The dealer management system market in North America is expected to grow from US$ 2,678.07 million in 2019 to US$ 3,438.70 million by 2027; it is estimated to grow at a CAGR of 5.3% from 2020 to 2027.
The US, Canada, and Mexico are major economies in North America. Rising enhancements in automotive industry is driving the North America dealer management system market. From the past few decades, the automotive industry has experienced numerous technological advancements. The impact of modern technology has shaped the industry over the course. The advent of digital technology across North America made it possible for automobiles to implement advanced solutions. The dealership management system is an optimal solution for the companies working in the automobile sector that take part in spare parts inventory and work order management. The system incorporates customer relationship management (CRM) and business intelligence tools to track manufacturer and customer relationship. The dealership management system fulfills the needs and demands of the automotive industry. Several car dealers are highly using this system to manage inventory and sales.
The dealer management system streamlines interactions between the customers, dealers, and OEMs. The system supports the unique needs of the retail automotive industry. It facilitates the sale of new and used vehicles, repair and maintenance services, consumer financing, and vehicle and parts inventory management. Besides, it allows financial reporting, cash flow management, and payroll services. The system incorporates with OEM data processing systems and allow automotive retailers to order vehicles and parts, process warranties, and receive vehicle records. Thus, heavy adoption of innovative dealer management systems in the automotive industry is propelling the market growth.
North America region is severely affected by the COVID-19 pandemic. North America is one of the most important regions for adopting and developing new technologies due to favorable government policies to boost innovation, the presence of a huge industrial base, and high purchasing power, especially in developed countries such as the US and Canada. Hence, any impact on the growth of industries is expected to affect the economic growth of the region negatively. The global pandemic has resulted in lockdown, which ravaged businesses across the region and forced the auto dealerships to suspend operations. Auto dealers work on a dealer management system to get data updated in real-time. Thus, due to the closed business of dealers, the market for dealer management systems slightly affected in 2020. However, amidst the lockdown in the US, dealership services were opened in certain states of the country, as stated by Forbes. The auto dealers took permission from the US government to run the business during the pandemic since it is one of the crucial businesses, especially in the transport industry. As per the National Automobile Dealers Association (NADA), the US government allowed the auto dealership business. Since auto dealers were back in business, the demand for the system upsurges in the region. The market players manage to offer their solutions remotely even in the pandemic. The impact of COVID-19 is short-term; it is likely to decrease in the coming months.
With the new features and technologies, vendors can attract new customers and expand their footprints in emerging markets. This factor is likely to drive the North America dealer management system market. The North America dealer management system market is expected to grow at a good CAGR during the forecast period.
- This FREE sample will include data analysis, ranging from market trends to estimates and forecasts.
North America Dealer Management System Market Segmentation
North America Dealer Management System Market – By Deployment
- Cloud
- On-Premise
North America Dealer Management System Market – By Application
- Automotive
- Construction
- Mining
- Agriculture
- Others
North America Dealer Management System Market, by Country
- US
- Canada
- Mexico
North America Dealer Management System Market - Companies Mentioned
- Adam Systems
- Autosoft, Inc.
- BiT Dealership Software, Inc.
- CDK Global LLC
- Cox Automotive
- DealerBuilt
- Dominion Enterprises
- e-Emphasys Technologies Inc.
- Integrated Dealer Systems
North America Dealer Management System Report Scope
Report Attribute | Details |
---|---|
Market size in 2019 | US$ 2,678.07 Million |
Market Size by 2027 | US$ 3,438.70 Million |
Global CAGR (2020 - 2027) | 5.3% |
Historical Data | 2017-2018 |
Forecast period | 2020-2027 |
Segments Covered |
By Deployment
|
Regions and Countries Covered | North America
|
Market leaders and key company profiles |
- Historical Analysis (2 Years), Base Year, Forecast (7 Years) with CAGR
- PEST and SWOT Analysis
- Market Size Value / Volume - Global, Regional, Country
- Industry and Competitive Landscape
- Excel Dataset
Recent Reports
Testimonials
Reason to Buy
- Informed Decision-Making
- Understanding Market Dynamics
- Competitive Analysis
- Identifying Emerging Markets
- Customer Insights
- Market Forecasts
- Risk Mitigation
- Boosting Operational Efficiency
- Strategic Planning
- Investment Justification
- Tracking Industry Innovations
- Aligning with Regulatory Trends
Yes! We provide a free sample of the report, which includes Report Scope (Table of Contents), report structure, and selected insights to help you assess the value of the full report. Please click on the "Download Sample" button or contact us to receive your copy.
Absolutely - analyst assistance is part of the package. You can connect with our analyst post-purchase to clarify report insights, methodology or discuss how the findings apply to your business needs.
Once your order is successfully placed, you will receive a confirmation email along with your invoice.
• For published reports: You'll receive access to the report within 4-6 working hours via a secured email sent to your email.
• For upcoming reports: Your order will be recorded as a pre-booking. Our team will share the estimated release date and keep you informed of any updates. As soon as the report is published, it will be delivered to your registered email.
We offer customization options to align the report with your specific objectives. Whether you need deeper insights into a particular region, industry segment, competitor analysis, or data cut, our research team can tailor the report accordingly. Please share your requirements with us, and we'll be happy to provide a customized proposal or scope.
The report is available in either PDF format or as an Excel dataset, depending on the license you choose.
The PDF version provides the full analysis and visuals in a ready-to-read format. The Excel dataset includes all underlying data tables for easy manipulation and further analysis.
Please review the license options at checkout or contact us to confirm which formats are included with your purchase.
Our payment process is fully secure and PCI-DSS compliant.
We use trusted and encrypted payment gateways to ensure that all transactions are protected with industry-standard SSL encryption. Your payment details are never stored on our servers and are handled securely by certified third-party processors.
You can make your purchase with confidence, knowing your personal and financial information is safe with us.
Yes, we do offer special pricing for bulk purchases.
If you're interested in purchasing multiple reports, we're happy to provide a customized bundle offer or volume-based discount tailored to your needs. Please contact our sales team with the list of reports you're considering, and we’ll share a personalized quote.
Yes, absolutely.
Our team is available to help you make an informed decision. Whether you have questions about the report’s scope, methodology, customization options, or which license suits you best, we're here to assist. Please reach out to us at sales@theinsightpartners.com, and one of our representatives will get in touch promptly.
Yes, a billing invoice will be automatically generated and sent to your registered email upon successful completion of your purchase.
If you need the invoice in a specific format or require additional details (such as company name, GST, or VAT information), feel free to contact us, and we’ll be happy to assist.
Yes, certainly.
If you encounter any difficulties accessing or receiving your report, our support team is ready to assist you. Simply reach out to us via email or live chat with your order information, and we'll ensure the issue is resolved quickly so you can access your report without interruption.















- Adam Systems
- Autosoft, Inc.
- BiT Dealership Software, Inc.
- CDK Global LLC
- Cox Automotive
- DealerBuilt
- Dominion Enterprises
- e-Emphasys Technologies Inc.
- Integrated Dealer Systems


