Consumer Video Feedback Software Market Growth Opportunities and Forecast by 2031

Historic Data: 2021-2022   |   Base Year: 2023   |   Forecast Period: 2024-2031

Consumer Video Feedback Software Market Size and Forecast (2021 - 2031), Global and Regional Share, Trend, and Growth Opportunity Analysis Report Coverage: By Deployment (Cloud and On-Premise) and End User (FMCG, BFSI, Electronics, IT and Telecom, Retail, Hospitality, and Other End Users), and Geography

  • Report Date : Sep 2025
  • Report Code : TIPRE00023314
  • Category : Technology, Media and Telecommunications
  • Status : Data Released
  • Available Report Formats : pdf-format excel-format
  • No. of Pages : 150

The consumer video feedback software market size is projected to reach US$ 3.36 billion by 2031 from US$ 1.77 billion in 2023. The market is expected to register a CAGR of 8.3% during 2023–2031. Increasing requirements for data-driven solutions for enhanced decision-making and growing FMCG and retail industry are likely to remain key trends and drivers in the market.

Consumer Video Feedback Software Market Analysis

The consumer video feedback software market is experiencing significant growth globally. This growth is attributed to the increasing requirements for data-driven solutions for enhanced decision-making and the growing FMCG and retail industry. Moreover, high growth potential in small and medium-sized enterprises sector and accentuating growth of cloud platforms based solutions across enterprises are anticipated to drive the consumer video feedback software market in the coming years.

Consumer Video Feedback Software Market Overview

Customer feedback software is a platform that facilitates businesses collect, analyze, and manage, feedback from their customers. This software naturally includes features such as surveys, analytics tools, and feedback forms to help companies gather insights into customer needs, preferences, and opinions.

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Consumer Video Feedback Software Market: Strategic Insights

consumer-video-feedback-software-market
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    This FREE sample will include data analysis, ranging from market trends to estimates and forecasts.

Consumer Video Feedback Software Market Drivers and Opportunities

Increasing Requirement of Data-Driven Solutions for Enhanced Decision-Making to Favor Market.

Data-driven decision-making (DDDM) is the procedure of using data to make verified and informed verified decisions to drive business growth. Fundamentally, using data for decision-making means driving towards key business targets by leveraging verified, analyzed information instead of merely shooting in the dark. Data-driven solutions are very crucial for businesses as data based decision making gives businesses the capabilities to create real-time insights and predictions to optimize their performance. This allows them to test the success of several strategies and make informed business decisions for sustainable growth. It also helps in continual organizational growth, knowledge & innovation, new business opportunities, better communication, fewer errors and less costs, and unrivaled adaptability. Thus, considering the above advantages and benefits is driving the consumer video feedback software market.

High growth potential in small and medium-sized enterprises sector.

Consumer video feedback software has some key features and components, such as sentiment analysis, that allow product teams to derive actionable insights from customer feedback data which is beneficial to informing business decisions. Additionally, there are numerous consumer video software available for small enterprises. For example, UXtweak, Respondent, VideoPeel, Dscout, Forsta, Userfeel, VideoAsk, Medallia Video, Plotto (Quantilope), Discuss, Qualtrics, UserTesting. Thus, considering the above parameters availability of the solutions is anticipated to hold various opportunities for the market in the coming years.

Consumer Video Feedback Software Market Report Segmentation Analysis.

Key segments that contributed to the derivation of the Consumer Video Feedback Software market analysis are deployment and end user.

  • Based on deployment, the consumer video feedback software market is divided into cloud and on-premise. The cloud segment is anticipated to hold a significant market share in the forecast period.
  • Based on the end user, the consumer video feedback software market is divided into FMCG, BFSI, electronics, IT and telecom, retail, hospitality, and other end users. The FMCG segment is anticipated to hold a significant market share in the forecast period.

Consumer Video Feedback Software Market Share Analysis by Geography

The geographic scope of the consumer video feedback software market report is mainly divided into five regions: North America, Asia Pacific, Europe, Middle East & Africa, and South & Central America.

North America has dominated the consumer video feedback software market. The North America market is segmented into US, Canada, and Mexico. The market is experiencing a significant growth. This growth is attributed to factors such as increasing requirements for data-driven solutions for enhanced decision-making and the growing FMCG and retail industry in the region. Moreover, a strong emphasis on research and development in the developed economies of the US and Canada is forcing the North American players to bring technologically advanced solutions into the market. In addition, the US has a large number of consumer video feedback software market players who have been increasingly focusing on developing innovative solutions. All these factors contribute to the region's growth of the consumer video feedback software market.

Consumer Video Feedback Software Market Regional Insights

The regional trends and factors influencing the Consumer Video Feedback Software Market throughout the forecast period have been thoroughly explained by the analysts at Insight Partners. This section also discusses Consumer Video Feedback Software Market segments and geography across North America, Europe, Asia Pacific, Middle East and Africa, and South and Central America.

consumer-video-feedback-software-market-global-geography
  • Get the Regional Specific Data for Consumer Video Feedback Software Market

Consumer Video Feedback Software Market Report Scope

Report Attribute Details
Market size in 2023 US$ 1.77 Billion
Market Size by 2031 US$ 3.36 Billion
Global CAGR (2023 - 2031) 8.3%
Historical Data 2021-2022
Forecast period 2024-2031
Segments Covered By Deployment
  • Cloud
  • On Premise
By End User
  • FMCG
  • BFSI
  • Electronics
  • IT and Telecom
  • Retail
  • Hospitality
  • Other End Users
Regions and Countries Covered North America
  • US
  • Canada
  • Mexico
Europe
  • UK
  • Germany
  • France
  • Russia
  • Italy
  • Rest of Europe
Asia-Pacific
  • China
  • India
  • Japan
  • Australia
  • Rest of Asia-Pacific
South and Central America
  • Brazil
  • Argentina
  • Rest of South and Central America
Middle East and Africa
  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East and Africa
Market leaders and key company profiles
  • User Testing
  • Dscout, Inc.
  • FocusVision
  • Qualtrics
  • Medallia Inc.
  • Voxpopme Ltd
  • Product Peel, Inc
  • Typeform
  • Phonic Inc.
  • Discuss.io

  • Consumer Video Feedback Software Market Players Density: Understanding Its Impact on Business Dynamics

    The Consumer Video Feedback Software Market is growing rapidly, driven by increasing end-user demand due to factors such as evolving consumer preferences, technological advancements, and greater awareness of the product's benefits. As demand rises, businesses are expanding their offerings, innovating to meet consumer needs, and capitalizing on emerging trends, which further fuels market growth.

    Market players density refers to the distribution of firms or companies operating within a particular market or industry. It indicates how many competitors (market players) are present in a given market space relative to its size or total market value.

    Major Companies operating in the Consumer Video Feedback Software Market are:

    1. User Testing
    2. Dscout, Inc.
    3. FocusVision
    4. Qualtrics
    5. Medallia Inc.
    6. Voxpopme Ltd

    Disclaimer: The companies listed above are not ranked in any particular order.


    consumer-video-feedback-software-market-cagr

    • Get the Consumer Video Feedback Software Market top key players overview

    Consumer Video Feedback Software Market News and Recent Developments

    The consumer video feedback software market is evaluated by gathering qualitative and quantitative data post primary and secondary research, which includes important corporate publications, association data, and databases. A few of the developments in the consumer video feedback software market are listed below:

    • Meta Platforms opened a new tab and launched two new AI-based features for video editing that could be used for posting to Instagram or Facebook. (Source: Meta Platforms, Press Company Website, November 2023)

    Consumer Video Feedback Software Market Report Coverage and Deliverables

    The “Consumer Video Feedback Software Market Size and Forecast (2021–2031)” report provides a detailed analysis of the market covering below areas:

    • Consumer video feedback software market size and forecast at global, regional, and country levels for all the key market segments covered under the scope.
    • Consumer video feedback software market trends as well as market dynamics such as drivers, restraints, and key opportunities.
    • Detailed PEST/Porter’s Five Forces and SWOT analysis.
    • Consumer video feedback software market analysis covering key market trends, global and regional framework, major players, regulations, and recent market developments.
    • Industry landscape and competition analysis covering market concentration, heat map analysis, prominent players, and recent developments for the consumer video feedback software market.
    • Detailed company profiles.

    Frequently Asked Questions

    What is the expected CAGR of the consumer video feedback software market?

    The expected CAGR of the consumer video feedback software market is 8.3%.

    What would be the estimated value of the consumer video feedback software market by 2031?

    The global consumer video feedback software market is expected to reach US$ 3.36 billion by 2031.

    Which are the leading players operating in the consumer video feedback software market?

    The key players holding majority shares in the global consumer video feedback software market are BEUMER Group GmbH & co KG, FEECO International Inc, Gough & Co (Engineering) Ltd, KWS Manufacturing Co Ltd, Motridal SpA, Skandia Elevator AB, Sukup Manufacturing Co, Satake Corp, Ryson International Inc, AGCO Corp.

    What are the future trends of the consumer video feedback software market?

    The accentuating growth of cloud platform based solutions across enterprise is anticipated to drive the market in the forecast period.

    What are the driving factors impacting the consumer video feedback software market?

    Increasing requirements for data-driven solutions for enhanced decision-making and growing FMCG and retail industry are some of the factors driving the consumer video feedback software market.

    Which region dominated the consumer video feedback software market in 2023?

    North America is anticipated to dominate the consumer video feedback software market in 2023.

    Ankita Mittal
    Ankita Mittal
    Manager,
    Market Research & Consulting

    Ankita is a dynamic market research and consulting professional with over 8 years of experience across the technology, media, ICT, and electronics & semiconductor sectors. She has successfully led and delivered 100+ consulting and research assignments for global clients such as Microsoft, Oracle, NEC Corporation, SAP, KPMG, and Expeditors International. Her core competencies include market assessment, data analysis, forecasting, strategy formulation, competitive intelligence, and report writing.

    Ankita is adept at handling complete project cycles—from pre-sales proposal design and client discussions to post-sales delivery of actionable insights. She is skilled in managing cross-functional teams, structuring complex research modules, and aligning solutions with client-specific business goals. Her excellent communication, leadership, and presentation abilities have enabled her to consistently deliver value-driven outcomes in fast-paced and evolving market environments.

    • Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
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    • Market Size Value / Volume - Global, Regional, Country
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