基于语音的支付市场基于(关键地区、市场参与者、规模和份额)- 到 2030 年的预测

  • Report Code : TIPRE00032625
  • Category : Technology, Media and Telecommunications
  • Status : Published
  • No. of Pages : 163
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2022年语音支付市场规模为64.7亿美元,预计到2030年将达到143.7亿美元;预计 2022 年至 2030 年复合年增长率为 10.5%。自动语音识别 (ASR)、机器学习 (ML) 和自然语言理解 (NLU) 的进步可能仍然是基于语音的支付市场的主要趋势。

语音支付市场分析

语音支付市场近年来出现显着增长多年来,在支付服务提供商的众多语音商务解决方案的推动下。因此,该行业正在不断扩张,越来越多的客户对语音支付替代方案产生了兴趣。通过采用基于语音的支付解决方案,企业可以满足对无摩擦和直观的支付体验不断增长的需求,提高客户满意度并可能提高转化率。此外,该技术可以简化内部支付流程,为企业提供更高效、更自动化的方式来处理金融交易。

基于语音的支付市场概述

基于语音的支付是指使用语音命令或指令(通常通过语音设备或数字助理)进行金融交易的方法。该技术允许用户通过语音而不是传统的手动输入(例如打字或点击)来进行支付、发起转账或执行其他货币交易。此外,基于语音的支付可以集成到各种平台中,包括移动应用程序、虚拟助理或智能设备,使企业能够为其客户提供广泛的支付选项。该技术通常采用强大的安全措施,例如身份验证协议和加密,以确保敏感财务信息的隐私和保护。

战略见解

语音支付市场驱动因素和机遇

语音识别技术的进步有利于市场

随着智能音箱、智能手机和其他语音设备在家庭中的使用不断增加,越来越多的消费者可以使用语音助手。他们很乐意使用它们来完成各种任务,包括付款。这种广泛的采用为将基于语音的支付功能集成到这些设备中铺平了道路,进一步推动了市场的增长。随着人工智能的进步和不断提高语音助手的准确性和效率,语音支付的未来似乎充满希望,而语音助手是语音支付市场份额的主要驱动力。 span>

人工智能 (AI) - 语音支付的机遇

人工智能 (AI) 具有执行与人类思维相关的认知功能的能力,提供了一系列可以增强和优化基于语音的支付系统的功能。人工智能驱动的语音助手可以使用算法更好地理解和解释用户命令,从而带来更准确和无缝的基于语音的支付体验。这可以提高用户满意度并增加基于语音的支付解决方案的采用。人工智能还有助于增强语音支付的安全性。通过分析模式和行为,人工智能算法可以检测和防止欺诈活动,为用户提供额外的保护层。这有助于建立对基于语音的支付系统的信任,鼓励更多的人采用这种支付方式。因此,人工智能的采用预计将为语音支付市场带来重大机遇。

语音支付市场报告细分分析

有助于得出基于语音的支付市场分析的关键部分是组件、企业规模和行业。

  • 根据组件,市场分为硬件和软件。 2022年,软件领域在语音支付市场中占据最大份额。
  • 根据企业规模,市场分为大型企业和中小企业。 2022 年,大型企业细分市场在语音支付市场中占据最大份额。
  • 根据行业,市场分为 BFSI、汽车、医疗保健、零售、政府等。 BFSI 细分市场在 2022 年占据语音支付市场的最大份额。

语音支付市场按地域划分的份额分析

语音支付市场报告的地理范围主要分为五个区域:北美、亚太地区、欧洲、中东和非洲。非洲和南美洲/南美洲中美洲。

到 2022 年,北美将成为全球语音支付市场份额最大的地区之一。该地区各行业的高科技采用趋势将推动语音支付的增长基于支付市场。政府机构越来越多地采用数字工具和高科技支出是预计推动北美语音支付市场增长的几个因素。此外,美国和加拿大等发达经济体对研发的高度重视,迫使北美企业将技术先进的解决方案引入市场。此外,该地区拥有由创新科技公司、金融机构和支付解决方案提供商组成的强大生态系统。

基于语音的支付市场报告范围

< span>报告属性

详细信息

2022 年市场规模

64.7 亿美元

2030 年的市场规模

143.7 亿美元

全球复合年增长率(2022-2030 年)

10.5%

历史数据

2020-2021

预测周期

2022-2030

细分覆盖范围

< /td>
  • 组件
    • 硬件
    • 软件
  • 企业规模
    • 大型企业
    • 中小企业
  • 工业
    • BFSI
    • 汽车
    • 医疗保健
    • 零售
    • 政府
    • 其他

区域和国家覆盖范围

  • 北美< /span>
    • 美国
    • 加拿大
    • 墨西哥< /ul>
    • 欧洲
      • 英国
      • 德国
      • 法国
      • 俄罗斯
      • 意大利
      • 欧洲其他地区
    • 亚太地区
      • 中国< li>印度
      • 日本
      • 澳大利亚
      • 韩国
      • 亚太地区其他地区
    • 南美洲
      • 巴西
      • 阿根廷
      • 南美洲其他地区
    • 中东和中东地区非洲
      • 南非
      • 沙特阿拉伯
      • 阿联酋< /span>
      • 中东和非洲其他地区

市场领导者和主要公司简介

  • NCR Corporation
  • Amazon.com< /span>
  • Google LLC
  • PayPal
  • Vibepay
  • NPCI Corporation< li>PCI Pal
  • Paysafe, Inc
  • Cerence
  • 华为技术有限公司< /ul>

语音支付市场新闻和最新发展

基于语音的支付市场是通过收集初级和二级研究后的定性和定量数据来评估的,其中包括重要的公司出版物、协会数据和数据库。以下是基于语音的支付市场的发展和策略:

  • 全球领先的安全支付解决方案提供商 PCI Pal 推出了最新的其 PCI 兼容支付解决方案套件的自动语音识别 (ASR) 技术取得了进步。这包括增强其备受推崇的产品,例如 PCI Pal Agent Assist 和 IVR Payments。这些下一代 ASR 改进的发布强调了 PCI Pal 致力于提供尖端解决方案,确保安全、合规的支付处理。 (来源:PCI PAL,新闻稿/公司网站/时事通讯,2023 年)
  • 印度国家支付公司 (NPCI) 推出了多项新的支付功能,以增强数字包容性。这些服务包括 UPI 信用额度、用于离线支付的 UPI Lite X、Tap & 支付服务。通过近场通信 (NFC) 启用的支付功能以及通过 Hello! 进行的对话式支付UPI 和通过 BillPay Connect 进行对话式账单支付。 (来源:印度国家支付公司 (NPCI),新闻稿/公司网站/时事通讯,2023 年)
  • ToneTag 在功能手机上推出了本地语言的 VoiceSe UPI 支付。该服务允许用户使用印地语、泰米尔语、泰卢固语、马拉雅拉姆语、卡纳达语和孟加拉语等语言进行基于语音的数字支付。该公司计划在不久的将来将这种基于语音的支付系统的可用性扩展到古吉拉特语、马拉地语和旁遮普语等其他语言。 (来源:ToneTag,新闻稿/公司网站/时事通讯,2022 年)
  • VibePay 是一项社交支付启动服务,最近在欧洲推出了其声控账户到账户支付功能。这项新功能使 iOS 上的 VibePay 用户可以方便地使用语音(特别是通过 Siri)进行付款或请求付款。付款立即执行,不收取任何费用,从而实现从一个英国银行账户到另一个英国银行账户的无缝交易。通过集成语音激活和消除交易费用,VibePay 旨在增强用户体验并简化客户的支付流程。 (来源:VibePay,新闻稿/公司网站/时事通讯,2021 年)
  • Google 推出了语音汽油支付功能,并宣布与本田建立合作伙伴关系,作为一系列升级的一部分。 Google Assistant 使驾驶员能够使用语音命令在美国 32,500 多个加油站使用 Google Pay 进行购物,其中包括 Conoco、76、Phillips 66、Exxon 和 Mobil。 (来源:VibePay,新闻稿/公司网站/时事通讯,2021 年)

基于语音的支付市场报告覆盖范围和可交付成果

< span>《基于语音的支付市场规模和预测(2020-2030)》报告对涵盖以下领域的市场进行了详细分析:

  • 市场规模和对范围内涵盖的所有关键细分市场进行全球、区域和国家层面的预测
  • 市场动态,例如驱动因素、限制因素和关键机遇
  • 未来主要趋势
  • 详细的 PEST/波特五力分析和 SWOT 分析
  • 全球和区域市场分析,涵盖主要市场趋势、主要参与者、法规和近期市场发展动态
  • 行业格局和竞争分析,包括市场集中度、热图分析、知名企业和最新发展
  • 详细的公司简介
Report Coverage
Report Coverage

Revenue forecast, Company Analysis, Industry landscape, Growth factors, and Trends

Segment Covered
Segment Covered

This text is related
to segments covered.

Regional Scope
Regional Scope

North America, Europe, Asia Pacific, Middle East & Africa, South & Central America

Country Scope
Country Scope

This text is related
to country scope.

Frequently Asked Questions


What are the future trends of the global voice-based payments market?

Increasing adoption by retail sector which is anticipated to play a significant role in the global voice-based payments market in the coming years.

What will be the market size of the global voice-based payments market by 2030?

The global voice-based payments market is expected to reach US$ 14.37 billion by 2030.

What is the incremental growth of the global voice-based payments market during the forecast period?

The incremental growth expected to be recorded for the global voice-based payments market during the forecast period is US$ 7.89 billion.

What are the driving factors impacting the global voice-based payments market?

Preference for contactless payment solutions, advancements in Natural Language Processing (NLP) technology, and widespread use of smartphones and smart speakers are the major factors that propel the global voice-based payments market.

Which are the key players holding the major market share of the global voice-based payments market?

The key players holding majority shares in the global voice-based payments market are PayPal; NCR Corporation; NPCI; Google LLC; and Amazon.com, Inc.

What is the estimated market size for the global voice-based payments market in 2022?

The global voice-based payments market was estimated to be US$ 6.47 billion in 2022 and is expected to grow at a CAGR of 10.5 % during the forecast period 2023 - 2030.

The List of Companies - Voice-Based Payments Market

  1. PayPal
  2. NCR Corporation
  3. NPCI
  4. Google LLC
  5. Amazon.com, Inc.
  6. Paysafe
  7. Huawei Technologies Co., Ltd.
  8. Vibepay
  9. Cerence Inc.
  10. PCI Pal

The Insight Partners performs research in 4 major stages: Data Collection & Secondary Research, Primary Research, Data Analysis and Data Triangulation & Final Review.

  1. Data Collection and Secondary Research:

As a market research and consulting firm operating from a decade, we have published and advised several client across the globe. First step for any study will start with an assessment of currently available data and insights from existing reports. Further, historical and current market information is collected from Investor Presentations, Annual Reports, SEC Filings, etc., and other information related to company’s performance and market positioning are gathered from Paid Databases (Factiva, Hoovers, and Reuters) and various other publications available in public domain.

Several associations trade associates, technical forums, institutes, societies and organization are accessed to gain technical as well as market related insights through their publications such as research papers, blogs and press releases related to the studies are referred to get cues about the market. Further, white papers, journals, magazines, and other news articles published in last 3 years are scrutinized and analyzed to understand the current market trends.

  1. Primary Research:

The primarily interview analysis comprise of data obtained from industry participants interview and answers to survey questions gathered by in-house primary team.

For primary research, interviews are conducted with industry experts/CEOs/Marketing Managers/VPs/Subject Matter Experts from both demand and supply side to get a 360-degree view of the market. The primary team conducts several interviews based on the complexity of the markets to understand the various market trends and dynamics which makes research more credible and precise.

A typical research interview fulfils the following functions:

  • Provides first-hand information on the market size, market trends, growth trends, competitive landscape, and outlook
  • Validates and strengthens in-house secondary research findings
  • Develops the analysis team’s expertise and market understanding

Primary research involves email interactions and telephone interviews for each market, category, segment, and sub-segment across geographies. The participants who typically take part in such a process include, but are not limited to:

  • Industry participants: VPs, business development managers, market intelligence managers and national sales managers
  • Outside experts: Valuation experts, research analysts and key opinion leaders specializing in the electronics and semiconductor industry.

Below is the breakup of our primary respondents by company, designation, and region:

Research Methodology

Once we receive the confirmation from primary research sources or primary respondents, we finalize the base year market estimation and forecast the data as per the macroeconomic and microeconomic factors assessed during data collection.

  1. Data Analysis:

Once data is validated through both secondary as well as primary respondents, we finalize the market estimations by hypothesis formulation and factor analysis at regional and country level.

  • Macro-Economic Factor Analysis:

We analyse macroeconomic indicators such the gross domestic product (GDP), increase in the demand for goods and services across industries, technological advancement, regional economic growth, governmental policies, the influence of COVID-19, PEST analysis, and other aspects. This analysis aids in setting benchmarks for various nations/regions and approximating market splits. Additionally, the general trend of the aforementioned components aid in determining the market's development possibilities.

  • Country Level Data:

Various factors that are especially aligned to the country are taken into account to determine the market size for a certain area and country, including the presence of vendors, such as headquarters and offices, the country's GDP, demand patterns, and industry growth. To comprehend the market dynamics for the nation, a number of growth variables, inhibitors, application areas, and current market trends are researched. The aforementioned elements aid in determining the country's overall market's growth potential.

  • Company Profile:

The “Table of Contents” is formulated by listing and analyzing more than 25 - 30 companies operating in the market ecosystem across geographies. However, we profile only 10 companies as a standard practice in our syndicate reports. These 10 companies comprise leading, emerging, and regional players. Nonetheless, our analysis is not restricted to the 10 listed companies, we also analyze other companies present in the market to develop a holistic view and understand the prevailing trends. The “Company Profiles” section in the report covers key facts, business description, products & services, financial information, SWOT analysis, and key developments. The financial information presented is extracted from the annual reports and official documents of the publicly listed companies. Upon collecting the information for the sections of respective companies, we verify them via various primary sources and then compile the data in respective company profiles. The company level information helps us in deriving the base number as well as in forecasting the market size.

  • Developing Base Number:

Aggregation of sales statistics (2020-2022) and macro-economic factor, and other secondary and primary research insights are utilized to arrive at base number and related market shares for 2022. The data gaps are identified in this step and relevant market data is analyzed, collected from paid primary interviews or databases. On finalizing the base year market size, forecasts are developed on the basis of macro-economic, industry and market growth factors and company level analysis.

  1. Data Triangulation and Final Review:

The market findings and base year market size calculations are validated from supply as well as demand side. Demand side validations are based on macro-economic factor analysis and benchmarks for respective regions and countries. In case of supply side validations, revenues of major companies are estimated (in case not available) based on industry benchmark, approximate number of employees, product portfolio, and primary interviews revenues are gathered. Further revenue from target product/service segment is assessed to avoid overshooting of market statistics. In case of heavy deviations between supply and demand side values, all thes steps are repeated to achieve synchronization.

We follow an iterative model, wherein we share our research findings with Subject Matter Experts (SME’s) and Key Opinion Leaders (KOLs) until consensus view of the market is not formulated – this model negates any drastic deviation in the opinions of experts. Only validated and universally acceptable research findings are quoted in our reports.

We have important check points that we use to validate our research findings – which we call – data triangulation, where we validate the information, we generate from secondary sources with primary interviews and then we re-validate with our internal data bases and Subject matter experts. This comprehensive model enables us to deliver high quality, reliable data in shortest possible time.

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