Consumer Video Feedback Software Market Forecast to 2028 - COVID-19 Impact and Global Analysis By Deployment (Cloud and On Premise) and End User (FMCG, BFSI, Electronics, IT and Telecom, Retail, Hospitality, and Other End Users)

Publication Month: Jul 2021 | Report Code: TIPRE00023314 | No. of Pages: 139 | Category: Technology, Media and Telecommunications | Status: Published

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The consumer video feedback software market is expected to grow from US$ 1,505.15 million in 2021 to US$ 2,539.61 million by 2028; it is estimated to grow at a CAGR of 7.8% from 2021 to 2028.

 

The consumer video feedback software is majorly being used as research software and survey software to collect real-time feedback from the customers. This solution basically focuses on collecting and managing data and analyzing video insights exclusively, instead of text-based, quantitative feedback. The rising adoption of advanced cloud-based video feedback permits the customers to offer candid, off-the-cuff answers to open-ended questions, empowering them to contextualize and emotionally engage with qualitative insights. The consumer video feedback software is a data-driven solution for effective decision-making by enabling the targeting of current customers for video feedback or source video feedback from an outside audience, allowing the consumers to record video feedback with the help of their smartphones or tablets. It also provides video analysis features such as keyword analysis, human or computer transcription, or sentiment scoring, that assist the users to precisely manage, tag, sort, analyze, and share individual video responses with customers or stakeholders.

 

Impact of COVID-19 Pandemic on Consumer Video Feedback Software Market

According to the latest situation report from the World Health Organization (WHO), the US, Spain, Italy, France, Germany, the UK, Russia, Turkey, Brazil, Iran, and China are among worst-affected countries due to the COVID-19 pandemic. In 2020, the world economy suffered significant consequences, and the effects are expected to endure to some extent. Factory shutdowns, travel and trade bans, and border lockdowns to combat and contain the infection have led to disruptions in primary industries, such as FMCG, BFSI, electronics, IT and telecom, retail, and hospitality. Due to the COVID-19 outbreak, a sharp decline in the growth of these industries restrains the growth of consumer video feedback software market to some extent.

 

Lucrative Regions for Consumer Video Feedback Software Providers

Lucrative Regions for Consumer Video Feedback Software Providers

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Consumer Video Feedback Software Market Insights

 

Growing Fast Moving Consumer Goods (FMCG) and Retail Industries Fuel Growth of Consumer Video Feedback Software Market

The FMCG combines consumer goods with different product categories, consisting of marketing, production, and distribution of health, home, personal care, and food & drink items. The rising disposable income of consumers allows them to spend a substantial amount on luxury personal care, as well as other products. Furthermore, the increase in trend of R&D for the new brands & products, online shopping, and expansion of the FMCG network, specifically in the rural areas of the developing countries, is anticipated to create a significant opportunity for the FMCG market players. Recently, the growing concerns of consumers related to their health and personal hygiene and selection of essential products as per their hygienic compatibility, are constantly changing their purchasing decisions. With the adoption of advanced technological solutions in the FMCG industry, consumer video feedback software procurement is also growing. In the FMCG industry, the feedback survey of personal care products by the consumers takes time to time to efficiently analyze the feedback data and meet their requirement. Similarly, there is a constant growth in the retail sector—especially internet retailing, which is the modern way of shopping—owing to increased penetration of mobile devices, smartphones, and internet services and emergence of the e-commerce industry as a powerful shopping platform globally. Expanding number of suppliers opting for online selling and changing buying behavior of consumers are also boosting the retail sector across the world. Currently, rising purchase of online fresh groceries and mounting number of prepared food delivery companies are expected to propel the retail sector. The development of dedicated retailing apps, mobile-first sites, increase in e-payment methods, and other tools make shopping on smartphones much more accessible. The retailers also accept the video feedback software to receive time to time product feedback from the consumers, analyze the data precisely, and further make changes in the services. Thus, the constant growth in FMCG and retail industries is boosting the deployment of consumer video feedback software across the world.

 

End User-Based Market Insights

Based on end user, the consumer video feedback software market is segmented into FMCG, BFSI, electronics, IT & telecom, retail, hospitality, and others. The FMCG segment led the market in 2020. With the growing competition, the FMCG companies are investing significantly in research activities and tools, such as consumer video feedback software, for studying the consumer behavior to offer better customer experience and product offering. For instance, Unilever, a prominent FMCG company, leveraged consumer video feedback software to study customer experience while shopping their products on e-commerce platforms. Moreover, as the consumer preference for FMCG products changes from region to region coupled with growing competition in the market, the adoption of analytical tools such as consumer video feedback software is projected to witness significant traction during the forecast period.

 

Consumer Video Feedback Software Market, by End User – 2020 and 2028 (%)   


Consumer Video Feedback Software Market, by End User – 2020 and 2028 (%)   

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Strategic Insights

Players operating in the consumer video feedback software market adopt strategies such as mergers, acquisitions, and market initiatives to maintain their positions in the market. A few developments by key players are listed below:

 

  • In 2021, Confirmit and FocusVision, two of the world's leading research technology businesses, successfully completed their merger.
  • In 2020, VideoPeel raised $1.5 million to help businesses capture video testimonials and reviews at scale.

 

The global Consumer Video Feedback Software market has been segmented as follows:


Consumer Video Feedback Software Market – by Deployment

  • Cloud
  • On Premise


Consumer Video Feedback Software Market – by End User

  • FMCG
  • BFSI
  • Electronics
  • IT and Telecom
  • Retail
  • Hospitality
  • Others

 

Consumer Video Feedback Software Market – by Geography

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • Italy
    • UK
    • Russia
    • Rest of Europe
  • Asia Pacific (APAC)
    • Australia
    • China
    • India
    • Japan
    • South Korea
    • Rest of APAC
  • Middle East and Africa (MEA)
    • South Africa
    • Saudi Arabia
    • UAE
    • Rest of MEA
  • South America (SAM)
    • Brazil
    • Argentina
    • Rest of SAM

 

Company Profiles

  • UserTesting
  • dscout, Inc.
  • FocusVision
  • Qualtrics
  • Medallia Inc.
  • Voxpopme Ltd.
  • Product Peel, Inc.
  • Typeform
  • Phonic Inc.
  • Discuss.io

1.            Introduction

1.1       Study Scope

1.2       The Insight Partners Research Report Guidance

1.3       Market Segmentation

2.            Key Takeaways

3.            Research Methodology

3.1       Coverage

3.2       Secondary Research

3.3       Primary Research

4.            Consumer Video Feedback Software Market Landscape

4.1       Market Overview

4.2       PEST Analysis

4.2.1        North America

4.2.2        Europe

4.2.3        Asia-Pacific

4.2.4        Middle East and Africa

4.2.5        South America

4.3       Ecosystem Analysis

4.4       Expert Opinion

5.            Consumer Video Feedback Software Market – Key Market Dynamics

5.1       Market Drivers

5.1.1        Rising Requirement for Data Driven Solutions for Enhanced Decision-Making

5.1.2        Growing Fast Moving Consumer Goods (FMCG) and Retail Industries

5.2       Market Restraints

5.2.1        Lack of Adoption in Developing Countries

5.3       Market Opportunities

5.3.1        High Growth Potential in Small and Medium-Sized Enterprises (SMEs) Sector

5.4       Future Trends

5.4.1        Accentuating Growth of Cloud Platform Based Solutions Across Enterprises

5.5       Impact Analysis of Drivers and Restraints

6.            Consumer Video Feedback Software Market – Global Analysis

6.1       Consumer Video Feedback Software Market Global Overview

6.2       Consumer Video Feedback Software Market – Global Revenue and Forecast to 2028 (US$ Million)

6.3       Market Positioning – Five Key Players

7.            Consumer Video Feedback Software Market Analysis – By Deployment

7.1       Overview

7.2       Global Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028

7.3       Cloud

7.3.1        Overview

7.3.2        Cloud: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

7.4       On Premise

7.4.1        Overview

7.4.2        On Premise: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.            Consumer Video Feedback Software Market Analysis– By End-User

8.1       Overview

8.2       Global Consumer Video Feedback Software Market Breakdown, By End-User, 2020 & 2028

8.3       FMCG

8.3.1        Overview

8.3.2        FMCG: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.4       BFSI

8.4.1        Overview

8.4.2        BFSI: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.5       Electronics

8.5.1        Overview

8.5.2        Electronics: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.6       IT & Telecom

8.6.1        Overview

8.6.2        IT & Telecom: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.7       Retail

8.7.1        Overview

8.7.2        Retail: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.8       Hospitality

8.8.1        Overview

8.8.2        Hospitality: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.9       Other End Users

8.9.1        Overview

8.9.2        Other End Users: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

9.            Consumer Video Feedback Software Market – Geographic Analysis

9.1       Overview

9.2       North America: Consumer Video Feedback Software Market

9.2.1        Overview

9.2.2        North America Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.2.3        North America Consumer Video Feedback Software Market Breakdown, By Deployment

9.2.4        North America Consumer Video Feedback Software Market Breakdown, By End User

9.2.5        North America Consumer Video Feedback Software Market Breakdown, by Country

9.2.5.1      US Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.2.5.1.1      US Consumer Video Feedback Software Market Breakdown, by Deployment

9.2.5.1.2      US Consumer Video Feedback Software Market Breakdown, By End User

9.2.5.2      Canada Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.2.5.2.1      Canada Consumer Video Feedback Software Market Breakdown, by Deployment

9.2.5.2.2      Canada Consumer Video Feedback Software Market Breakdown, By End User

9.2.5.3      Mexico Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.2.5.3.1      Mexico Consumer Video Feedback Software Market Breakdown, by Deployment

9.2.5.3.2      Mexico Consumer Video Feedback Software Market Breakdown, By End User

9.3       Europe: Consumer Video Feedback Software Market

9.3.1        Overview

9.3.2        Europe: Consumer Video Feedback Software Market Revenue and Forecast to 2028 (US$ Million)

9.3.3        Europe Consumer Video Feedback Software Market Breakdown, By Deployment

9.3.4        Europe Consumer Video Feedback Software Market Breakdown, By End User

9.3.5        Europe Consumer Video Feedback Software Market Breakdown, by Country

9.3.5.1      Germany Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.3.5.1.1      Germany Consumer Video Feedback Software Market Breakdown, by Deployment

9.3.5.1.2      Germany Consumer Video Feedback Software Market Breakdown, By End User

9.3.5.2      France Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.3.5.2.1      France Consumer Video Feedback Software Market Breakdown, by Deployment

9.3.5.2.2      France Consumer Video Feedback Software Market Breakdown, By End User

9.3.5.3      Italy Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.3.5.3.1      Italy Consumer Video Feedback Software Market Breakdown, by Deployment

9.3.5.3.2      Italy Consumer Video Feedback Software Market Breakdown, By End User

9.3.5.4      UK Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.3.5.4.1      UK Consumer Video Feedback Software Market Breakdown, by Deployment

9.3.5.4.2      UK Consumer Video Feedback Software Market Breakdown, By End User

9.3.5.5      Russia Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.3.5.5.1      Russia Consumer Video Feedback Software Market Breakdown, by Deployment

9.3.5.5.2      Russia Consumer Video Feedback Software Market Breakdown, By End User

9.3.5.6      Rest of Europe Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.3.5.6.1      Rest of Europe Consumer Video Feedback Software Market Breakdown, by Deployment

9.3.5.6.2      Rest of Europe Consumer Video Feedback Software Market Breakdown, By End User

9.4       APAC: Consumer Video Feedback Software Market

9.4.1        Overview

9.4.2        APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.3        APAC Consumer Video Feedback Software Market Breakdown, By Deployment

9.4.4        APAC Consumer Video Feedback Software Market Breakdown, By End User

9.4.5        APAC Consumer Video Feedback Software Market Breakdown, by Country

9.4.5.1      China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.5.1.1      China Consumer Video Feedback Software Market Breakdown, by Deployment

9.4.5.1.2      China Consumer Video Feedback Software Market Breakdown, By End User

9.4.5.2      India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.5.2.1      India Consumer Video Feedback Software Market Breakdown, by Deployment

9.4.5.2.2      India Consumer Video Feedback Software Market Breakdown, By End User

9.4.5.3      Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.5.3.1      Japan Consumer Video Feedback Software Market Breakdown, by Deployment

9.4.5.3.2      Japan Consumer Video Feedback Software Market Breakdown, By End User

9.4.5.4      South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.5.4.1      South Korea Consumer Video Feedback Software Market Breakdown, by Deployment

9.4.5.4.2      South Korea Consumer Video Feedback Software Market Breakdown, By End User

9.4.5.5      Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.5.5.1      Australia Consumer Video Feedback Software Market Breakdown, by Deployment

9.4.5.5.2      Australia Consumer Video Feedback Software Market Breakdown, By End User

9.4.5.6      Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.4.5.6.1      Rest of APAC Consumer Video Feedback Software Market Breakdown, by Deployment

9.4.5.6.2      Rest of APAC Consumer Video Feedback Software Market Breakdown, By End User

9.5       MEA: Consumer Video Feedback Software Market

9.5.1        Overview

9.5.2        MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.5.3        MEA Consumer Video Feedback Software Market Breakdown, By Deployment

9.5.4        MEA Consumer Video Feedback Software Market Breakdown, By End User

9.5.5        MEA Consumer Video Feedback Software Market Breakdown, By Country

9.5.5.1      Saudi Arabia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.5.5.1.1      Saudi Arabia Consumer Video Feedback Software Market Breakdown, by Deployment

9.5.5.1.2      Saudi Arabia Consumer Video Feedback Software Market Breakdown, By End User

9.5.5.2      UAE Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.5.5.2.1      UAE Consumer Video Feedback Software Market Breakdown, by Deployment

9.5.5.2.2      UAE Consumer Video Feedback Software Market Breakdown, By End User

9.5.5.3      South Africa Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.5.5.3.1      South Africa Consumer Video Feedback Software Market Breakdown, by Deployment

9.5.5.3.2      South Africa Consumer Video Feedback Software Market Breakdown, By End User

9.5.5.4      Rest of MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.5.5.4.1      Rest of MEA Consumer Video Feedback Software Market Breakdown, by Deployment

9.5.5.4.2      Rest of MEA Consumer Video Feedback Software Market Breakdown, By End User

9.6       SAM: Consumer Video Feedback Software Market

9.6.1        Overview

9.6.2        SAM Consumer Video Feedback Software Market Revenue and Forecast to 2028 (US$ Million)

9.6.3        SAM Consumer Video Feedback Software Market Breakdown, By Deployment

9.6.4        SAM Consumer Video Feedback Software Market Breakdown, By End User

9.6.5        SAM Consumer Video Feedback Software Market Breakdown, by Country

9.6.5.1      Brazil Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.6.5.1.1      Brazil Consumer Video Feedback Software Market Breakdown, by Deployment

9.6.5.1.2      Brazil Consumer Video Feedback Software Market Breakdown, By End User

9.6.5.2      Argentina Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.6.5.2.1      Argentina Consumer Video Feedback Software Market Breakdown, by Deployment

9.6.5.2.2      Argentina Consumer Video Feedback Software Market Breakdown, By End User

9.6.5.3      Rest of SAM Consumer Video Feedback Software Market, Revenue and Forecast to 2028

9.6.5.3.1      Rest of SAM Consumer Video Feedback Software Market Breakdown, by Deployment

9.6.5.3.2      Rest of SAM Consumer Video Feedback Software Market Breakdown, By End User

10.         Consumer Video Feedback Software Market- COVID-19 Impact Analysis

10.1    Overview

10.2    North America

10.3    Europe

10.4    Asia Pacific

10.5    Middle East and Africa

10.6    South America

11.         Industry Landscape

11.1    Overview

11.2    Market Initiative

11.3    New Product Development

12.         Company Profiles

12.1    UserTesting

12.1.1     Key Facts

12.1.2     Business Description

12.1.3     Products and Services

12.1.4     Financial Overview

12.1.5     SWOT Analysis

12.1.6     Key Developments

12.2    dscout, Inc.

12.2.1     Key Facts

12.2.2     Business Description

12.2.3     Products and Services

12.2.4     Financial Overview

12.2.5     SWOT Analysis

12.2.6     Key Developments

12.3    FocusVision

12.3.1     Key Facts

12.3.2     Business Description

12.3.3     Products and Services

12.3.4     Financial Overview

12.3.5     SWOT Analysis

12.3.6     Key Developments

12.4    Qualtrics

12.4.1     Key Facts

12.4.2     Business Description

12.4.3     Products and Services

12.4.4     Financial Overview

12.4.5     SWOT Analysis

12.4.6     Key Developments

12.5    Medallia Inc.

12.5.1     Key Facts

12.5.2     Business Description

12.5.3     Products and Services

12.5.4     Financial Overview

12.5.5     SWOT Analysis

12.5.6     Key Developments

12.6    Voxpopme

12.6.1     Key Facts

12.6.2     Business Description

12.6.3     Products and Services

12.6.4     Financial Overview

12.6.5     SWOT Analysis

12.6.6     Key Developments

12.7    Product Peel, Inc.

12.7.1     Key Facts

12.7.2     Business Description

12.7.3     Products and Services

12.7.4     Financial Overview

12.7.5     SWOT Analysis

12.7.6     Key Developments

12.8    Typeform

12.8.1     Key Facts

12.8.2     Business Description

12.8.3     Products and Services

12.8.4     Financial Overview

12.8.5     SWOT Analysis

12.8.6     Key Developments

12.9    Phonic Inc.

12.9.1     Key Facts

12.9.2     Business Description

12.9.3     Products and Services

12.9.4     Financial Overview

12.9.5     SWOT Analysis

12.9.6     Key Developments

12.10 Discuss.io

12.10.1   Key Facts

12.10.2   Business Description

12.10.3   Products and Services

12.10.4   Financial Overview

12.10.5   SWOT Analysis

12.10.6   Key Developments

13.         Appendix

13.1    About The Insight Partners

13.2    Word Index

LIST OF TABLES

Table 1.            Consumer Video Feedback Software Market – Revenue, and Forecast to 2028 (US$ Million)

Table 2.            North America Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Deployment (US$ Million)

Table 3.            North America Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By End User (US$ Million)

Table 4.            North America Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Country (US$ Million)

Table 5.            US Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 6.            US Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 7.            Canada Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 8.            Canada Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 9.            Mexico Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 10.          Mexico Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 11.          Europe Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Deployment (US$ Million)

Table 12.          Europe Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By End User (US$ Million)

Table 13.          Europe Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Country (US$ Million)

Table 14.          Germany Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 15.          Germany Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 16.          France Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 17.          France Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 18.          Italy Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 19.          Italy Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 20.          UK Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 21.          UK Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 22.          Russia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 23.          Russia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 24.          Rest of Europe Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 25.          Rest of Europe Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 26.          APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Deployment (US$ Million)

Table 27.          APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By End User (US$ Million)

Table 28.          APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Country (US$ Million)

Table 29.          China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 30.          China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 31.          India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 32.          India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 33.          Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 34.          Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 35.          South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 36.          South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 37.          Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 38.          Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 39.          Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 40.          Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 41.          MEA Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Deployment (US$ Million)

Table 42.          MEA Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By End User (US$ Million)

Table 43.          MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Country (US$ Million)

Table 44.          Saudi Arabia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 45.          Saudi Arabia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 46.          UAE Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 47.          UAE Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 48.          South Africa Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 49.          South Africa Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 50.          Rest of MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 51.          Rest of MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 52.          SAM Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Deployment (US$ Million)

Table 53.          SAM Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By End User (US$ Million)

Table 54.          SAM Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Country (US$ Million)

Table 55.          Brazil Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 56.          Brazil Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 57.          Argentina Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 58.          Argentina Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 59.          Rest of SAM Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 60.          Rest of SAM Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 61.          List of Abbreviation

 

LIST OF FIGURES

Figure 1.           Consumer Video Feedback Software Market Segmentation

Figure 2.           Consumer Video Feedback Software Market Segmentation – By Geography

Figure 3.           Global Consumer Video Feedback Software Market Overview

Figure 4.           Cloud Segment Held the Largest Market Share in 2020

Figure 5.           FMCG Held the Largest Market Share in 2020

Figure 6.           North America was the Largest Revenue Contributor in 2020

Figure 7.           North America – PEST Analysis

Figure 8.           Europe – PEST Analysis

Figure 9.           Asia-Pacific – PEST Analysis

Figure 10.        Middle East and Africa – PEST Analysis

Figure 11.        South America – PEST Analysis

Figure 12.        Expert Opinion

Figure 13.        Consumer Video Feedback Software Market Impact Analysis of Drivers and Restraints

Figure 14.        Geographic Overview of Consumer Video Feedback Software Market

Figure 15.        Global Consumer Video Feedback Software Market – Revenue and Forecast to 2028 (US$ Million)

Figure 16.        Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 17.        Cloud: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 18.        On Premise: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 19.        Consumer Video Feedback Software Market Breakdown, By End-User, 2020 & 2028 (%)

Figure 20.        FMCG: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 21.        BFSI: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 22.        Electronics: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 23.        IT & Telecom: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 24.        Retail: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 25.        Hospitality: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 26.        Other End Users: Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 27.        Global Consumer Video Feedback Software Market Breakdown, by Region, 2020 & 2028 (%)

Figure 28.        North America Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 29.        North America Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 30.        North America Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028 (%)

Figure 31.        North America Consumer Video Feedback Software Market Breakdown, by Country, 2020 & 2028 (%)

Figure 32.        US Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 33.        Canada Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 34.        Mexico Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 35.        Europe Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 36.        Europe Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 37.        Europe Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028 (%)

Figure 38.        Europe Consumer Video Feedback Software Market Breakdown, by Country, 2020 & 2028(%)

Figure 39.        Germany Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 40.        France Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 41.        Italy Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 42.        UK Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 43.        Russia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 44.        Rest of Europe Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 45.        APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 46.        APAC Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 47.        APAC Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028 (%)

Figure 48.        APAC Consumer Video Feedback Software Market Breakdown, by Country, 2020 & 2028 (%)

Figure 49.        China Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 50.        India Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 51.        Japan Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 52.        South Korea Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 53.        Australia Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 54.        Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 55.        MEA Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 56.        MEA Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 57.        MEA Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028 (%)

Figure 58.        MEA Consumer Video Feedback Software Market Breakdown, By Country, 2020 & 2028 (%)

Figure 59.        Saudi Arabia Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 60.        UAE Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 61.        South Africa Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 62.        Rest of MEA Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 63.        SAM Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 64.        SAM Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 65.        SAM Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028 (%)

Figure 66.        SAM Consumer Video Feedback Software Market Breakdown, by Country, 2020 & 2028 (%)

Figure 67.        Brazil Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 68.        Argentina Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 69.        Rest of SAM Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

Figure 70.        Impact of COVID-19 Pandemic in North American Country Markets

Figure 71.        Impact of COVID-19 Pandemic in Europe Country Markets

Figure 72.        Impact of COVID-19 Pandemic in Asia Pacific Country Markets

Figure 73.        Impact of COVID-19 Pandemic in Middle East and Africa Country Markets

Figure 74.        Impact of COVID-19 Pandemic in South America Country Markets


 

The List of Companies - Consumer Video Feedback Software Market

  1. UserTesting
  2. Dscout, Inc.
  3. FocusVision
  4. Qualtrics
  5. Medallia Inc.
  6. Voxpopme Ltd.
  7. Product Peel, Inc.
  8. Typeform
  9. Phonic Inc.
  10. Discuss.io

 

  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the global consumer video feedback software market.

  • Highlights key business priorities in order to assist companies to realign their business strategies.

  • The key findings and recommendations highlight crucial progressive industry trends in the global consumer video feedback software market, thereby allowing players across the value chain to develop effective long-term strategies.

  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.

  • Scrutinize in-depth global market trends and outlook coupled with the factors driving the market, as well as those hindering it.

  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution

 

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Frequently Asked Questions

With the constant increase in enterprises acknowledging the influence that video can have on customer and employee experience programs, the adoption of consumer video feedback software is also increasing. The consumer video feedback software offers easy access to the tools required to capture and record the consumer's thoughts, opinions, and feelings, which helps the organizations understand their customers' requirements efficiently. Furthermore, the integration of artificial intelligence (AI) technologies such as machine learning, supports businesses to frequently derive the data sets that inspire action and drive impact. The video feedback offers the enterprises an opportunity to hear the authentic voice of their customers genuinely and permits them to make better business decisions quickly.

SMEs are witnessing huge growth in adopting advanced technology solutions such as consumer video feedback software by replacing traditional feedback solutions. The lack of awareness and trained resources to handle the advanced solutions at potential cost and high productivity, which has impacted negatively toward the adoption among SMEs. However, with the growing popularity of cloud-based consumer video feedback software, SMEs are increasing investing in such solutions, thereby offering a huge growth opportunity for the market players that are operating in the global consumer video feedback software market. Likewise, the growing trend of digital transformation among these enterprises to improve business processes by analyzing the data, enhancing productivity, and reducing costs, will further boost the adoption of consumer video feedback solutions and services among SMEs. This, in turn, will provide growth opportunities to the market players during the forecast period.

The global consumer video feedback software market was dominated by the cloud segment with market share of 77.5% in 2020. Cloud solution enables businesses to pay as they go and effectively scale up or down their business based on overall consumption, user requirements, and the company's growth. Virtual technology is used to host a company's applications remotely on a cloud-based server. There are no upfront costs, data may be backed up on a regular basis, and businesses only pay for the resources they use.

In 2020, North America led the market with a substantial revenue share, followed by Europe and APAC. Asia Pacific is a prospective market for consumer video feedback software market players.

The major companies in consumer video feedback software includes UserTesting, Medallia Inc., FocusVision, Typeform (VideoAsk), and dscout, Inc.

The major industries in consumer video feedback software includes FMCG, BFSI, electronics, IT & telecom, retail, hospitality, and others. The FMCG segment led the consumer video feedback software market globally with a market share of 20.4% in the year 2020.

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