The telecom billing and revenue management market in North America was valued US$ 4250.9 million in 2019 and is projected to reach US$ 12394.0 million by 2027; it is expected to grow at a CAGR of 15.0% from 2020 to 2027.
The telecom billing and revenue management market growth is prominently being driven by the constant urge and requirements for innovative billing and revenue management solutions and services. The constant demand for providing rich communication services and improved high-quality customer experiences is cajoling the services providers to further develop such solutions and services, which are compatible and at-par for full filling the dynamic requirement and demand of end users with improved scalability, flexibility, and functionality. Efficient and flexible billing and revenue management solutions help the CSP’s to monetize the data and service usage, which offers company with improved real-time data analytical capabilities and efficiency to channelize their revenue streams by further providing customized solutions. It also helps CSPs to efficiently manage the subscriber’s billing and charging processes through an effective single platform.
Further, it helps companies and provides them the confidence to roll out new customized offers, revenue-generating services, and charging policies in a short period with improved efficiency, and also to monetize their infrastructural investments while enhancing customer and revenue management. CSP’s are continually upgrading their legacy systems by adding platforms that will help in servicing enhanced subscriber base and migrating toward cloud-based solutions and services such as SaaS, which will help them to lower down the CAPEX while optimizing OPEX. Additionally, increasing spending trends and requirements on solutions such as BSS/OSS is also accelerating the growth of competitive North America telecom billing and revenue management market
The telecom billing and revenue management market is a highly fragmented and competitive marketplace. The leading companies in this market continue to broaden their clientele by expanding their current offerings. Prominent players face an increasing level of competition, both from start-ups and leading established companies across the world. Several companies in the value chain are acquiring other players in the telecom billing and revenue management market to provide efficient products and services to its customers, and thus, to maintain or uplift their position in the market.
Presently, the US is the world’s worst affected country due to COVID-19 outbreak with more than 2, 537, 636 confirmed cases and more than 1, 26,203 deaths as per WHO. Business activities and financial transactions have declined sharply in past few months and business initiatives such as partnerships, collaborations, mergers & acquisitions planned for 2020 are expected to be delayed. These factors are expected to impact the growth plan for existing telecom billing and revenue management companies and also affect the entry of new players in this market. However, the overall impact will be low to moderate owing to increase in digital services of telecom billing and revenue management.
The North America telecom billing and revenue management market is expected to grow at a good CAGR during the forecast period. The North American region has experienced the highest adoptions rate of telecom billing and revenue management solutions in the last few decades. North America is one of the most mature telecom markets across the globe and has a very high mobile and internet penetration. A surge of improving operational efficiency and stiff competition among CSP’s are some of the significant factors that are analyzed to boost the telecom billing and revenue management market in this region.- Sample PDF showcases the content structure and the nature of the information with qualitative and quantitative analysis.
North America Telecom Billing and Revenue Management Market–Segmentation
North America Telecom Billing and Revenue Management Market, by Component
- Solution
- Billing Management
- Account Management
- Others
- Services
- Professional Services
- Managed services
North America Telecom Billing and Revenue Management Market, by Type
- Telecom Billing
- Cloud Billing
- IoT Billing
North America Telecom Billing and Revenue Management Market, by Deployment Type
- On-Premise
- Cloud-Based
- Hybrid
North America Telecom Billing and Revenue Management Market, by Country
- US
- Canada
- Mexico
North America Telecom Billing and Revenue Management Market-Companies Mentioned
- Accenture PLC
- Nokia Corporation
- Amdocs, Inc.
- Cerillion PLC
- Comarch SA
- CSG Systems International, Inc.
- GoTransverse International, Inc.
- Ericsson
- Hewlett Packard Enterprise Development LP (HPE)
- Huawei Technologies Co., Ltd.
- NEC Corporation
- Oracle Corporation
- Optiva Inc.
- Mavenir Systems
- SAP SE
- Tata Consultancy Services Limited (TCS)
- AGILITY CIS
- Comviva
- Enghouse Networks
- PANAMAX INC
- STL.TECH
- Vcare Corporation
Report Coverage
Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends
Segment Covered
Type, Component, Deployment Type, and Country
Regional Scope
North America, Europe, Asia Pacific, Middle East & Africa, South & Central America
Country Scope
US, Canada
- Accenture PLC
- Nokia Corporation
- Amdocs, Inc.
- Cerillion PLC
- Comarch SA
- CSG Systems International, Inc.
- GoTransverse International, Inc.
- Ericsson
- Hewlett Packard Enterprise Development LP (HPE)
- Huawei Technologies Co., Ltd.
- NEC Corporation
- Oracle Corporation
- Optiva Inc.
- Mavenir Systems
- SAP SE
- Tata Consultancy Services Limited (TCS)
- AGILITY CIS
- Comviva
- Enghouse Networks
- PANAMAX INC
- STL.TECH
- Vcare Corporation
The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.
- Data Collection and Secondary Research:
As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.
Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.
- Primary Research:
The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.
For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.
A typical research interview fulfils the following functions:
- Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
- Validates and strengthens in-house secondary research findings
- Develops the analysis team’s expertise and market understanding
Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:
- Industry participants: VPs, business development managers, market intelligence managers and national sales managers
- Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.
Below is the breakup of our primary respondents by company, designation, and region:
Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.
- Data Analysis:
Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.
- 3.1 Macro-Economic Factor Analysis:
We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.
- 3.2 Country Level Data:
Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.
- 3.3 Company Profile:
The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.
- 3.4 Developing Base Number:
Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.
- Data Triangulation and Final Review:
The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.
We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.
We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.
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