Conversational AI Market 2027 by Types, Application, Technology, Opportunities, End Users and Regions | The Insight Partners

Conversational AI Market to 2027 - Global Analysis and Forecasts by Component (Platform, Services); Type (Intelligent Virtual Assistants, Chatbots); Technology (Machine Learning and Deep Learning, Natural Language Processing, Automated Speech Recognition); Application (Customer Support, Personal Assistant, Branding and Advertisement, Customer Engagement and Retention, Onboarding and Employee Engagement, Data Privacy and Compliance); Industry Vertical (Banking Financial Services and Insurance, Retail and E commerce, Healthcare and Life Sciences, Travel and Hospitality, Telecom, Media and Entertainment) and Geography

Report Code: TIPRE00004278 | No. of Pages: 150 | Category: Technology, Media and Telecommunications | Status: Upcoming
MARKET INTRODUCTION

Conversational AI refers to using messaging apps, text-based and voice-based bots to create and enhance the customer experience. It offers the most straight forward way for customers to inquire and solve their problems. Conversational AI Market is set to boom due to the rapid adoption of messaging apps, voice platforms, and chatbots.

MARKET DYNAMICS

In the age of Omni-channel communication, Conversational AI has created an interface which enables personalized customer experience. Conversational AI Market is driven by the massive demand for AI enabled services such as chatbots, virtual assistants for a variety of use cases. On the other hand, lack of technological awareness negatively impacts the market growth. However, increased engagement of customers in social platforms, voice platforms are creating new opportunities for Conversational AI Market.

MARKET SCOPE

The "Global Conversational AI Market Analysis to 2027" is a specialized and in-depth study of the Conversational AI industry with a special focus on the global market trend analysis. The report aims to provide an overview of Conversational AI market with detailed market segmentation by technology, type and geography. The global Conversational AI market is expected to witness high growth during the forecast period. The report provides key statistics on the market status of the leading Conversational AI market players and offers key trends and opportunities in the market.

MARKET SEGMENTATION

The global conversational AI market is segmented on the basis of component, type, technology, application and industry vertical. Based on component, the market is segmented as platform and services. On the basis of the type the market is segmented into intelligent virtual assistants and chatbots. Based on technology the market is segmented as machine learning and deep learning, natural language processing, and automated speech recognition. Based on application the market is segmented into customer support, personal assistant, branding and advertisement, customer engagement and retention, onboarding and employee engagement, data privacy and compliance and on the basis of industry vertical the market is segmented as banking financial services and insurance, retail and ecommerce, healthcare and life sciences, travel and hospitality, telecom, media and entertainment.


REGIONAL FRAMEWORK

The report provides a detailed overview of the industry including both qualitative and quantitative information. It provides overview and forecast of the global Conversational AI market based on various segments. It also provides market size and forecast estimates from year 2017 to 2027 with respect to five major regions, namely; North America, Europe, Asia-Pacific (APAC), Middle East and Africa (MEA) and South & Central America. The Conversational AI market by each region is later sub-segmented by respective countries and segments. The report covers analysis and forecast of 18 countries globally along with current trend and opportunities prevailing in the region.

The report analyzes factors affecting Conversational AI market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South & Central America after evaluating political, economic, social and technological factors effecting the Conversational AI market in these regions.

MARKET PLAYERS

The reports cover key developments in the Conversational AI market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market payers from Conversational AI market are anticipated to lucrative growth opportunities in the future with the rising demand for Conversational AI in the global market. Below mentioned is the list of few companies engaged in the Conversational AI market.

The report also includes the profiles of key Conversational AI companies along with their SWOT analysis and market strategies. In addition, the report focuses on leading industry players with information such as company profiles, components and services offered, financial information of last 3 years, key development in past five years.
  • Amazon Web Service
  • Facebook
  • Google
  • Gupshup
  • IBM
  • iFLYTEK Co Ltd
  • Microsoft
  • Nuance Communication Inc.
  • Oracle Corporation
  • Rasa Technologies Inc.

The Insight Partner's dedicated research and analysis team consist of experienced professionals with advanced statistical expertise and offer various customization options in the existing study.
TABLE OF CONTENTS

1.   INTRODUCTION
1.1.   SCOPE OF THE STUDY
1.2.   THE INSIGHT PARTNERS RESEARCH REPORT GUIDANCE
1.3.   MARKET SEGMENTATION
1.3.1   Conversational AI Market - By Component
1.3.2   Conversational AI Market - By Type
1.3.3   Conversational AI Market - By Technology
1.3.4   Conversational AI Market - By Application
1.3.5   Conversational AI Market - By Industry Vertical
1.3.6   Conversational AI Market - By Region
1.3.6.1   By Country

2.   KEY TAKEWAYS

3.   RESEARCH METHODOLOGY

4.   CONVERSATIONAL AI MARKET LANDSCAPE
4.1.   OVERVIEW
4.2.   PEST ANALYSIS
4.2.1   North America - Pest Analysis
4.2.2   Europe - Pest Analysis
4.2.3   Asia-Pacific - Pest Analysis
4.2.4   Middle East and Africa - Pest Analysis
4.2.5   South and Central America - Pest Analysis
4.3.   ECOSYSTEM ANALYSIS
4.4.   EXPERT OPINIONS

5.   CONVERSATIONAL AI MARKET - KEY MARKET DYNAMICS
5.1.   KEY MARKET DRIVERS
5.2.   KEY MARKET RESTRAINTS
5.3.   KEY MARKET OPPORTUNITIES
5.4.   FUTURE TRENDS
5.5.   IMPACT ANALYSIS OF DRIVERS AND RESTRAINTS

6.   CONVERSATIONAL AI MARKET - GLOBAL MARKET ANALYSIS
6.1.   CONVERSATIONAL AI - GLOBAL MARKET OVERVIEW
6.2.   CONVERSATIONAL AI - GLOBAL MARKET AND FORECAST TO 2027
6.3.   MARKET POSITIONING/MARKET SHARE

7.   CONVERSATIONAL AI MARKET - REVENUE AND FORECASTS TO 2027 - COMPONENT
7.1.   OVERVIEW
7.2.   COMPONENT MARKET FORECASTS AND ANALYSIS
7.3.   PLATFORM
7.3.1.   Overview
7.3.2.   Platform Market Forecast and Analysis
7.4.   SERVICES
7.4.1.   Overview
7.4.2.   Services Market Forecast and Analysis
8.   CONVERSATIONAL AI MARKET - REVENUE AND FORECASTS TO 2027 - TYPE
8.1.   OVERVIEW
8.2.   TYPE MARKET FORECASTS AND ANALYSIS
8.3.   INTELLIGENT VIRTUAL ASSISTANTS
8.3.1.   Overview
8.3.2.   Intelligent Virtual Assistants Market Forecast and Analysis
8.4.   CHATBOTS
8.4.1.   Overview
8.4.2.   Chatbots Market Forecast and Analysis
9.   CONVERSATIONAL AI MARKET - REVENUE AND FORECASTS TO 2027 - TECHNOLOGY
9.1.   OVERVIEW
9.2.   TECHNOLOGY MARKET FORECASTS AND ANALYSIS
9.3.   MACHINE LEARNING AND DEEP LEARNING
9.3.1.   Overview
9.3.2.   Machine Learning and Deep Learning Market Forecast and Analysis
9.4.   NATURAL LANGUAGE PROCESSING
9.4.1.   Overview
9.4.2.   Natural Language Processing Market Forecast and Analysis
9.5.   AUTOMATED SPEECH RECOGNITION
9.5.1.   Overview
9.5.2.   Automated Speech Recognition Market Forecast and Analysis
10.   CONVERSATIONAL AI MARKET - REVENUE AND FORECASTS TO 2027 - APPLICATION
10.1.   OVERVIEW
10.2.   APPLICATION MARKET FORECASTS AND ANALYSIS
10.3.   CUSTOMER SUPPORT
10.3.1.   Overview
10.3.2.   Customer Support Market Forecast and Analysis
10.4.   PERSONAL ASSISTANT
10.4.1.   Overview
10.4.2.   Personal Assistant Market Forecast and Analysis
10.5.   BRANDING AND ADVERTISEMENT
10.5.1.   Overview
10.5.2.   Branding and Advertisement Market Forecast and Analysis
10.6.   CUSTOMER ENGAGEMENT AND RETENTION
10.6.1.   Overview
10.6.2.   Customer Engagement and Retention Market Forecast and Analysis
10.7.   ONBOARDING AND EMPLOYEE ENGAGEMENT
10.7.1.   Overview
10.7.2.   Onboarding and Employee Engagement Market Forecast and Analysis
10.8.   DATA PRIVACY AND COMPLIANCE
10.8.1.   Overview
10.8.2.   Data Privacy and Compliance Market Forecast and Analysis
11.   CONVERSATIONAL AI MARKET - REVENUE AND FORECASTS TO 2027 - INDUSTRY VERTICAL
11.1.   OVERVIEW
11.2.   INDUSTRY VERTICAL MARKET FORECASTS AND ANALYSIS
11.3.   BANKING FINANCIAL SERVICES AND INSURANCE
11.3.1.   Overview
11.3.2.   Banking Financial Services and Insurance Market Forecast and Analysis
11.4.   RETAIL AND E COMMERCE
11.4.1.   Overview
11.4.2.   Retail and E commerce Market Forecast and Analysis
11.5.   HEALTHCARE AND LIFE SCIENCES
11.5.1.   Overview
11.5.2.   Healthcare and Life Sciences Market Forecast and Analysis
11.6.   TRAVEL AND HOSPITALITY
11.6.1.   Overview
11.6.2.   Travel and Hospitality Market Forecast and Analysis
11.7.   TELECOM
11.7.1.   Overview
11.7.2.   Telecom Market Forecast and Analysis
11.8.   MEDIA AND ENTERTAINMENT
11.8.1.   Overview
11.8.2.   Media and Entertainment Market Forecast and Analysis

12.   CONVERSATIONAL AI MARKET REVENUE AND FORECASTS TO 2027 - GEOGRAPHICAL ANALYSIS
12.1.   NORTH AMERICA
12.1.1   North America Conversational AI Market Overview
12.1.2   North America Conversational AI Market Forecasts and Analysis
12.1.3   North America Conversational AI Market Forecasts and Analysis - By Component
12.1.4   North America Conversational AI Market Forecasts and Analysis - By Type
12.1.5   North America Conversational AI Market Forecasts and Analysis - By Technology
12.1.6   North America Conversational AI Market Forecasts and Analysis - By Application
12.1.7   North America Conversational AI Market Forecasts and Analysis - By Industry Vertical
12.1.8   North America Conversational AI Market Forecasts and Analysis - By Countries
12.1.8.1   United States Conversational AI Market
12.1.8.1.1   United States Conversational AI Market by Component
12.1.8.1.2   United States Conversational AI Market by Type
12.1.8.1.3   United States Conversational AI Market by Technology
12.1.8.1.4   United States Conversational AI Market by Application
12.1.8.1.5   United States Conversational AI Market by Industry Vertical
12.1.8.2   Canada Conversational AI Market
12.1.8.2.1   Canada Conversational AI Market by Component
12.1.8.2.2   Canada Conversational AI Market by Type
12.1.8.2.3   Canada Conversational AI Market by Technology
12.1.8.2.4   Canada Conversational AI Market by Application
12.1.8.2.5   Canada Conversational AI Market by Industry Vertical
12.1.8.3   Mexico Conversational AI Market
12.1.8.3.1   Mexico Conversational AI Market by Component
12.1.8.3.2   Mexico Conversational AI Market by Type
12.1.8.3.3   Mexico Conversational AI Market by Technology
12.1.8.3.4   Mexico Conversational AI Market by Application
12.1.8.3.5   Mexico Conversational AI Market by Industry Vertical
12.2.   EUROPE
12.2.1   Europe Conversational AI Market Overview
12.2.2   Europe Conversational AI Market Forecasts and Analysis
12.2.3   Europe Conversational AI Market Forecasts and Analysis - By Component
12.2.4   Europe Conversational AI Market Forecasts and Analysis - By Type
12.2.5   Europe Conversational AI Market Forecasts and Analysis - By Technology
12.2.6   Europe Conversational AI Market Forecasts and Analysis - By Application
12.2.7   Europe Conversational AI Market Forecasts and Analysis - By Industry Vertical
12.2.8   Europe Conversational AI Market Forecasts and Analysis - By Countries
12.2.8.1   Germany Conversational AI Market
12.2.8.1.1   Germany Conversational AI Market by Component
12.2.8.1.2   Germany Conversational AI Market by Type
12.2.8.1.3   Germany Conversational AI Market by Technology
12.2.8.1.4   Germany Conversational AI Market by Application
12.2.8.1.5   Germany Conversational AI Market by Industry Vertical
12.2.8.2   France Conversational AI Market
12.2.8.2.1   France Conversational AI Market by Component
12.2.8.2.2   France Conversational AI Market by Type
12.2.8.2.3   France Conversational AI Market by Technology
12.2.8.2.4   France Conversational AI Market by Application
12.2.8.2.5   France Conversational AI Market by Industry Vertical
12.2.8.3   Italy Conversational AI Market
12.2.8.3.1   Italy Conversational AI Market by Component
12.2.8.3.2   Italy Conversational AI Market by Type
12.2.8.3.3   Italy Conversational AI Market by Technology
12.2.8.3.4   Italy Conversational AI Market by Application
12.2.8.3.5   Italy Conversational AI Market by Industry Vertical
12.2.8.4   United Kingdom Conversational AI Market
12.2.8.4.1   United Kingdom Conversational AI Market by Component
12.2.8.4.2   United Kingdom Conversational AI Market by Type
12.2.8.4.3   United Kingdom Conversational AI Market by Technology
12.2.8.4.4   United Kingdom Conversational AI Market by Application
12.2.8.4.5   United Kingdom Conversational AI Market by Industry Vertical
12.2.8.5   Russia Conversational AI Market
12.2.8.5.1   Russia Conversational AI Market by Component
12.2.8.5.2   Russia Conversational AI Market by Type
12.2.8.5.3   Russia Conversational AI Market by Technology
12.2.8.5.4   Russia Conversational AI Market by Application
12.2.8.5.5   Russia Conversational AI Market by Industry Vertical
12.2.8.6   Rest of Europe Conversational AI Market
12.2.8.6.1   Rest of Europe Conversational AI Market by Component
12.2.8.6.2   Rest of Europe Conversational AI Market by Type
12.2.8.6.3   Rest of Europe Conversational AI Market by Technology
12.2.8.6.4   Rest of Europe Conversational AI Market by Application
12.2.8.6.5   Rest of Europe Conversational AI Market by Industry Vertical
12.3.   ASIA-PACIFIC
12.3.1   Asia-Pacific Conversational AI Market Overview
12.3.2   Asia-Pacific Conversational AI Market Forecasts and Analysis
12.3.3   Asia-Pacific Conversational AI Market Forecasts and Analysis - By Component
12.3.4   Asia-Pacific Conversational AI Market Forecasts and Analysis - By Type
12.3.5   Asia-Pacific Conversational AI Market Forecasts and Analysis - By Technology
12.3.6   Asia-Pacific Conversational AI Market Forecasts and Analysis - By Application
12.3.7   Asia-Pacific Conversational AI Market Forecasts and Analysis - By Industry Vertical
12.3.8   Asia-Pacific Conversational AI Market Forecasts and Analysis - By Countries
12.3.8.1   Australia Conversational AI Market
12.3.8.1.1   Australia Conversational AI Market by Component
12.3.8.1.2   Australia Conversational AI Market by Type
12.3.8.1.3   Australia Conversational AI Market by Technology
12.3.8.1.4   Australia Conversational AI Market by Application
12.3.8.1.5   Australia Conversational AI Market by Industry Vertical
12.3.8.2   China Conversational AI Market
12.3.8.2.1   China Conversational AI Market by Component
12.3.8.2.2   China Conversational AI Market by Type
12.3.8.2.3   China Conversational AI Market by Technology
12.3.8.2.4   China Conversational AI Market by Application
12.3.8.2.5   China Conversational AI Market by Industry Vertical
12.3.8.3   India Conversational AI Market
12.3.8.3.1   India Conversational AI Market by Component
12.3.8.3.2   India Conversational AI Market by Type
12.3.8.3.3   India Conversational AI Market by Technology
12.3.8.3.4   India Conversational AI Market by Application
12.3.8.3.5   India Conversational AI Market by Industry Vertical
12.3.8.4   Japan Conversational AI Market
12.3.8.4.1   Japan Conversational AI Market by Component
12.3.8.4.2   Japan Conversational AI Market by Type
12.3.8.4.3   Japan Conversational AI Market by Technology
12.3.8.4.4   Japan Conversational AI Market by Application
12.3.8.4.5   Japan Conversational AI Market by Industry Vertical
12.3.8.5   Rest of Asia-Pacific Conversational AI Market
12.3.8.5.1   Rest of Asia-Pacific Conversational AI Market by Component
12.3.8.5.2   Rest of Asia-Pacific Conversational AI Market by Type
12.3.8.5.3   Rest of Asia-Pacific Conversational AI Market by Technology
12.3.8.5.4   Rest of Asia-Pacific Conversational AI Market by Application
12.3.8.5.5   Rest of Asia-Pacific Conversational AI Market by Industry Vertical
12.4.   MIDDLE EAST AND AFRICA
12.4.1   Middle East and Africa Conversational AI Market Overview
12.4.2   Middle East and Africa Conversational AI Market Forecasts and Analysis
12.4.3   Middle East and Africa Conversational AI Market Forecasts and Analysis - By Component
12.4.4   Middle East and Africa Conversational AI Market Forecasts and Analysis - By Type
12.4.5   Middle East and Africa Conversational AI Market Forecasts and Analysis - By Technology
12.4.6   Middle East and Africa Conversational AI Market Forecasts and Analysis - By Application
12.4.7   Middle East and Africa Conversational AI Market Forecasts and Analysis - By Industry Vertical
12.4.8   Middle East and Africa Conversational AI Market Forecasts and Analysis - By Countries
12.4.8.1   South Africa Conversational AI Market
12.4.8.1.1   South Africa Conversational AI Market by Component
12.4.8.1.2   South Africa Conversational AI Market by Type
12.4.8.1.3   South Africa Conversational AI Market by Technology
12.4.8.1.4   South Africa Conversational AI Market by Application
12.4.8.1.5   South Africa Conversational AI Market by Industry Vertical
12.4.8.2   Saudi Arabia Conversational AI Market
12.4.8.2.1   Saudi Arabia Conversational AI Market by Component
12.4.8.2.2   Saudi Arabia Conversational AI Market by Type
12.4.8.2.3   Saudi Arabia Conversational AI Market by Technology
12.4.8.2.4   Saudi Arabia Conversational AI Market by Application
12.4.8.2.5   Saudi Arabia Conversational AI Market by Industry Vertical
12.4.8.3   U.A.E Conversational AI Market
12.4.8.3.1   U.A.E Conversational AI Market by Component
12.4.8.3.2   U.A.E Conversational AI Market by Type
12.4.8.3.3   U.A.E Conversational AI Market by Technology
12.4.8.3.4   U.A.E Conversational AI Market by Application
12.4.8.3.5   U.A.E Conversational AI Market by Industry Vertical
12.4.8.4   Rest of Middle East and Africa Conversational AI Market
12.4.8.4.1   Rest of Middle East and Africa Conversational AI Market by Component
12.4.8.4.2   Rest of Middle East and Africa Conversational AI Market by Type
12.4.8.4.3   Rest of Middle East and Africa Conversational AI Market by Technology
12.4.8.4.4   Rest of Middle East and Africa Conversational AI Market by Application
12.4.8.4.5   Rest of Middle East and Africa Conversational AI Market by Industry Vertical
12.5.   SOUTH AND CENTRAL AMERICA
12.5.1   South and Central America Conversational AI Market Overview
12.5.2   South and Central America Conversational AI Market Forecasts and Analysis
12.5.3   South and Central America Conversational AI Market Forecasts and Analysis - By Component
12.5.4   South and Central America Conversational AI Market Forecasts and Analysis - By Type
12.5.5   South and Central America Conversational AI Market Forecasts and Analysis - By Technology
12.5.6   South and Central America Conversational AI Market Forecasts and Analysis - By Application
12.5.7   South and Central America Conversational AI Market Forecasts and Analysis - By Industry Vertical
12.5.8   South and Central America Conversational AI Market Forecasts and Analysis - By Countries
12.5.8.1   Brazil Conversational AI Market
12.5.8.1.1   Brazil Conversational AI Market by Component
12.5.8.1.2   Brazil Conversational AI Market by Type
12.5.8.1.3   Brazil Conversational AI Market by Technology
12.5.8.1.4   Brazil Conversational AI Market by Application
12.5.8.1.5   Brazil Conversational AI Market by Industry Vertical
12.5.8.2   Argentina Conversational AI Market
12.5.8.2.1   Argentina Conversational AI Market by Component
12.5.8.2.2   Argentina Conversational AI Market by Type
12.5.8.2.3   Argentina Conversational AI Market by Technology
12.5.8.2.4   Argentina Conversational AI Market by Application
12.5.8.2.5   Argentina Conversational AI Market by Industry Vertical
12.5.8.3   Rest of South and Central America Conversational AI Market
12.5.8.3.1   Rest of South and Central America Conversational AI Market by Component
12.5.8.3.2   Rest of South and Central America Conversational AI Market by Type
12.5.8.3.3   Rest of South and Central America Conversational AI Market by Technology
12.5.8.3.4   Rest of South and Central America Conversational AI Market by Application
12.5.8.3.5   Rest of South and Central America Conversational AI Market by Industry Vertical

13.   INDUSTRY LANDSCAPE
13.1.   MERGERS AND ACQUISITIONS
13.2.   AGREEMENTS, COLLABORATIONS AND JOIN VENTURES
13.3.   NEW PRODUCT LAUNCHES
13.4.   EXPANSIONS AND OTHER STRATEGIC DEVELOPMENTS

14.   CONVERSATIONAL AI MARKET, KEY COMPANY PROFILES
14.1.   AMAZON WEB SERVICE
14.1.1.   Key Facts
14.1.2.   Business Description
14.1.3.   Products and Services
14.1.4.   Financial Overview
14.1.5.   SWOT Analysis
14.1.6.   Key Developments
14.2.   FACEBOOK
14.2.1.   Key Facts
14.2.2.   Business Description
14.2.3.   Products and Services
14.2.4.   Financial Overview
14.2.5.   SWOT Analysis
14.2.6.   Key Developments
14.3.   GOOGLE
14.3.1.   Key Facts
14.3.2.   Business Description
14.3.3.   Products and Services
14.3.4.   Financial Overview
14.3.5.   SWOT Analysis
14.3.6.   Key Developments
14.4.   GUPSHUP
14.4.1.   Key Facts
14.4.2.   Business Description
14.4.3.   Products and Services
14.4.4.   Financial Overview
14.4.5.   SWOT Analysis
14.4.6.   Key Developments
14.5.   IBM
14.5.1.   Key Facts
14.5.2.   Business Description
14.5.3.   Products and Services
14.5.4.   Financial Overview
14.5.5.   SWOT Analysis
14.5.6.   Key Developments
14.6.   IFLYTEK CO LTD
14.6.1.   Key Facts
14.6.2.   Business Description
14.6.3.   Products and Services
14.6.4.   Financial Overview
14.6.5.   SWOT Analysis
14.6.6.   Key Developments
14.7.   MICROSOFT CORPORATION
14.7.1.   Key Facts
14.7.2.   Business Description
14.7.3.   Products and Services
14.7.4.   Financial Overview
14.7.5.   SWOT Analysis
14.7.6.   Key Developments
14.8.   NUANCE COMMUNICATION INC
14.8.1.   Key Facts
14.8.2.   Business Description
14.8.3.   Products and Services
14.8.4.   Financial Overview
14.8.5.   SWOT Analysis
14.8.6.   Key Developments
14.9.   ORACLE CORPORATION
14.9.1.   Key Facts
14.9.2.   Business Description
14.9.3.   Products and Services
14.9.4.   Financial Overview
14.9.5.   SWOT Analysis
14.9.6.   Key Developments
14.10.   RASA TECHNOLOGIES INC
14.10.1.   Key Facts
14.10.2.   Business Description
14.10.3.   Products and Services
14.10.4.   Financial Overview
14.10.5.   SWOT Analysis
14.10.6.   Key Developments
14.11.   
14.11.1.   Key Facts
14.11.2.   Business Description
14.11.3.   Products and Services
14.11.4.   Financial Overview
14.11.5.   SWOT Analysis
14.11.6.   Key Developments

15.   APPENDIX
15.1.   ABOUT THE INSIGHT PARTNERS
15.2.   GLOSSARY OF TERMS
The List of Companies

1.Amazon Web Service
2.Facebook
3.Google
4.Gupshup
5.IBM
6.iFLYTEK Co Ltd
7.Microsoft Corporation
8.Nuance Communication Inc
9.Oracle Corporation
10.Rasa Technologies Inc
11.