IP Telephony Market to Reach 2.74 Bn at CAGR of 8.1% in 2025

UK IP Telephony Market to 2025 - Regional Analysis and Forecasts by Component (Hardware, Software, and Services), Hardware (IP Desktop Phones, DECT Phones, and IP Conference Phones); Installation Type (Wired and Wireless): Enterprise Size (SME and Large Enterprises) End Users (Residential, Corporate and Governmental Organization)

Publication Month : Jun 2019

  • Report Code : TIPRE00005613
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 115
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The UK IP Telephony market accounted for US$ 1.50 Bn in 2017 and is anticipated to grow at a CAGR of 8.1% to account for US$ 2.74 Bn by 2025.

The government of UK focuses in the advancement business case for the future infrastructure investment by way of taking initiatives, such as the Digital Infrastructure Investment Fund, Local Full Fiber Networks programme, and business rates relief for fiber networks.

In the year 2016, the UK telecom sector had generated approx. £35.6bn in revenue and also registered substantial growth in the subsequent years. This growth in the UK telecom industry was majorly attributed to the burgeoning adoption of superfast broadband services. Furthermore, the strong regulatory system in UK in regards with internet telephony, and as the country recognizes internet access as a vital need for the citizens and focus on thorough execution of regulation is expected to emphasis on the extension of broadband infrastructure and coverage to rural areas. The trend is expected to have a significant impact on the IP telephony market in UK, as improvements in the broadband infrastructure would enable the enterprises to adopt IP telephony systems widely, because it would not only leverage its global connectivity capabilities but also enable the companies to reduce their operating cost related to international communication, which was higher when performed using fixed cable lines.

UK IP Telephony Market By Revenue (US$ Bn)

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UK IP Telephony Market - Market Insights

The rise in demand for advanced internet facilities across business corporate

The IP phones system lays the foundation for technological advancements in organizations by synchronizing a wide range of communication and collaborations tools; also they enable the organizations to integrate with their key business applications at a broader aspect. With the help of unification of numerous locations amid a business firm, for instance, the unification of itinerant workers under a single congregated network, the IP telephony offers flexible and advanced features for the communication process. The ability of the IP telephony to provide its users with seamless connectivity across the globe with minimal disruptions enables the organizations to enhance their performance and elevate their profitability.

Implementation of 5G technology to provide numerous profitable opportunity for IP telephony provider

As the 5G internet standards gain its momentum in the global market, the IP telephony market will have the opportunity to offer enhanced communication quality. This would also help the IP telephony providers to expand their product portfolio and invest into more advanced technologies for the enhancement of their services.

UK IP Telephony Market – Component Insights

The IP telephony market is categorized on the basis of components as hardware, softphones, and services. All these components permit the enterprises of all size to opt for efficient IP telephony to meet their requirements. The growing advancement in technology, better internet infrastructures, and deployment of cloud computing across various industries, the acceptance of IP telephony over ISDN is developing the digital ecosystem and fostering high growth of data.

UK IP Telephony Market - Hardware Insights

The IP telephony market is classified on the basis of hardware such as IP Desktop phone, IP Conference Phone, and DECT Phone. The demand variety of IP telephony, as per the requirement of the corporate, residential, as well as government customers is growing as the adoption of advanced technologies in these industries is increasing. All these types of IP telephony are being deployed for audio and video conferencing, auto attendant, voice messaging, mobility, contact center, and so on. 

UK IP Telephony Market - Installation Insights

The IP telephony market by installation has been segmented into wired and wireless IP telephony. Use of wireless IP telephony is comparatively more than wired IP telephony, due to its ease of installation, portability, and maintenance. Installation of IP telephony system depends upon the feasibility, cost, and internet infrastructure of the companies. These factors play a vital role responsible for higher performance.

UK IP Telephony Market – Enterprise Size Insights

The UK IP telephony Market by enterprise size has been segmented into small & medium enterprises and large enterprises. The IP telephony systems are used by various industries and verticals depending on their need and location. Reference to small and medium enterprises is based on the number of employees, the annual turnover of organizations, and other factors of the organization. The revenue contribution in IP telephony by large enterprises is high, and SMEs are expected to grow at the highest CAGR. As the use of IP telephone is high due to the increase in the number of industries and better internet connectivity.

UK IP Telephony Market – End-user Insights

The Banking and Financial Services (BFSI) companies across the globe have been facing aggressive competition and persistent pressures to meet the increasing demand for improving operational efficiency, and make the most of enterprise the benefits. Amidst the several operational costs, costly long distance call charges within branches and offices account for a major portion. In the meantime, The BFSI companies are also looking into the new potential methods to improve client relationships efficiently. Rising demand for a user-friendly and feature-rich telephone system enhancing customer experience is expected to fuel the growth of IP telephony in the BFSI sector across the UK region.

UK IP Telephony Market Revenue by End-user (USD Mn)

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UK IP Telephony Market -

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UK IP Telephony Market: Strategic Insights

uk-ip-telephony-market
Market Size Value inUS$ 1.50 Billion in 2017
Market Size Value byUS$ 2.74 Billion by 2025
Growth rateCAGR of 8.1% from 2018-2025
Forecast Period2018-2025
Base Year2018
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Market Initiatives was observed as the most adopted strategy in the UK IP Telephony Market. Few of the recent market initiatives are listed below;

2018:

Avaya Holdings Corp. announced that it is working with digital technology provider Pixcom Technologies to bring cutting-edge unified communications and contact center solutions to small and medium-sized enterprises (SMEs) across the UAE.

2017:

Avaya announced A.I.Connect Initiative technology in contact centers and unified communications to deliver more engaging experiences for their own end customers, enhancing and integrating workflows with smarter, more personalized interactions through the use of AI and machine learning technologies.

2015:

Mitel Networks Corporation acquired Mavenir Systems. With this acquisition, Mitel became a global leader in converged IP communications for enterprises, service providers and mobile operators. Moreover it facilitated to solidify comprehensive portfolio of unified communications (UCC) and rich communications services (RCS) across fixed and mobile environments. Thus, expanding Mitel’s addressable market and capitalizes on Voice over LTE (VoLTE) as mobile carriers make the move to all IP and 4G services.

UK IP TELEPHONY MARKET SEGMENTATION

UK IP Telephony Market – By Component

  • Hardware
  • Software
  • Service

UK IP Telephony Market – By Hardware    

  • IP Desktop Phone
  • IP Conference Phone
  • DECT Phone
  • Others

UK IP Telephony Market - By Installation

  • Wired
  • Wireless

UK IP Telephony Market - By Organization Size

  • Small & Medium Enterprise
  • Large Enterprise

UK IP Telephony Market - By End-user

  • Residential
  • Corporates
  • Governement

UK IP Telephony Market - Company Profiles

  • Avaya Inc.
  • Mitel Networks Corporation
  • NEC Corporation
  • Microsoft Corporation
  • Cisco Systems, Inc.
  • Panasonic Corporation
  • Yealink Inc.
  • Toshiba Corporation
  • Ascom Holding AG
  • Polycom, Inc.
  • Unify Software And Solutions GmbH & Co. KG
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

Component, Hardware, Installation Type : Enterprise Size End Users

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

UK, Germany, France, Italy, Russia

The List of Companies

  1. Avaya Inc.
  2. Mitel Networks Corporation
  3. NEC Corporation
  4. Microsoft Corporation
  5. Cisco Systems, Inc.
  6. Panasonic Corporation
  7. Yealink Inc.
  8. Toshiba Corporation
  9. Ascom Holding AG
  10. Polycom, Inc.
  11. Unify Software And Solutions GmbH & Co. KG

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published many reports and advised several clients across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organizations are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in the last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/Sales Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • 3.1 Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • 3.2 Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • 3.3 Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • 3.4 Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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