécialistes du marketing à faire évoluer facilement les performances de leurs campagnes de vente via campArtificial Intelligencegns. Grâce à ses applications, ARTIFICIAL INTELLIGENCEXPERT permet l'automatisation de l'allocation budgétaire sur les principales plates-formes publicitaires telles que Facebook, Google et Apple Search Ads (ASA) et aide à prendre de meilleures décisions grâce aux suggestions basées sur l'ARTIFICIAL INTELLIGENCE.



L'intelligence artificielle sur le marché du marketing - par offre




  • Solutions

  • Services

L'intelligence artificielle sur le marché du marketing - par application


  • Publicité sur les réseaux sociaux

  • Publicité sur le Réseau de Recherche

  • Tarification dynamique

  • Assistant virtuel

  • Conservation de contenu

  • Automatisation des ventes et du marketing

  • Plate-forme d'analyse

  • Autres

Intelligence artificielle sur le marché du marketing - par utilisateur final



  • BFSI

  • Commerce de détail

  • Biens de consommation

  • Médias et divertissement

  • Autres

L'intelligence artificielle dans le marché du marketing – par zone géographique




  • Amérique du Nord

    • États-Unis

    • Canada

    • Mexique

    • Europe

      • France

      • Allemagne

      • Italie

      • Royaume-Uni

      • Russie

      • Reste de l'Europe


    • Asie-Pacifique (APAC)

      • Chine

      • Inde
      • Japon

      • Australie

      • Corée du Sud

      • Taïwan

      • Reste de l'Asie-Pacifique


    • Moyen-Orient et Afrique (MEA)

      • Afrique du Sud

      • Arabie saoudite

      • EAU

      • Reste du Moyen-Orient et Afrique

    • Amérique du Sud et centrale (SCAM)

      • Brésil

      • Argentine

      • Reste de l'Amérique du Sud et centrale

    Profils d'entreprise




    • Affectiva

    • Appier Inc.

    • Bidalgo
    • Novantas (Amplero), Inc.

    • CognitiveScale

    • SAS Institute Inc.

    • SAP SE

    • Salesforce.com, inc.

    • Oracle Corporation

    • IBM Corporation

    • Amazon Web Services

    • Adobe

    • Accenture

    • Microsoft Corporation

    • Xilinx, Inc.

Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What is the regional market scenario of artificial intelligence in marketing?

The artificial intelligence in marketing market is segmented into five major regions: North America, Europe, APAC, MEA, and SAM. Among these regions, North America is expected to dominate the global artificial intelligence in marketing market during the forecast period owing to the well-established economies in the region that include US and Canada. These countries are known for their significant dedicated expenditure toward research and development as well as artificial intelligence-based platforms incorporating technologies that include machine learning, natural language processing (NLP), virtual assistance, and others. Furthermore, the heavy adoption of social media platform in almost all the end-use industries. The US is a developed country in terms of modern technology, the standard of living, infrastructure, and many others.

What is AI in marketing?

Artificial intelligence in marketing helps the marketers to leverage customer's data to draw important insights like buying behavior of the customer. Artificial Intelligence in marketing makes use of various concepts like machine learning to know the pattern of the consumer which helps the companies to plan their next move accordingly. Artificial Intelligence in marketing is used in various applications such as dynamic pricing, social media advertising, and sales & marketing automation among others.

What are the driving factors for the artificial intelligence in marketing market across the globe?

Rising adoption of customer-centric marketing strategies and increasing use of social media for advertising are among the factors expected to drive the artificial intelligence in marketing market worldwide. However, a limited number of AI experts may restrain the future growth of the market. Despite these limitations, the growth in adoption of cloud-based applications and services creates a huge opportunity for vendors operating in artificial intelligence in marketing market.

The List of Companies - Artificial Intelligence in Marketing Market

  1. Affectiva
  2. Appier Inc.
  3. Bidalgo
  4. Novantas (Amplero), Inc.
  5. CognitiveScale
  6. SAS Institute Inc.
  7. SAP SE
  8. Salesforce.com, inc.
  9. Oracle Corporation
  10. IBM Corporation
  11. Amazon Web Services
  12. Adobe
  13. Accenture
  14. Microsoft Corporation
  15. Xilinx, Inc.

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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